Limegrove

St Martin's Close, East Horsley, Leatherhead KT24 6SU
Submit a Review
9.8 68 Reviews
  • Limegrove, Leatherhead
Limegrove in East Horsley is operated by the Anchor Hanover Group. It is a purpose-built home, supporting up to 55 older people to live a comfortable lifestyle, as well as specialising in dementia care. It is located close to the Surrey Hills Area of Outstanding Natural Beauty.

The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays and long term care.

The care team gets to know customers and works with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh, using locally sourced and seasonal ingredients where possible.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Show Limegrove on the Map

Care Provided by Limegrove

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Nicola Drake-Smith (Manager)
  • Admission Criteria
    • Please contact Limegrove to discuss your enquiry
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2002

Funding & Fees Guide for Limegrove

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,395
    • Self-Funded Residential Dementia Care from £1,395
    • RESPITE Self-Funded Residential Care from £1,395
    • RESPITE Self-Funded Residential Dementia Care from £1,395

  • Our colleagues at Limegrove will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Limegrove to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Limegrove.


  • Parking

  • Onsite parking is available, including disabled spaces.


Limegrove Reviews (68)

Total of 68, showing 1-20
9.8

Limegrove has a Review Score of 9.8 (9.780) out of 10, based on 27 reviews in the last 2 years. Over all time Limegrove has 68 reviews.

Overall Experience

  • 55
  • 10
  • 0
  • 0
  • 3

Date Published

68
6
11
27
41

Review from Les W (Son of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Limegrove early this year. Although he had struggled to settle in first of all. The staff have been fanastic to help this process run as smoothly as possible. Everybody seems so friendly and helpfull and are all very professional in what they do. There are plenty of activities each
day, which I believe he is joining in with and also the staff are incouraging that. Limegrove itself, is absolutley spotless for cleanliness and the Chef in the kitchen seems to go that extra mile with his meal plan etc.
As a family, we know our father is being well cared for and that gives us all peace of mind.
If ever there is a problem, we are notified very quickly .
Thank you, to all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Iain M (Son of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled in well over the last 4 months and the standard of care has been excellent. I feel there is a good level of staff, who are attentive, kind and positive. My father has had a couple of medical incidents since he arrived, which are to be expected from someone of his age, and I have
been very reassured by the adherence of all the staff to what appear to me (as a non-expert but very interested party!) to be clear, comprehensive and effective protocols/ procedures. Furthermore, the level of communication from the staff has been very positive and reassuring for me. I am happy to recommend Limegrove without reservation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G N (Son of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For someone with dementia, moving to a care home is a double whammy; it's a feeling of loss of freedom at precisely the time they find it difficult to cope with change. Not all care homes fully appreciate this and the key is making the resident the focus.
When we looked at Limegrove for my mother,
we had a lot of questions. In answering one of them, one of the staff gave a very welcome insight for us. She said, "We don't have people living in our workplace; we are working in their home". Since my mother moved in at the end of September, this statement has been overwhelmingly proven. I am very happy to say that my mother could not be happier with the staff and it is plain to see Limegrove is constantly trying to meet every aspect of my mother's needs they can; health, safety, socialising, entertainment, fulfilment, creativity and so many other aspects.
The home is well maintained, the staff are excellent and my mother is happy and well supported; what else is matters?

