Bridge House Care Home

Farnham Road, Elstead, Godalming GU8 6DB
Submit a Review
9.7 70 Reviews
  • Bridge House Care Home, Godalming
Bridge House Care Home offers high-quality residential care in an idyllic setting for up to 30 elderly people.

Bridge House is an impressive Tudor-style building that dates back to the 16th century and although it has been modernised with two large extensions many of its original features have been retained.

The home benefits from 2 spacious lounges, both of which overlook the beautiful extensive grounds.

Situated in Elstead, Surrey, Bridge House can also extend its services to look after those with temporary respite care needs, thanks to a dedicated team of carers.

Show Bridge House Care Home on the Map

Care Provided by Bridge House Care Home

  • Primary Care Categories
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Debora Cogodda (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Bridge House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,375

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Bridge House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • Limited parking is available onsite.


Bridge House Care Home Reviews (70)

Total of 70, showing 1-20
9.7

Bridge House Care Home has a Review Score of 9.7 (9.692) out of 10, based on 10 reviews in the last 2 years. Over all time Bridge House Care Home has 70 reviews.

Overall Experience

  • 57
  • 12
  • 0
  • 0
  • 1

Date Published

70
3
5
10
60

Review from A W (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was moved to Bridge House to receive end of life care. We couldn't have been happier with his care during this stay. The manager were very approachable and happy to speak to you at any time. The carers looking after my dad were very friendly and gentle and treated him with care and dignity.
Each time we visited, which was a lot, the home had a comfortable cheerful atmosphere. We thoroughly recommend Bridge House.

Reply from Debora Cogodda, Home Manager at Bridge House Care Home

Thank you for your feedback. We're really glad of your positive experience with us. It was a pleasure looking after your dad and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are helpful and very welcoming and the care given is great, the building itself can be a bit of a job for some of the residents as doorways and steps which make it difficult. It would also be nice if the residents could make more use of the lovely gardens.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally T (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been residing at Bridge House Care Home since April 2023.
Mum is very well looked after and cared for and is happy in her day-to-day being at Bridge House.
She enjoys the interaction she has with fellow residents and all the staff.
I am always very appreciative of the support and encouragement
Mum receives and am very grateful to all.
I feel it is important that Mum's personality remains and I enjoy watching the interaction, banter and friendships she has formed.
I always find Mum to be dressed appropriately, well-fed and joining in with the many various activities.
I'm so grateful to all the staff for their care and kindness and good communication which allows my mum to be safe and well looked after and gives me such peace of mind.
I really enjoy my visits to see Mum weekly (more if I could) and joining in when able with activities etc. or just sat having a cup of tea and a chat with Mum and her friends... Mum is the most precious person in my life and I could not be happier that she is at Bridge House.

Reply from Debora Cogodda, Home Manager at Bridge House Care Home

Thank you so much for your lovely feedback. We are happy to hear of your good experience at Bridge House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Danielle M (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad arrived in the home in March 2022, I have had nothing but great things to say about all the staff and the home. My dad has settled in really well and loves being there.
Communication has always been great and I feel very happy leaving Dad in the home's care.
Thank you to all the staff
for all their hard work and lovely care you have shown to my dad and my family!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rebecca S (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a fall and was admitted to hospital, staff were, once again, amazing and stayed with Mum until an ambulance arrived, kept my brother and I informed at all times. Mum was in hospital just over a week and two members of staff came to visit to see how Mum was and making sure that she knew they
were all waiting for her back at the home. Mum is now back in their safe care, ensuring that my brother and I do not have to worry. Once again, thank you for all you do, you are all amazing at Bridge House Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Bridge House Care Home, staff-wise, is very kind, friendly and happy. The atmosphere at Bridge House is warm and gentle. My mother has been residing there for eighteen months and is very content She loves her room, the view across to the trees and enjoys the occasional chat with the staff.
For myself, as her daughter, I am secure in the knowledge that she is cared for and safe. Thank you Bridge House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Wife of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our loved one has received the very best of care at Bridge House Care Home. The homely, caring atmosphere and very dedicated staff have been without fault. He has always been spotlessly clean, neat and well-dressed in appropriate clothing. His room is always very clean with freshly washed bed linen
every day. Food and laundry are also excellent. All efforts are made to ensure he is well and comfortable and all his needs are met. We would rate Bridge House Care Home as excellent in every aspect and is highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah N (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has always been opposed to the prospect of living in a care home. But sadly, living on her own had become untenable.
She has settled in well, and feels this is now home, largely due to the care and kindness of all the staff.
We are hugely grateful to the management and all the team - thank you
all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet M (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is now well settled at Bridge House. It is good to know that she is safe and comfortable. The staff are kind and caring and the environment is a real home from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah K (Daughter of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit with my mum for the first time and as soon as we walked in it felt like a home from home. Staff are all friendly and caring. Mum settled quickly and is well looked after, happy and doing well. Good contact with all staff when needed. Couldn't ask for a better home from home for Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P H (Wife of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and size of this care home make it a very friendly place. They are caring and always ready to talk about how things are going. Some rooms could do with a bit of updating as could the bathrooms.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny S (Daughter of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a parent need to go into full-time care is a very difficult and emotional situation, both for the parent and the children making that decision.
Living some distance away and unable to visit as often as I would like made this particularly difficult for me. There are several reasons why we chose
Bridge House for the care of our mother. It is our 'home' village, close to where my sister lives and my father spent a short time there many years ago.
I am very happy we chose Bridge House. On my visits, the staff have been incredibly helpful and friendly, and listening to the care and patience given to all residents has been very comforting. When I am phoning, the staff are all helpful, friendly and knowledgeable about Mum, and help to put my mind at rest that Mum is getting the attention she needs.
Many thanks to all the staff for their help, support, patience and understanding in what must be an incredibly difficult and demanding job.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carolyn D (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a fall at home and moved into Bridge House at short notice. She was very confused and hardly eating and constantly anxious. Two months later, she is settling and putting on weight and enjoying the extensive activity program. The staff have endless patience and are very kind and caring.
It feels like Mum has moved into an extended happy family.

