Greathed Manor

Ford Manor Road, Dormansland, Lingfield RH7 6PA
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10 44 Reviews
  • Greathed Manor, Lingfield
Greathed Manor is a Grade II listed stately manor with 5 acres of beautiful landscaped gardens that provide an idyllic environment for nursing residents. The home is situated in Dormansland on the borders of Surrey, Kent and West Sussex.

The Manor’s history can be traced back to 1816, but it was only between the world wars that that the estate came to prominence. It was at this time that the Royal family, including the then Princess Elizabeth, would come to stay at Greathed, joining for tennis parties and picnics.

In 2008, the Home was adapted to provide luxurious accommodation for elderly nursing clients. Many of the bedrooms are mini-suites, and provide unrivalled views of the countryside. All rooms are decorated to a high standard and have their own showers, freeview televisions and private phones. There is a choice of three lounges and a dining room, as well as many other facilities such as hairdressing salon.

Greathed Manor employs a highly qualified, experienced and dedicated team of staff who work closely with residents to ensure a continuously high standard of person-centred care. The focus is on individual needs with an emphasis on choice. Additionally, residents have access to visiting physiotherapists, chiropodists and yoga practitioners.

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Care Provided by Greathed Manor

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Philip Mathew (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Greathed Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,600
    • Self-Funded Residential Dementia Care £1,500 – £1,700
    • Self-Funded Nursing Care £1,500 – £1,700
    • Self-Funded Nursing Dementia Care £1,500 – £1,700
  • (these prices are only a guideline, please contact Greathed Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Greathed Manor Reviews (44)

Total of 44, showing 1-20
10

Greathed Manor has a Review Score of 10 (9.952) out of 10, based on 25 reviews in the last 2 years. Over all time Greathed Manor has 44 reviews.

Overall Experience

  • 41
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Date Published

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Review from S W (Friend of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a regular visitor to my neighbour, I have been impressed by the friendliness of all those at Greathed Manor, from all the carers including the maintenance man. My neighbour has needs of medical/nursing care which she has received and also encouragement to get out of bed which has been given with
understanding.

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Review from Mal P (Son of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother was in Grathed Manor for a short amount of time (3 months) for end-of-life care, she was treated with the greatest dignity and respect. All the carers and staff were so gentle and kind to her, making the last few months of her life as comfortable and peaceful as she could have wished.
I am so grateful to everybody at Greathed Manor who was involved in her care. I cannot recommend this care home enough! Many thanks.

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Review from Carol G (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had experience of Greathed Manor for the last 2 years and I have found the home and staff to be exceptional. They treated my Mum with great care and compassion and I would not hesitate to recommend them to anyone in the future.

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Review from Jackie B (Daughter of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are more than happy with the home. The carers are all lovely kind people. We feel more than happy when we have visited our dad that he is in very safe hands. Would strongly recommend Greathed Manor to anyone who was looking for a home for a family member or friend.

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Review from Alan P (Son-in-law of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and caring. Plenty of resources available to help look after Dad including a comfortable reclining wheelchair. The staff showed great affection towards Dad and the family. Good food and wine on offer which pleased Dad. Many activities and events some of which included family
and friends. Lovely building and gardens in a delightful setting.

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Review from Carol D (Wife of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff.
Comfortable clean room.
Good activities.

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Review from J C (Daughter of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at Greathed Manor for a rehabilitation transfer after a nasty fall and 5 weeks in hospital. The level of care and compassion that has been shown to her during her time at Greathed Manor has been lovely.
The staff have also been very supportive in making family decisions due to her change
in care and have kept us briefed of her condition all the way. We have been so thankful for their help.

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Review from Michael L (Friend of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting the home now for a number of years. Such wonderful, posh grounds and estate.
The staff are so friendly and welcoming, it is always a pleasure to pop in when I'm in the area.
I would highly recommend Greathed Manor to anybody looking for care.
Thank you so much to everyone at
the home! You are all truly amazing.

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Review from Jane P (Daughter-in-law of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law moved in at the beginning of October and was very apprehensive about leaving her own home. From day one she has been treated with kindness and dignity from every member of staff. There is a lovely caring atmosphere to the home, which has open-door visiting and a wonderfully friendly atmosphere.
The staff have been accommodating to requests and supportive towards her in her transition. Thank you so very much!

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Review from Trudy G (Daughter of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was at Greathed Manor for over 3 months and the care he received was both professional and caring. The whole team of staff were brilliant, kind and supportive to Dad and all the family who visited him often. The home was very well managed, the food was very tasty and available for visitors when
needed and the nursing and care staff were all very patient and supportive. The building itself is magnificent and yet homely and is located in beautiful grounds and surrounding countryside. It was always such a welcoming and friendly place with plenty of activities and parties for those who wished to join in - including residents families and friends. I would highly recommend it.

