Walton Park Care Home

40 Severn Drive, Walton-on-Thames KT12 3BH
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9.8 33 Reviews
  • Walton Park Care Home, Walton-on-Thames
Walton Park Care Home is a new luxury Care Home in Walton-on-Thames with 65 beds that offers warm, kind and compassionate care, including nursing care for residential dementia and elderly individuals.

Residents are supported by a team of passionate and well-trained staff who are devoted to delivering high-quality care and offer a variety of carefully planned activities or excursions and nutritious home-cooked meals.

Walton Park is a purpose-built home with landscaped garden and has availability for permanent residency or short respite stays. If you are considering a care home for your loved one and would like more information, please do get in touch. The team would be more than happy to show you around the beautiful home, and offer any advice you may need.

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Care Provided by Walton Park Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jeom Justin (Manager)
  • Admission Criteria
    • Caring for adults over 65 yrs, Caring for adults under 65 yrs
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Walton Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,900
    • Self-Funded Residential Dementia Care from £1,900
    • RESPITE Self-Funded Residential Care from £1,950
    • RESPITE Self-Funded Residential Dementia Care from £1,950

  • Prices are inclusive of 24-hour, personalised care by fully trained staff, all catering, including specialist dietary requirements, full laundry service, weekly programme of social activities and visiting entertainers.


    Our on site Hair Salon can cater for all, at an additional charge.
  • (these prices are only a guideline, please contact Walton Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Walton Park Care Home welcomes visitors at any time. On-site Bistro can provide visitors with Tea and Coffee as well as beautiful views over the landscaped gardens.


  • Parking

  • Walton Park Care Home offers an abundance of free parking for visitors, with wheelchair/disabled access.


Walton Park Care Home Reviews (33)

Total of 33, showing 1-20
9.8

Walton Park Care Home has a Review Score of 9.8 (9.789) out of 10, based on 16 reviews in the last 2 years. Over all time Walton Park Care Home has 33 reviews.

Overall Experience

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Date Published

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Review from V S (Daughter of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has late-stage Alzheimer's & is in the nursing wing at Walton Park Care Home. The expertise she receives is second to none! She has really become very happy and relaxed. The facility is BEAUTIFUL, the equipment, beds, bathrooms are all new and top of the line. Management & admin are excellent,
easy to contact and deeply compassionate and then lastly, and most importantly, the team of nurses & carers are wonderful, kind and professional. I am so thankful Mum is at Walton Park - thank you!

Reply from Dominique ODonnell, Marketing and Reception Manager at Walton Park Care Home

Thank you so much for your kind words and heartfelt review. We are truly honoured to care for your mum, and it means the world to us to hear that she is happy and comfortable at Walton Park. Our team is dedicated to providing the highest standard of care in a compassionate and supportive environment, and your appreciation reinforces our commitment. We will be sure to share your lovely feedback with our staff. If you ever need anything, please don't hesitate to reach out. Thank you again for your trust in us!


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Review from Vicky M (Daughter of Resident) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are wonderful and I felt that they really did care about my dad's welfare and well-being.
The home it's self was warm, welcoming and always clean and tidy.
The activity programme was great and I felt my dad benefited from it greatly, the daily sparkle was enjoyed by all of my family.
The
meals looked really nice and always catered for my dads needs, his particular highlights were the desserts and tea and biscuit time in the morning and afternoon. I witnessed a couple of residents birthdays and staff always decorated with ballons and celebrated with birthday cake and music for all of the residents to enjoy.
My dads room was warm and cosy and was cleaned with fresh sheets daily. This was me and my dad's first experience of a nursing home, and Walton park made the experience less scary and way more welcoming. Thank you.

Reply from Dominique ODonnell, Marketing and Reception Manager at Walton Park Care Home

Thank you so much for your heartfelt review. We're truly grateful for your kind words and delighted to hear that you and your dad had such a positive experience at Walton Park. Our care team takes great pride in ensuring every resident feels valued, comfortable, and well looked after, so it means a lot to know that their efforts made a difference for your dad.It's wonderful to hear that he enjoyed the activity programme, especially the Daily Sparkle, as well as the meals and special moments like tea and biscuit time. We always strive to create a warm and welcoming environment, and we're so pleased that you felt at home with us.Thank you for trusting us with your dad's care-it was a privilege to support both of you on this journey. Please don't hesitate to visit or stay in touch.


