Lovely environment to be in, with a happy atmosphere. The staff are always really helpful
Kim P (Daughter of Resident)
The team must be very proud of the loving and caring environment that they have created
Amanda G (Daughter of Resident)
Old Station House has a homely feel, calm and relaxing. Very caring and friendly staff
Kaye C (Daughter of Resident)
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Old Station House has a Review Score of 9.7 (9.678) out of 10, based on 12 reviews in the last 2 years. Over all time Old Station House has 76 reviews.
Review from R P (Son of Resident) published on 9 December 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Old Station House
Thank you so much for your kind words about us specifically our staff. We are very grateful.
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Review from Clare R (Daughter of Resident) published on 20 September 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Old Station House
Thank you for your very kind words. It was a real honour celebrating your dad's birthday and we're so glad that he managed to join in. We pride ourselves in creating a home where really special memories are made for our residents and their families. Please let us know if there is anything more we can do for your dad.
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Review from C H (Daughter-in-law of Resident) published on 16 September 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Old Station House
Thank you so much for leaving us such a lovely review, it's greatly appreciated. Our team will be so thrilled to read how highly you rate our home and the care and activities we provide.
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Review from Karen H (Daughter of Resident) published on 10 September 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Old Station House
Thank you for your review and feedback. This will be passed to the Home Manager who can then speak to your mum about including more foods she likes. Thanks for bringing that to our attention.
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Review from Kim P (Daughter of Resident) published on 4 September 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Old Station House
Thank you so much for leaving us such a lovely review. It's so nice to read how highly you rate our home, especially the care received. It's a real pleasure caring for your mother. Do come and join us for afternoon tea next time you visit.
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Review from K S (Daughter of Resident) published on 3 September 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of at Old Station House
Thank you so much for a really great review, we are so thrilled. It's been an absolute pleasure caring for your mum when she joined us over a year ago. As you say, she was a little apprehensive at first (which is understandable) but she's really come into her own and joins in with the activities. It's been fantastic to see. Please join us for tea and cake next time you're visiting.
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Review from Amanda G (Daughter of Resident) published on 30 August 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Old Station House
Thank you so much for a really lovely review, we are so grateful. We really enjoyed looking after your mum, albeit for a short period of time. We will really miss her here. You are welcome to visit us anytime for tea and cake. We think our staff are pretty great too! Thanks so much.
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Review from G T (Son-in-law of Resident) published on 11 April 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Old Station House
Thank you so much for your lovely, kind words. We love having your Mother-in-law reside with us and yes, her transformation has been incredible to see. She's fitted in well. Please do come and say hello next time you visit. The kettle is always on!
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Review from I N (Son of Resident) published on 4 January 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Old Station House
Thank you for your review, we greatly appreciate it. The staff will be so thrilled to hear how highly you rate Old Station House and the care your mother receives. Thank you for recommending us. Do let us know if there is anything else we can do for your mother, we'd be more than happy to help.
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Review from Kaye C (Daughter of Resident) published on 16 June 2023
Submitted via Postal Card •
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Reply from Rowen Campbell, On behalf of the team at Old Station House
We're glad to have your dad as part of our family at Old Station House! Thank you for taking the time to write us a review, and if there is anything more we can do for either you or your dad, please just let us know.
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Review from L M (Daughter of Resident) published on 16 June 2023
Submitted via Website •
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Reply from Rowen Campbell, on behalf of the team at Old Station House
Thank you for sharing your experiences of Old Station House and for taking the time to write a review. We really appreciate your kind words, and we're glad that your mum is happy with us. If there is anything else we can do for her or for your family, please don't hesitate to ask.
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Review from R T (Daughter of Resident) published on 19 May 2023
Submitted via Website •
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Reply from Rowen Campbell, On behalf of the team at Old Station House
Many thanks for taking the time to write us a review. We do appreciate your feedback, and I'll make sure the team at Old Station House sees your comments. I'm glad we've been able to support your Mum, and if there is anything else she needs, please don't hesitate to ask.
