David Gresham House

2 Oak Close, Hurst Green, Oxted RH8 0BA
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9.6 32 Reviews
  • David Gresham House, Oxted
David Gresham House opened in 1986 and has been one of Surrey's leading providers of residential care, respite and day care.

The home is proud to be part of the Abbeyfield Society and adhere to their care values. The care home is run by a highly professional team, supported by over 70 volunteers with an Executive Board in place to oversee operations.

David Gresham House is set in its own attractive landscaped grounds and within walking distance of local shops and the train station. David Gresham house offers a relaxed but secure homely environment. They provide the appropriate individually assessed levels of care essential to uphold the privacy, independence and dignity of every one of their residents.

They offer a daily programme of activities, both within David Gresham House and outside.

Residents are encouraged to take part in these to help maintain mental alertness, self-esteem and social interaction with others.

The aim of the Society is to provide its residents with a secure, relaxed and homely environment in which 24 hour per day care, well-being and comfort are of prime importance.

It is the Society's aim that its residents should live as full and active life as their health will allow, enjoying the respect of those who support them, with their dignity preserved and their privacy ensured. It is their belief that residents living in an elderly care setting have the same rights as any other individual member of society. Living in an Abbeyfield home should afford feelings of safety, security and companionship, without losing the right of individual freedom.

Show David Gresham House on the Map

Care Provided by David Gresham House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Sheltered Housing

Good to Know

  • Person in charge
  • Emese Pomezanski (Registered Manager)
  • Admission Criteria
    • Residential care for the elderly
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (29)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for David Gresham House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,375 – £1,473
    • RESPITE Self-Funded Residential Care £1,473 – £1,473

  • Fees may vary depending of level of care needs.
  • (these prices are only a guideline, please contact David Gresham House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at anytime.


  • Parking

  • Parking is limited.


David Gresham House Reviews (32)

Total of 32, showing 1-20
9.6

David Gresham House has a Review Score of 9.6 (9.622) out of 10, based on 9 reviews in the last 2 years. Over all time David Gresham House has 32 reviews.

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Review from J R (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been a resident since 2021 and we've always found the care staff excellent - the care is personal and consistent. There is a small team who remain constant in contrast to the home my father went to for his last couple of months where you rarely saw the same face twice in one week. There is a
sense that nothing is too much to ask. She was treated with dignity and respect. My mother died at the care home in December - she was allowed to remain there in her room and not sent off to hospital as she per her wishes. Staff could not have done more to make mum comfortable popping in to hold her hand or give her a sip of water when the family was not able to visit and they were also incredibly kind to us as we visited in the last few days. Prior to this last month I would say that mum enjoyed being at David Gresham House and liked her room. She did not join many activities but those she went to she really enjoyed facilitated by staff for example offering enlarged texts for the play-reading group.

Reply from Emese Pomezanski, Registered Manager at David Gresham House

It was a pleasure to have been able to look after Mum and to provide her with all the care she needed with such a wonderful, supportive family.


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Review from Pamela M (Respite Resident) assisted by family/friend published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay was a very happy one, and all helpers were exceedingly kind and helpful to me and my family.

Reply from Iain Looms, AWVS Central Office at David Gresham House

Thanks very much for your kind words - we are pleased that you enjoyed you time with us. It was a pleasure having you as part of the DGH community and If you need any support from us in the future, don't hesitate to get in touch.All the very best,


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Review from T L (Daughter of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum looks forward to her respite time at David Gresham House. The management and staff are welcoming and caring. She is looked after very well, enjoying the company, various activities and mealtimes it gives our family peace of mind to know mum is happy there.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to complete this view. Your comments are very much appreciated.


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Review from John C (Respite Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My third respite visit and once again have been very impressed with the care and attention I have consistently received each time from all staff and look forward to the next occasion I find myself in need of the so sympathetic ambience invariably present.

Reply from Iain Looms, AWVS Central Office at David Gresham House

Thank you so much for your kind words - the registered manager and her team will be so pleased to read that you enjoyed your stay at our home once again. We very much look forward to welcoming you back again soon! Best wishes from all at DGH.


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Review from Mike P (Son of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in six months ago having been struggling at home. She has settled in well, the staff are all friendly and helpful and she particularly loves the food. She now has the choice of her own company in her room, or joining others for meals and activities. She also enjoys the garden now the
summer is here.

