Old Station House

Old Station Yard, off Abbey Close, Abingdon OX14 3US
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9.7 76 Reviews
  • Old Station House, Abingdon
Old Station House is a beautiful home offering exceptional residential and early-stage dementia care in the heart of the bustling town of Abingdon. The specialist environment has been designed specifically to enhance the quality of life of people living with dementia, and incorporates a number of features to promote reminiscence as therapy.

Whether you are looking to relax on the roof-top sun-terrace, in one of the themed areas or join in with the wide range of activities taking place on a daily basis, the home hopes that there is everything you need to help to continue a fulfilling and independent lifestyle.

Staff also believe that residents should enjoy life in an atmosphere of warmth and understanding. Residents are cared for by people who appreciate their need for privacy and who will respect their dignity and freedom of choice.

At Old Station House they offer compassionate, individualised residential and dementia care for up to 43 residents in modern and comfortable apartments.

They believe their professional expert care team are the best people to provide the personal care you need, and understand how important it is to have daily activities to take part in and enjoy.

The dedicated Activities Co-ordinator organises a wide programme of events around each person's requests, hobbies and interests. They will be delighted to assist you to continue with existing hobbies, as well as give you the opportunity to try something new if you would like to.

The home makes sure everyone can enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly and the residents regularly take trips out and about in the local area.

Each resident receives one-to-one time with the Activity Co-ordinator and together they will work on their own personal activity plan and goals.

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Care Provided by Old Station House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sharon Tatum (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Old Station House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,590 – £1,675
    • RESPITE Self-Funded Residential Care £1,730 – £1,815

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Old Station House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Old Station House Reviews (76)

Total of 76, showing 41-60
9.7

Old Station House has a Review Score of 9.7 (9.678) out of 10, based on 12 reviews in the last 2 years. Over all time Old Station House has 76 reviews.

Overall Experience

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Date Published

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Review from Richard N (Son of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very happy and family orientated home. After viewing about 5 other homes, we knew this was the one after a few minutes.
Regular and fun activities with all residents participating.

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Review from P S (Friend of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have two friends who are resident who I visit usually once a week. I have not witnessed all respects of their care but reports from them and relatives are positive. The staff I meet are always cheerful, helpful and caring and the atmosphere generally is very good.

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Review from R S (Friend of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a visitor to two friends in residence, we find the premises bright and clean. The staff are caring and helpful. My only slight concern is the apparent time taken to respond to buzzers. It is clear that a great deal of care and attention is paid to the residents' needs, for comfort, entertainment
and mental activity.

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Review from R G (Son of Resident) published on 8 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was reassuring to be told when my mother came to live at Old Station House that barring serious illness, she would continue to be cared for at Old Station House until she died. We were particularly impressed by how thoughtfully and kindly she was cared for during the last few weeks of her life.

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Review from Kathy C (Friend of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since visiting my friend in Old Station House, I have been very impressed by the standard of care, hygiene and friendliness of the staff.

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Review from Doreen J (Resident) assisted by family/friend published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything has been perfect.

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Review from B S (Niece of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited my aunt several times in the Old Station House and have always felt welcome. It is always clean and all the staff I have met have been friendly and helpful. The room my aunt has is a lovely size with good views outside. She enjoys playing dominoes and going on trips out with the other
residents.

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Review from Anthony C (Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy.

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Review from Mona S (Resident) assisted by family/friend published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very pleasant and caring.

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Review from June J (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been in your care for almost 4 years and in that time had been treated with the utmost care, love and respect.
With their help, she became sociable and took part in the activities provided.
She enjoyed the food and also her independence.
Our family were looked after, good contact with
the staff when she was no longer able to do things for herself. Carry on your excellent work, our loss has been helped by yourselves.
Once again, thank you.

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Review from Paul J (Son-in-law of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law spent three and a half years as a resident at Old Station House and enjoyed her time spent there taking part in all sorts of social activities. Unfortunately became ill and passes away 22/5/18. The care she received during her time there was excellent also during her last days.
As
a family, we were very happy about the care she received and can only say many thanks for the care and consideration taken.

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Review from Anne P (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All section of the staff were amazing looking after my mother.

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Review from A F (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the care home were fantastic to my mother up until her death. The support they gave my sister and I was amazing.

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Review from Caroline E (Daughter-in-law of Resident) published on 2 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring.
Encouraging.
Good communication with families.
Good, individual and personal care.
Good facilities/accommodation.
Good variety of activities.
Friendly on-hand staff.
Comprehensive admission process

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Review from Sue D (Daughter of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Old Station House for 6 months now and the staff are incredible. As Dad has got worse, the staff continue to adapt and increase what they do for him to try and keep him engaged and, most importantly, safe.
They went the extra mile for Christmas Day, Boxing Day and New Year's
Day, bringing residents together for their special meals with all the trimmings and making me very welcome as I wanted to be with Dad all day on those days as he was no longer able to leave the home. The staff team are also there for me as I struggle sometimes seeing how Dad is changing. I am so grateful to all the team for everything they do for Dad, and for me.