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Review from Gavin N (Son of Resident) published on 9 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were absolutely brilliant in supporting Mum with her dementia and being blind! Their patience and support were brilliant from day one until her passing. Highly recommended and in a great setting.

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Review from Maureen C (Friend of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a serious accident, my friend spent several weeks at Greathed Manor for recovery, and the experience was nothing short of exceptional. From the moment he arrived, the staff went above and beyond to ensure his comfort and well-being. The level of care provided was first-class, with every member
of the team demonstrating professionalism, kindness, and genuine concern for my friend's recovery.
The staff were attentive and compassionate, making sure all his needs were met promptly and with a smile. The environment is both serene and supportive, which played a significant role in aiding my friend's healing process.
Greathed Manor offers not just a place to recover, but a community that genuinely cares about the well-being of its residents. I can't thank the staff enough for their dedication and the outstanding service they provided during such a challenging time. My friend left feeling stronger, healthier, and deeply appreciative of the wonderful care he received.

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Review from J W (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I would like to thank the amazing staff for looking after our mum so well during her short stay with you. The home is set in beautiful grounds with a lovely spacious room.
Above all and very importantly the care she received was impeccable. We were greeted by warm caring staff who couldn't
do enough for our mum. They were always willing to answer all of our questions and understood our anxieties about all aspects of her care. The staff were courteous and so caring.
Thank you so much.

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Review from Grace W (Daughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's currently staying at Greathed Manor, and I can't put into words, the peace of mind and reassurance it's given my sister, brother and I. We don't feel we could have found a more perfect or suitable residential care home for our mum; they were so welcoming the moment we stepped through the front
door; the management and every member of staff alike, are friendly (yet professional), kind-hearted, caring, respectful, hard-working, cheerful and dedicated to their residents and profession. In addition, my mum's enjoying the meals, regular activities, entertainment, the company of others, and garden (which her bedroom has a beautiful view of.) The staff are kindness personified, so, you can be rest assured, if your family member stays there. The well-kept, clean, beautiful manor house, gardens and country surroundings are so peaceful, tranquil and scenic, it's the icing on the cake. Thank you to the entire team of staff, for all you're doing for our mum; we are gratefully appreciative of it.

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Review from N D (Son of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum improved healthwise from the day she arrived. Staff were friendly and efficient. They looked after my mum really well.

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Review from Linda T (Respite Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I joined the lovely hard-working staff and management of this amazing care home on fourth of January. I had the happiest time there, the staff were absolutely wonderful. My room was a comfortable size, nicely furnished, with its own private ensuite, and a huge window with a lovely view of the countryside.
The dining room view of the garden was so relaxing. The food was very good too, and served with a smile every time. The management and staff were so kind, friendly and hard-working. It definitely felt like they were my family. It was so sad to leave, I miss them all.

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Review from A S (Daughter of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff who made Mum feel welcomed and at home instantly on arrival. The rehabilitation stay was longer than expected and the staff always made the family feel welcomed on our regular, daily visits. They were proactive in helping Mum gain strength and mobility and always responded to our questions
and requests with interest. During the stay, there was a range of regular, interesting and enjoyable activities that both the residents and their families could participate in if they wished.
Thank you to all the staff.

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Review from Alexandra L (Wife of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband lives at Greathed, I can't even begin to express how happy I am with it. The moment you step in, you're greeted with an atmosphere that just feels right. It's always so tidy and neat, you can tell the staff takes great care of the place. The staff there are simply amazing! They go above and
beyond to make sure my husband is comfortable and well taken care of. I couldn't have asked for a better place for him to be.

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Review from Gareth J (Friend of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home, my friend had palliative care at Greathed Manor and passed away peacefully, Nursing and staff were very attentive to his needs and very caring, the rooms were very clean and the views across the gardens and fields are beautiful, definitely recommend for palliative care, thank you.

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Review from Marie G (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum joined Greathed Manor in September 2023 following a pretty long stay in hospital and from day one, the care she received was excellent. Every member of staff treated Mum with care, were professional, friendly and extremely respectful of Mum, nothing was too much for them, even on the days that Mum
was a bit of a challenge. Mum required 1:1 care and this was never a problem for the staff. Any questions asked by any of our family were always answered straight away.
I am so very grateful that in Mum's last few days she was treated with respect and dignity.

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Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for Greathed Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Greathed Manor is calculated as follows: ( (275 Excellents x 5) + (14 Goods x 4) ) ÷ 289 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greathed Manor is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Greathed Manor

What types of Care is Greathed Manor registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greathed Manor provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Greathed Manor have?

There are 40 Single Rooms.

What are the Facilities & Services at Greathed Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greathed Manor to the centre of Lingfield?

1.8 mile(s) as the crow flies, distance by road may be significantly further.