The Ridings

Calder Close, Off Daventry Road, Banbury OX16 3WR
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9.6 52 Reviews
  • The Ridings, Banbury
Anchor’s The Ridings, in Banbury is a purpose-built home supporting up to 48 older people to live a comfortable lifestyle, as well as offering dementia care. They are welcoming new residents for both permanent care and for respite stays.

A range of care services are available, including convalescence care; respite care; trial stays and long term care for those who require 24 hour care.

The care team works with customers to organise stimulating activities that appeal to individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Customers are provided with freshly cooked meals made from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

As a not-for-profit care provider, Anchor reinvests profits into its properties and services, to continually raise standards and provide a high-quality service to surpass customers’ expectations.

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Care Provided by The Ridings

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kelly Hill (Manager)
  • Admission Criteria
    • Please contact The Ridings directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Ridings

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,350

  • Our colleagues at The Ridings will be happy to answer any questions you have regarding our fees and what is included in these.
  • (these prices are only a guideline, please contact The Ridings to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at The Ridings.


  • Parking

  • Onsite parking is available, including disabled spaces.


The Ridings Reviews (52)

Total of 52, showing 1-20
9.6

The Ridings has a Review Score of 9.6 (9.561) out of 10, based on 24 reviews in the last 2 years. Over all time The Ridings has 52 reviews.

Overall Experience

  • 38
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Review from Elaine A (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We were familiar with this Care Home for another relative, and so chose it for my parents based on previous experience. I feel that when I approached them again the manager was friendly, reassuring about the process, very helpful and very flexible about a start date for care ie in the New Year, so held
the rooms for me. On arrival, we were met and welcomed. A little left to our own devices perhaps, but maybe this helped with a no fuss, smooth transition. I have been proactive about seeking info, passing on info and general finding out about systems etc, but everyone I have sought help from has promptly responded. I had a query about my parents being encouraged to join in a bit more and feel this will be addressed. I have at this point great confidence in the three-way relationship I hope to develop with the home., myself and my parents. PS It's too early to comment on activities, and value for money with homes - this kind of care is just genuinely expensive, so not a criticism here!

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Review from Stan B (Partner of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From my very first visit to The Ridings, I have been very impressed by the friendliness of the staff. Although I haven't seen them, the meals sound very appetising.

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Review from B S (Sister of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Ridings is a lovely place for my sister to live. She has mental health issues which make it impossible for her to live on her own and the staff are wonderful at handling her, particularly when she gets stressed. It is a great relief for her family to have her so well cared for, and for her to have
her own flat, not just a room. Her main carer is amazing.

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Review from Nichole B (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the few months of my mother moving into The Ridings full-time, we have been very happy with her care. She seems very happy and stimulated. This comes a some relief to us. She really enjoys all the activities and trips out. The staff are always helpful, friendly and professional at all times.

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Review from Sarah B (Daughter-in-law of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care here is super and we would recommend it to anyone.

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Review from S B (Son of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Ridings is like a homely and friendly guest house and is always full of chattering and activity. Mum absolutely loves it here and we have complete peace of mind that Mum is safe, warm and happy.

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Review from David S (Son-in-law of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was a resident of The Ridings for over seven years. He sadly passed away earlier this month, after a short illness. Throughout the seven+ years that he lived at The Ridings, it was truly his home, and I have seen many positive sides of the caring and supportive environment it offers.
For much of the time he was active and fit, and the staff helped him to sustain his independence. Then as he became more unwell, the support he needed and received gradually stepped up. In his last months, there was terrific communication on what was happening and some great coordination with the local doctor’s surgery. He was made really comfortable.
Throughout his stay, the staff have been amazing. Always attentive and supportive, welcoming visitors, doing their best to keep all the residents safe, happy and occupied. There is an inclusive and responsive feel to the home. My father-in-law thoroughly enjoyed the conversations and the companionship. He was thoroughly well cared for.

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Review from Margaret C (Friend of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I accompanied my friend when she moved into The Ridings. She received a warm welcome and was looked after very well by a member of staff who really helped her feel at home. I was invited to stay for lunch which was delicious. All the staff were very friendly and helpful. After I left, my friend said
that a carer came and helped her unpack and get things straight in her flat which she very much appreciated. From her flat, she has a good view of the lovely residents' garden which is clearly used by the residents in warmer weather. I have visited twice since my friend moved in and continued to be impressed with very friendly and helpful staff. If you are looking for a care home for a loved one, I would certainly recommend you visit The Ridings!

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Review from S P (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very tentative towards Mum and her needs. She has a routine, that the staff keeps too without asking.

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Review from Gail F (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived at The Ridings for 18 months. We are very lucky to have found such a caring home. Dad has Alzheimer's and has deteriorated over time. He now rarely participates in the varied activities that the home provides and organises. I enjoy the regular Facebook posts, and sometimes I'm lucky
to spot Dad, mostly when the lovely dog Gillie comes! In the past, he really enjoyed the painting sessions. The home finds any excuse for the residents to make decorations - Christmas, Easter, Diwali, Remembrance Day, Saints Days, Valentine's, the Coronation, the World Cup, etc, and there's always a party or special themed meal to go with the occasion. Every resident has their birthday marked with a lovely cake and candles. When Dad was more able, Yogita would organise Facetime chats for me with him. I am kept fully informed of issues around Dad's care or health. The home is always clean - common areas and Dad's apartment. The staff are friendly and know all the residents by name. Excellent!

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Review from Alison H (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at The Ridings for 20 months now and is very settled and feels safe and relaxed despite having Dementia. There is a very happy environment and all of the staff are friendly and supportive of both my father and his family. We are informed of any issues immediately and are kept
updated. I would have no hesitation in recommending The Ridings and I think all the staff do an excellent job in what can sometimes be challenging situations. Well done to all at The Ridings.