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Review from Barbara T (Daughter of Resident) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place really is a home for its residents. The rooms are lovely and there is a friendly atmosphere. The food is good, with plenty of choice and individual needs and wishes catered for.
All the staff, from management to carers to cleaners are friendly, caring and helpful and the residents are so
well looked after and nurtured. The activities coordinator is excellent - so many trips out as well as in-house activities, including keeping minds and bodies active.
He even recently organised a trip out for a group but centred around my mother to her hometown for a trip down memory lane.
It is always clean and well maintained - the maintenance man often goes over and above to help residents out. Good security.
Christmas was great for the residents, to the point that my mother preferred to stay there than come to us.
Visitors and families are always welcomed, can join in activities and meal times if they wish, and go on/help with trips.

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Review from Bill D (Resident) assisted by family/friend published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely environment.
The activities on offer are excellent.

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Review from Doreen J (Resident) assisted by family/friend published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and helpful staff. Comfortable rooms and good food choice. I am quite happy being here.

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Review from Mick S (Resident) assisted by family/friend published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Lovely environment. Very friendly staff.

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Review from Ted D (Resident) assisted by family/friend published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good staff. I really like my room here. Very comfortable.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Old Station House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Old Station House is calculated as follows: ( (102 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 143 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Old Station House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (6)

Sharon

Sharon Tatum

Job Title: Home Manager

Joined: 2019

Sharon has worked in several care homes within Oxfordshire over the last 30 years. Sharon started as a Care Assistant and progressed up the ladder to Head of Care. Sharon had a 7-year secondment to Wallingford Day Centre as Manager, then transferred back to OSJCT. Sharon was then transferred to Old Station House in 2003 as Head of Care and was promoted to Home Manager in June 2019.


Sharon has a City and Guilds Award in Family and Community Care, NVQ Level 2 in care, Level 3 in Health & Social Care, Registered Managers Award, Level 3 in Dementia Care & End of Life Care.


Sharon says “ I love my job, each day brings a new challenge, I like to encourage residents to live their lives to the fullest. I encourage a family atmosphere at Old Station House to include residents, staff, family members, friends and the community.”


Sharon enjoys relaxing with her family and reading. Sharon also helps out with her sister's Boarding Cattery.


Gertrude

Gertrude Mutamba

Job Title: Care Leader

Joined: 2010

Gertrude Mutamba is a Care Leader with passion and caring dedication at Old Station House. She has over 20 years of experience in the care industry. She joined the Trust in 2010 having previously worked with style acers for special needs. Gertrude has a QCF Level 3 in Health and Social Care, and she is also a moving and handling mentor trainer for the home. Gertrude says, “I like to find the fun in the day and bring the bright and cheerful smile to the home.” In Gertrude’s spare time she enjoys spending time at her church or with her family. She also loves spending time baking and smelling out the office with her garlic drinks.


Donna

Donna Cooper

Job Title: Care Leader

Joined: 2002

Donna is a Care Leader at Old Station House, and she has worked at Old Station House since 2002. She has previous experience within various care settings, with a Nursing agency, and prior to that several years of experience with adults with learning difficulties and other physical and mental health challenges within the private care sector. She joined Old Station House as a Carer and worked her way to Care Leader. Donna has NVQ Levels 2 and 3 in Direct Care, and she is a manual handling trainer and mentor. She has also completed her Diploma in Medication Management, End of Life Care, and Equality and Diversity. Donna says, "I enjoy my job, caring for the residents and supporting the staff, enabling them to provide a high standard of care to all. Every day is different and presents new challenges. I am proud of our team at OSH, who provide excellent person-centred care to our residents, helping them to live a fulfilled daily life." Donna enjoys spending time at home with her family and friends, live music events, swimming, walking, kayaking and body boarding.


Jeffrey

Jeffrey Denton

Job Title: Activities Coordinator

Joined: 2008

Activities form a core part of the care plan for residents at Old Station House who are regularly are treated to outings and events under the care of Activities Coordinator, Jeffrey Denton. Jeffrey has been with the Trust for 10 years, and strives to come up with fresh and new ideas to keep residents on their toes and excited about life.


Jeffrey loves his job, and says no day is the same as the one before. He is popular with both residents and volunteers, and says he tries to stay positive, eventful and cheerful.


Jeffrey has a NVQ Level 2 in Care and Activities.


In his spare time, Jeffrey entertains with comedy, singing and playing music, and keeps fit with football, squash and badminton.


Rachel

Rachel Green

Job Title: Administration Assistant

Rachel is an Administrative Assistant, she has 12 year’s experience in administration. She was a PA for 6 years then an administrator for 4 years.
Rachel says, “Old Station House is a lovely place to work, there is a great atmosphere here, the staff are very welcoming, cheerful & helpful. Everyone is always willing to help one another and we work well as a team. Residents and staff all feel like extended family to me, I like interacting with the residents and their family and do what I can to help”.


In her spare time Rachel like to walk her dog, spend time with her children and family and going to live music events.


Louise

Louise Allen

Job Title: Head of Care

Joined: 2007

Louise has worked in the care for 17 years. She started off as a care assistant and has worked her way to up Head of Care. Louise has worked in various care settings within Oxfordshire, while doing this has achieved NVQ Level 4 in Leadership and management in care and is currently working towards her Level 5 Diploma in Leadership and Management. Louise says “ I am very passionate about Adult care and ensuring all my residents have a fulfilled and happy life”


Outside of Old Station House Louise enjoys gardening, cooking and walking her Beagle dog, Rufus and exploring the English countryside.