The Old Vicarage Residential and Dementia Care Home

Moulsford, Wallingford OX10 9JB
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9.8 18 Reviews
  • The Old Vicarage Residential and Dementia Care Home, Wallingford
The Old Vicarage care home specialises in residential care and has a specialist dementia wing where care for people with dementia is provided. Rooms are light and airy with en suite facilities.

The Old Vicarage communal spaces include a cosy lounge and a bright and airy dining room where residents can enjoy the company of fellow residents, visiting family and friends.

Surrounded by beautiful grounds with its sheltered courtyard garden, the Old Vicarage garden offers outdoor tranquillity and calm relaxation.

The dedicated care team at The Old Vicarage understands that every resident is different. Care planning is personalised and centred on each individual resident's needs, coupled with this, the relaxed and informal environment of The Old Vicarage makes The Old Vicarage home from home for residents, families and friends alike.

Respite care packages are also available at The Old Vicarage for people who need everyday care and support when carers need a respite break, or for people who need extra care and support during a recuperation period after an illness or hospital discharge.

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Care Provided by The Old Vicarage Residential and Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carol Bourne (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1998
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for The Old Vicarage Residential and Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,610 – £1,935
    • Self-Funded Residential Dementia Care £1,820 – £2,210
    • RESPITE Self-Funded Residential Care £1,771 – £2,128
    • RESPITE Self-Funded Residential Dementia Care £2,002 – £2,432
  • (these prices are only a guideline, please contact The Old Vicarage Residential and Dementia Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Parking on site


The Old Vicarage Residential and Dementia Care Home Reviews (18)

9.8

The Old Vicarage Residential and Dementia Care Home has a Review Score of 9.8 (9.770) out of 10, based on 13 reviews in the last 2 years. Over all time The Old Vicarage Residential and Dementia Care Home has 18 reviews.

Overall Experience

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Review from C W (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Care Home is welcoming, friendly, supportive and caring. The building and grounds are clean and attractive and the food is appetising and well presented. Families are encouraged to help set up suites to be as homely as possible. We are invited to take part in social events together with Mum where
possible (e.g. dog show, singing concert) and she regularly engages with other residents in activities like board games, music and preparations for events. The needs, health and welfare of the residents are put first and we visit often. Seasons, festivals, and special weeks are highlighted with lovely decorations. Various communal rooms are in regular use, including the dining room, activity room, lounge (with piano, books, games and TV) salon and chapel. Birthdays are marked with joy and with a cake! Good communication is kept with relatives and the Home has built relationships with the local community too. Mum has felt safe and secure here since November and now calls this her 'home'.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Thank you for taking time to send this review. I'm very pleased with your comments and scoring.


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Review from Sarah D (Friend of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex neighbour and friend moved to The Old Vicarage almost a year ago and staff have been very welcoming from her arrival. They have shown attention to her preferences and ways of doing things which has helped her to settle into her new home. Yesterday the manager and staff helped me to celebrate her
90th birthday on the lawn with some other friends. We enjoyed a stunning location on a beautiful day with a table set for us all and decorated for the occasion and the kitchen staff had made a marvellous cake for us all to enjoy. Thank you so much to everyone.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Thank you for this review, her 90th birthday was fun.


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Review from J P (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into The Old Vicarage in March 2024, up until she moved there she was living in her own home alone and carers visited most days. At the age of 81, her dementia challenges and mobility needs were troubling the family and repairs to her house were needed often.
Nonetheless, my mother
was very nervous and dreaded leaving the familiarity of her own home. Thankfully, I have noticed a huge positive change in my mother's mood, she is now at ease and is very well looked after by the staff. She has absolutely no desire to return to her home.
Mum has a great en-suite room, it is not a huge space but adequate for her needs. She has a lovely view out of the window onto a huge lawn surrounded by trees and shrubbery. The staff have all been attentive and professional and very approachable. There are daily activities, a group lunch and lots of areas inside and outside where I can sit and properly talk with my mother one-to-one. She is happy and this is a joy to see, thank you.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Thank you for completing this review. Your mother has blossomed in our care and is enjoying a good quality of life.


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Review from J R (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always supportive whenever I call and need to discuss how my Father is. When there are medical needs they are supportive and make suggestions. Father seems happy and remarks on the food, and he enjoys the gardens. He takes part in various activities; though sadly is not at all able to
remember much by way of depth or detail.
I know from personal experience just how very tough caregiving is on all levels; physical, mental, emotional, problem-solving, creativity, and spiritual. I am very happy that Father is somewhere where he is safe and cared for.

Reply from Jessica Dean, Head of Marketing and Communications at The Old Vicarage Residential and Dementia Care Home

Thank you for taking the time to review The Old Vicarage, we appreciate it.


