What types of Care is Hill Brow Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hill Brow Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hill Brow Residential Care Home have?

There are 30 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Hill Brow Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hill Brow Residential Care Home to the centre of Farnham?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Hill Brow Residential Care Home, Beacon Hill Road, Ewshot, Farnham, Hampshire GU10 5DB

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Review from C G (Granddaughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience

Such a lovely care home, staff are very helpful and friendly and I know always look after the residents with the utmost care and respect and as a visitor I am always made welcome. Special thanks to the lovely senior carer too!

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave a review, your kind feedback means so much to all the Hill Brow staff. It is an honour to care for your grandmother, and we are so pleased you feel welcomed on your visits. Thank you again.

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Review from Angela P (Daughter of Resident) published on 13 March 2025
Submitted via Website • Report

Overall Experience

My dad joined Hill Brow in October 2024. When he arrived, he was very low and underweight.
I cannot believe the change in him! He has got back to a healthy weight, he is happy and content.
The staff are so lovely. They are all friendly, warm and caring. There is a real sense of community in the

home and I always feel welcomed there. I love that my dad is treated with dignity and respect.
Dad is really impressed with the choice of food and if he ever asks for anything, the staff make it happen!
Thank you for making Dad smile again!

Reply from Hannah Webb, HR and Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave a kind review. It is fantastic how well your dad has settled, it is a joy to see. Your positive feedback is appreciated by all the staff at Hill Brow. Thank you again.

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Review from Richard S (Son of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience

The resident is extremely well looked after in all aspects of her life. Activities are excellent as is the care and food. Communication is important and I am kept informed of her well-being, doctor visits, etc.

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave such a positive review, your feedback means so much to all the staff. It is a privilege to care for your relative.

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Review from D H (Daughter of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience

My mother has been a resident for over a year at Hill Brow Residential Care Home and the home continues to provide the same level of outstanding care for her as they did at the beginning The staff are always so polite and welcoming and the atmosphere created is reminiscent of a very large family home.

There are many outings and activities to stimulate the residents including a dementia choir, arts and crafts, visits to local garden centers and visiting entertainers.

Reply from Hannah Webb, HR and Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave such a review, the staff will be so pleased to hear your kind words. It is a joy to have your mother at the home.

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Review from Louise L (Daughter of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience

Three months after arriving, Mum endured a traumatic event when she broke her leg, requiring surgery within 24 hours. The ordeal was harrowing; a 3-hour ambulance wait and the hospital staff's poor bedside manner left her delusional, convinced she was part of a medical experiment. Her distress deepened

under Deprivation of Liberty Safeguards (DoLS). The hospital's emotional care was appalling. Communication with next of kin was confusing and uncaring. Even after being cleared for discharge, Mum was held unnecessarily for 5 days for a procedure that could have been done as an outpatient. By the end, she believed she would never leave the hospital. Hill Brow stepped in with the persistence, care and expertise the hospital lacked. Thanks to their support, Mum returned to Hill Brow on Christmas Eve, safe and surrounded by kindness. Hill Brow's professionalism, compassion, and adaptability make them exceptional and easy to recommend. They have been a lifeline for my family.

Reply from Hannah Webb, HR and Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave a review. Your feedback means so much to the team. It was a joy to have your mum return to Hill Brow for Christmas, and it is an honour to care for her.

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Review from Kathryn K (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

Both my parents have recently moved into Hill Brow Residential Care Home together. Care and attention has been made to help them feel welcome, to settle them into their new environment and to feel safe and valued within the care home community.
My mother also suffers from celiac disease and can become

very ill very quickly if food is contaminated or offered food that contains gluten. There have been no incidents of this occurring, this is down to the excellent chef and care staff.
I also would like to thank all the staff and especially the manager for also helping myself and my family with this huge change.
Outstanding!

Reply from Hannah Webb, HR and Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave such a kind a review. Your words will mean so much to all the staff. It is fantastic to see how well your parents have settled.

