Abbeyfield Oxenford Society Ltd

Oxenford House, The Glebe, Cumnor, Oxford OX2 9RL
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9.8 43 Reviews
  • Abbeyfield Oxenford Society Ltd, Oxford
The Abbeyfield Oxenford Society Ltd is care home for older people in Oxfordshire.

The homely feel at Oxenford House is nurtured by its staff. The team have been carefully selected not only for their professional ability, but also because of their dedication and commitment to making a difference by helping everyone in the home to have a happy, independent and fulfilling life.

Oxenford House is a personalised, individual home where sometimes the smallest detail enables them to stand out from the rest. Residents are encouraged to bring their own reminders of home, such as pieces of furniture, pictures, ornaments and other special momentos to help personalise their bedrooms.

Within walking distance can be found a public house, village store, post office and various places of worship, all of which contribute to a lively village community.

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Care Provided by Abbeyfield Oxenford Society Ltd

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Abbeyfield Oxenford Society Ltd
  • Person in charge
  • Susan Stubberfield (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1990
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Abbeyfield Oxenford Society Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,245 – £1,455
    • RESPITE Self-Funded Residential Care £1,003 – £1,062

  • These fees are from 1st January to 31st December 2024
  • (these prices are only a guideline, please contact Abbeyfield Oxenford Society Ltd to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The residents ask for new visitors before 9.45am as they may be walking to and from bathrooms and to avoid meal times (12pm to 1.15pm and 6pm to 7pm).


  • Parking

  • Private car park available.


Abbeyfield Oxenford Society Ltd Reviews (43)

Total of 43, showing 21-40
9.8

Abbeyfield Oxenford Society Ltd has a Review Score of 9.8 (9.838) out of 10, based on 17 reviews in the last 2 years. Over all time Abbeyfield Oxenford Society Ltd has 43 reviews.

Overall Experience

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Date Published

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Review from Janet R (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful home from home. During December everyone has been involved in activities, making gingerbread, Christmas cakes, decorations, reminiscing about Christmas past and singing. This is just a few of the things they have been doing. All the staff are kind and always have time for their residents
and their relatives! Mum is happy here and that says it all.

Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd

That's so lovely to hear. I'm so glad you are happy with the activities and care here at Oxenford.


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Review from N B (Daughter of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at The Abbeyfield Oxenford House for two weeks respite following her illness. She received excellent care throughout and on leaving said 'I am only going home thanks to you helping me to get better'. Everyone was professional and compassionate and concerned to meet Mum's individual needs.

Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd

It's lovely to hear that staying at Oxenford for two weeks made a difference.


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Review from John W (Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is extremely comfortable and the overall care is very good. The general atmosphere is very relaxed and friendly with varied activities. Overall, 2.5 enjoyable years so far.

Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd

So pleased to hear you are happy staying at Oxenford.


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Review from Liz W (Daughter of Resident) published on 25 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Oxenford House for 8 years and the staff continue to care for her as her dependency has increased. I am so grateful she has not had to move on to another care home as she has become more frail and forgetful. It means so much to the family that we have a relationship
with those who look after our mother thoughtfully and patiently and that she trusts them to do so too.

Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd

Thank you for your review I'm so pleased you are happy with the care provided and Mum is happy here at Oxenford.


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Review from S H (Son of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and facilities are to be congratulated, especially since covid 19 has been an issue in the community. The staff are friendly and supportive of my father's care needs. My father's medical welfare is well managed and I've been kept informed about any issues concerning his health. Overall, the
building and rooms are well maintained and the garden is well kept, landscaped and seasonally planted to create an inviting and safe area for residents and visitors. The Abbeyfield has held several resident and family events over the past 12 months, including Christmas, which have been well organised and enjoyed by all attending.

Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd

Thank you for your lovely review. It's reassuring to know that you are happy with the care provided.


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Review from E C (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been very well cared for, especially since Covid struck, when he aged quite a bit, they have been so patient with him. He always seems to enjoy his meals (and if their social events are anything to go by, the chef is excellent) and is always looking smart and well-tended. I always felt confident
that Dad is well looked after.

Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd

Thank you for your review, it's lovely to hear that you are happy with the care provided here at Oxenford.


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Review from Steve F (Son of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cosy, homely care home with friendly and caring staff.

Reply from Sue Stubberfield, Manager at Abbeyfield Oxenford Society Ltd

Thank you for your review, it's lovely to have positive feedback and to know that you are happy with the care provided.


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Review from Claire S (Daughter of Resident) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Oxenford House since March 2020, she arrived just before the first lockdown. Everyone at the home has treated mum with care and dignity since she arrived, getting to know her likes and dislikes. With the restrictions lockdown have brought every effort has been made to enable updates
on mum, with help she even embraced using Skype. Due to mums severe macular degeneration issues I was unable to use garden visits. Since last autumn though I’ve been able to visit mum using the micro pod, it allows us to sit as close as possible so mum can see me with both of us staying safe.
March 2021 saw mums 100th birthday which everyone made very special. A beautiful cake was made for mum with a picture of her favourite dog on it, I joined her at the pod for cake. Mum herself says everyone is very kind to her and the food is good, for a fussy eater that is high praise. Thank you to all the staff for making mum's new home so safe and comfortable.

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Review from Sharon B (Daughter of Resident) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father (97) moved into The Abbeyfield Oxenford Society at a very difficult time in May 2020. It was during lockdown, he was recuperating from a broken hip, losing my mum and his little dog, all in the previous eight months. He was isolated for two weeks due to Covid risks. Unfortunately I still haven't
been able to see his room or view inside the home. Very difficult times.
However he is settled, his general health has improved and he looks well. He enjoys the food and says he is happy there. The staff are kind and caring and very approachable.
It was a difficult decision for me to make to put him in Oxenford House, but it's wonderful to see the difference in him now.

