All costs of daily living are included. Personal choice items such as hairdressing or daily personal newspaper are charged as extras.
Fees are also based on the level of care required and after pre assessment
Visitors are welcome during the day but prefer not during meal times as busy looking after residents.
Children especially welcome.
Visitors welcome to join in at meal times, however, the Chef does prefer advanced warning.
Large gravel car park off road at the front of the property.
Sheerwater House has a Review Score of 9.1 (9.108) out of 10, based on 4 reviews in the last 2 years. Over all time Sheerwater House has 22 reviews.
Review from Joanne G (Friend of Resident) published on 18 February 2025
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Review from C J (Power of Attorney of Resident) published on 25 June 2024
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Reply from Sheerwater House, Manager at Sheerwater House
Thank you for your review. He is very independent regarding dressing. We are continuing to encourage him to change his clothes more often. Some new clothes should definitely help.
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Review from Katrina J (Daughter of Resident) published on 20 June 2024
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Review from Brian P (Husband of Resident) published on 3 April 2023
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Review from Paul S (Son-in-law of Resident) published on 21 October 2022
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Review from F D (Mother of Resident) published on 21 October 2022
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Review from Jane N (Daughter of Resident) published on 7 October 2022
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Review from Andrew H (Son of Resident) published on 30 August 2022
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Review from Cilla S (Daughter of Resident) published on 23 July 2022
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Review from P S (Son of Resident) published on 23 July 2019
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Review from Anne T (Wife of Resident) published on 17 June 2019
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Review from S C (Daughter of Resident) published on 23 January 2019
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Review from Richard M (Son of Resident) published on 10 August 2018
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Review from M K (Friend of Resident) published on 15 May 2018
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Review from Helen G (Niece of Resident) published on 22 November 2017
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Review from J C (Sister of Resident) assisted by family/friend published on 27 July 2017
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Review from P S (Son of Resident) published on 16 January 2017
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Review from Marion M (Daughter of Resident) published on 10 January 2017
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Review from A G (Daughter of Resident) published on 21 December 2016
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Review from Rosalind B (Daughter of Resident) published on 16 December 2016
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The Review Score of 9.1 (9.108) out of 10 for Sheerwater House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.733 for Sheerwater House is calculated as follows: ( (34 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 45 Ratings = 4.733
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.375 Points relating to the number of positive Reviews for Sheerwater House is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 4 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Nov 2021
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Job Title: Director
Joined: 2008
Director of Home
12 years experience in the Care Industry
Business Management
Job Title: Registered Manager
Joined: 2016
Studying towards Level 5
10 + years experience in the Care Sector
Various training completed
Job Title: Deputy Manager
Joined: 2024
Nick is a level 3 lmc and studying to level 5 at the moment.
He is the homes safeguarding lead.
Job Title: Senior Carer
Joined: 2014
Level 3 in Care
Medication Trained
9 years experience
Job Title: Senior Night Carer
Joined: 2018
Medication Trained
Job Title: Care Assistant
Joined: 2018
Care Certificate
Trained in Dementia Care
Job Title: Housekeeping Team
Joined: 2015
8 years experience working in housekeeping and kitchens
Job Title: Senior Carer
Joined: 2020
Level 6 health & social care
Level 5 LSME
Lever 5 Education & Training
Job Title: Chef
Joined: 2016
Experienced chef, worked in the healthcare sector for 20+ years.
Job Title: Admin
Joined: 2022
Angela completes filing and ensures that all paperwork is ready for the week.
Job Title: Care assistant
Joined: 2023
Pamela is a member of the care team
Job Title: Care assistant
Joined: 2023
Lovina is a member of the care team
Job Title: Activities
Joined: 2022
Grace completes activities for the residents and keeps all of the residents stimualted
Job Title: Care assitant
Joined: 2023
Salvina is a member of the care team