Fircroft

114 Ladbroke Road, Redhill RH1 1LB
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8.7 2 Reviews
  • Fircroft, Redhill
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Care Provided by Fircroft

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 18 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Epilepsy
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Cara Wells (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (2)

Funding & Fees Guide for Fircroft

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £800
    • Self-Funded Residential Dementia Care from £850
  • (these prices are only a guideline, please contact Fircroft to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
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Fircroft Reviews (2)

8.7

Fircroft has a Review Score of 8.7 (8.681) out of 10, based on 2 reviews in the last 2 years. Over all time Fircroft has 2 reviews.

Overall Experience

  • 2
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Date Published

2
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Review from T A (Daughter of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cara and her team are amazing the care and compassion they have given my mum is amazing they call me on updates and care for her day in day out
I know my mum is being cared for and the manager has gone above and beyond thank you.

Reply from Cara Wells, Home Manager at Fircroft

Thank you so much for your wonderful review. We are happy to hear that you and your mum are having a positive experience at our care home. If you ever have any further feedback or require assistance, please do not hesitate to get in touch. Once again, we are truly thankful for your kind words


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Review from Gretta M (Sister of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother, now aged 68, was born with Downs Syndrome, learning disabilities and latterly diagnosed with Alzheimer's. He was transferred to Fircroft Care Home after an unsatisfactory placement at a Care Home in Caterham. He stayed at Fircroft for almost 2 years and moved to a smaller home last week.
The care he received at Fircroft was exceptionally good. They understood his needs and the care he received there was second to none. From the Manager to all staff, they went above and beyond what is required in caring for adults with multiple health challenges. As a family we were in awe of how they dealt with the many challenges presented in the 2 years my brother spent at Fircroft. A business is only as good as the staff it employs. The staff at Fircroft are some of the best I have come into contact with. Caring, encouraging, empathetic, funny and anxious to bring out the very best in the people in their charge.

Reply from Cara Wells, Home Manager at Fircroft

Thank you so much for your kind words and for taking the time to share your experience. We are truly grateful to have been able to care for your brother over the past 2 years. It has been a pleasure to be a part of his journey, and we are very delighted to hear that your experience with Fircroft Home has been positive. It is very heart-warming to be assured that our efforts have made a positive impact on your brother, and we are extremely happy that you felt supported during this time too. Wishing you and your family all the best.


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Current Review Score: 8.7 (8.681)

Overview of Review Score

The Review Score of 8.7 (8.681) out of 10 for Fircroft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Fircroft is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.681 Points relating to the number of positive Reviews for Fircroft is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 2 Positive Reviews ÷ 3.6 = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Fircroft

What types of Care is Fircroft registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fircroft provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Fircroft have?

There are 14 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Fircroft?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens & Television point in own room are some of the Facilities & Services.

How far is Fircroft to the centre of Redhill?

0.4 mile(s) as the crow flies, distance by road may be significantly further.