Albury Care Home Ltd

6 Albury Road, Guildford GU1 2BT
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9.3 15 Reviews
  • Albury Care Home Ltd, Guildford
Albury Care Home in Guildford, Surrey, provides residential care for older people, offering support to those living with dementia and sensory impairments.

Residents at the home can personalise their rooms and choose their own furniture and items.

Albury Care Home offers a number of weekly activities tailored to individual interests, as well as visiting entertainers. The home’s gardens provide the ideal space for residents to take a stroll or socialise, while close public transport links mean residents can easily get out and about to go shopping or visit loved ones, who are always welcome at the home.

A variety of tasty, nutritious meals are provided for both residents and their guests and special dietary requirements can be catered for.

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Care Provided by Albury Care Home Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 33 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Raj Doorga (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Albury Care Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
  • (these prices are only a guideline, please contact Albury Care Home Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors are welcome to pop in. Prior arrangement is not required but recommended so there is an allocated person to show you around and have a chat.


  • Parking

  • Large care park available at the front of the building.


Albury Care Home Ltd Reviews (15)

9.3

Albury Care Home Ltd has a Review Score of 9.3 (9.347) out of 10, based on 6 reviews in the last 2 years. Over all time Albury Care Home Ltd has 15 reviews.

Overall Experience

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Review from Linda C (Friend of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a resident of Albury Care Home for 4 years. Over that time I have always received a warm welcome. My friend is very happy to be living at Albury House where he feels safe and the room he occupies is spacious, well appointed, warm and comfortable. The overall standard of cleanliness
in the Home is 100%. Meals are of good portion and appetising and there is always a choice of menu. My friend receives first class care and friendship from the staff. Management are always approachable. All in all Albury Care Home has a happy family atmosphere.

Reply from Harry, Deputy Manager at Albury Care Home Ltd

Thank you so much for your valuable feedback. I will make sure to share this with the whole team so that they are aware of the results of their hard work.


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Review from Susan M (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Albury is a very caring, professional and friendly care home. Always a warm welcome on arrival when visiting.
The level of care is excellent, with nothing too much trouble.
In particular, the health and well-being needs of my mother are attended to very quickly, with prompt medical assistance if
required.
The food is also very good.
I completely recommend Albury.

Reply from Harry, Deputy Manager at Albury Care Home Ltd

Thank you so much for your feedback. It is a pleasure to be looking after Mum.


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Review from Christine S (Wife of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my husband was admitted to Albury Care Home, the staff have been very kind and caring to him and myself. They are always happy and smiling, which is very uplifting!

Reply from Natasha Doorga, Manager at Albury Care Home Ltd

Thank you for your feedback, I will pass this on to the staff to remind them their hard work does not go unnoticed


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Review from P R (Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time (two and a half years) has been very good. I am 70 years old with lots of health problems. I am given room to be myself but care when I need it.

Reply from Natasha Doorga, Manager at Albury Care Home Ltd

Thank you so much for going out of your way to write a review for us! I wish you many more years of happiness at Albury Care Home.


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Review from Rachael L (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy at Albury Care Home. The staff are caring and engaging. He is treated with care and respect, and it is not just a home, but he sees it as his home where he is safe. His room is lovely and big, but he prefers to spend his time downstairs participating in the activities. We particularly
like the fact that they have activities in the morning and later in the day.

Reply from Harry, Deputy Manager at Albury Care Home Ltd

Thank you for the feedback. It is a pleasure to be looking after Dad and being looked after by Dad as he often makes sure we are working hard in the office.


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Review from F J (Wife of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was not an easy decision to make but I'm glad I chose Albury Care Home for my husband. They are very caring and kind, and if I had a problem it has been sorted quickly and has put my mind at rest. I know he is being cared for well. My thanks go to everybody at Albury Care Home.

