Oakleigh

Evelyn Gardens, Godstone RH9 8BD
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9.7 61 Reviews
  • Oakleigh, Godstone
Anchor’s Oakleigh is located at the heart of Godstone, close to green spaces. The home provides friendly and comfortable residential and dementia care for up to 51 residents in single en suite rooms and continues to welcome new residents.

The dedicated care team takes the time to get to know the individual and work with them, and their loved ones, to create detailed care plans to ensure their care needs are continually met.

Oakleigh provides on-going training to ensure their approach is best for residents living with dementia. They work hard to get to know customers, build relationships and ensure all aspects of the services provided are focused on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Oakleigh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Tabitha Harrison-Lyons (Manager)
  • Admission Criteria
    • Please contact Oakleigh directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oakleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,505
    • Self-Funded Residential Dementia Care from £1,505
    • RESPITE Self-Funded Residential Care from £1,505
    • RESPITE Self-Funded Residential Dementia Care from £1,505

  • Our colleagues at Oakleigh will be happy to answer any questions you have regarding our fees and what is included in these.
  • (these prices are only a guideline, please contact Oakleigh to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Oakleigh.


  • Parking

  • Onsite parking is available, including disabled spaces.


Oakleigh Reviews (61)

Total of 61, showing 21-40
9.7

Oakleigh has a Review Score of 9.7 (9.701) out of 10, based on 14 reviews in the last 2 years. Over all time Oakleigh has 61 reviews.

Overall Experience

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  • 14
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Date Published

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Review from John S (Son of Resident) published on 24 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Despite the very challenging last few months with the pandemic, lockdowns and the loss of residents due to Covid, the management and staff teams at Oakleigh continue to provide my Mum and other residents quality care.

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Review from T N (Relative of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin recently moved into Oakleigh after suffering from a bad fall at home.
I must say, everyone is so helpful and friendly, and she is doing very well at the moment.
I have since visited her in the garden, which they are currently doing up. It looks very lovely and has a homely feel to it.
She
has made lots of new friends, which is lovely to hear as she is quite a nervous character.
I wouldn’t hesitate to recommend, and I have nothing but positive things to say about this home and the staff.

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Review from Lillian B (Sister of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I have lived together for many years, and I've always supported her, but the time came for her to need 24/7 care. I knew the home as we know the managers family having lived in the village for 40 years. I am so happy that my sister has been able to stay here and feels at home still. I
cannot recommend the home enough for their amazing support and care over the last few months, and the professionalism which they have shown with circumstances around COVID-19; myself and my sister feel very safe and protected. My sister has especially enjoyed making new friendships there, and I feel she has seen this as a positive move in life now.

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Review from Victoria W (Daughter of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother and I were very hesitant to move our mother into care full time. Oakleigh made the whole process a calm and smooth transition for my mother, who was diagnosed with dementia a few years back. The staff are very helpful, friendly and always have time for any questions I have. I love receiving
regular updates on the activities my mother has been doing, and I can see that she is involved and active at Oakleigh. My mother has made lots of friends, and it's great to see her interacting with others, which is something she could not do at home. I feel reassured that she is safe and well cared for. I would not hesitate to recommend Oakleigh to others.

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Review from A S (Niece of Resident) published on 5 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved in for respite two weeks ago for a one month stay due to her house having a gas fault. I must say the staff are incredibly helpful and polite and seem genuinely happy to be there. The facilities are great I have spoken to my aunt on the phone and via the iPad. She looks like she has had
a lovely Christmas as I have been updated with pictures, which has put my mind at ease. I wouldn’t hesitate to recommend and I’m sure my aunt will be back at Oakleigh in the future. 5-star!

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Review from Boris L (Grandson of Resident) published on 18 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to say a big thank you for moving in my grandad so smoothly, the staff are so friendly at this care home. Big shout out to the lady on reception for taking the time to explain to me how things work, I am very grateful to her and it’s put my mind at ease with everything that is going on with
COVID-19, that there are the right measures in place. Activities are also really good even got a FaceTime call from my grandad the other day! Wouldn’t hesitate to recommend this home.

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Review from Karen C (Daughter-in-law of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law moved into the Oakleigh 6 months ago during a very difficult time during the first lockdown.


All the staff are amazing and work so hard. They care so much for him and the other residents, and we are really impressed by the level of care he receives, and also by the varied activities

they have every day. The home is spotless, and he received excellent meals.


We are so very grateful to all of the staff, especially with the added challenges 2020 has brought. It is such a comfort to know he is safe and has settled in so well. Thank you all.


We would have no hesitation in recommending Oakleigh to others.


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Review from N M (Husband of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in this care home since January 2020 and I have most impressed by the standard of care and dedication of the care staff. The facilities are excellent and it is well run.

