Hill Brow Residential Care Home

Beacon Hill Road, Ewshot, Farnham GU10 5DB
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9.9 115 Reviews
  • Hill Brow Residential Care Home, Farnham
Hill Brow is a purpose-designed 30-bed family-run care home, which is rated outstanding by CQC. Friendly trained carers contribute towards a homely and happy atmosphere in which residents are supported in their choices and lifestyles.

The resident’s independence, dignity and care is at the centre of everything the staff of Hill Brow do. The home also works closely with other health care professionals in providing 24-hour care, which helps to reduce the need for hospital admissions.

There is a full and diverse activities programme, providing many opportunities to socialise. Outside there are beautiful landscaped gardens with flat paths and a large fish pond for residents to enjoy. The residents take an active role in running the home, helping to create the menu's, activities and social programme. Hill Brow is a happy home, where the resident's happiness and welfare comes first.

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Care Provided by Hill Brow Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Beverley Anderson (Manager)
  • Admission Criteria
    • Residents must not wander or show anti-social behaviour
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for Hill Brow Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, no restriction on times


  • Parking

  • On site parking available


Hill Brow Residential Care Home Reviews (115)

Total of 115, showing 21-40
9.9

Hill Brow Residential Care Home has a Review Score of 9.9 (9.944) out of 10, based on 41 reviews in the last 2 years. Over all time Hill Brow Residential Care Home has 115 reviews.

Overall Experience

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Date Published

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Review from W F (Daughter of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Hill Brow in November 2023. To be honest she was frail and I was concerned how well she'd do. My goodness, she is a different woman! The care she receives here is second to none. I would say that without exception every member of staff really cares. She adores them all. The chef
seems to know exactly what every resident likes so that if one day they don't fancy what is on the menu he comes up with something he knows they will like. The manager is simply fantastic and so engaged and sensitive to the client's needs. The owners visit regularly - weekly at least (it's not their only property) and chat with the residents. The team communicate well and ensures our family are up-to-date and happy with Mum's care. The whole place is clean and airy and the garden is delightful, with lots of little spots to sit and enjoy the planting and pond. I cannot say enough good things about Hill Brow. 10/10!

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to write such a lovely review, the staff will be so pleased to read this. It's wonderful to read that you and your mother are so happy with everything that Hill Brow has to offer and that you have noticed such an improvement in her.


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Review from Mark G (Son of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always amazed and delighted by the care and attention given to my mother; as her condition will only worsen over time, the team at Hill Brow are truly amazing at making sure she is happy and comfortable. She feels safe and secure at the home despite her confusion and as a family, we could not ask
for more from the team. The communication from the staff is excellent in keeping us updated and really appreciate the regular reviews. Thank you Hill Brow!

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

All of the team at Hill Brow love to care for your mother and will be very pleased so read how happy and comfortable she is. Thank you for taking the time to do a review for the team it really is appreciated.


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Review from H H (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family are very pleased that we chose Hill Brow for our relative. He has been at Hill Brow for over 2 years and is thriving. He enjoys the company of the other residents, and the staff are wonderful. The staff take good care to get to know each resident individually, and for us, it is a plus that
the home does not use any agency staff. The staff are approachable and we can talk to them at any time. I like that there are no visiting restrictions and we are able to drop in when it suits us, just as we would have done if he were still living in his own home.
My relative enjoys the meals; we have also joined him for lunch on a few occasions and can confirm that the food is delicious!

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you so much for your kind words about the team at Hill Brow. We are very pleased you and your father are happy with his care and that you enjoy visiting him in the home. We feel it is an honour to have him at Hill Brow.


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Review from Laura A (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has now been a resident at Hill Brow for just over two years, he is very settled, and it has become a familiar and safe space for him, with staff who are always friendly and positive, and allow time for his needs. We (his family) are encouraged to meet and speak regularly with the senior team, and
they always make time to address our questions and assist with requests. We have always been contacted in a timely way, if there are ever any concerns about Dad's health, or need for escalation in his care. Dad enjoys meals in the communal dining area, meals are varied and tasty; he is encouraged to take part in the daily activities which are arranged. It is very reassuring to know that he is cared for in such a genuinely thoughtful way.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for taking the time to do a review for the team at Hill Brow. They will be very pleased to read it. We are so pleased your father is happy and we love having him with us at Hill Brow.


