Walton Park Care Home

40 Severn Drive, Walton-on-Thames KT12 3BH
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9.8 33 Reviews
  • Walton Park Care Home, Walton-on-Thames
Walton Park Care Home is a new luxury Care Home in Walton-on-Thames with 65 beds that offers warm, kind and compassionate care, including nursing care for residential dementia and elderly individuals.

Residents are supported by a team of passionate and well-trained staff who are devoted to delivering high-quality care and offer a variety of carefully planned activities or excursions and nutritious home-cooked meals.

Walton Park is a purpose-built home with landscaped garden and has availability for permanent residency or short respite stays. If you are considering a care home for your loved one and would like more information, please do get in touch. The team would be more than happy to show you around the beautiful home, and offer any advice you may need.

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Care Provided by Walton Park Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jeom Justin (Manager)
  • Admission Criteria
    • Caring for adults over 65 yrs, Caring for adults under 65 yrs
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Walton Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,900
    • Self-Funded Residential Dementia Care from £1,900
    • RESPITE Self-Funded Residential Care from £1,950
    • RESPITE Self-Funded Residential Dementia Care from £1,950

  • Prices are inclusive of 24-hour, personalised care by fully trained staff, all catering, including specialist dietary requirements, full laundry service, weekly programme of social activities and visiting entertainers.


    Our on site Hair Salon can cater for all, at an additional charge.
  • (these prices are only a guideline, please contact Walton Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Walton Park Care Home welcomes visitors at any time. On-site Bistro can provide visitors with Tea and Coffee as well as beautiful views over the landscaped gardens.


  • Parking

  • Walton Park Care Home offers an abundance of free parking for visitors, with wheelchair/disabled access.


Walton Park Care Home Reviews (33)

Total of 33, showing 21-33
9.8

Walton Park Care Home has a Review Score of 9.8 (9.789) out of 10, based on 16 reviews in the last 2 years. Over all time Walton Park Care Home has 33 reviews.

Overall Experience

  • 23
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Date Published

33
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Review from Lesley B (Daughter of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home feels very homely. It has several different lounges and rooms giving variety for the residents. The staff are caring and friendly and activities to stimulate the residents are increasing and are very popular.
The food menu is varied and tasty and residents have choices and a comfortable environment
in which to eat their meals.
Family members are encouraged to stay and eat with their loved one if they want to. I am very happy with the service my mother receives.

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Review from Vic B (Daughter of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff for both my dad and us as a family, excellent food and facility. Bedrooms enough space with en-suite.

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Review from Karen B (Daughter of Resident) published on 14 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a lovely family feel to it. The staff are all very helpful and nothing is ever too much for them if you need anything. My family are always made to feel very welcome.
My dad has settled very well and has made friends and enjoys the activities that are provided for the residents, he especially
likes the singing and watching films and is very keen to tell me what he's been up as soon as I arrive. I am pleased we chose this home for my dad to live, I feel very confident he is being very well cared for and is happy there.

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Review from Fiona S (Daughter of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For 4 years, the staff at the home have shown great sympathy, care and attention to my mother. She has advanced dementia, can't speak, walk or feed herself and they always show compassion towards her needs. Since the new group has taken over, some things have changed but the level of care has remained
high and the catering, including freshly baked cakes, is always of a high standard.

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Review from Brian R (Son of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A good feel about the place when you walk in. I like the design of the building with access to residents who want some peace and quiet. Staff are friendly, food is excellent and there is no smell about the place. It is a very hospitable facility.

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Review from Philip R (Son of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum now is cared for with dignity and compassion.

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Review from P S (Son of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother first used the home when recovering from surgery some 8 years ago, then on respite for me as her carer on several occasions. The staff were always helpful and friendly and made her welcome. She never objected to going there when it became necessary for her to go into a care home as a resident.
I had no problem in choosing this home as I knew she would be happy there. I go for meals there with her and they are always good.

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Review from Keith T (Son of Resident) published on 10 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is very well looked after at the home - I no longer worry about his welfare as he is always well fed and cared for. The management and staff are excellent. I recently attended a Father's Day BBQ - it was very popular with both residents and relatives and I look forward to attending similar
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Review from Mike D (Son of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Amazed at all staff employed in the home are lovely. My mother had vastly improved in the short while she's been with you and feels safe and looked after. My sisters and I all feel that we have made the right choice. Would recommend to everybody. Please keep it up.

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Review from Jeanette M (Daughter of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting a number of care homes, we were delighted to find this home. The staff are so friendly and caring and they cannot do enough to help you. Nothing is too much trouble. This also applies to the admin lady who is delightful and extremely efficient.
Residents are all happy and well cared
for.

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Review from A B (Wife of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the commitment of the carers, always quietly attending to the needs of the residents in a respectful way. I like the layout of the home, with many different seating areas which I feel helps the resident to maintain some feeling of independence. I also like the idea of featured
lunches and I am amazed how much the residents eat on these days and again the interactions with the staff is excellent. I would like to see the common areas decorated as this is where first impressions are made. At the moment "out of date".

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Review from Sally D (Daughter of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities and care excellent. Staff are kindly, helpful and caring. Perfect choice for my mother. Very, very impressed.

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Review from Carole G (Wife of Resident) published on 18 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a clean and friendly home. The staff are very kind and cater for all those that are in respite or residence. I am happy for my husband to stay with them as I know he will be well looked after and also safe which gives me peace of mind when I need a break.

Reply from Loren Johns, Support Manager at Walton Park Care Home

Thank you Carole, very kind of you to say! We are so pleased to accommodate you and your husband for periods of respite.


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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Walton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Walton Park Care Home is calculated as follows: ( (151 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 190 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Walton Park Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 10 Apr 2025

Get in touch to find out about our beautiful spacious rooms


Awards / Recognitions (0)

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Meet the Team (3)

Jeom

Jeom Justin

Job Title: General Manager

Joined: 2024

General Manager for Walton Park Care Home.


Jane

Jane Major

Job Title: Deputy Manager

Joined: 2022

Deputy Manager for Walton Park Care Home.


Toni

Toni Rowland

Job Title: Administrative Manager

Joined: 2024

Administrative Manager for Walton Park Care Home.