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Review from Jane R (Wife of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff particularly good. Professional and knowledgeable but also kind, patient and loving. The rooms are good but maybe could do with extra redecorating. In general, I am extremely satisfied with the Old Vicarage care of my husband.

Reply from Jessica Dean, Head of Marketing and Communications at The Old Vicarage Residential and Dementia Care Home

Thank you so much for your lovely review, it is greatly appreciated.


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Review from Sarah G (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Old Vicarage Care Home since August 2018. She is now 94. She has been very happy for the past six years with all her comforts and familiar things around her, a lovely green space and garden area to look out on from her chair, and a well-equipped and functional ensuite
bathroom. The weekly menu is varied and nutritional. She feels safe and secure, and often says to me that 'I am so lucky to be here and I am looked after so well', her cognitive and mobility abilities are lessening now (her eyesight is very poor) and the staff continue to be there to bring her the extra support, love, care and continuity that she needs, and they help her with her daily personal care and needs, as well as administer her medications. The staff are always on hand whenever I need to speak to them, and they are helpful, reassuring, and caring. My worries are immediately put at ease and I continue to feel reassured that Mum is being looked after so well.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Thank you for taking your time to write this lovely review. Your mother has blossomed since she moved here and has a great quality of life.


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Review from C N (Son of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of the Old Vicarage Residential and Dementia Care Home since March 2023. She is now 88. Throughout her time there she has been very well looked after, she has felt safe and secure, and she has often said the staff are kind and caring. She has her own ensuite room with her
pictures around her, her medications are taken care of, and she enjoys the activities arranged and the short trips family members arrange away from the home. The care staff keep us fully informed of any medical issues and mishaps that arise. We are so grateful to all the staff at The Old Vicarage for taking care of my mother so well.

Reply from Jessica Dean, Head of Marketing and Communications at The Old Vicarage Residential and Dementia Care Home

Thank you kindly for leaving a review, it is greatly appreciated.


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Review from Jonathan B (Son of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s a difficult process for an elderly person to leave their home and move somewhere different. The management and staff made the transition for mum as easy as possible. It’s never a smooth path for residents living in a care home because of their various issues, but again the staff are very good at
helping mum with such difficulties as they arise. The activities that are arranged for residents are great. It’s difficult for such activities to be both engaging and inclusive but the staff seem to manage it.

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Review from S C (Daughter of Resident) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been and continue to be impressed by the care given to my mother who is suffering from dementia. She has been at the Old Vicarage for 2 years and throughout, as her dementia has progressed, the care has been wonderful. The carers are able to tell me about my mother's day, what she has done and
how she has been. They know her well and they are always welcoming when I or my family visit. I feel confident that my mother is well cared for. There are daily activities such as crafts, exercise and other activities such as fireworks, animal visits, and lunches to which families are invited. The garden is wonderful and my mother has spent many a day sitting out or walking around it. It is a wonderful space for the residents to enjoy and one which many care homes are lacking.

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Review from P M (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Old Vicarage for more than 2 years and feels very safe and well cared for. The staff are kind and helpful and nothing seems too much trouble. There are plenty of interesting activities to take part in and visiting is very relaxed. Communication with relatives is
very good.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Thankyou so much for taking the time to give us such a wonderful review.


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Review from John H (Son of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at the Old Vicarage for 9 years and throughout her whole time there the staff have been brilliant. I couldn't fault their attitude and attention to detail. My mother was very content for the entire time which contrasted greatly with the care home where my mother-in-law lived. There was
constant stimulation with various activities and a great dela of patience shown with teh elderly residents. I have recommended the Old Vicarage to everybody who has asked about it.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Hello. Thank you so much for taking the time to give us such a fabulous review.
Carol


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Review from T T (Daughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is not one particular incident I can single out, but my father is well cared for with warmth and humour on an everyday basis. The home has a warm, friendly atmosphere and a feeling of extended family amongst staff and residents. I feel they understand my father and his needs and know I can relax
knowing he is in safe hands when I’m not around.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Hello. Thank you for taking the time to give us such an excellent review.


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Review from P H (Daughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is hard to put into words the excellence of the standards of care my mother received during her three-year tenure at The Old Vicarage. The home is superbly managed and has extremely good levels of staff retention (which in itself speaks volumes). This home employs carers at all levels who really
care. Of course, there is a need to supplement staffing levels with agency staff but that's the nature of running a business and the staff/resident management tools in place ensure a 24/7 transparent and joined-up care view.
The entertainment schedule is enthusiastically run, fun, engaging, creative, broad-ranging and inclusive. The kitchen turns out good, nutritious food and is flexible enough to cater for dietary preferences as well as whims!
My mother originally went in for respite care, decided to stay and ultimately passed away there. We feel extremely fortunate and a debt of gratitude. A view shared by mum.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Hello. Thank you for taking the time to give us such a wonderful review.


