'Caring' and 'homely' are the best words to describe this wonderful place.
W B (Son of Resident)
After just the first few days I am impressed by the way the friendly caring staff have helped
Keith D (Husband of Resident)
I'm truly amazed at how well she has settled in and now sees it as her home. It makes visiting a joy
D M (Daughter of Resident)
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Stirlings has a Review Score of 9.8 (9.773) out of 10, based on 13 reviews in the last 2 years. Over all time Stirlings has 83 reviews.
Review from Jacqueline W (Daughter-in-law of Resident) published on 6 October 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Daughter of Resident) published on 12 August 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret F (Resident) assisted by family/friend published on 22 July 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.773) out of 10 for Stirlings is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.773 for Stirlings is calculated as follows: ( (117 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 150 Ratings = 4.773
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Stirlings is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jul 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home
Joined: 2023
Catherine rejoined the Trust in 2024 as Home Manager at Stirlings.
Job Title: Activities Coordinator
Joined: 2007
As Activities Coordinator, Angela is passionate about providing residents at Stirlings with the best possible experiences to enhance their wellbeing. She sees working in care as her calling in life and approaches each day as a new chance to help people.
Angela has almost a decade of experience in coordinating activities in a care environment and has many qualifications supporting her deep knowledge of caring for those with dementia. She takes great satisfaction from helping people to continue with the hobbies and interests they have had their whole lives but equally loves being able to provide them with brand new experiences too.
Whether jumping out of a plane to raise money, completing the Tough Mudder for charity, taking a former ice skater back onto the ice after 50 years, writing poetry with residents or working with Oxford University on a study into therapeutic robots, there is rarely a dull moment in Angela’s line of work. Her great work for the Trust was recognised when Angela was named OSJCT’s Oxfordshire Activity Coordinator of the year in 2016.
Angela finds time to meditate every day and enjoys attending boxing exercise classes and expanding her spiritual interests.
Job Title: Head of Care
Joined: 2016
Starting a career in care back in 2016, Odeth embarked on a journey that led her through various roles within different care centres. Initially serving as a caring leader at Avonbourne Care Centre upon joining the trust in 2019, she transitioned to the role of Head of Care (HoC) at Bemerton Lodge in 2021 and later moved to Longlands in 2022 and is now based at Stirlings. Before venturing into the care sector, her professional experience included working as a logistician for the British Army.
Odeth's current role in care is a source of satisfaction, finding it robust and engaging, offering ample opportunities to interact with a diverse multidisciplinary team. Engaging with residents and their families brings them joy, fostering strong connections within their team.
Beyond the professional sphere, Odeth's personal life is centred around family; married with two children, they cherish moments spent together. While she used to play netball, her current passion involves avidly following the sport on television.