Reply from Natasha Doorga, Manager at Albury Care Home Ltd

Thank you very much for your review and feedback about our care home. We value your words.
Many thanks,
Albury Team


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Review from J W (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When entrusting my mother to Albury Care Home, I hoped to find staff who showed empathy, patience, warmth and professionalism. I found all these qualities and more. She is looked after by a very good and well-managed team of carers, and this shows in the contentment of the residents and the homely atmosphere.
The staff are friendly and concerned, working hard to make life as enjoyable as possible, and my mother is reassured by all the attention she receives.

Reply from Natasha Doorga, Operations Manager at Albury Care Home Ltd

It is a pleasure to look after mum. Thank you for the detailed appreciation.


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Review from Margaret R (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is always well cared for. She has been a resident since Aug 2015 and over the years her needs have changed due to her deterioration of temperament. The Care Home has a warm and homely feel, nothing is too much trouble for the staff.

Reply from Natasha Doorga, Operations Manager at Albury Care Home Ltd

Thank you for being supportive and always involved in mum's care. We look forward to your weekly visits.


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Review from L B (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always cheerful and welcoming, even without prior warning of my visit. Mum very happy and settled, and appears to be quite a character around the house seeming to have a good relationship with staff. Never mentions that she wants to go back to her previous residence, only to visit my home to see
family, but after a short visit to us, requests to go back to Albury House. I know she is safe and looked after.

Reply from Natasha Doorga, Operations Manager at Albury Care Home Ltd

Thank you for the kind words. Happy to know mum finds Albury her home. Her wicked sense of humour keeps us all entertained.


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Review from C M (Daughter of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although only a resident for a short time, we were delighted by the care our mother receives while at Albury Care Home. The staff were always warm, welcoming and I feel my mother was in the best place she could have been. Attention to her needs was always met and I felt she was happy to be surrounded
by people to keep her occupied and engaged. Something she'd much missed before, living on her own.

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Review from R C (Son of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for 5 years and 3 months and was always very well cared for, serene, contented and happy there.
She had a stroke in June 2019 aged 101 and remarkably made a partial recovery and survived until Oct 25th. During this time the family was particularly impressed with the additional
care and attention received and with much affection. She was always closely monitored particularly in the final few weeks when she was on end of life care.

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Review from S M (Son of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was asked to leave his last care home because he wandered at night and had a high risk of falling.
Albury Care home were aware of these problems when he became a resident 12 weeks ago. The staff have worked tirelessly with him. He is far better at night and more self-assured on his feet.
The staff and management are caring and supportive and extremely patient. They have encouraged independence and he is very happy there. The activities coordinator, in particular, is wonderful. It is overall, a lovely environment to live in.

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Review from A C (Daughter of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Today we visited the home to see my father who seemed very happy and contented. He was telling us how he was enjoying all the activities. He was also very clean and tidy.
the home was also very clean and tidy and the staff treat the residents so well.
Thank you for your very hard work. Excellent.

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Review from John R (Power of Attorney of Resident) published on 6 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our step-uncle has been a resident for over four years. The home has an aura of 'homeliness' and over time the care our uncle has received has been tailored to meet his changing requirements. He has never shown any signs of stress or discomfort and, having a reasonably stable staff group, the interaction
is personal, very caring and friendly.

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Review from Margaret R (Sister of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the care home very friendly and the staff helpful. My brother is well looked after and enjoys the activities that are provided by the staff. I would highly recommend this Care Home. The rooms are spacious and very well equipped and maintained.

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Current Review Score: 9.3 (9.347)

Overview of Review Score

The Review Score of 9.3 (9.347) out of 10 for Albury Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Albury Care Home Ltd is calculated as follows: ( (57 Excellents x 5) + (11 Goods x 4) ) ÷ 68 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.509 Points relating to the number of positive Reviews for Albury Care Home Ltd is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 6 Positive Reviews ÷ 6.6 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Albury Care Home Ltd

What types of Care is Albury Care Home Ltd registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Albury Care Home Ltd provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Albury Care Home Ltd have?

There are 33 Single Rooms.

What are the Facilities & Services at Albury Care Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Albury Care Home Ltd to the centre of Guildford?

0.9 mile(s) as the crow flies, distance by road may be significantly further.