Sheerwater House

Sheerwater Road, Woodham, Addlestone KT15 3QL
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9.1 22 Reviews
  • Sheerwater House, Addlestone
Sheerwater House is a small privately owned home providing a caring personalised environment for people over 65 years old, those living with dementia and other age related illnesses.

Carers offer a relaxed but professional care experience firstly for the residents themselves but also for their relatives, friends and any visiting professionals.

A varied and specialised menu is always available. The chef works closely with the residents to ensure all their needs are met, including medically specific diets.

There is a lift accessing all floors. The bedrooms vary in style and size. Sheerwater House has an outside, raised patio seating/dining area which leads onto a large garden with further seating.

The local village is West Byfleet, which is conveniently only a short walk away, where an array of local shops can be found as well as an extensive medical centre.

The home is only a stone's throw away from the local canal, other nationally recognised walking trails and areas of outstanding beauty.

Respite care is available but refer to it as a holiday instead. The home has a flexible approach to meet people's care requirements.

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Care Provided by Sheerwater House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Sheerwater Healthcare Ltd
  • Person in charge
  • Sarah Jones (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (7)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Sheerwater House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200

  • All costs of daily living are included. Personal choice items such as hairdressing or daily personal newspaper are charged as extras.
    Fees are also based on the level of care required and after pre assessment
  • (these prices are only a guideline, please contact Sheerwater House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome during the day but prefer not during meal times as busy looking after residents.
    Children especially welcome.
    Visitors welcome to join in at meal times, however, the Chef does prefer advanced warning.


  • Parking

  • Large gravel car park off road at the front of the property.


Sheerwater House Reviews (22)

Total of 22, showing 21-22
9.1

Sheerwater House has a Review Score of 9.1 (9.108) out of 10, based on 4 reviews in the last 2 years. Over all time Sheerwater House has 22 reviews.

Overall Experience

  • 17
  • 5
  • 0
  • 0
  • 0

Date Published

22
1
3
4
18

Review from C T (Daughter of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Small, friendly, family-run, very cosy, not too large.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Sister of Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having used this care home for both my sister and sister-in-law I have been impressed by the care extended to residents and their relations. The staff treat the residents with care and dignity and there is a calm atmosphere at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.108)

Overview of Review Score

The Review Score of 9.1 (9.108) out of 10 for Sheerwater House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for Sheerwater House is calculated as follows: ( (34 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 45 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Sheerwater House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (14)

Michael

Michael Rose

Job Title: Director

Joined: 2008

Director of Home
12 years experience in the Care Industry
Business Management


No image found

Sarah Jones

Job Title: Registered Manager

Joined: 2016

Studying towards Level 5
10 + years experience in the Care Sector
Various training completed


Nicholas

Nicholas Purtill

Job Title: Deputy Manager

Joined: 2024

Nick is a level 3 lmc and studying to level 5 at the moment.
He is the homes safeguarding lead.


No image found

Charlotte Hedges

Job Title: Senior Carer

Joined: 2014

Level 3 in Care
Medication Trained
9 years experience


No image found

Mircea Man

Job Title: Senior Night Carer

Joined: 2018

Medication Trained


No image found

Viaos

Job Title: Care Assistant

Joined: 2018

Care Certificate
Trained in Dementia Care


Lucy

Lucy Bannister

Job Title: Housekeeping Team

Joined: 2015

8 years experience working in housekeeping and kitchens


Stefan

Stefan Pascu

Job Title: Senior Carer

Joined: 2020

Level 6 health & social care
Level 5 LSME
Lever 5 Education & Training


Paulina

Paulina Howker-Isliko

Job Title: Chef

Joined: 2016

Experienced chef, worked in the healthcare sector for 20+ years.


Angela

Angela Baxter

Job Title: Admin

Joined: 2022

Angela completes filing and ensures that all paperwork is ready for the week.


Pamela

Pamela Ogbhemhe

Job Title: Care assistant

Joined: 2023

Pamela is a member of the care team


Lovina

Lovina Ogbhemhe

Job Title: Care assistant

Joined: 2023

Lovina is a member of the care team


Grace

Grace Elliot

Job Title: Activities

Joined: 2022

Grace completes activities for the residents and keeps all of the residents stimualted


Salvina

Salvina Cappalonga

Job Title: Care assitant

Joined: 2023

Salvina is a member of the care team