Old Station House

Old Station Yard, off Abbey Close, Abingdon OX14 3US
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9.7 76 Reviews
  • Old Station House, Abingdon
Old Station House is a beautiful home offering exceptional residential and early-stage dementia care in the heart of the bustling town of Abingdon. The specialist environment has been designed specifically to enhance the quality of life of people living with dementia, and incorporates a number of features to promote reminiscence as therapy.

Whether you are looking to relax on the roof-top sun-terrace, in one of the themed areas or join in with the wide range of activities taking place on a daily basis, the home hopes that there is everything you need to help to continue a fulfilling and independent lifestyle.

Staff also believe that residents should enjoy life in an atmosphere of warmth and understanding. Residents are cared for by people who appreciate their need for privacy and who will respect their dignity and freedom of choice.

At Old Station House they offer compassionate, individualised residential and dementia care for up to 43 residents in modern and comfortable apartments.

They believe their professional expert care team are the best people to provide the personal care you need, and understand how important it is to have daily activities to take part in and enjoy.

The dedicated Activities Co-ordinator organises a wide programme of events around each person's requests, hobbies and interests. They will be delighted to assist you to continue with existing hobbies, as well as give you the opportunity to try something new if you would like to.

The home makes sure everyone can enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly and the residents regularly take trips out and about in the local area.

Each resident receives one-to-one time with the Activity Co-ordinator and together they will work on their own personal activity plan and goals.

Care Provided by Old Station House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sharon Tatum (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Old Station House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,590 – £1,675
    • RESPITE Self-Funded Residential Care £1,730 – £1,815
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact Old Station House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 76, showing 61-76
9.7

Old Station House has a Review Score of 9.7 (9.678) out of 10, based on 12 reviews in the last 2 years. Over all time Old Station House has 76 reviews.

Overall Experience

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  • 23
  • 7
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Overall Experience  Overall Experience 4.0 out of 5

I've had a wonderful experience here, although I wish there were more staff available when I need them.

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Overall Experience  Overall Experience 5.0 out of 5

The care my mother received from 2014 - 2017 was second to none. The attention from the carers was always kind and thoughtful.
The activities arranged by the staff were marvellous, interesting and fun. Visits to garden centres, lunches out, river trips, Tai Chi, bowling, singing, crossword club, crib,
scrabble and films something for everyone. Visits from church groups.
It was her home and her family were always made welcome. To be discharged from hosptial and receive end of life care at Old Station House where she knew and loved the staff and her family could be with her was dignified and perfect. We can't thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely atmosphere in the home from the moment you walk in the door. Staff cheerful, kind and attentive. Always ready to help. Plenty of well organised and interesting activities.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the care and support is given to our relative. Given the advanced state of dementia, it would be very easy for staff to pay him little attention. In practice, however, they take great care to provide him with stimulation and involve him in activities. Friends and relatives
are always welcomed at any time.

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Overall Experience  Overall Experience 4.0 out of 5

Mother became seriously ill and subsequently died at the home.
The staff could not have been kinder and more comforting to Mum, spending much time with her to keep her company.
During her time at the home, Mum enjoyed many activities and social events and took part in games which kept her mind stimulated.
Staff
were always supportive and caring and it was reassuring to know that she was being well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into the care home in November 2016, unfortunately, she only lived for 3 months. During this time she received outstanding care and support from the care staff and the end of life staff.

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Overall Experience  Overall Experience 5.0 out of 5

Good variety of activities, Monday to Friday both afternoons and mornings. Staff I've been in contact with are cheerful, friendly, helpful and easily approachable. The residents are happy which proves that the Old Station House is a happy home.

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Overall Experience  Overall Experience 4.0 out of 5

I really enjoy volunteering at Old Station House - everyone is so welcoming and friendly. There is a lovely, calm atmosphere and the staff are helpful and well-trained. The thing I enjoy the most is talking to the residents. I also enjoy helping out with outings and interacting with residents that I
don't normally see. One particular thing I admire was when a distressed resident with dementia was very agitated but a member of staff handled the situation calmly.

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Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Old Station House for over 3 years. She was treated with respect and kindness and was well cared for until her death (at Old station House) in November 2015.
She enjoyed the activities and was grateful that although she wasn't at home, she was in a good place.

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Overall Experience  Overall Experience 5.0 out of 5

The home makes me feel loved and safe, the staff here bring me things but make me do independent things as well. I like to go out with a member seeing the beautiful flowers and hearing the birds, I love seeing my friends and family when they visit.

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Overall Experience  Overall Experience 5.0 out of 5

Living in this home makes me feel like I'm home. I felt alone before and now I can speak to people and I can talk to someone. The staff here are friendly, they call you by your own name.


The activities here are very fun and very interesting, I love the music they provide for us. I love to see my

daughter and my grandchildren, sometimes they surprise me but it's great seeing a familiar face.

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Overall Experience  Overall Experience 5.0 out of 5

I prefer being home with my family around me. The staff here are lovely people, this morning I did some exercise and I enjoyed doing some of the activities her. All the other residents are very easy to talk to and be around. My flat is very big and comfortable for me. I'm an outdoor person so I love
to be outside more with the staff.

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Overall Experience  Overall Experience 4.0 out of 5

Old Station House is a bright and welcoming home - busy with activity but homely. The staff work hard with sometimes limited resources and are short staffed a lot of the time. They remain dedicated to the residents and the majority are given good and dignified care. There is always room for improvement
though.