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Review from Ian S (Son of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and understanding is first-class.
Every member of staff is so attentive 24 hrs a day.
The attention to health details are thorough.
The choice of activities is well thought and also the visits we make are always enjoyable and inclusive.
My mother is so happy there.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave a lovely review. We are so glad your mother is happy living at Hill Brow and that you find the care she receives to be first class, our staff will be very pleased to read that.


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Review from Julie M (Daughter of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving my mum into the care of others was such a difficult decision for me. I knew that I needed to feel confident that I'd found the right care home. A place where I felt she would be looked after and valued as an individual with her own personality. A place where I felt she would be happy. After visiting
several Residential Homes, I walked into Hill Brow and immediately knew that I'd found what I was looking for! It's such a bright, cheerful building with a welcoming atmosphere. More importantly, all the staff looked happy!
My mum is now a resident. It's early days, but the staff have made the transition into the home go so smoothly for my mum, which is fantastic, as my mum has Alzheimer's. Every member of staff my mum and I have met has been kind, caring, happy, and interested in getting to know my mum. There is a well-thought-out activity programme with a different weekly theme. I feel that Mum will have the stimulation she needs to live a fulfilling life.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to leave such a wonderful review, our staff will be very pleased to read this. We are so pleased your mum is settling in so well and that you are happy with all that Hill Brow provides.


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Review from Julie M (Daughter of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly and helpful and I feel genuinely committed to supporting my father to settle into his new surroundings. We are kept well informed and made to feel very welcome when we visit.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you so much for taking the time to leave a review. It's lovely to hear your father is settling in and that you always receive a warm welcome and are kept well-informed by the staff.


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Review from D N (Daughter of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff go the extra mile to make my dad very comfortable. The staff organise lots of activities both in Hill Brow and off-site. All the residents are happy with the professional care they receive. Well done Hill Brow.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for taking the time to leave a review it is much appreciated. It's good to hear your dad has settled in and is enjoying the activities. Our staff are all wonderful caregivers and we couldn't be prouder of them. Thanks again.


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Review from Sean M (Son-in-law of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This residential home is amazing. The facilities are first class. Rooms that I have seen are very neat and tidy, my relation has a patio door out into a garden area. The grounds are very well maintained with lovely walking areas for the residents to stroll around. The food is very good quality. The
home's biggest asset is the staff. They are always smiling, no request is too much trouble and they genuinely seem to enjoy what they do which means the place has a very positive atmosphere. Keep doing what you are doing as it’s working very well!

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for taking time to leave such a lovely review. I'm glad your relative is enjoying the gardens, they are wonderful. Your kind words about our staff are very much appreciated, we are so proud of all of our staff and they really are our greatest asset. Thanks again.


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Review from Sarah N (Granddaughter of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home who are taking the greatest care of my grandad. The facilities are excellent, the staff are experienced and caring and go above and beyond daily. The daily activities are well thought out and the fact my grandad has joined in on some is a miracle itself.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for taking the time to leave us a review. I'm pleased your grandad is settling in well and that he has been participating in some activities, that really is good to hear. Thanks again.


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Review from J C (Son of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had Alzheimer's disease for 5 years and I thought it would be such a hard process to find somewhere for my mother to stay. I made a phone call to Hill Brow, and I can honestly say that was the best phone call I ever made. I explained my situation, would they have any space? Within a few
days someone contacted me regarding an assessment date. My mum was assessed at home and passed the test to stay at Hill Brow.
The day came to drop my mum off and I thought what is she going to think about the situation, but my mum settled in as soon as she got through the front door. My mum was chatting with residents before I even left the building. This was a great feeling for me, to also know my mother was going to be very safe. The staff at Hill Brow are absolutely amazing and make everyone feel special and very welcome. This is what we need more of in life. If you are reading this review and you are thinking of sending one of your family members I can honestly say they are 100%.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you so much for taking the time to do this lovely review of the home and team at Hill Brow. All the team will really appreciate reading it as it will go up in the staff room. We are so pleased to have your mum with as at Hill Brow.


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Review from Susie R (Daughter-in-law of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I usually pop in to see my father-in-law a couple of times a week and I always find the staff very pleasant and welcoming. The carers are patient and keep their sense of humour, some of them even putting music on the virtual assistant when they are getting him dressed in the morning. Nothing ever seems
to be too much trouble for them. My father-in-law is very happy and says the care couldn’t be better.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you very much for taking the time to do a review of Hill Brow. The team really do appreciate reading good reviews.


