Rosebank Care Home

High Street, Bampton OX18 2JR
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9.8 63 Reviews
  • Rosebank Care Home, Bampton
Rosebank, rated 'Outstanding' by the CQC in March 2020, is situated in the beautiful village of Bampton in West Oxfordshire. Rosebank is an independently run 28 bedded Care Home, which prides itself on providing personal care in a friendly, homely and supportive environment.

The philosophy is to enable people to continue their lives in a dignified, loving and safe home. Bampton has a vibrant community life which carers encourage residents to be a part of. The home is integrated into the community and they in turn are actively involved in the home.

In addition, the home is truly fortunate to have an excellent medical team in the village, of GPs, district nurses and a pharmacy, who visit the home daily and involve themselves in all phases of care.

All staff are well trained and are supported to achieve national qualifications. The home also has a comprehensive in house training programme. Staff are experienced to deal with all aspects of care in the elderly, including physical infirmity and psychological needs. Carers have a particular expertise in the management of dementia.

The home can accommodate long and short term stays, day care, rehabilitation and respite stays.

Selecting a care home for a loved one is an important decision. Interested parties are welcome to call or visit the home at any time. Staff will be happy to chat to you and offer any guidance, advice and support they are able.

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Care Provided by Rosebank Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Vanessa Lavendar (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (2)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Rosebank Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • Day care is also offered at Rosebank at £20.00 per hour.
  • (these prices are only a guideline, please contact Rosebank Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Encourage visits at anytime. Protected mealtimes


  • Parking

  • The car park is located to the side of the home. Free car parking.


Rosebank Care Home Reviews (63)

Total of 63, showing 41-60
9.8

Rosebank Care Home has a Review Score of 9.8 (9.827) out of 10, based on 22 reviews in the last 2 years. Over all time Rosebank Care Home has 63 reviews.

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Review from Michael M (Son-in-law of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the 9 years my mother-in-law ahs been in care I have been constantly in awe at the high quality of care she has received and the dedication of the staff, at all levels. She is now 101, which proves to me how effective that care has been.

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Review from B M (Daughter of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care, help received and ambience of the home.

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Review from Roy H (Son of Resident) published on 12 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and very friendly home. All staff are very good at their roles and make their guests feel very special. A very well run care home.

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Review from D A (Daughter of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend this care provider to friends and family. Every effort is made to make the residents feel like it is their home. They are spoken to with empathy and always acknowledged by name. The staff are always smiling and caring. The activities are wide and varied, thus improving life with stimulation.
Thank you to the whole team.

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Review from Keith P (Husband of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In an ideal world, it is how a care home should be. Facilities are excellent as is the food. Nothing is too much trouble for the well trained numerous staff.

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Review from Mary P (Resident) assisted by family/friend published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is extremely good, pleasant and caring. Staff and management made me feel at home. It was warm, clean and comfortable and I was made to feel welcome and made very comfortable. The care was excellent and the food was plentiful and very good. The staff were kind, considerate and very professional.

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Review from T J (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was extremely well cared for at Rosebank Care Home. She spent her last few months here with the most patient and caring staff who respected her individuality, understood her and loved her abundantly. The end of life care was exceptional with good proactive communication between staff, GP
and nursing services which enabled her passing to be dignified. She was looked after by staff who really cared and took pride in their work and fostering a positive, professional relationship with her extending to her family as well.

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Review from A J S (Granddaughter of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gran seems very happy. My queries were quickly met. Discussion of needs and mindset (Gran's mentality) very reassuring for me as a relative.

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Review from David H (Son of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An emotional period of my life after losing my father and planning for the future care for my mother, including funding, Rosebank Care Home was a blessing. The staff at Rosebank Care Home have been outstanding! I have complete faith in the staff. Nothing is too much and they cater for everything and
above all the residents and my mother are treated with dignity and respect. Bless you, all at Rosebank Care Home.

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Review from Maggie M (Daughter of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy to have found this wonderful care home for my mother. I cannot praise the staff enough for the wonderful care that they provide. Everything is great from the rooms to the food and mum is treated with great respect and dignity

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Review from Marie W (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosebank is a fabulous home and we are absolutely delighted that mum is resident here. Rosebank have the skillset and ability to keep mum well and happy. Mum is very challenging however Rosebank is amazing at managing her and keeping her happy.

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Review from A L (Son of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff offering a great standard of care, respectful, compassionate and professional. Fully deserving of it's "Outstanding" CQC rating.

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Review from Diana (Daughter of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the years my Mother has settled into her life at Rosebank, where they have taken great care of her. Her needs are attended to as they change and staff makes sure that she is comfortable and eats well. They work closely with the local surgery and bring in grooming services to ensure the residents'
wellbeing is met.
I live outside the UK and have always been able to get an update on my Mother via the phone from the carers who work closely with her. The administration has been forthcoming with logistics of changing care needs and provide guidance when I need it.
I would definitely recommend Rosebank as a care facility for a loved one.