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Review from C T (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

My mother (96 years old) was recently diagnosed with Alzheimer's and we recognised that it was time for her to have 24 hour care. My daughter and I looked at 6 different establishments in the area and Hill Brow Residential Care Home absolutely stood out as the place for her. We definitely made the right

decision! I honestly could not imagine a better place for her to enjoy her latter years. The staff are organised, engaged, but most importantly caring, and their interaction with the residents is exemplary. The atmosphere is lovely and homely and there is a wide range of activities in which to participate, should they choose. All the meals are cooked from scratch and are delicious and nutritious. The manager and her assistant keep in regular contact and there are also periodic one-to-one meetings. I would not hesitate to recommend HIll Brow.

Reply from Hannah Webb, HR and Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave such a positive review. Your kind words will be appreciated by all of the Hill Brow team. It is an honour to care for your mother.

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Review from Fran C (Granddaughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

When putting my grandma into placement we looked at multiple different residential and nursing homes. Hill Brow Residential Care Home was by far our favourite and since my grandma has moved in has continued to impress us. My grandma loves it, they have a load of activities to join in with and lovely

food and drink options. My grandma constantly tells us how safe she feels and how well looked after she is. Thank you to the team for helping her settle in so well and making her feel so safe.

Reply from Hannah Webb, HR and Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to send such a positive review. Your kind words will mean so much to the team. It is fantastic that your grandma is settling in so well.

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Review from Christopher S (Son of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience

My mum was very resistant to becoming a care home resident. However when eventually, at ninety-seven years old, she agreed to give it a try she loved it. This is totally down to the wonderful ambience at Hill Brow generated by a kind and loving staff. She joined in with most of the activities and although

her stay proved to be a relatively short one I was totally happy with the care and attention she received during that time. My whole family would like to thank the staff for looking after her so well.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for taking the time to leave us such a kind review. The staff will be so pleased to hear your positive feedback. It was an honour to look after your mum.

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Review from Caroline P (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience

My Mum has been a resident of Hill Brow for 2 years now. From the moment she arrived she was made to feel very welcome. The staff at Hill Brow are all so kind and caring not only to Mum but also to family whenever we visit. The home feels so warm and welcoming and has a wonderful atmosphere. I also

feel very happy when I leave knowing that Mum is being so well cared for.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave a 5-star review for Hill Brow, the staff will be so pleased to read this. It is an honour to be caring for your mother.

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Review from Lisa G (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience

We had a wonderful family BBQ this month. Families come along to spend time with their loved ones and the staff work very hard to make it fun, they provide food and drinks, along with a singer (who was very impressive). Everyone is very friendly! I especially like to see how the staff interact with

the residents and they are so kind and patient with them. Thank you for everything you do for our mum!

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave a lovely 5-star review for Hill Brow. It's great to know you have had such a positive experience with the home, and all it has to offer. The staff will be very happy to read about this.

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Review from David R (Son of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience

My father was a resident for just over 2 years. He was well cared for and treated with dignity. We never had any worries about his care or safety. All of the staff were wonderful, considerate and empathetic.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave a 5-star review for Hill Brow, the staff will be so pleased to read this. It is an honour to have cared for your father.

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Review from Caroline G (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

My father lived at Hill Brow for 2 and a half years. He moved from another care home where he was not happy as the service had declined. He has been happy at Hill Brow and found the staff very helpful, especially the carers who helped him with personal care which he said they did with dignity and he

never felt awkward.
The home has provided lots of activities with frequent trips out including a canal trip, visits to the pub and various cafes. Whenever I have visited there has always been something going on.
My father's room was lovely overlooking a pond. Visitors can go to the home whenever they want, it is always clean and bright with a happy atmosphere. The staff have always emphasised that Hill Brow is the resident's home and it is- not just 'a' home.
My father recently passed away and the staff looked after him, and us, extremely well in his last days. Thank you to everyone at Hillbrow.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave a 5-star review for Hill Brow, the staff will be so pleased to read this. It is an honour to have cared for your father.

