These fees are from 1st January to 31st December 2024
The residents ask for new visitors before 9.45am as they may be walking to and from bathrooms and to avoid meal times (12pm to 1.15pm and 6pm to 7pm).
Private car park available.
Abbeyfield Oxenford Society Ltd has a Review Score of 9.8 (9.838) out of 10, based on 17 reviews in the last 2 years. Over all time Abbeyfield Oxenford Society Ltd has 43 reviews.
Review from R H (Daughter of Resident) published on 27 January 2025
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
It is lovely to hear you are happy with mum's care and she is happy living with us. Thank you.
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Review from I M (Son of Resident) published on 27 January 2025
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
It's great to hear you were happy with mum's stay at Oxenford House. Thank you.
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Review from Graham D (Son of Resident) published on 22 October 2024
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
So lovely to hear that you were happy with the level of care provided to Mum. It was a pleasure having her here and getting to know her family.
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Review from C B (Son of Resident) published on 30 September 2024
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Review from N M (Daughter of Resident) published on 26 September 2024
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for reviewing the care home. Its lovely to hear you are overall happy with care and facilities provided.
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Review from E P (Next of Kin) published on 28 March 2024
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your review, its lovely to hear how happy you were with the care and compassion from staff.
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Review from Heather S (Daughter of Resident) published on 11 March 2024
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your wonderful review. It's lovely to hear such amazing comments. We are all so pleased that you are happy with Mum staying at Oxenford House.
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Review from Janet J (Daughter-in-law of Resident) published on 28 February 2024
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your review, it's lovely to hear that you are happy with the care and activities provided here at Oxenford House.
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Review from Caroline W (Daughter of Resident) published on 31 January 2024
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your lovely review. We are so pleased that mum has settled so well and you are happy with the care at Oxenford House.
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Review from F L (Daughter of Resident) published on 2 January 2024
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your review. It's lovely to hear you are happy with the care and facilities here at Oxenford House.
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Review from M B (Resident) assisted by family/friend published on 30 November 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Lovely to hear you are happy living at Oxenford House.
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Review from Jane W (Daughter of Resident) published on 17 November 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your review, its lovely to hear you are happy with all that goes on at Oxenford house and that mum is more than happy staying with us.
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Review from P R (Daughter of Resident) published on 9 November 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for the lovely review, its great to hear mum is happy and settled at Oxenford house.
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Review from Gillian L (Daughter of Resident) published on 27 October 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your review, it's lovely to hear that you are happy with the care and facilities here at Oxenford house.
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Review from Yvonne R (Daughter of Resident) published on 19 July 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your review I'm so happy to hear you were happy with the care and activities provided at Oxenford House.
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Review from Janet H (Daughter of Resident) published on 10 July 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your review, it's great to hear you are happy with Oxenford House.
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Review from Dianne R (Daughter of Resident) published on 18 June 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for the review, it's great to hear that you are pleased with the care provided here at Oxenford. Ensuring Mum is happy, contented and enjoys her time with us means a great deal to all staff.
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Review from William C (Husband of Resident) published on 23 February 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Thank you for your amazing review. We are pleased that the respite stay was a great success.
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Review from D E (Husband of Resident) published on 26 January 2023
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
So glad to hear you have been happy with the respite stays. Look forward to the next one.
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Review from Stuart D (Son of Resident) published on 23 December 2022
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Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd
Its great to hear that you are happy with the care provided here at Oxenford.Thank you
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The Review Score of 9.8 (9.838) out of 10 for Abbeyfield Oxenford Society Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.838 for Abbeyfield Oxenford Society Ltd is calculated as follows: ( (173 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 204 Ratings = 4.838
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abbeyfield Oxenford Society Ltd is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Feb 2018
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Job Title: Manager
Joined: 2022
I've worked in care for over 20 years starting as a carer and working my way up to a home manager.
I have a level 5 in health and social care.
I believe that we should treat our residents how we would like to be treated, we emphasise that we come to work in their homes and should treat residents with respect and dignity.