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Review from E B (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into The Old Vicarage in the spring of this year. My sister and I had previously visited and were impressed and had brought Mum back to view it herself. Despite having early dementia, Mum was the focus of the visit and conversations and opinions centred around her. The staff were very friendly
and made time to chat to us. When Mum eventually moved in, she was made to feel very welcome and an effort was made to help her settle in. The ability to visit Mum is very flexible which is wonderful - staffing is consistent and they have clearly got to know Mum well. She is happy and looks well cared for. I feel confident that I could visit at any time and see the same consistently high level of care. Mum has particularly enjoyed the social activities organised and an effort is made to provide relatives with a varied weekly programme. This has really helped Mum's social skills as she was starting to get a bit isolated before the move. She loves attending the Chapel service and joining in.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Thank you for this wonderful review. I'm so glad your relative is happy here at The Old Vicarage.


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Review from S S (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Old Vicarage is a lovely care home, it has a nice feel when you walk around and the staff are all very helpful and caring. Like anything, there are always things that can be improved when getting into the detail, but I feel my mother is in safe hands and that she is as happy with her situation as
she can be, given her own physical limitations. I would have no hesitation in recommending the Old Vicarage and would encourage anyone considering it to go and have a look for themselves. There is nothing hidden, you get what you see. There are no staff employed with the sole purpose of selling you a place, everyone working there has a role to play in the running of the home, and they are all prepared to try and help with any request you make of them. I feel very happy that we were able to get my Mum a room here.

Reply from Carol Bourne, Manager at The Old Vicarage Residential and Dementia Care Home

Thank you for such a lovely review. I'm glad your mother is happy here. It was a huge transition, moving from the family home.


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Review from H F (Daughter of Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known The Old Vicarage nursing home (with parents as residents), over the last ten years. Over that period of time, the home has steadily improved to a point where I am very pleased to be able to write this review and recommend this home unreservedly. The quality of care is extremely good (both
the nursing side and in the dementia unit) and is the most important factor when selecting a home. As my parents have aged and their needs increased (sometimes very quickly) into full nursing and advanced Alzheimer's, the Vicarage adapted the provision of individual high-quality care, by a dedicated team of carers led by experienced and committed nurses. In addition, daytime activity staff supports all residents in an inclusive family atmosphere. Catering, cleaning and maintenance staff contributes positively to the overall excellent running of the home and take pride in their work. The manager and deputy expect high standards; ensure good communication throughout, good continuity of care and a home that runs smoothly and happily. Recent End of Life care for one of my parents was handled sensitively and considerable support was given to our family from all staff. I have and will continue to confidently recommend this home to friends and family.

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Review from G F (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father received excellent care at The Old Vicarage. The nursing care was excellent and it enabled him to end his days there rather than have to go into hospital.
The nursing staff, management and many of the other staff members were kind and caring and treated our father with respect. They also
provided great emotional support to us (his daughters) especially in the last few days of his life.

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Review from Jean F (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was welcoming, friendly and caring. Dad was encouraged to take part in all the activities and a member of staff would always come to his room and remind him and take him along. Dad enjoyed the Church service every week in the Chapel. One of the staff offered to take dad to the cricket ground
next door to watch a match. At the weekend college students came and engaged in conversation with any resident who was alone. The student I met was very polite and interested. Occasionally the agency night staff were a little rushed but other than this the care and attention was excellent.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for The Old Vicarage Residential and Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for The Old Vicarage Residential and Dementia Care Home is calculated as follows: ( (119 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 152 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Old Vicarage Residential and Dementia Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Nov 2017

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Carol

Carol Bourne

Job Title: Care Home Manager

I have been working in older persons’ care since 1987 and first joined Friends of the Elderly in 2003.


When I started nursing I worked in many different areas but I found my calling when I joined my first nursing care home. Older people are fascinating and interesting; they have so much to give. I often find myself feeling humbled by the people in the home. They have had such amazing lives and it is great fun working with them.


The Old Vicarage is a real home, the staff and residents see themselves as a family.


Frequently Asked Questions about The Old Vicarage Residential and Dementia Care Home

What types of Care is The Old Vicarage Residential and Dementia Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Old Vicarage Residential and Dementia Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does The Old Vicarage Residential and Dementia Care Home have?

There are 59 Single Rooms.

What are the Facilities & Services at The Old Vicarage Residential and Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Old Vicarage Residential and Dementia Care Home to the centre of Wallingford?

3.5 mile(s) as the crow flies, distance by road may be significantly further.