Reply from Iain Looms, AVWS Central Office at David Gresham House

Great to hear Mum enjoys the lifestyle in her new home. It is a pleasure to have her as part of our community. All the very best from the DGH Team.


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Review from Lucy B (Daughter of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have found David Gresham to be a really welcoming and friendly home for our mum. All the admin staff and carers are very professional and helpful, ensuring that the atmosphere feels very homely. Every week is full of interesting activities to suit all tastes and the regular outings are
a real bonus. Above all, we know that my mum is safely cared for.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to send your review it is very much appreciated.


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Review from David R (Son of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

David Gresham House provides an extremely safe and friendly environment for my Mother, who has told me she enjoys living there. The staff are friendly and approachable and are always visibly available and easily identifiable.
There are activities nearly every day if not every day and a hairdresser
is also in the home on a regular basis and someone to take care of their nails, which my mother appreciates and is always proud to show me when I visit.
My mother had lived on her own for twenty years prior to moving to David Gresham House, with care coming in, however, she was becoming increasingly agitated and worried about falling and had a poor diet consisting of microwave meals. Her diet has vastly improved as has her mental stimulation.

Reply from Iain Looms, AWVS Central Office at David Gresham House

Great to hear your mother is enjoying life in her home. All the team at David Gresham House will be so pleased to read that she is happy. Thanks for taking the time to pass on your experience of our home.
All the very best, the DGH team.


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Review from Brenda P (Resident) published on 22 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff so helpful, friendly and reassuring. Hospitable to any visitors offering them tea/coffee on their rounds.
Daily clean clothes.
The food excellent and I am more than saddened that I have a very poor appetite. Appreciated the no pressure to go to the dining room and thank you for bringing
lunch and dinner to my room.
More than glad that I was recommended by friends (her mother was in here) on discharge from the hospital. Not ready then for home but the staff have helped me to prepare for that. Thank you all.

Reply from Iain Looms, AWVS Central Office at David Gresham House

Thank you so much for taking the time to pass on your kind words - the manager and her team will be so pleased to read that you feel they have really helped and supported you along the care journey and that you also enjoy the facilities we offer within the home.
All the very best from everyone at David Gresham House.


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Review from Michael B (Son of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind and considerate and there is a welcoming atmosphere in the home. Myself and my siblings feel that our mother is safe and well looked after in David Gresham House. The food is also something that she enjoys and she also takes part in many daily activities provided.

Reply from Iain Looms, AWVS Central Office at David Gresham House

Thanks so much for sharing your kind comments. It is great to hear that you and your siblings are happy in the fact that your mother is safe and well looked after at her home.
It is lovely to have her as part of our community and the team will be pleased to know she enjoys our fresh daily menus and regular activities.
Best wishes from all at David Gresham House.


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Review from Christine D (Respite Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a short stay following surgery. All the staff were very caring and helpful. My requests were listened to and acted upon speedily. This was my second respite visit and thoroughly recommend David Gresham House for this purpose.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your very kind response it is very much appreciated.


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Review from Peter M (Respite Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Booked in for a short respite stay after surgery. The dialogues and communication prior to the stay were pleasant, thorough, helpful and provided justified confidence in the arrangement.
The staff and facilities for my stay were excellent, and I felt comfortable and was very well supported throughout.
This
respite stay has informed me considerably, and I now know there's a solution ready and waiting to meet future needs.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your kind response it is very much appreciated.


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Review from Francesca R (Granddaughter of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother went to David Gresham for temporary respite; she soon made remarkable progress and decided to remain there as a resident. David Gresham has given her the security and support she needed after struggling on her own at home. The staff are truly wonderful, they are on hand constantly and
will help with anything - I previously spoke to my grandmother every day when she was at home and the staff have ensured that we are able to easily have the same level of contact which is so important. David Gresham House offers its guests and residents so much; great food, warm and comfortable rooms, a social calendar with a fabulous selection of events and friendly support. Cannot recommend David Gresham House, the manager and the staff enough. This was the best outcome and the best decision my grandmother has made. Thank you for everything!

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your kind words it is very much appreciated.


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Review from Peter M (Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you allowed 110% this would show how good Gresham is. I could not praise it enough. Everyone was so kind. Thank you.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your kind words it is very much appreciated.


