The Beeches

Fortyfoot Road, Leatherhead KT22 8RZ
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9.6 80 Reviews
  • The Beeches, Leatherhead
The Beeches is welcoming new residents for both respite stays, convalescence and on a permanent basis.

The Beeches is a care home operated by Anchor and it is located at the heart of the Leatherhead community, with good road and public transport links.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Staff receive on-going training to provide residents living with dementia with the best care possible.

Each customer has a personalised, detailed care plan which is created by the dedicated care team by building relationships and really getting to know the customer, to ensure the care they receive continually meets their needs.

The home provides a wide range of activities to promote health and well-being in their residents.

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Care Provided by The Beeches

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Admission Criteria
    • Please contact The Beeches directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2001
    • Number of floors: 2

Funding & Fees Guide for The Beeches

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,385
    • Self-Funded Residential Dementia Care from £1,385
    • RESPITE Self-Funded Residential Care from £1,385
    • RESPITE Self-Funded Residential Dementia Care from £1,385

  • Our colleagues at The Beeches will be happy to answer any questions you have regarding our fees and what is included in our fees.
  • (these prices are only a guideline, please contact The Beeches to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is on site parking, including disabled spaces.


The Beeches Reviews (80)

Total of 80, showing 1-20
9.6

The Beeches has a Review Score of 9.6 (9.606) out of 10, based on 21 reviews in the last 2 years. Over all time The Beeches has 80 reviews.

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Review from J M (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the welcoming and caring transition when my mum moved into the Beeches 2 years ago. She has always been treated with kindness, patience and respect by all staff. A very happy, positive atmosphere. I visit regularly (a few times a week) and always find my mum to be well presented
and cared for. lovely clean room and communal areas too. I am 100% satisfied my mum is receiving excellent care at all times. Great staff and home.

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Review from M D (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of our family, we are very grateful for The Beeches. Our Mum has been a resident for over two years. During that time all of her healthcare needs have been handled with dignity and respect. From the laundry lady, chefs, to all of the supporting staff, team leaders, and managers, we can not
thank you enough for the wonderful care shown, on a daily basis, to out mother, and to the extended family.

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Review from Michael J (Son of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our parents joined the Beeches for respite care, but subsequent hospital visits have necessitated a longer stay. They have been looked after amazingly well and all of the care staff have not only been totally professional, but have also made the Beeches feel like a home from home.
We would not hesitate
to recommend the Beeches to anyone looking for a safe, caring home.

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Review from M F (Son of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had a tricky 12 months with losing her balance and confidence in walking. The Beeches care staff have magnificently handled all these low times, including falls and regular ambulance/paramedic intervention, through to rehabilitation and recovery which has been much appreciated.

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Review from Liz B (Daughter of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally good, with a few issues. I have recently discussed with the manager. I feel I have been listened to and look forward to the planned improvements and actions being implemented. Thank you!

Reply from Feroze Lalloo, Manager at The Beeches

Thank you for taking the time to leave a review. We are very pleased that you feel heard and that a plan for improvements is in place. We are always here to listen and take feedback so we can ensure we continue to provide the best care and support for all our relatives and their families. Thank you again and please don't hesitate to contact me anytime.


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Review from C G (Daughter of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very well cared for and my visits are always plasant. Staff are always friendly and helpful.
My mother says the food is "disgusting" - but she is a very fussy eater. She claims there is "nothing to do" but I think she doesn't choose to join in and give things a try. I feel this is a mix
of personality and dementia.
My feelings are that she is very well looked after, she and her room are always clean and tidy.

Reply from Feroze Lalloo, Manager at The Beeches

Thank you for taking the time to review The Beeches, we are pleased that you rate our staff, care and support as excellent. We offer a varied range of activities that are tailored to all our residents. Although we do encourage our residents to get involved with activities, we appreciate this may not be for everyone. If there is a particular activity your mother would like to do, please do let me know and we will do all we can to make this possible. Additionally, we create our menus with our residents' input and the food is prepared daily from fresh, seasonal ingredients. We will always try to accommodate any personal preferences, so if there is a particular meal or cuisine she would like, please let us know so we can do our best to provide this as an option. Finally, please feel free to contact me regarding any aspects of The Beeches, it is our priority to ensure your mum feels happy and at home here.