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Review from Lilla V (Niece of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was such a difficult decision to move out beloved aunt into a care home but with the support of Rosebank staff, she is now settled, contented and much less fearful of the future! We feel we made the right decision.

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Review from Carole N (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been here since 2016 and I couldn't be more pleased in the way he is looked after, with a very long and caring way about all the staff here.

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Review from Margaret K (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosebank is a lovely care home. It is more homely as it's not too big. The staff are friendly and very caring to the residents. There are lots of activities going on during the week, also trips out and entertainment.
I have recommended it to people who have been looking for somewhere for a parent.
No one likes to have to put their loved ones in a home.
Myself and my sister and brother are all very happy with the care our mum gets there.

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Review from Simon P (Son of Resident) published on 2 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were at Rosebank for several years, mum suffering from dementia and dad as an amputee. They both received great care and affection. I always felt that they were in the safest of hands. The staff are a fabulous bunch and it speaks volumes to say that they come to work at Rosebank and stay
- the place really does have a homely feel and it's clear that the care team, the admin team and the owners are committed to providing high-quality care to all everyone. I was made very welcome when I visited - the staff were consistently cheerful, patient and professional, always finding time for a chat if I had any worries. The admin folk were readily approachable, answering emails quickly and effectively. I also know that my parents were kept busy with a great range of day-time activities. Many photos are taken by the team and thanks to them, I've got lovely images of them having a great time, doing all sorts of things, both with beaming smiles on their faces!

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Review from Donald B (Husband of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rosebank Care Home is a converted typical Cotswold building. There are four well-kept rooms (lounges), two of which look out onto well-tended gardens. One of the lounges is used for dining and some residents use 'hospital' type tables near their armchairs. Food appears to be well presented and wholesome.
The staff are well-trained and undergo courses for dementia. They are kind, caring and considerate towards residents. The bedrooms are a good size and beds have side rails.

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Review from J P (Daughter of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum attends as a day care client, shortly to become a resident.
Rosebank Care Home has always been very obliging with regard to taking her at short notice. She is always met with a warm welcome and cheerful smile.

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Review from Janice K (Daughter-in-law of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosebank Care Home is a very caring home. Staff are always polite and welcoming to our arrival and someone is always there if we need to talk. They have a lot of patience with the more difficult residents. Activities are changed everyday and also visits are arranged to stimulate the residents and all
festivals are celebrated. If problems arise we are informed straight away by phone and told what action is being taken. My mother was also in Rosebank Care Home 7 years ago and the same staff are still there which is good. All the rooms are clean and fresh and the garden is used all the time in the summer. We love it.

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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Rosebank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.827 for Rosebank Care Home is calculated as follows: ( (207 Excellents x 5) + (41 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 249 Ratings = 4.827

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosebank Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Vanessa

Vanessa Lavender

Job Title: Care Home Manager

Joined: 2009

I have worked in the care sector and with Rosebank for over 13 years. I began my journey with Rosebank as a care worker and I am so proud to have progressed to home manager. I have loved working in care from the very beginning – I love taking care of our residents and making their lives enjoyable and fulfilling. If I can make at least one of my residents laugh or smile during the day, it makes my day!


Our vision for Rosebank has always been that it is first and foremost our residents. home; a place where they feel loved, safe, respected, and treated with dignity.


To help achieve this, our staff must understand our values, and be kind and compassionate... But also fun!


Our values are centred around residents having a sense of purpose and belonging, living well, and finding enjoyment. This is supported by ensuring residents have a choice, every day, on how they want to spend their time and with whom.


Having a link with our local community is a key priority at Rosebank. It is something we have striven to achieve and continue to develop. It is central to the happiness of our residents. The community at Bampton are involved in the lives of our residents on a daily basis. This is supported through regular interactions with local school children and even toddler groups.


Rosebank is a beautiful home, set in stunning Oxfordshire surroundings, but the essence of the home, and the very fabric of who we are, is nothing without the staff within it. The team is everything, from careful recruitment to ongoing support, training, and feeling valued and part of our family. The management team, and many of the staff, have been with us since 2008.


We go above and beyond to look after our team. We have a commitment to a high staff ratio, to ensure staff have time to deliver quality care they can feel proud of, and to build valued relationships.


We listen to our staff, seek their feedback, and implement their ideas for continuous improvement. Ongoing training and development is actively encouraged and supported for everyone, to ensure the highest standards of care for all our residents.


Gemma

Gemma Jackson

Job Title: Head of Compliance

Joined: 2024

I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.