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Review from M E (Son of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were delighted by the care Mum had during her two weeks of respite care at Walton Park. The carers and nurses were attentive and thoughtful, and the food was excellent (particularly important for Mum!).
People were always available to discuss Mum's care and the residents have lots of opportunities
for activities. Walton Park surpassed our expectations! Thank you!

Reply from Dominique ODonnell, Marketing and Reception Manager at Walton Park Care Home

Thank you so much for your wonderful review! We're delighted to hear that your mum had such a positive experience during her respite stay at Walton Park. Our team takes great pride in providing attentive and thoughtful care, and it's lovely to know that both the care and the food met your mum's needs and expectations. We also appreciate your kind words about our activities and the support available for families. It was our pleasure to care for your mum, take care!


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Review from M M (Friend of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say ,
From the time we entered the care home .all the staff are lovely ,The kindness, greeting, and care to my friend is amazing !!
Not only to her but to myself and her son and daughter .Not only that you can see and feel the care they give residents !!
So so glad she is in this care
home simply the best .so love the hot chocolate!!

Reply from Dominique ODonnell, Marketing and Reception Manager at Walton Park Care Home

Thank you so much for your wonderful review! We're truly touched by your kind words and so happy to hear that you and your friend's family feel the warmth and care we strive to provide. It means so much to us to know that our team is making a positive difference. We're delighted that your friend is happy here, and we love that you're enjoying the hot chocolate too! If there's anything more we can do to make your experience even better, please don't hesitate to reach out. Thanks again for your support and trust!


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Review from Sara A (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father enjoyed his two week respite care, and although there was a little bit of resistance from him at times the carers and staff were all so patient wiith him. We will definitely use it again the next time we need respite or even daycare. Beautiful facilities and lovely staff. What more could
you ask for? thank you.

Reply from Dominique ODonnell, Marketing and Reception Manager at Walton Park Care Home

Thank you for such kind words, we appreciate the feedback. Your father was a delight to have over. Please feel free to pop in for a coffee and a chat at anytime. Keep well!


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Review from Sue A (Wife of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care home.
Looked after my husband very well.
Staff were very friendly and kind. Always smiling and very welcoming.
Clean and tidy always.

Reply from Dominique ODonnell, Marketing and Reception Manager at Walton Park Care Home

Thank you so much for your lovely review! We're delighted to hear that your husband had a wonderful stay. He is always welcome in our home, and we look forward to hosting him again in the future!


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Review from J A (Wife of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care has been excellent. The treatment very good. I was a little surprised that there were few nurses on the dementia floor.

Reply from Dominique, Marketing Manager at Walton Park Care Home

Thank you for taking the time to share your feedback. We truly appreciate it! We'd like to reassure you that there is always a clinical lead or nurse on duty and on call, who moves between the suites to oversee care. Additionally, each suite has its own dedicated senior caregiver available 24 hours a day to supervise the care staff and ensure residents receive the highest quality of care. If you have any further questions or concerns, please don't hesitate to reach out- we're always happy to help!


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Review from R D (Husband of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife transferred to the home in January 2024. I have found the care that has been provided is excellent. The staff are very friendly and caring and the home is modern, extremely clean, and comfortable.

Reply from D O, Marketing and Reception Manager at Walton Park Care Home

How very kind! Thank you for your lovely words. We enjoy having your wife in our care.


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Review from C B (Son of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my father is receiving at Walton Park. He has been there for more than 2 years and he seems happy. He has a large room with ensuite facilities. The staff are kind, friendly and helpful.

Reply from Sara Whelan, Marketing and Admissions Manager at Walton Park Care Home

Thank you for your kind words, we are happy that you and your father had a pleasant experience.


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Review from Sunje C (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Walton Park enough. My mum was looked after wonderfully well during the eight months she was there. All the staff are kind, caring and respectful and made her feel comfortable and safe. The home is friendly, calm and peaceful and the staff always have time for everybody. Nothing is too
much trouble. The rooms are large and well-equipped with super ensuite bathrooms. The food is excellent. Everywhere is bright and spacious, but cosy and the gardens are delightful. I was so glad to have found Walton Park. It was an enormous relief to know my mum was safe and in good hands right until the end. I shall miss going there and I shall miss the lovely supportive carers.