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Review from Jean W (Daughter-in-law of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Oakleigh for six months now, she was moved from a previous care home and we were worried how she would settle.
The staff are so friendly and caring, they made her feel so welcome, she is so happy and well looked after, we are delighted.
During Coronavirus, the staff have
been regularly keeping in touch with us and arranged Facetime chats with Mum (who is 93) who thinks it is wonderful.
A very big thank you to everyone.

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Review from N G (Son of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came in for respite. He's been here for 3 months. The staff are totally caring and considerate and very accommodating. We looked at loads of homes before choosing Oakleigh. It was better than all the others, in every aspect.
He will now be staying permanently.

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Review from Elizabeth F (Daughter of Resident) published on 30 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lives at Oakleigh care home, she has a great group of care staff that look after her and an excellent carer that’s her nominated Keyworker! This system in place has been great for my mother and for the family, there’s such a strong network of staff that understand each of their roles to ensure
you get the best care and the right answers!
A big worry when my mother got dementia was what if she needs full time care and goes in a home, but once we picked Oakleigh, all the worries went away! I couldn’t be happier and my mother seems happy, she has new friends and enjoys being social and busy each day!

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Review from Corsica T (Daughter of Resident) published on 24 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Oakleigh in February 2019 he was so depressed before the move in. The staff and management were so kind, friendly and supportive. They spent so much time getting to know him, his likes and dislikes and lifted his spirits. My dad is so much happier, he is allowing staff to support
with care and not neglecting himself. I couldn’t be happier with the service! Thank you Oakleigh staff.

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Review from Bertie W (Niece of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I picked this home for my aunt, everything ran so smoothly, from the fabulous show around I received, warm welcome front of house to the assessment and smooth transaction of my aunt moving in. I must say it’s so refreshing to see such a lovely young group of staff, everyone is so happy
and friendly my aunt will be forever happy in her home here. Thank you, Oakleigh you have made a hard decision for me feel like the best decision I have made.

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Review from E C (Friend of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that Oakleigh is a wonderful home. Very friendly staff, as soon as you walk in the door, you are greeted by a great lady on reception. She's always very helpful. I would highly recommend Oakleigh.

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Review from W V (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been at Oakleigh for a year. She is so well cared for in every way and we are so pleased and relieved with the care and service provided. It is a happy and relaxed environment and all the staff we have encountered have been caring and professional. It is as if a cloud has been lifted from
our family, knowing she is safe and well cared for.

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Review from A C (Son of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Oakleigh for 6 1/2 years and in all that time she has had excellent facilities and staff looking after her. My wife and I have visited without prior notice many times and have always found her well dressed, her room and wardrobe neat and tidy and clean and if at mealtimes,
the dining room pleasantly arranged and food well produced. The staff have always been very welcoming to us and treat my mother as if she were their own. I can only say thank you to them all and its so reassuring because we live so far away.

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Review from J L (Son of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Oakleigh are very kind, courteous and extremely professional. How they do what they do and remain so cheerful is a mystery to me. I am not easily pleased by people in life, but Oakleigh staff have been brilliant. I feel much better knowing my parents are getting 24-hour care. They are
much safer and healthier than they were when they were living in their own home. Thank you, Oakleigh.

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Review from Gwendoline L (Respite Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went into Oakleigh. I'm respite - self funded. I had a shock, never been into Oakleigh before. I had 3 lovely weeks with them all. Lovely staff, food etc. Was treated with such respect and felt as if I had found some friends. I am 90 years old. I want to go back as a resident but unfortunately, at
the moment, unable to afford it, which is a shame.
I came out feeling a lot better health-wise and also trying to understand other problems.

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Review from Chris S (Son of Resident) published on 31 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff try hard to meet needs of residents, maintain a cheerful outlook and are welcoming to visitors.
Recruitment in this field is not easy and the home struggle to keep a full staff compliment. The service can sometimes feel stretched.
Standard of cleaning is good and food is reasonable.
My
mum is happy there and staff genuinely seem to value her.

Reply from Tabitha Harrison-Lyons, Manager at Oakleigh

Thank you for taking the time to review Oakleigh and we are pleased that your mum is happy living with us. We use a dependency tool to calculate staffing requirements and ensure that we have the required staff to meet our resident's requirements at all times. Following a recent relative’s meeting, we are currently reviewing our activities programme to ensure that this suits our resident’s preferences and interests.


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Review from P M (Son of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is now in his early nineties and, until a recent hospital stay, was totally independent. Sadly, he could not return home, but his move into Oakleigh was made very easy for him due to the friendly staff and the bright and homely accommodation. He has settled in very well and enjoys the food. This
all adds up to great peace of mind for his family. The home always seems to be well run and safety conscious.

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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.701 for Oakleigh is calculated as follows: ( (132 Excellents x 5) + (19 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 164 Ratings = 4.701

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakleigh is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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