Turn left at entrance
Parking is on left of main entrance
Redcot Residential Care Home has a Review Score of 9.8 (9.847) out of 10, based on 25 reviews in the last 2 years. Over all time Redcot Residential Care Home has 56 reviews.
Review from Maryanne B (Daughter of Resident) published on 19 March 2025
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Reply from Staci Abernethy, Home Manager at Redcot Residential Care Home
Thank you for your review, I will pass your comments on to the staff. I'm so pleased dad enjoyed his stay with us and we hope to see him soon.
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Review from Chris W (Son of Resident) published on 3 January 2025
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Reply from Staci Abernethy, Interim Manager at Redcot Residential Care Home
Thank you very much for taking the time to write a review, I will pass your comments onto the staff. I'm glad you are happy with the care and support at Redcot.
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Review from T M (Son of Resident) published on 27 December 2024
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Reply from Staci Abernethy, Interim Manager at Redcot Residential Care Home
Thank you for taking the time to write us a review, I will pass comments on to the staff. We aim to make Redcot a home from home.
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Review from A B (Daughter of Resident) published on 27 December 2024
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Reply from Staci Abernethy, Interim Manager at Redcot Residential Care Home
Thank you for taking the time to write a review, I will pass your comments on to the staff. I am so pleased to hear that your mum feels this way.
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Review from Caroline O (Daughter of Resident) published on 15 November 2024
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you so much for taking the time to write a review, I will pass on your comments to the staff.
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Review from Simon B (Son of Resident) published on 26 September 2024
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you so much for taking the time to write such a positive review, I will pass your comments on to the staff. Welcome to the Redcot family.
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Review from R L (Husband of Resident) published on 30 August 2024
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you so much for taking the time to submit a positive review, I will make sure I pass your comments on to the staff.
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Review from J W (Son of Resident) published on 13 June 2024
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you so much for your kind review, I will ensure your comments are passed onto the staff.
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Review from J K (Daughter of Resident) published on 16 May 2024
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you so much for your lovely positive review, I will pass on your comments to the staff, who really appreciate good feedback.
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Review from S T (Daughter of Resident) published on 30 January 2024
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you for taking the time to write such a lovely positive review, we are so pleased that mum has settled into Redcot life so well.
All the staff treat every resident as a member of their family.
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Review from R S (Son-in-law of Resident) published on 26 January 2024
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you for taking the time to write a lovely review, I will ensure the staff receive the feedback.
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Review from Barry M (Son of Resident) published on 14 December 2023
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you so much; your mum was amazing and embraced life at Redcot. She was insightful, and I always had great conversations with her. I will pass your comments on to the staff. Thanks again.
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Review from Phil B (Friend of Resident) published on 7 December 2023
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The Management and team always find the time to discuss any queries one has and will look into it speedily
Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you for writing a positive review, at Redcot we strive to make both residents and friends feel welcome.
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Review from Andrew C (Son of Resident) published on 6 December 2023
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you for taking the time to write such an amazing honest review. I will pass your comments on to the staff.
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Review from N G (Son of Resident) published on 15 November 2023
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you for taking the time to write a review, I will pass your comments on to the staff.
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Review from Mary D (Friend of Resident) published on 10 November 2023
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you for taking the time to submit a review, i will pass on your comments to the staff
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Review from F B (Grandson of Resident) published on 6 November 2023
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Your grandmother is amazing and such a funny loving lady, thank you for taking the time to write a fabulous review, I will pass your comments onto the staff.
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Review from S B (Daughter of Resident) published on 2 November 2023
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you so much, your mum is a huge delight, she wants to participate in everything and I have had the pleasure of dancing the afternoon away with her. I will pass on your comments to the staff.
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Review from Ruth L (Daughter of Resident) published on 23 October 2023
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you for your kind review, we strive to make Redcot a home-from-home experience for all residents. I will pass on your review to the staff.
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Review from Corrinne S (Daughter of Resident) published on 19 October 2023
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Reply from Jan Daly, Care Home Manager at Redcot Residential Care Home
Thank you for taking the time to write such a positive review, I will pass your comments onto the staff.
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The Review Score of 9.8 (9.847) out of 10 for Redcot Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.847 for Redcot Residential Care Home is calculated as follows: ( (251 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 294 Ratings = 4.847
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Redcot Residential Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Oct 2019
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Job Title: Interim Manager
Hi, I’m Staci, the Deputy Manager here at Redcot.
I’ve always wanted to support older people to live fulfilled lives and ensure they are cared for
and happy.
I’ve worked in the Care Sector for eight and a half years. Before coming to Friends of the Elderly, I was a Support Worker for adults with learning disabilities, which was a really rewarding job; but when the opportunity arose to come to Redcot, I knew it was the right place for me.
As the Deputy Manager, I have lots of different tasks I need to achieve every day, but of course, these tasks change daily – I have to say, it’s never boring here. I support our Care Home Manager, Jan with the day-to-day running of the care home, but also have specific tasks.
I assess all our new residents and am always on hand to provide support or have a chat if any resident or a family member has any questions or queries. Amongst other things, I work with our care team on our residents’ care plans, undertake risk assessments and work hard to ensure all our residents’ care needs are met.
It’s extremely important, not only to me but to the whole of the Redcot team, that our residents are happy, well cared for and safe, and I work to the best of my ability to achieve this.
Another great thing about my role is that it gives me the flexibility to not only work in the care home’s office, but also the opportunity to take time to chat with our residents, get involved in their daily activities and learn more about each individual’s life stories.
I do what I do because I genuinely care. I care about all our residents, their families and Redcot. I love what I do because I feel I’m making a difference and, if I can make just one resident smile a day, I know I’ve not only made their day a bit brighter, but I know I’m doing my job well.