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Review from Alison B (Daughter of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Oxenford House in early 2020, settled in quickly and was very happy there. I think that was largely due to the happy atmosphere in the home and the excellent personalised care and genuine affection he received from the staff. Many of the carers have worked at Oxenford for several
years and it is obvious that for them it is more of a vocation than just a job. The home fully deserves its CQC rating of outstanding for care. I have been particularly impressed by how well and cheerfully they have coped with the pressures of the coronavirus working conditions. The food is good, the garden is very pleasant and the activities programme is varied. A planned upgrade of residents rooms will make the home even better. The management team are friendly and efficient and communicate well with residents' families. I have visited relatives in other care homes and Oxenford is definitely the best I have experienced. I don't think I could have chosen a better one for my father.

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Review from Anne G (Daughter of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oxenford House is an amazing facility, which has supported three family members over the last 30 years. Most recently my mother.
I can't thank them enough for their many kindnesses and fantastic work over many, many years.
Outstanding!

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Review from Peter W (Son of Resident) published on 9 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oxenford house is a brilliant care home with an excellent manager and lovely staff. Any worries I had about sending my father there were quickly allayed when I saw how content and happy he is there.

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Review from Jocelyne S (Daughter of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Oxenford House since 2007. She is very happy there, and her care has been exceptional. It has truly become her home. All the staff have shown her nothing but kindness and understanding. She is now 95 and has lost a lot of her abilities, but the carers have always made
her feel comfortable and treated with dignity. I cannot recommend it more highly.

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Review from Lynn J (Daughter-in-law of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are extremely kind and caring, and there is a very happy atmosphere in the home. The accommodation is in need of updating, but plans to do this at the beginning of 2020 have sadly been delayed due to the current situation.

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Review from Roger H (Son of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only describe this care home and its team as absolutely outstanding. My mother moved in at the end of May and everyone at the home has fone the extra mile and more to make her and her family welcomed and settled. I can only give the whole team the highest commendation.

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Review from Michael (Son of Resident) published on 20 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have two periods of contact with Oxenford House. About 13 years ago my mother chose Oxenford House to provide respite care for my father for a few short periods after a severe stroke. 10 years later in 2015, my mother had developed dementia and when she became unable to care for herself we were comforted
that there was a space at Oxenford House. The manager and many of the staff were the same - the sign of a happy place, and they remembered my father (and mother), proven by remarks like 'you do look like your father'. We have found everyone to be extremely caring and professional.
As my mother's needs became more demanding, the staff were able to adapt the care needed and provide a happy and genuinely caring environment. This flexibility and care were maintained providing a warm, caring, comfortable and familiar place to be until she passed away in May 2018. Inside I am oozing more positive feelings but being a man I am to the point.

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Review from Lindsey (Daughter of Resident) published on 18 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 20 months at Oxenford House after her cancer had been diagnosed. The personal care she was given was excellent, particularly as she became less able to look after herself. All the staff were professional, kind and tactful. The care home is very clean, tidy and efficiently
run.
My mother enjoyed many of the activities regularly organised. The poetry and music sessions were great favourites, but one of the services she most appreciated was the regular manicures. She was proud of her nails for the first time in over 90 years.
My mother also appreciated the willingness of the management to be flexible over changing her room to accommodate her personal effects.
The end-of-life care she was given was excellent and she was very relieved to be able to receive the care she needed without having to be admitted to hospital. In my mother's last few days, I was touched by the care taken with small details to make her room quiet and restful.

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Review from Hilary (Daughter of Resident) published on 18 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother chose to come to Oxenford House without hesitation after three short respite stays. Everyone at Abbeyfield made her last eighteen months of life as happy and fulfilled as possible. She was treated as an individual, with sensitivity and respect, and really felt this was her home. Visitors were
made so welcome and all friends and family commented positively on their experience of visiting mum. Any little issues worrying mum were ironed out and thought given to her particular interests. She loved the garden, taking daily walks under the watchful eye of the staff, and was particularly delighted when the baby ducklings hatched! Little but important matters that meant so much.
We were particularly glad that mum's wish to remain at Oxenford in her final days was fulfilled, and the sensitivity and care given to us all at this time were much appreciated.
I have recommended Oxenford House to other people and will continue to do so.

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Review from Jeremy B (Son of Resident) published on 18 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was at Abbeyfield Cumnor for about 6 years and I have nothing but praise for the way that she was looked after and the very professional management there. Everybody showed very tender care and great patience in dealing with her character and various needs.


I hope that it is still running

when my time comes.

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Review from Pat B (Daughter of Resident) published on 18 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to recommend Oxenford House as a place which has provided and is providing very good care for my mother, who has been a resident there for the last 6 years. The staff manage her complex needs with sensitivity and care. She has arthritis, poor sight and hearing and is now in the advanced
stages of dementia. It has been a blessing for me and all her family to know that she is well looked after by staff who understand her well. One particular asset of this home is the fact that the staff change little and so they get to know the residents very well and are able to cater for their changing needs over a long period of time.

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Current Review Score: 9.8 (9.838)

Overview of Review Score

The Review Score of 9.8 (9.838) out of 10 for Abbeyfield Oxenford Society Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Abbeyfield Oxenford Society Ltd is calculated as follows: ( (173 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 204 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeyfield Oxenford Society Ltd is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2018

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Sue Stubberfield

Job Title: Manager

Joined: 2022

I've worked in care for over 20 years starting as a carer and working my way up to a home manager.


I have a level 5 in health and social care.


I believe that we should treat our residents how we would like to be treated, we emphasise that we come to work in their homes and should treat residents with respect and dignity.