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Review from Becky L (Daughter of Resident) published on 22 November 2022
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Review from M L (Daughter of Resident) published on 22 November 2022
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Review from Caron T (Daughter of Resident) published on 10 November 2022
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Review from E H (Daughter of Resident) published on 3 November 2022
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Review from J C (Friend of Resident) published on 1 November 2022
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Review from Paul L (Nephew of Resident) published on 3 October 2022
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Review from John H (Son of Resident) published on 11 August 2022
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Review from T J (Daughter of Resident) published on 19 April 2022
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The Review Score of 9.7 (9.678) out of 10 for Old Station House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.678 for Old Station House is calculated as follows: ( (102 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 143 Ratings = 4.678
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Old Station House is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Dec 2019
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Job Title: Home Manager
Joined: 2019
Sharon has worked in several care homes within Oxfordshire over the last 30 years. Sharon started as a Care Assistant and progressed up the ladder to Head of Care. Sharon had a 7-year secondment to Wallingford Day Centre as Manager, then transferred back to OSJCT. Sharon was then transferred to Old Station House in 2003 as Head of Care and was promoted to Home Manager in June 2019.
Sharon has a City and Guilds Award in Family and Community Care, NVQ Level 2 in care, Level 3 in Health & Social Care, Registered Managers Award, Level 3 in Dementia Care & End of Life Care.
Sharon says “ I love my job, each day brings a new challenge, I like to encourage residents to live their lives to the fullest. I encourage a family atmosphere at Old Station House to include residents, staff, family members, friends and the community.”
Sharon enjoys relaxing with her family and reading. Sharon also helps out with her sister's Boarding Cattery.
Job Title: Care Leader
Joined: 2010
Gertrude Mutamba is a Care Leader with passion and caring dedication at Old Station House. She has over 20 years of experience in the care industry. She joined the Trust in 2010 having previously worked with style acers for special needs. Gertrude has a QCF Level 3 in Health and Social Care, and she is also a moving and handling mentor trainer for the home. Gertrude says, “I like to find the fun in the day and bring the bright and cheerful smile to the home.” In Gertrude’s spare time she enjoys spending time at her church or with her family. She also loves spending time baking and smelling out the office with her garlic drinks.
Job Title: Care Leader
Joined: 2002
Donna is a Care Leader at Old Station House, and she has worked at Old Station House since 2002. She has previous experience within various care settings, with a Nursing agency, and prior to that several years of experience with adults with learning difficulties and other physical and mental health challenges within the private care sector. She joined Old Station House as a Carer and worked her way to Care Leader. Donna has NVQ Levels 2 and 3 in Direct Care, and she is a manual handling trainer and mentor. She has also completed her Diploma in Medication Management, End of Life Care, and Equality and Diversity. Donna says, "I enjoy my job, caring for the residents and supporting the staff, enabling them to provide a high standard of care to all. Every day is different and presents new challenges. I am proud of our team at OSH, who provide excellent person-centred care to our residents, helping them to live a fulfilled daily life." Donna enjoys spending time at home with her family and friends, live music events, swimming, walking, kayaking and body boarding.
Job Title: Activities Coordinator
Joined: 2008
Activities form a core part of the care plan for residents at Old Station House who are regularly are treated to outings and events under the care of Activities Coordinator, Jeffrey Denton. Jeffrey has been with the Trust for 10 years, and strives to come up with fresh and new ideas to keep residents on their toes and excited about life.
Jeffrey loves his job, and says no day is the same as the one before. He is popular with both residents and volunteers, and says he tries to stay positive, eventful and cheerful.
Jeffrey has a NVQ Level 2 in Care and Activities.
In his spare time, Jeffrey entertains with comedy, singing and playing music, and keeps fit with football, squash and badminton.
Job Title: Administration Assistant
Rachel is an Administrative Assistant, she has 12 year’s experience in administration. She was a PA for 6 years then an administrator for 4 years.
Rachel says, “Old Station House is a lovely place to work, there is a great atmosphere here, the staff are very welcoming, cheerful & helpful. Everyone is always willing to help one another and we work well as a team. Residents and staff all feel like extended family to me, I like interacting with the residents and their family and do what I can to help”.
In her spare time Rachel like to walk her dog, spend time with her children and family and going to live music events.
Job Title: Head of Care
Joined: 2007
Louise has worked in the care for 17 years. She started off as a care assistant and has worked her way to up Head of Care. Louise has worked in various care settings within Oxfordshire, while doing this has achieved NVQ Level 4 in Leadership and management in care and is currently working towards her Level 5 Diploma in Leadership and Management. Louise says “ I am very passionate about Adult care and ensuring all my residents have a fulfilled and happy life”
Outside of Old Station House Louise enjoys gardening, cooking and walking her Beagle dog, Rufus and exploring the English countryside.