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Review from Nick B (Son of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into David Gresham House at the beginning of October 2022, having been widowed a year previously. Before moving she had become increasingly lonely living in the family home. Since moving in she has had a new lease of life. She is a very social person and the daily events at the home
have enhanced her life. The food is excellent with a daily choice for the residents at all mealtimes. The cleanliness of the home cannot be faulted and mum's room is well-appointed with everything she needs. She has total freedom of choice in what activities she partakes in, with the lovely garden affording a great place to enjoy the outdoors. Special mention goes to the staff, many of whom have been there for many years, a great indictment of how the home is run. The staff are friendly and welcoming to residents and visitors alike. Undoubtedly this was a great place for mum to move to.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your kind words it is very much appreciated.


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Review from Janet M (Daughter of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to David Gresham House on 26th February 2011 and we understand she had the longest term of residency to date.
We cannot fault the quality of care provided, from hygiene, medical, meals and social activities.
The care throughout her stay has been kind, friendly and attentive which
no doubt contributed to her long and happy stay.
Needless to say, we would not hesitate to recommend David Gresham House to anyone looking for a first-class care home either for themselves or for an elderly relative.

Reply from Pam Packham, Registered Manager at David Gresham House

Truly a lovely lady, the staff will miss her.
We appreciate your kind words.


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Review from Debra B (Daughter of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at David Gresham House since March 2020. The staff and management have been amazing with Mum and very supportive of us both during her stay as she has quite unique needs which warrant continuous reassurance for extreme anxiety and constant tremours also mild vascular dementia.
The only reason why she has now been moved to a care home is that her needs are becoming more intense and I have family nearer there to help me support her.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your very kind words, it is very much appreciated.


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Review from Chris I (Son of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a fortnight in respite care at David Gresham House. The staff couldn't have been more helpful or professional, ensuring that she had a most pleasant stay in a lively and caring environment. I would happily recommend the home both for respite care and a longer stay.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your kind words, it is very much appreciated.


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Review from Pamela H (Respite Resident) assisted by family/friend published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went in for respite care and was extremely well looked after. The staff were excellent and everyone was friendly.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your kind review, it is very much appreciated.


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Review from Eileen C (Respite Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with the care of all the staff involved, nothing was too much trouble.

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for completing our feedback survey it is very much appreciated.


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Review from T H (Daughter of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum transferred to David Gresham House for respite care following a stroke. From the outset, the manager and her team made Mum feel so welcome and have attended to her specific needs with compassion and respect. Mum has settled in well and is enjoying the comprehensive range of social activities
on offer, the varied menu and additional in-house services that are available (hairdressing and chiropody as examples). As a frequent visitor, I have met several other residents who all appear happy and comfortable in their environment. The staff are very friendly - most have worked there for many years, which speaks volumes. Outside services that I have encountered speak highly of David Gresham House. I could not wish for a better place for Mum to be!

Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your very kind words it is very much appreciated.


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Current Review Score: 9.6 (9.622)

Overview of Review Score

The Review Score of 9.6 (9.622) out of 10 for David Gresham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for David Gresham House is calculated as follows: ( (79 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for David Gresham House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (3)

Emese

Emese Pomezanski

Job Title: Registered House Manager

Joined: 2024

Emese’s early working career developed from studying sports & exercise therapy, delivering tailor-made exercise/rehabilitation programs to her clients of all ages.


She completed the Level 5 Leadership & Management Diploma in Adult Health and Social Care and became the CQC Registered Care Home Manager for Wolfe House Care Home in Oxted, Surrey.


After completing a Level Six Leadership & Management module with the University of Surrey, Emese joined the Society in 2024 as the Registered Manager at David Gresham House and now heads the team at our lovely residential care home in Oxted.


Andy

Andy Fleet

Job Title: Deputy Manager

Joined: 1991

Andy has been with David Gresham House since 1991 and held his current position since 2004. He holds an NVQ Level 4 in Care and the NVQ Assessors Award.


His role is to support the Registered Manager and manage the everyday care needs of our Residents.


Helen

Helen Shakespeare

Job Title: Activities Coodinator

Joined: 2016

Helen trained in the arts, later teaching English. She joined David Gresham House in October 2016, where she enjoys providing a varied programme of events and activities, supported by staff and volunteers. Helen has a Level 3 Activity Leader Award from the NAPA.


Frequently Asked Questions about David Gresham House

What types of Care is David Gresham House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does David Gresham House provide?

Day Care, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does David Gresham House have?

There are 29 Single Rooms.

What are the Facilities & Services at David Gresham House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is David Gresham House to the centre of Oxted?

1.1 mile(s) as the crow flies, distance by road may be significantly further.