The Cedars

16 Fordbridge Road, Ashford TW15 2SG
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9.6 23 Reviews
  • The Cedars, Ashford
Located in a pleasant residential area of Ashford, Middlesex, The Cedars Care Home is a fifteen-bed care facility that is ideal as an elderly care environment, as well as being suitable for individuals with a dementia-related illness.

Residents have their own conservatory and private garden area to relax in, while always being able to reach skilled carers at any time of the day or night.

This clean and hygienic facility is located close to excellent amenities and so can suit residents who wish to remain independent, while also offering a day care service to the local community.

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Care Provided by The Cedars

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 15 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kasia Nasiadka (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (15)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Kitchenette
  • Stairlift
  • Television point in own room

The Cedars Reviews (23)

Total of 23, showing 21-23
9.6

The Cedars has a Review Score of 9.6 (9.628) out of 10, based on 8 reviews in the last 2 years. Over all time The Cedars has 23 reviews.

Overall Experience

  • 17
  • 6
  • 0
  • 0
  • 0

Date Published

23
4
6
8
15

Review from M M (Regular Volunteer) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a weekly volunteer visitor (and every six weeks or so with a group of singers from a nearby church) I always find a calm, cheerful atmosphere and well looked after residents. Staff are always ready to attend to residents' requests to reassure them if in any way anxious and to anticipate their needs
and look out for her safety. Overall the home is well organised and managed and a happy place.

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Review from David H (Friend of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A long-standing friend was admitted to The Cedars in the autumn of last year as she was of an age that she could no longer look after herself in her own home in the proper manner due to ongoing health difficulties and needed the support and care of professionals to provide the dignity and quality of
life desired by all. I cannot fault the care and attention provided by all the staff at The Cedars under sometimes, somewhat difficult circumstances.


The support my friend received was exemplary as she was always treated with patience and respect and her package of care was tailored to her particular needs allowing her the time and space to live out her days in a manner she wanted for herself. The staff were always mindful of changes in my friend's behaviour which may have signalled underlying health problems to which, due to the nature of her illness, she was not always able to vocalise to us all. As such, medical attention was always sought immediately and additional support provided.


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Review from Chris B (Niece of Resident) published on 29 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They provided excellent care for my aunt and provided comfort and security and companionship for her when she could no longer care for herself. They kept me updated with my aunt's progress and alerted me to any problems that occurred. They were very welcoming when I visited, and were very helpful and
friendly.

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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for The Cedars is calculated as follows: ( (78 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 93 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for The Cedars is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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