Pinehurst

Zig-zag Road, Mickleham, Dorking RH5 6BY
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2 Reviews
  • Pinehurst, Dorking
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Care Provided by Pinehurst

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 19 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Therese Schneider
  • Person in charge
  • Therese Schneider (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Pinehurst Reviews (2)

Over all time Pinehurst has 2 reviews.

Overall Experience

  • 2
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Date Published

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2

Review from Helen M (Friend of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home goes above and beyond in my experience. I think that, because it’s run by a mother and daughter team, it really feels as if you’re entering a family environment, and the staff rarely leave, which means there’s continuity of care.


My friend is so well looked after and she can't believe

how clean it is, how good the food is and what fun she has with her dedicated carers. The owners and staff have treated her like royalty and she is eating and drinking much better, has put on some weight and is clean and well-groomed.


From my perspective, having visited many care homes over the years, Pinehurst is perfect for her. She is treated with immense dignity, respect and kindness at all times and the place truly feels like a real home. This is indeed rare. The owners are so genuinely caring about their residents and bend over backwards to accommodate their wishes.


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Review from Shelley G (Daughter of Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to Pinehurst 2 years ago and can honestly say she has felt happy and safe, from day one. All residents are treated like royalty and mum adores her main carer and looks upon her as another daughter. Staff are kind and compassionate which is very important for residents' confidence and trust.
Interaction between residents is encouraged with daily activities including Poetry, Quizzes, Films and exercise. It is clear to see mum feels “special” when every staff member takes time to communicate in a 1 to 1 manner seek their individual interests. The owner organises the most delightful birthday celebrations and parties for every occasion. With an artistic eye for detail, tasteful decorations and floral displays accompany the magnificent culinary treats and special dietary requirements. Nothing is missed when it comes to the residents’ welfare and most importantly I know mum is in safe hands.

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Care / Support

Cleanliness

Treated with Dignity

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Pinehurst

What types of Care is Pinehurst registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pinehurst provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Pinehurst have?

There are 19 Single Rooms.

What are the Facilities & Services at Pinehurst?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Pinehurst to the centre of Dorking?

1.9 mile(s) as the crow flies, distance by road may be significantly further.