Food is average and needs more care - meat should be tender - not tough, with more variety. Less tinned options.
The activity programme is undeniably excellent - the activity co-ordinator is one in a million and is hugely appreciated.


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Overall Experience  Overall Experience 3.0 out of 5

I come each Friday to help with the quiz or the musical bingo, I also go around and talk to some of the residents who are in their bedrooms and don't join in with the activities.
I also go on trips with the residents if they have not got enough helpers. I used to work in a care home so I know helpful
extra help is, and my mother was in a home so I know how boring it can be without anything going on.

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Overall Experience  Overall Experience 5.0 out of 5

My time that I've spent at the care home has been really enjoyable. The staff are lovely and easy to get along with, the residents are the loveliest people I've ever met. I have had such an amazing experience here working with the residents and doing the activities with them.

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Overall Experience  Overall Experience 5.0 out of 5

December 2015 my nanny decided it was time to pass away, words cannot describe how much strength myself and my family got from all the staff at Old Station House. Their compassion and love shown to my nanny was incredible as they often went over and beyond their job role. Writing this review gives me
tears, but happy tears that my nanny spent the last few years in a fun, supportive, caring environment. Dying knowing not only her family loved her but every member of staff at Old Station House.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Old Station House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Old Station House is calculated as follows: ( (102 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 143 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Old Station House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (6)

Sharon

Sharon Tatum

Job Title: Home Manager

Joined: 2019

Sharon has worked in several care homes within Oxfordshire over the last 30 years. Sharon started as a Care Assistant and progressed up the ladder to Head of Care. Sharon had a 7-year secondment to Wallingford Day Centre as Manager, then transferred back to OSJCT. Sharon was then transferred to Old Station House in 2003 as Head of Care and was promoted to Home Manager in June 2019.


Sharon has a City and Guilds Award in Family and Community Care, NVQ Level 2 in care, Level 3 in Health & Social Care, Registered Managers Award, Level 3 in Dementia Care & End of Life Care.


Sharon says “ I love my job, each day brings a new challenge, I like to encourage residents to live their lives to the fullest. I encourage a family atmosphere at Old Station House to include residents, staff, family members, friends and the community.”


Sharon enjoys relaxing with her family and reading. Sharon also helps out with her sister's Boarding Cattery.


Gertrude

Gertrude Mutamba

Job Title: Care Leader

Joined: 2010

Gertrude Mutamba is a Care Leader with passion and caring dedication at Old Station House. She has over 20 years of experience in the care industry. She joined the Trust in 2010 having previously worked with style acers for special needs. Gertrude has a QCF Level 3 in Health and Social Care, and she is also a moving and handling mentor trainer for the home. Gertrude says, “I like to find the fun in the day and bring the bright and cheerful smile to the home.” In Gertrude’s spare time she enjoys spending time at her church or with her family. She also loves spending time baking and smelling out the office with her garlic drinks.


Donna

Donna Cooper

Job Title: Care Leader

Joined: 2002

Donna is a Care Leader at Old Station House, and she has worked at Old Station House since 2002. She has previous experience within various care settings, with a Nursing agency, and prior to that several years of experience with adults with learning difficulties and other physical and mental health challenges within the private care sector. She joined Old Station House as a Carer and worked her way to Care Leader. Donna has NVQ Levels 2 and 3 in Direct Care, and she is a manual handling trainer and mentor. She has also completed her Diploma in Medication Management, End of Life Care, and Equality and Diversity. Donna says, "I enjoy my job, caring for the residents and supporting the staff, enabling them to provide a high standard of care to all. Every day is different and presents new challenges. I am proud of our team at OSH, who provide excellent person-centred care to our residents, helping them to live a fulfilled daily life." Donna enjoys spending time at home with her family and friends, live music events, swimming, walking, kayaking and body boarding.


Jeffrey

Jeffrey Denton

Job Title: Activities Coordinator

Joined: 2008

Activities form a core part of the care plan for residents at Old Station House who are regularly are treated to outings and events under the care of Activities Coordinator, Jeffrey Denton. Jeffrey has been with the Trust for 10 years, and strives to come up with fresh and new ideas to keep residents on their toes and excited about life.


Jeffrey loves his job, and says no day is the same as the one before. He is popular with both residents and volunteers, and says he tries to stay positive, eventful and cheerful.


Jeffrey has a NVQ Level 2 in Care and Activities.


In his spare time, Jeffrey entertains with comedy, singing and playing music, and keeps fit with football, squash and badminton.


Rachel

Rachel Green

Job Title: Administration Assistant

Rachel is an Administrative Assistant, she has 12 year’s experience in administration. She was a PA for 6 years then an administrator for 4 years.
Rachel says, “Old Station House is a lovely place to work, there is a great atmosphere here, the staff are very welcoming, cheerful & helpful. Everyone is always willing to help one another and we work well as a team. Residents and staff all feel like extended family to me, I like interacting with the residents and their family and do what I can to help”.


In her spare time Rachel like to walk her dog, spend time with her children and family and going to live music events.


Louise

Louise Allen

Job Title: Head of Care

Joined: 2007

Louise has worked in the care for 17 years. She started off as a care assistant and has worked her way to up Head of Care. Louise has worked in various care settings within Oxfordshire, while doing this has achieved NVQ Level 4 in Leadership and management in care and is currently working towards her Level 5 Diploma in Leadership and Management. Louise says “ I am very passionate about Adult care and ensuring all my residents have a fulfilled and happy life”


Outside of Old Station House Louise enjoys gardening, cooking and walking her Beagle dog, Rufus and exploring the English countryside.