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Review from S P (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Walton Park for respite. Seeing how all the staff looked after Mum we decided for her to become a resident.
I knew she would be looked after 24/7 and she would be safe.
Mum had a lovely room looking out towards the gardens. She always used to say she liked it there.
Sadly Mum passed
away March 2024 after becoming frail and not well.
I cannot thank the staff for all the help they gave Mum especially towards the end.
Everyone was supported.

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Review from J T (Daughter-in-law of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent. Always recognise us and say hello when we visit and always ask if we would like a drink. They really understand Dad’s needs and take really good care of him. Dad has been moved to a refurbished room with beautiful views of the garden and an ensuite bathroom.
A welcome addition
for us is the communal area now has a little “bistro cafe” with complimentary cakes and all sorts of lovely drinks, including hot chocolate and syrups for coffee. We just help ourselves. Has been there a while but only recently been stocked up. Would be lovely if it remains stocked up.

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Review from S C (Daughter of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, very friendly staff. Very polite and helpful. Nice atmosphere.

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Review from C O (Daughter of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at the home for over four years now, he is very settled and has made many friends. The home has a lovely feel and all the staff are very caring. As a family, we are made to feel very welcome.
The recent upgrade to the home is amazing, Dad's new bedroom is very bright and spacious. The
food menu is varied and tasty and residents are offered choices around their meals.
I would recommend Walton Park to everyone.

Reply from Loren Johns, Manager at Walton Park Care Home

Thank you for your wonderful feedback and we're pleased Dad is enjoying his new room!


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Review from S S (Niece of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We receive a lovely warm welcome on arrival and the care our aunt receives from staff goes above and beyond. The communication from staff is excellent. The new rooms are amazing. There is such a warm feeling within the home.

Reply from Loren Johns, Manager at Walton Park Care Home

Thank you for your lovely comments and we're so pleased your Aunt is happy at Walton Park!


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Review from Daren H (Daughter of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been a resident for getting on for two years now, and he has adapted to daily life here very well. The staff are wonderful, and nothing is too much trouble for them... if I've had a query or a request, it's always dealt with quickly and happily. They try very hard to keep activities going, and
staff often pop into my dad's room for a chat and help him with his puzzles or a game of Scrabble. Dad has a beautiful, bright new bedroom with an amazing ensuite bathroom. We have put up plenty of photos and pictures, with the help of the maintenance man, so his room is very homely. Sometimes the food is not what Dad fancies, but the staff will always offer an alternative or two, and he particularly likes the puddings! Overall, we are very happy with the home and thank all the staff for taking such good care of Dad.

Reply from Loren Johns, Manager at Walton Park Care Home

Thank you so much for your lovely words, Daren; it is a pleasure having your Dad with us!


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Review from C B (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for caring for my dad so well. I haven't seen him so energized in a very long time. Thank you for feeding him so well. I think this has made all the difference.

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Review from William M (Son of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting the home at any time, always made welcome. Often greeted with a cup of tea and cake.
A pleasure to visit.

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Review from S T (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers at the home were exceptionally kind, thoughtful, efficient and friendly. They made my mother's stay with them very comfortable and gave her a feeling of security. My mother arrived at the home very frail and somewhat depressed. The staff ensured my mother ate and she therefore built up
her strength and her humour, resulting in her going home after six weeks. I cannot thank everyone enough. The home is warm, clean and friendly and has a great sense of humour.

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Review from N H (Son of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the care and attention that my mum received. The staff were all fantastic and I would have no hesitation in recommending the home to friends and family.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Walton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Walton Park Care Home is calculated as follows: ( (151 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 190 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Walton Park Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 10 Apr 2025

Get in touch to find out about our beautiful spacious rooms


Awards / Recognitions (0)

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Meet the Team (3)

Jeom

Jeom Justin

Job Title: General Manager

Joined: 2024

General Manager for Walton Park Care Home.


Jane

Jane Major

Job Title: Deputy Manager

Joined: 2022

Deputy Manager for Walton Park Care Home.


Toni

Toni Rowland

Job Title: Administrative Manager

Joined: 2024

Administrative Manager for Walton Park Care Home.


Frequently Asked Questions about Walton Park Care Home

What types of Care is Walton Park Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Walton Park Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Walton Park Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Walton Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Walton Park Care Home to the centre of Walton-on-Thames?

1.1 mile(s) as the crow flies, distance by road may be significantly further.