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Review from Rachel P (Daughter of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience

My mum has been a resident at Hill Brow for over 5 years. Many of the staff are the same as when she arrived, so there is excellent continuity of care, which is very important to my Mum as she has dementia and finds change difficult. She loves living at Hill Brow and always tells me how lucky she is

to be there! The staff treat her with dignity and respect and they all know her particular likes and dislikes. They are all extremely well-trained in elderly and dementia care and are always so patient and kind.
My Mum is very happy and settled at Hill Brow. Thank you to all the staff for looking after her so well.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

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Review from S W (Niece of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience

What an amazing and well-run home from home. My aunt has settled in well and joins in with the weekly entertainment and activities which has put a smile back on her face. She loves her room which leads out onto a lovely garden. Weekly diary updates are received from the team with photographs of your

family member. Thank you Hill Brow.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave such a lovely 5-star review for Hill Brow. It's great to know you have had such a positive experience with the home, and all it has to offer and that you can see how happy your aunt is living with us.

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Review from M R (Daughter of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience

My mum has been in Hillbrow for over two years now and I can't thank the team enough. I think it's the amazing caring team that makes it so special. I looked at so many homes before finding Hillbrow and haven't regretted my choice, my mum is very happy there.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave a 5-star review for Hill House, the staff will be so pleased to read this. It's an honour to look after your mum.

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Review from Anne V (Niece of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience

My aunt moved down from her retirement flat, where she was struggling to cope, to Hill Brow in December 2023. She is really happy here, her room is spacious, with plenty of storage, she likes the food and enjoys talking to the staff. Communication with the management is excellent, and the staff are,

without exception, caring and interested in her. She is treated with respect as a person, not simply a number, and this has not only helped her physical well-being but also her mental health - she is so much happier than she was before she moved down. I researched and visited many different homes before choosing this one, and I am so glad that I found Hill Brow - it is a truly excellent care home.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave a 5-star review for Hill Brow, the staff will be so pleased to see this. It's wonderful to know you have seen the positive impact living at Hill Brow has had on your aunt and that you are happy with all the home has to offer.

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Review from S P (Friend of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience

My friend has been a resident at Hillbrow for 6months. In that time I have been really impressed with the accommodation, very light and spacious lovely rooms and a well-tended garden. The staff are so attentive and kind, and my friend is cared for in every way. I can see she is happy there, which is

so important. There are plenty of activities to be enjoyed and there is always a variety of things to do.
My friend became unwell while I was on holiday recently, and I was updated regularly by the Home Manager. I was very reassured and felt able to continue my holiday without feeling uneasy or wondering if I should return. From what I have observed I would say Hillbrow is a quality care home.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave such a lovely review for Hill Brow. It's great to know you have such a positive experience with the home, all it has to offer and that you are can see how happy your friend is living with us.

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Review from I O (Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience

I have been a resident in Hillbrow Care Home for six months. I selected this home after careful consideration and following two week's respite care as a trial period. I cannot speak too highly of Hillbrow, for the standard of accommodation, the beautiful tended garden and, most importantly of all, the

care received. The staff are caring, attentive and kind. My needs, as they are at present, are met in every way. Not only that but the work ethic of the staff ensures a happy and enjoyable atmosphere as they are high profile and always to be found among the residents making all of us feel special and worthwhile. The activities provided are many and varied and there is always something for everyone. All given with great spirit and brightness and it is a delight to participate in those things which appeal most from the programme. I think perhaps the biggest compliment I can give to Hillbrow is to say that I feel a contentment here which is fundamental to the quality of life is it not.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you so much for taking the time to leave such a wonderful review of your experience living at Hill Brow, the staff will be so happy to read this. It's great to know that after your trial with respite care, you decided Hill Brow would be the best place for you to call your home.

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Review from S R (Friend of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience

The residents appear to be very happy and content. The staff are wonderful and considerate to the individual needs of the residents. They provide lots of entertainment and feed them very well. The home is very clean and tidy.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for leaving a 5-star review for Hill Brow, our staff will be so pleased to see this.

