Fees may vary depending of level of care needs.
Visitors welcome at anytime.
Parking is limited.
David Gresham House has a Review Score of 9.6 (9.622) out of 10, based on 9 reviews in the last 2 years. Over all time David Gresham House has 32 reviews.
Review from S M (Daughter of Resident) published on 6 April 2022
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to complete this review card it is very much appreciated
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Cleanliness
Treated with Dignity
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Review from V M (Daughter of Resident) published on 30 December 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to send a review it is very much appreciated.
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Treated with Dignity
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Review from S B (Daughter of Resident) published on 8 December 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to write a review. It is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane H (Daughter of Resident) published on 8 December 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to write a review. It is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P A (Son of Resident) published on 24 November 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to review us, it is very much appreciated.
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Cleanliness
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Review from M B (Son of Resident) published on 24 November 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to write a review; it is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S E (Daughter of Resident) published on 24 November 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to write a review; it is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Friend of Resident) published on 24 November 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to review David Gresham House, it is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T W (Daughter of Resident) published on 24 November 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to review David Gresham House, it is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N H (Son of Resident) published on 23 November 2021
Submitted via Website •
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to write a review, it is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol L (Niece of Resident) published on 22 November 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to review and for your comments.
Facilities
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Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ben F (Nephew of Resident) published on 22 November 2021
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Reply from Pam Packham, Registered Manager at David Gresham House
Thank you for taking the time to submit your review we really appreciate your support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.622) out of 10 for David Gresham House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.722 for David Gresham House is calculated as follows: ( (79 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for David Gresham House is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered House Manager
Joined: 2024
Emese’s early working career developed from studying sports & exercise therapy, delivering tailor-made exercise/rehabilitation programs to her clients of all ages.
She completed the Level 5 Leadership & Management Diploma in Adult Health and Social Care and became the CQC Registered Care Home Manager for Wolfe House Care Home in Oxted, Surrey.
After completing a Level Six Leadership & Management module with the University of Surrey, Emese joined the Society in 2024 as the Registered Manager at David Gresham House and now heads the team at our lovely residential care home in Oxted.
Job Title: Deputy Manager
Joined: 1991
Andy has been with David Gresham House since 1991 and held his current position since 2004. He holds an NVQ Level 4 in Care and the NVQ Assessors Award.
His role is to support the Registered Manager and manage the everyday care needs of our Residents.
Job Title: Activities Coodinator
Joined: 2016
Helen trained in the arts, later teaching English. She joined David Gresham House in October 2016, where she enjoys providing a varied programme of events and activities, supported by staff and volunteers. Helen has a Level 3 Activity Leader Award from the NAPA.