Rosebank Care Home

High Street, Bampton OX18 2JR
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9.8 63 Reviews
  • Rosebank Care Home, Bampton
Rosebank, rated 'Outstanding' by the CQC in March 2020, is situated in the beautiful village of Bampton in West Oxfordshire. Rosebank is an independently run 28 bedded Care Home, which prides itself on providing personal care in a friendly, homely and supportive environment.

The philosophy is to enable people to continue their lives in a dignified, loving and safe home. Bampton has a vibrant community life which carers encourage residents to be a part of. The home is integrated into the community and they in turn are actively involved in the home.

In addition, the home is truly fortunate to have an excellent medical team in the village, of GPs, district nurses and a pharmacy, who visit the home daily and involve themselves in all phases of care.

All staff are well trained and are supported to achieve national qualifications. The home also has a comprehensive in house training programme. Staff are experienced to deal with all aspects of care in the elderly, including physical infirmity and psychological needs. Carers have a particular expertise in the management of dementia.

The home can accommodate long and short term stays, day care, rehabilitation and respite stays.

Selecting a care home for a loved one is an important decision. Interested parties are welcome to call or visit the home at any time. Staff will be happy to chat to you and offer any guidance, advice and support they are able.

Care Provided by Rosebank Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Vanessa Lavendar (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (2)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Rosebank Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • Day care is also offered at Rosebank at £20.00 per hour.


  • (these prices are only a guideline, please contact Rosebank Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Encourage visits at anytime. Protected mealtimes


  • Parking
  • The car park is located to the side of the home. Free car parking.


Total of 63, showing 61-63
9.8

Rosebank Care Home has a Review Score of 9.8 (9.827) out of 10, based on 22 reviews in the last 2 years. Over all time Rosebank Care Home has 63 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Staff are always cheerful come what may and cope with different situations calmly and competently. Premises not custom build but adapted as effectively as possible. entertainment, distractions and activities well conducted and administered.

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Overall Experience  Overall Experience 5.0 out of 5

The last 5 weeks of Ma's life known to the staff were beyond words. The care that Ma received was not only with dignity but with love and compassion especially the last week of her life. Ma was never left, turned/moved every 2 hrs, mouth swabbed with lip moisturising also every two hours. Endless cups
of teas for my husband and myself and anything we asked for was dealt with immediately. The most upsetting for us was the devotion and love they showed to Ma when changing shifts saying goodbye to her not knowing if she would be there the next day. The home is more than a home but next step to peace, love and tranquility before we leave this earth. Thank you to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

Two related family friends have lived here, one for 2 years, the other for 8 years. It was difficult as I live several hours away. I must say I always felt they were in excellent hands and they felt they were with friends-they loved it. The Manager and her staff always communicated and always had the
best interests of the patients they were looking after. Trips out always caused great excitement.


At difficult times like hospital problems, they always went the extra mile, and when the end was near, I can only commend the compassion shown in all the right ways.


It is a happy place and I met the owner there frequently who was always very involved in the right ways.


All in all, it meant I could relax in the knowledge they were looked after.


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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Rosebank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.827 for Rosebank Care Home is calculated as follows: ( (207 Excellents x 5) + (41 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 249 Ratings = 4.827

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosebank Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Vanessa

Vanessa Lavender

Job Title: Care Home Manager

Joined: 2009

I have worked in the care sector and with Rosebank for over 13 years. I began my journey with Rosebank as a care worker and I am so proud to have progressed to home manager. I have loved working in care from the very beginning – I love taking care of our residents and making their lives enjoyable and fulfilling. If I can make at least one of my residents laugh or smile during the day, it makes my day!


Our vision for Rosebank has always been that it is first and foremost our residents. home; a place where they feel loved, safe, respected, and treated with dignity.


To help achieve this, our staff must understand our values, and be kind and compassionate... But also fun!


Our values are centred around residents having a sense of purpose and belonging, living well, and finding enjoyment. This is supported by ensuring residents have a choice, every day, on how they want to spend their time and with whom.


Having a link with our local community is a key priority at Rosebank. It is something we have striven to achieve and continue to develop. It is central to the happiness of our residents. The community at Bampton are involved in the lives of our residents on a daily basis. This is supported through regular interactions with local school children and even toddler groups.


Rosebank is a beautiful home, set in stunning Oxfordshire surroundings, but the essence of the home, and the very fabric of who we are, is nothing without the staff within it. The team is everything, from careful recruitment to ongoing support, training, and feeling valued and part of our family. The management team, and many of the staff, have been with us since 2008.


We go above and beyond to look after our team. We have a commitment to a high staff ratio, to ensure staff have time to deliver quality care they can feel proud of, and to build valued relationships.


We listen to our staff, seek their feedback, and implement their ideas for continuous improvement. Ongoing training and development is actively encouraged and supported for everyone, to ensure the highest standards of care for all our residents.


Gemma

Gemma Jackson

Job Title: Head of Compliance

Joined: 2024

I joined PCG in April 2024 as the Head of Compliance, responsible for supporting all our homes to meet all the regulations and provide outstanding care. I previously worked at CQC and have a real passion for working with older people and having their voices heard and experiences the best they can be. I have 3 children and a French bulldog and am training to be a Psychotherapist.