Day care is also offered at Rosebank at £20.00 per hour.
Encourage visits at anytime. Protected mealtimes
The car park is located to the side of the home. Free car parking.
Rosebank Care Home has a Review Score of 9.8 (9.827) out of 10, based on 22 reviews in the last 2 years. Over all time Rosebank Care Home has 63 reviews.
Review from Anne H (Sister of Resident) published on 24 May 2023
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Overall Experience
5.0 out of 5
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Review from Frances E (Sister of Resident) published on 22 May 2023
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Overall Experience
5.0 out of 5
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Review from G J (Son of Resident) published on 29 November 2022
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Overall Experience
5.0 out of 5
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Review from William G (Resident) published on 3 October 2022
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Overall Experience
4.0 out of 5
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Review from J H (Resident) published on 3 October 2022
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Overall Experience
4.0 out of 5
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Review from A S (Sister of Resident) published on 27 April 2022
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Overall Experience
5.0 out of 5
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Review from Claire W (Daughter of Resident) published on 10 February 2022
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Overall Experience
5.0 out of 5
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Review from Penny D (Daughter of Resident) published on 26 January 2022
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Overall Experience
5.0 out of 5
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Review from Frances R (Sister of Resident) published on 19 October 2021
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Overall Experience
5.0 out of 5
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Review from R D (Resident) published on 17 June 2021
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Overall Experience
5.0 out of 5
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Review from Ruby R (Resident) published on 17 June 2021
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Overall Experience
5.0 out of 5
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Review from V S (Daughter of Resident) published on 18 December 2020
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Overall Experience
5.0 out of 5
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Review from J S (Stepdaughter of Resident) published on 17 December 2019
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Overall Experience
5.0 out of 5
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Review from J R (Husband of Resident) published on 3 December 2019
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Overall Experience
5.0 out of 5
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Review from A M (Daughter of Resident) published on 8 November 2019
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Overall Experience
5.0 out of 5
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Review from S L (Stepson of Resident) published on 23 October 2019
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Overall Experience
5.0 out of 5
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Review from S R (Son of Resident) published on 1 October 2019
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Overall Experience
5.0 out of 5
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Review from P V (Niece of Resident) published on 16 September 2019
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Overall Experience
5.0 out of 5
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Review from K C (Daughter of Resident) published on 10 September 2019
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Overall Experience
4.0 out of 5
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Review from Phil O (Son of Resident) published on 10 September 2019
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Overall Experience
5.0 out of 5
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Care / Support
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The Review Score of 9.8 (9.827) out of 10 for Rosebank Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.827 for Rosebank Care Home is calculated as follows: ( (207 Excellents x 5) + (41 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 249 Ratings = 4.827
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rosebank Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Mar 2020
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Job Title: Care Home Manager
Joined: 2009
I have worked in the care sector and with Rosebank for over 13 years. I began my journey with Rosebank as a care worker and I am so proud to have progressed to home manager. I have loved working in care from the very beginning – I love taking care of our residents and making their lives enjoyable and fulfilling. If I can make at least one of my residents laugh or smile during the day, it makes my day!
Our vision for Rosebank has always been that it is first and foremost our residents. home; a place where they feel loved, safe, respected, and treated with dignity.
To help achieve this, our staff must understand our values, and be kind and compassionate... But also fun!
Our values are centred around residents having a sense of purpose and belonging, living well, and finding enjoyment. This is supported by ensuring residents have a choice, every day, on how they want to spend their time and with whom.
Having a link with our local community is a key priority at Rosebank. It is something we have striven to achieve and continue to develop. It is central to the happiness of our residents. The community at Bampton are involved in the lives of our residents on a daily basis. This is supported through regular interactions with local school children and even toddler groups.
Rosebank is a beautiful home, set in stunning Oxfordshire surroundings, but the essence of the home, and the very fabric of who we are, is nothing without the staff within it. The team is everything, from careful recruitment to ongoing support, training, and feeling valued and part of our family. The management team, and many of the staff, have been with us since 2008.
We go above and beyond to look after our team. We have a commitment to a high staff ratio, to ensure staff have time to deliver quality care they can feel proud of, and to build valued relationships.
We listen to our staff, seek their feedback, and implement their ideas for continuous improvement. Ongoing training and development is actively encouraged and supported for everyone, to ensure the highest standards of care for all our residents.
Job Title: Head of Compliance
Joined: 2024
I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.