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Review from Paula S (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, friendly and caring staff. Always fully manned. Same staff, low turnover, clean rooms and Mum is well cared for. Would be nice to be updated on trips as Mum has dementia and doesn't always remember. Very happy with the home.

Reply from Feroze Lalloo, Manager at The Beeches

Thank you for taking the time to review The Beeches. We are pleased that you have rated our staff, care/support and food a drink as excellent. Additionally, thank you for your feedback regarding updates on trips. Our newsletter sent out to relatives does include activities and trips the home has done. Also, we have recently started sending brief emails to families to inform them of any trips their loved ones have been on. I do hope this helps but if you would require anything further, please do contact me and I would be more than happy to help.


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Review from A I (Son of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the home and the care that all staff are providing my mum. She had not had the easiest transition but all staff have shown her nothing but kindness and patience. It makes the move more positive.

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Review from B K (Friend of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came along to the summer BBQ with a carnival theme - the staff excelled themselves making us all feel very welcoming and making a big fuss of my friend who is relatively new to The Beeches!
The food was excellent and the entertainment was spot on - we were lucky with the weather and overall staff,
residents and guests had a wonderful afternoon!

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Review from Michael B (Son of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally the home appears to be well-run. It would be improved if more interaction was possible between residents and care staff. Maybe employ people to talk to residents. Boredom is a problem.

Reply from Lukasz Bogusz, District Manager at The Beeches

Thank you for taking the time to review The Beeches and we are pleased you rate our care/support as very good. Our daily, weekly and monthly activities are arranged with our residents' input and aim to include all our residents. However, we respect residents' wishes when they do not wish to participate. We are happy to discuss activities and all aspects of our care at a mutually convenient time.


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Review from C C (Granddaughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody here is very friendly - always offering to help and seem very supportive of the residents. My family and I feel very grateful for the staff and find comfort knowing our grandmother is here being looked after so well - she is thriving here and I do believe it is down to the attentive and kind
people working here - thank you!

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Review from Paul W (Son of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Beeches provides excellent accommodation and facilities for my elderly mother. It's always clean and tidy and all the staff are friendly and helpful. I can't fault anything at The Beeches.

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Review from Chris E (Son of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had reservations about leaving her home but seems to have settled in well at The Beeches and seems happy. Thank you.

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Review from S R (Niece of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is happy and looked after. She loves her food and enjoys any activities. She loves visiting the hairdresser. All the staff are friendly and welcoming. Lovely calm atmosphere.Always clean environment with happy music playing.

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Review from J H (Daughter of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum settled in well. The staff gave the best appropriate care at all times. Entertainment and activities are good.

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Review from A B (Son of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Beeches always give you a warm welcome on arrival from reception to management and care staff. Mum who is a resident always tells me that the staff couldn't be any friendlier and the food is always good and is more and enough. All in all we are very happy with the Beeches.

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Review from B L (Wife of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are good. Attention to one's needs is very good.

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Review from A O (Mother-in-law of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased and happy our auntie came to the care of this home. Nothing is too much trouble, everything is well catered for she is always happy when we come to visit, doggies included! All staff are always very friendly chatty and helpful. We are always recommending The Beeches to our friends.
We are so lucky to have found you. Thank you.

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Review from S D (Daughter of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and helpful, catering to all needs. Happy atmosphere. Good food, well cooked by Chef. All staff were cheerful.

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Review from Ian G (Son-in-law of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice people, very good food and plenty of it. Attentive staff. Nice baths. The hairdresser was lovely.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for The Beeches is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for The Beeches is calculated as follows: ( (172 Excellents x 5) + (60 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 251 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Beeches is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jun 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact The Beeches directly for further details.


Awards / Recognitions (3)

Residential Care (Large Organisation) Award

Recipient: Anchor

Date: Wednesday 13 Nov 2019 More details

Residential Care Provider of the Year

Recipient: Anchor

Date: Thursday 14 Jun 2018 More details

Your Care Rating Resident's Survey Score 2016

Recipient: The Beeches

Date: Wednesday 15 Mar 2017 More details

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Frequently Asked Questions about The Beeches

What types of Care is The Beeches registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Beeches provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Beeches have?

There are 54 Single Rooms.

What are the Facilities & Services at The Beeches?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Beeches to the centre of Leatherhead?

0.4 mile(s) as the crow flies, distance by road may be significantly further.