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Meet the Team (9)

Alison Lee

Job Title: Proprietor

Joined: 1998

I am Alison and the proud Proprietor of Woodlands & Hill Brow Ltd. I am a nurse holding a Degree in Nursing with a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at The Royal Free Hospital, to assumed control of Woodlands & Hill Brow following my mother's retirement in 1998. I am immensely proud of what we have achieved in our homes, providing the highest standards of care which are built on an ethos of family-centred care. I am also a teacher and assessor ensuring I can support our staff through their development and training.

Laura Cooper

Job Title: General Manager

Joined: 2015

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

Bev Anderson

Job Title: Manager

Joined: 2014

I joined the company in 2014 with a level 5 Qualification in Health and Social Care. I am proud to work in a really special place with such lovely people - residents and staff and I are especially proud we achieved a rating of Outstanding by CQC in 2018.

My passion is caring for the elderly. I believe everyone should receive compassion and outstanding care in their later years and that this can be achieved with well-trained and good staff working in partnership with our residents and their families and other Health Care Specialists and Professionals.

Rejoyce

Job Title: Deputy Home Manager

Joined: 2010

My name is Rejoice, I have worked at Hill Brow for over 10 years. I started as a carer, then became a senior carer and now deputy manager working alongside our lovely manager Bev. I really enjoy my role and working with our outstanding team at Hill Brow and my passion is caring for our lovely residents. I love getting to know their likes and what makes them truly happy, so we can do all we can to offer them the best care possible.

Ben Smith

Job Title: Resident Liaison Manager

Joined: 2023

My role is incredibly rewarding. I am part of a massive life-changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.

I help support them with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, and loved ones too.

Sharon

Job Title: Senior Carer

My name is Sharon. I am Senior Carer at Hill Brow Residential Home. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and having the time to get to know them. I really enjoy being part of a strong team at Hill Brow that doesn’t use Agency staff at any time.

Lynn Baker

Job Title: Chef

I'm Lynn, and I work as a Chef at Hill Brow. I absolutely love being part of such a caring company that values and supports its employees. The management team is incredibly supportive and always prioritizes the well-being of the residents and staff.

One of the best parts of my job is preparing meals for the residents at Hill Brow. I make sure to have individual conversations with each resident to learn about their favourite foods and preferred drinks. It's important to me that they are happy, so I strive to provide them with wholesome, delicious, and nutritious meals that they truly enjoy.

Dawn Devin

Job Title: Activities Coordinator

Joined: 2012

I love my job as an activities coordinator. The most important part of my day to me is spending quality time with the residents whether in a group activity or chatting on a one to one basis. I particularly enjoy the art and craft activities. When I first started the Wednesday afternoon Art Club I could only persuade a few of the residents to join in, now I have residents and their family join in!

A regular Friday afternoon activity which I introduced soon after I started in this role is Word Association. I always get full attendance for this as the associations can be very unpredictable and humorous.

Story writing is another popular activity. I usually try to tie the theme into a current event or choose a popular childhood memory to develop into a story, however by far the most popular theme is a murder mystery. All of the residents have an opportunity to add a suggestion which is included in the story. The stories are a great way to bring out their sense of humour and it never fails to surprise me how inventive they can be.

I have also introduced food and cooking activities where I have helped the residents pipe onto cakes and biscuits with chocolate or icing and they get to eat their own creations! I use my love of art, cake decorating and watercolour painting to develop new projects and my latest creation is a giant bingo game which can also be used for quiz questions. We always look forward to our weekly outings and also the musicians that come to perform.

It’s a real privilege to be able to spend so much time with our residents. I feel very much appreciated by our residents and enjoy being part of the team at Hill Brow.

Doug

Job Title: Facilities Manager

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.

Hill Brow Residential Care Home

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Hill Brow Residential Care Home Reviews (115)

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Awards / Recognitions (13)