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Review from C S (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a long time visiting several care homes before choosing Hill Brow for my mother and I am confident that it was the best care home I could have chosen for her. The staff were very welcoming and I was impressed that they knew the residents so well. This is partly due to all the staff being permanent
so the care for the residents is consistent and personal. I also was pleased that Hill Brow is family run and my mother often tells me when the owner has been in with her dog and has had a chat with her. The residents are never treated as a number because Hill Brow is small enough for everyone to know each other both staff and residents.


There are many activities arranged and some outings planned on a weekly basis. The food is very good and the chef makes a special effort to get to know the residents and will make an alternative if needs be. The open plan dining room with conservatory and lounge makes it a bright home with big windows looking onto the beautiful garden with a pond.


Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

All of the team at Hill Brow really appreciate you taking the time to do a review. We are so pleased you feel welcome and that Mum enjoys the home, the grounds and the food.


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Review from C A (Nephew of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt became a permanent resident of Hill Brow in October 2022. Following a couple of falls and time spent in hospital, she went to stay at Hill Brow in September for a period of respite care where it soon became apparent that it was the right place for her. Being a very private person, it took her
a little while to settle, but she now feels very much part of the Hill Brow family. Through choice, she doesn’t join in with many of the numerous activities on offer, but she knows that if she wants to do so she would be made to feel most welcome. She delights in having her hair done every week, the pamper sessions and physiotherapy that she gets. She is very complimentary about the care and attention she receives and speaks very fondly of the staff. As a family, we have been delighted with the improvements in her health and mobility that we have seen since her arrival at Hill Brow. We know that she is in safe hands, being well looked after and cared for.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for your kind review. We are so pleased your aunt is enjoying the care and pampering she is receiving and that she is settling in well.


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Review from Wendy A (Relative of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the manager for taking the time to sit with my relative to go through the menu and help her with her meal choices. It means the world to us knowing that she is in a wonderful caring setting.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for your kind review we are so pleased she is happy. All of the team will be very happy to read your review.


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Review from Chris H (Son of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff at Hill Brow are absolutely fantastic and take excellent care of the residents. They are wonderful caring people who take a genuine interest in the residents' well-being. They have a really good schedule of activities to keep everyone active and entertained. However, despite continual
feedback, the food continues to be below par. This is unfortunate as I would give them 5 stars if the food could be improved.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for your comments about the care staff and how caring they are. We take on board your comments about the food. It is very subjective and everyone's tastes do vary. With Hill Brow being a small home we can always do variations and alternatives. The home manager along with Chef will sit down with Mum later today to see what can be done so your mum can be happy about everything at Hill Brow. Thank you for taking the time to do this review.


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Review from C S (Daughter of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been personally so pleased and relieved that mum has been lucky enough to find a place at Hillbrow. Refusing help in the home but wandering and causing chaos in the local community, led to an urgent need for mum to be cared for, Hillbrow were immediately understanding and she was offered various
choices and came very quickly and supportively to our rescue. The staff are always caring, kind, welcoming and very professional in their approach and make the environment home from home with excellent food and personal care.


Mum was offered lots of choices and now mum has been there since April and I have no qualms about her comfort or the activities they provide including trips out and a well-maintained home area, bedrooms, showering and bathroom facilities and regular staff including a small safe garden.
I would recommend Hillbrow to anyone looking for care.


Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

We are so pleased your mum is happy at Hill Brow. Thank you for doing this thoughtful review, the team will be happy to read it.


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Review from Sean W (Son of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy at Hill Brow, and I always feel he is well looked after at the home. The staff are friendly and polite, and importantly, always interested in any concerns I have - quickly acting on them accordingly

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

We are really appreciate you taking the time to do a review for the team at Hill Brow. We are thrilled your father is happy with us, we are honoured to have him with us and to care for him.


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Review from A S (Daughter of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly welcoming staff who did everything to help my mum settle in and cater to her dietary needs. They always made the time to stop and chat with us when we visited. Thanks to their care, my mum is now back to living independently. We are so grateful for everything they did.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for taking the time to do a review of Hill Brow. We are thrilled Mum is now settled back home. She was a joy to have in the home and she is welcome back to visit at any time.