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Review from Rebecca R (Daughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum arrived at the Ridings with advanced Alzheimer's and vascular dementia in 2021.
It has been a roller-coaster ride for us which we feel the staff have tried as best as possible to support us with. There has been a big changeover of management and staff since mum arrived but this has not been to
the detriment of mum's care. Mum is an extremely determined lady who does not make it easy for staff to always do their best! However, she settled in and now says she feels safe and happy there, which is our primary concern. She particularly enjoys the animal visits - pet therapy and the zoo visitors.


Thank you to everyone for all your support.


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Review from H D (Daughter of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After serious health complications, I needed to find a care home for my mum. It was an overwhelming time and a huge responsibility but as soon as I viewed The Ridings I knew it was the right place for her. All the staff are friendly, welcoming and supportive of both my mum and her family. We were able
to make her flat a 'home from home' for her with her own furniture and belongings. The Ridings is very clean, well-maintained and cheerful. There are activities daily which my mum enjoys joining in to keep her physically and mentally active. The food is extremely good. As a family, we are always made to feel very welcome and are informed of any issues immediately. We know that she is being cared for exceptionally well and treated with the dignity that she deserves.

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Review from David B (Son of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficient and caring staff in a modern environment.
Food is plentiful and of a high standard.
Plentiful activities with dedicated staff members.
Could not expect better for the welfare of my mother.

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Review from Christine H (Respite Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to the Ridings for three weeks respite care. Whilst there she was looked after exceedingly well by friendly helpful staff. With activities to do every day and a lovely big, well-appointed room she couldn't have done better in a 5-star hotel.

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Review from Nick B (Regular Volunteer) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have volunteered at The Rigings every week for the last seven years. We visit the residents via pets as therapy. We are always made to feel very welcome. The staff are very kind and thoughtful. There is always a very happy environment and the residents seem very relaxed and happy. The Ridings is a
very happy home that we are pleased to visit every week.

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Review from Elizabeth F (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Absolute living nightmare. After bringing up genuine safety/care concerns regarding my mother and a few personal issues within the care home that prevented my mother and I from going out for our planned lunch. Sadly none of our concerns or issues were addressed in a polite, professional compassionate
or respectful manner. Instead, the care home manager stopped me coming in to visit my mother for a total of 30 days. I could only take mother out in her wheelchair. This stole 30 days of our lives. I am my mother's daughter and her main carer for nine years. I don't know how this care home manager can sleep at night after making such a cruel decision.

Reply from Jonathan Palmer, District Manager at The Ridings

The health, safety and wellbeing of our residents and colleagues is our top priority. Visits by loved ones are welcome, supported and encouraged as we understand how it can boost wellbeing. We also have a duty of care for all of our residents and colleagues and have a robust anti-social behaviour policy in place to ensure this.
If a person visiting a care home breaches the anti-social behaviour policy, alternative measures are put in place. In this specific and isolated incident, due to the family member breaking this policy, safeguarding procedures were implemented. We conducted a thorough investigation and found that the measures, including prohibiting access to the home by this particular family member, are appropriate and fair. Separate concerns were raised by the family member with our regulator, the Care Quality Commission, who carried out inquiries and closed the matter.


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Review from R P (Son of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at The Ridings responded very quickly to a need for my father to find a care home when his health suddenly deteriorated. The staff have been excellent in supporting him to settle in quickly and responding as he has required increased help with personal care. I would have no hesitation in recommending
the Ridings to anyone in need of the support a care home provides to an elderly person.

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Review from P S (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was given a lovely warm welcome when she moved to The Ridings four months ago. She has settled in really well thanks to all the dedicated staff who have helped her to continue to live as independently as she wishes. Mum's room is very homely as she's been able to bring many of her personal belongings
from her bungalow. She is thriving from the social interaction, particularly during the lovely homely mealtimes and the activities. She particularly enjoys spending time in The Ridings' lovely garden, gardening being one of her favourite pastimes.
We really appreciate the professional, personal and attentive care and support all the staff give to our family consistently. Nothing is any trouble.
We are so glad we chose The Ridings for our mum to move to when she realised her bungalow up north was becoming too much for her and she wanted to be nearer family.

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Review from Kathleen W (Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident for three months, it is a pleasant home. The staff are very friendly and helpful and there are plenty of activities if required.

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Current Review Score: 9.6 (9.561)

Overview of Review Score

The Review Score of 9.6 (9.561) out of 10 for The Ridings is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.561 for The Ridings is calculated as follows: ( (199 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 280 Ratings = 4.561

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Ridings is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact The Ridings for further information.


Awards / Recognitions (4)

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Meet the Team (1)

Kelly

Kelly Hill

Job Title: Manager

Joined: 2024

I have been working in older peoples' care for nearly 15 years.


I started at Godiva Lodge care home in Coventry as a care assistant and then became a team leader after 2 years. I then transferred over to an Extra Care location as a team leader. In 2017 I became a Deputy Manager and worked across three of Anchor’s locations. I returned to Godiva Lodge as the Home Manager in May 2023 to cover a period of absence.


I really enjoyed my time as a Home Manager and feel that I made an impact on the team at Godiva Lodge. I am looking forward to getting to know residents, staff and relatives at The Ridings.


Frequently Asked Questions about The Ridings

What types of Care is The Ridings registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Ridings provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Ridings have?

There are 48 Single Rooms.

What are the Facilities & Services at The Ridings?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Ridings to the centre of Banbury?

1.0 mile(s) as the crow flies, distance by road may be significantly further.