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K G (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff who worked so hard to create a lovely family lunch for my mum, myself and my cousins who had travelled to see Mum. Mum really enjoyed it, lunch was very nice and great care was taken to give my Mum a 'dining out' experience. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Daughter of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been with you for a few months. She has had difficulty coming to terms with her new circumstances. All the staff have been brilliant, kind, helpful and supportive not only to mum but to the whole family. Mum is much happier, loves all the staff and is now comfortable with her new
way of life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D G (Sister of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, Limegrove is a comfortable home, and residents are looked after well. I find the rooms to be on the small side compared to other homes but comfortable, just not enough room for them to have a visitor or a few more personal belongings. It would be nice to have a lounge with a little light
background music, instead of the TV on and most people falling asleep, as I find it difficult to talk unless one moves into the dining room. The staff do their best for which I'm very grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Friend of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear friend was a resident for nearly 2.5 years (she was the 2nd of my friends to reside in an Anchor home). The Limegrove staff were always caring and very approachable. Visitors are always made so welcome both by the receptionist and the carers. The end-of-life care was excellent and the resident,
family and friends also cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham B (Son of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my mother recently and spend prolonged visits to the home. The level of care is exceptional and the quality of activities for residents is excellent. I didn't try the food but I understand it is also good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Sister of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that my sister is in Limegrove and very safe. It is so welcoming, the staff are caring and so kind. It's so clean, the rooms and bedding, it's so nice to see. What I have seen of the food being served is just lovely. Myself and the family are very happy thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G C (Daughter-in-law of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Limegrove is truly a home full of care. My mother-in-law has been a resident for over four years and has received wonderful care. All the basic needs of cleanliness, nutrition and professional medical care are of a very high standard, but the staff give so much more than that. They have taken so much
time and effort to ensure that my mother-in-law can get the most out of her life, and constantly review that as her needs change.
A few weeks ago it was her 100th birthday and the staff were all very excited. On the day, they arranged a hair appointment in the morning, then decorated the whole unit with banners and balloons. A beautiful bouquet of flowers from Anchor Homes was in her room. A small party of relatives came to a party in the afternoon where there was a lovely buffet tea and birthday cake. Definitely above and beyond what they are required to do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L P (Daughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arriving at Limegrove with my stepmother who suffered from advanced Alzheimers, I was very impressed with the levels of patience and understanding shown to the resident and the time and tolerance for me as all aspects of Limegrove were explained. Standards of care are high, food is very good and
the atmosphere is great. My father has now moved in although he was initially only at Limegrove for respite but he too has found a home from home. This outcome has taken all the stress away from me - thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I B (Stepson of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very impressed with the care given to my stepmother. The facilities are excellent. The standard of cleanliness is also excellent. All member staff we have met a free friendly and professional. We feel that my stepmother is treated with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L N (Daughter of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first visit to look around to present date, the service, friendliness and helpfulness of the staff has been excellent. My mum has settled in well and every need is attended to very quickly and efficiently. The trips are arranged for the residents, and the feedback is excellent. Christmas and
all the activities arranged have been really enjoyed. Absolutely no hesitation in recommending Linegrove.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian P (Son of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent accommodation and facilities in a lovely rural location. Staff are very conscientious, caring and can't be faulted. My mother is now 102 years old and extremely happy living there. From what I have seen the food is excellent and the home is very clean and tidy and very efficiently managed.
I would recommend it to anyone looking for peace of mind in the placement of their relative!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen E (Daughter of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting Limegrove for the first time I was struck by the sheer friendliness of each and every person I encountered as I was shown around the home. The cleanliness and fresh smell, the organisation and the feeling of home comforts, the gardens, the privacy if wanted. Each corner I turned was a beautiful
surprise. It's home from home for the residents, I feel as much part of Limegrove, as I hope Mum will feel once she has settled in. She has been able to take her budgie with her. Today maintenance put up shelves and picture hooks so her lovely room can be truly hers. She has a tree outside her window where we can hang her winter baskets so she can see them each day. Some of her flowers we can bring and plant in the beautiful gardens. The team are just amazing, having Mum at Limegrove has given me the confidence that she will never be alone again and she is truly being cared for. They really have everything covered it's a pleasure to visit, I've been made so welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R G (Son of Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall in his home in the last couple of weeks, my independent 100-year-old father has become quite frail. After a short stay at the hospital, I was able to bring my dad back to his house. I don't live locally and it was a stroke of luck when a kind and thoughtful person at the village pharmacy
suggested I visit Limegrove Nursing Home. I can honestly say that I have been immensely impressed. The staff are patient and caring. The home is a happy and contented atmosphere. I have full confidence in the management and the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorothy C (Friend of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My visitor friends and I feel so happy that all the staff are so caring and helpful. If we ask for their help in any way, they will do their best for us and patients. It always seems so happy and relaxed and any requests we have is never too much trouble. There is always a warm, welcoming feel to this
care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been living at Limegrove with dementia for nearly six years when her health declined in July of this year. The end-of-life care which Mum received over the next month was excellent. Every member of the team was so kind and caring and tried to make Mum's last days as stress-free as possible.
Their care for me and my family was also exemplary. I can thoroughly recommend them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G V (Son of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed for three weeks respite care, allowing my wife and me to go on holiday. My mother normally lives at home but needs someone close by to make regular visits and to be on hand at short notice when help is required. Limegrove provided a safe and welcoming environment for my mother to stay,
the staff are friendly and very caring, the facilities are excellent and there is a varied daily menu from which to choose meals. Regular activities are arranged and all the residents we met were very happy. My mother has since told me that she would be very happy to stay at Limegrove again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire W (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very pleased with this care home for my mother, who has dementia. The staff are professional, friendly and caring and although busy always make time if you have a query etc. After six weeks in residence, Mum seems to be settling slowly but surely. There is a feeling of control care and
cleanliness about the place with a very good food menu, which is great to see. Thank you for looking after Mum!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Limegrove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Limegrove is calculated as follows: ( (255 Excellents x 5) + (65 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 323 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Limegrove is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Apr 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Limegrove directly for further information.


Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Limegrove

What types of Care is Limegrove registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Limegrove provide?

Own GP if required is an additional type of care provided.

How many Rooms does Limegrove have?

There are 55 Single Rooms.

What are the Facilities & Services at Limegrove?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Limegrove to the centre of Leatherhead?

5.0 mile(s) as the crow flies, distance by road may be significantly further.