Reply from Raluca Maritan, Manager at Bridge House Care Home

Thank you so much for taking the time to review our home, I am so pleased that you are so happy with the care that we are providing here. I will pass all the comments to our team as they will also be thrilled. Looking forward to seeing you soon and thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patrick C (Son of Resident) published on 13 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are flexible and responsive to residents' needs and preferences. The staff are warm and empathetic in their contacts with residents and with their relatives. When my brother visited a number of care homes in the Godalming area, to find one for our family member, he told us that he knew Bridge
House was the right place, just from going in, before speaking to anyone. The atmosphere was then and still is calm and relaxed.

Reply from Raluca Maritan, Manager at Bridge House Care Home

Thank you so much, for taking the time to review our home. I am so glad that you are happy with the care that the team deliver. I will make sure to pass on your comments to them, as I know they will be really happy to hear this. Looking forward to seeing you soon and thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine R (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially came to Bridge House in November 2021, for a brief respite and chose to stay on a permanent basis. The care and friendliness of the staff including the management, carers, reception, housekeeping etc, is exceptional. My mother is a new woman since moving there. Thank you Bridge House.

Reply from Raluca Maritan, Manager at Bridge House Care Home

Thank you so much for your review of Bridge House. We are so happy that you have found the home such a good place for people to live. Looking forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan M (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is extremely happy with the care home. He cannot fault any of the staff. The treatment he receives is first class, from the manager, to all the staff. From my visits to my father, all I see is the staff being extremely helpful, polite and hardworking.

Reply from Raluca Maritan, Manager at Bridge House Care Home

Thank you so much for your review of Bridge House. We are so pleased that you are so happy with the care that we are providing. Looking forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N H (Son of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for approximately 6 months. The care home has been very understanding in their care of Dad. The staff are very helpful and caring and always there to assist. The home is a nice place and environment for my dad to live. We visit quite regularly and always feel welcome, so,
thank you!

Reply from Raluca Maritan, Manager at Bridge House Care Home

Thank you so much for your recent review of Bridge House. We are looking forward to welcoming you back at the home soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy W (Daughter of Resident) published on 8 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Bridge House highly enough. Every aspect - staff, care, food, hygiene and service, is al excellent. Unsure as to how they can improve such outstanding standards.

Reply from Raluca Maritan, Manager at Bridge House Care Home

Thank you so much for your review of Bridge House. We are so pleased that you are so happy with the care that we provide to the people living at the home. Looking forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Son of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Bridge House Care Home, 5 months ago and the care, compassion and support offered by all the staff was exemplary. Thank you for supporting us as a family during sad times. We all know our mum was looked after expertly and enjoyed her time with you.

Reply from Raluca Maritan, Manager at Bridge House Care Home

Thank you so much for your review of Bridge House. Your words will mean so much to the team here. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan S (Daughter of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved my mother from a previous and unsatisfactory care home, we chose Bridge House after recommendations from a friend. It was the best decision ever made. The staff have treated my mother with dignity and compassion from day one. They are very caring and nothing is too much trouble. My mother
is so happy now and has blossomed under their care.

Reply from Raluca Maritan, Manager at Bridge House Care Home

Thank you so much for your review of Bridge House. We are so pleased that you chose our home and are so happy with the care that we provide. Looking forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.692 for Bridge House Care Home is calculated as follows: ( (83 Excellents x 5) + (37 Goods x 4) ) ÷ 120 Ratings = 4.692

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Debora

Debora Cogodda

Job Title: Home Manager

Hello, my name is Debora and I have been working in the care environment for about 10 years, and at Bridge House for 3 years now. I love working in care and I love working at Bridge House. I am a people person and I like to work in a team.


Frequently Asked Questions about Bridge House Care Home

What types of Care is Bridge House Care Home registered for?

Older Person Care, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bridge House Care Home provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Bridge House Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Bridge House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bridge House Care Home to the centre of Godalming?

3.9 mile(s) as the crow flies, distance by road may be significantly further.