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Review from Ian R (Son of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been at Hill Brow just over 2 months now and we are amazed at how well he has settled in there. The Hill Brow team are fantastic, looking after his every need. They are so friendly and caring and there is obviously great team spirit amongst the team - it's like one big happy family. He has
a lovely room, the gardens are beautifully maintained and the food is freshly prepared every day. Dad loves it there and it gives us great peace of mind knowing he is so well looked after.

Reply from Lauren Stoneman, PA/Administrator at Hill Brow Residential Care Home

Thank you for your review of the team at Hill Brow. We are very pleased your father is happy in the home.


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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Hill Brow Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Hill Brow Residential Care Home is calculated as follows: ( (463 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 486 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hill Brow Residential Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jul 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (9)

Alison

Alison Lee

Job Title: Proprietor

Joined: 1998

I am Alison and the proud Proprietor of Woodlands & Hill Brow Ltd. I am a nurse holding a Degree in Nursing with a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at The Royal Free Hospital, to assumed control of Woodlands & Hill Brow following my mother's retirement in 1998. I am immensely proud of what we have achieved in our homes, providing the highest standards of care which are built on an ethos of family-centred care. I am also a teacher and assessor ensuring I can support our staff through their development and training.


Laura

Laura Cooper

Job Title: General Manager

Joined: 2015

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.


Bev

Bev Anderson

Job Title: Manager

Joined: 2014

I joined the company in 2014 with a level 5 Qualification in Health and Social Care. I am proud to work in a really special place with such lovely people - residents and staff and I are especially proud we achieved a rating of Outstanding by CQC in 2018.


My passion is caring for the elderly. I believe everyone should receive compassion and outstanding care in their later years and that this can be achieved with well-trained and good staff working in partnership with our residents and their families and other Health Care Specialists and Professionals.


Rejoyce

Rejoyce

Job Title: Deputy Home Manager

Joined: 2010

My name is Rejoice, I have worked at Hill Brow for over 10 years. I started as a carer, then became a senior carer and now deputy manager working alongside our lovely manager Bev. I really enjoy my role and working with our outstanding team at Hill Brow and my passion is caring for our lovely residents. I love getting to know their likes and what makes them truly happy, so we can do all we can to offer them the best care possible.


Ben

Ben Smith

Job Title: Resident Liaison Manager

Joined: 2023

My role is incredibly rewarding. I am part of a massive life-changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.


I help support them with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, and loved ones too.


Sharon

Sharon

Job Title: Senior Carer

My name is Sharon. I am Senior Carer at Hill Brow Residential Home. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and having the time to get to know them. I really enjoy being part of a strong team at Hill Brow that doesn’t use Agency staff at any time.


Lynn

Lynn Baker

Job Title: Chef

I'm Lynn, and I work as a Chef at Hill Brow. I absolutely love being part of such a caring company that values and supports its employees. The management team is incredibly supportive and always prioritizes the well-being of the residents and staff.


One of the best parts of my job is preparing meals for the residents at Hill Brow. I make sure to have individual conversations with each resident to learn about their favourite foods and preferred drinks. It's important to me that they are happy, so I strive to provide them with wholesome, delicious, and nutritious meals that they truly enjoy.


Dawn

Dawn Devin

Job Title: Activities Coordinator

Joined: 2012

I love my job as an activities coordinator. The most important part of my day to me is spending quality time with the residents whether in a group activity or chatting on a one to one basis. I particularly enjoy the art and craft activities. When I first started the Wednesday afternoon Art Club I could only persuade a few of the residents to join in, now I have residents and their family join in!


A regular Friday afternoon activity which I introduced soon after I started in this role is Word Association. I always get full attendance for this as the associations can be very unpredictable and humorous.


Story writing is another popular activity. I usually try to tie the theme into a current event or choose a popular childhood memory to develop into a story, however by far the most popular theme is a murder mystery. All of the residents have an opportunity to add a suggestion which is included in the story. The stories are a great way to bring out their sense of humour and it never fails to surprise me how inventive they can be.


I have also introduced food and cooking activities where I have helped the residents pipe onto cakes and biscuits with chocolate or icing and they get to eat their own creations! I use my love of art, cake decorating and watercolour painting to develop new projects and my latest creation is a giant bingo game which can also be used for quiz questions. We always look forward to our weekly outings and also the musicians that come to perform.


It’s a real privilege to be able to spend so much time with our residents. I feel very much appreciated by our residents and enjoy being part of the team at Hill Brow.


Doug

Doug

Job Title: Facilities Manager

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.