Greathed Manor

Ford Manor Road, Dormansland, Lingfield RH7 6PA
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10 44 Reviews
  • Greathed Manor, Lingfield
Greathed Manor is a Grade II listed stately manor with 5 acres of beautiful landscaped gardens that provide an idyllic environment for nursing residents. The home is situated in Dormansland on the borders of Surrey, Kent and West Sussex.

The Manor’s history can be traced back to 1816, but it was only between the world wars that that the estate came to prominence. It was at this time that the Royal family, including the then Princess Elizabeth, would come to stay at Greathed, joining for tennis parties and picnics.

In 2008, the Home was adapted to provide luxurious accommodation for elderly nursing clients. Many of the bedrooms are mini-suites, and provide unrivalled views of the countryside. All rooms are decorated to a high standard and have their own showers, freeview televisions and private phones. There is a choice of three lounges and a dining room, as well as many other facilities such as hairdressing salon.

Greathed Manor employs a highly qualified, experienced and dedicated team of staff who work closely with residents to ensure a continuously high standard of person-centred care. The focus is on individual needs with an emphasis on choice. Additionally, residents have access to visiting physiotherapists, chiropodists and yoga practitioners.

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Care Provided by Greathed Manor

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Philip Mathew (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Greathed Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,600
    • Self-Funded Residential Dementia Care £1,500 – £1,700
    • Self-Funded Nursing Care £1,500 – £1,700
    • Self-Funded Nursing Dementia Care £1,500 – £1,700
  • (these prices are only a guideline, please contact Greathed Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Greathed Manor Reviews (44)

Total of 44, showing 41-44
10

Greathed Manor has a Review Score of 10 (9.952) out of 10, based on 25 reviews in the last 2 years. Over all time Greathed Manor has 44 reviews.

Overall Experience

  • 41
  • 3
  • 0
  • 0
  • 0

Date Published

44
11
19
25
19

Review from Jennifer S (Friend of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't tell you how nice my experience has been visiting my friend. All the staff I have met have been kind, friendly and caring. Not once have I not had a smile from anyone. I can only thank everyone for dealing with difficult situations with compassion. Nothing seems too much trouble. Also, the building
is beautiful and doesn't feel clinical but homely. Thank you all.

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Review from Debbi H (Daughter of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was at Greathed Manor for 18 months. It was his decision to give up independent living and after research opted for Greathed Manor. Dad and the family were welcomed at any and every time we visited. Problems were resolved easily and all decisions were made for the benefit of the residents. Involved
and strong management cascaded through the operation with encouragement to staff to add to skills for the benefit of all. Dad died at Greathed manor with dignity and love.

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Review from S S (Daughter of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Greathed Manor since March 2017. We were made to feel really welcome. Staff are really friendly and helpful. Lots of activities if residents want to join in. The grounds are beautiful. I would recommend Greathed Manor to anyone looking for a nursing home for a loved one.

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Review from Sara H (Great-Niece of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was very settled and happy at Greathed from the minute she arrived. The staff care greatly about every resident and take the time to get to know them. In the latter days, they managed to raise a smile from her, even though I couldn't. She loved them all dearly and it was clear how well they
looked after her and how fond they were of her. The staff go above and beyond, both for the residents and their family. It is also a wonderful setting - absolutely beautiful, and rooms are spacious. There's also great food and entertainment for those residents who wish to join in. I can't speak any more highly!

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Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for Greathed Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Greathed Manor is calculated as follows: ( (275 Excellents x 5) + (14 Goods x 4) ) ÷ 289 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greathed Manor is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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