Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.
Plenty of on-site parking for visitors
Kettlewell House Care Home has a Review Score of 9.8 (9.811) out of 10, based on 22 reviews in the last 2 years. Over all time Kettlewell House Care Home has 57 reviews.
Review from Heather J (Sister-in-law of Resident) published on 20 March 2019
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4.0 out of 5
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Review from Pamela G (Friend of Resident) published on 1 March 2019
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4.0 out of 5
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Review from Dilys P (Cousin of Resident) published on 1 March 2019
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4.0 out of 5
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Review from Michael M (Husband of Resident) published on 1 March 2019
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4.0 out of 5
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Review from Helen S (Daughter-in-law of Resident) published on 1 March 2019
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5.0 out of 5
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Review from Sandra G (Cousin of Resident) published on 1 March 2019
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4.0 out of 5
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Review from E K (Daughter of Resident) published on 1 March 2019
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4.0 out of 5
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Review from Roger T (Friend of Resident) published on 1 March 2019
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Overall Experience
4.0 out of 5
Kettlewell House: Bright, spacious, very clean.
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Review from B M (Daughter of Resident) published on 1 March 2019
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4.0 out of 5
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Review from G W (Daughter of Resident) published on 28 February 2019
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5.0 out of 5
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Review from Maureen F (Sister of Resident) published on 27 February 2019
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5.0 out of 5
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Review from E R (Resident) published on 20 February 2019
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5.0 out of 5
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Review from Duncan F (Son of Resident) published on 18 February 2019
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5.0 out of 5
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Review from Cara E (Granddaughter of Resident) published on 18 February 2019
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5.0 out of 5
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Review from M S (Husband of Resident) published on 13 September 2018
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4.0 out of 5
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Review from Malcolm G (Husband of Resident) published on 7 September 2018
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5.0 out of 5
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Review from Graham S (Son of Resident) published on 22 August 2018
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4.0 out of 5
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The Review Score of 9.8 (9.811) out of 10 for Kettlewell House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for Kettlewell House Care Home is calculated as follows: ( (216 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 259 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kettlewell House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Feb 2023
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Job Title: Acting Deputy Home Manager
Joined: 2019
Ana joined the Kettlewell House team in June 2019, embarking on a 3-month induction as a newly qualified nurse in the UK after training in Spain. Her initial experience at Kettlewell House left a lasting impression, fostering a sense of belonging and professional fulfilment.
After spending four years gaining experience in other homes, Ana's deep connection to the Kettlewell House team and its unique atmosphere drew her back, solidifying her decision to return to what she describes as her 'family'.
Ana's passion for the care and well-being of older adults has been a driving force since her university days, guiding her career exclusively within care homes. This dedication has made her exceptionally skilled in her field, understanding the nuances and specific needs of elderly care. Ana considers herself an expert in this area, a testament to her commitment and extensive experience.
The environment at Kettlewell House Nursing Home, known for its dedication to compassionate and holistic care, resonates deeply with Ana's personal and professional values. The camaraderie among colleagues and the meaningful relationships built with residents, their families, and friends enrich her work life, making every day rewarding.
Ana's belief in the importance of holistic care aligns perfectly with the ethos of Aurem Care, making her an invaluable member of the Kettlewell House team. Her role not only involves overseeing the day-to-day care activities but also embodying the values of dedication, compassion, and family-like support that define our home.
At Kettlewell House, Ana's contributions go beyond her clinical expertise; she plays a crucial role in maintaining the warm, inclusive, and caring environment that our residents and their families cherish. Her journey from a newly qualified nurse to Acting Deputy Home Manager is a reflection of her growth, dedication, and the positive impact she continues to have on our community.
