What types of Care is Springkell House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springkell House Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

What are the Facilities & Services at Springkell House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springkell House Care Home to the centre of Hindhead?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Springkell House Care Home, Wood Road, Hindhead, Surrey GU26 6PT

Springkell House Care Home

Wood Road, Hindhead GU26 6PT

9.8 50 Reviews

Funding & Fees Guide for Springkell House Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £950
Self-Funded Residential Dementia Care from £950
RESPITE Self-Funded Residential Care from £950
RESPITE Self-Funded Residential Dementia Care from £950

Fees subject to assessment

(these prices are only a guideline, please contact Springkell House Care Home to find out the exact price for your requirements)

Facilities

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Residents Internet Access

Stairlift

Television point in own room

Wheelchair Access

Order by:

Review from Nicky J (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience

My neighbour has been a resident for 2 years. My dad was in for a month of respite recently. Unlike many other care homes, where the residents and their call buttons are mostly ignored, whilst staff chat amongst themselves or play on their phones, I've never seen the staff at Springkell House Care Home

behave like this. The team are really friendly, patient, supportive, helpful, smiley and engaged with all the residents and check on them regularly (unlike many other care homes).
My neighbour is bed-bound and the staff are regularly popping in to check on her, chat to her, ask her if she's okay or bring her a cup of tea etc.
My dad was apprehensive about going into a home for respite, but he settled really quickly and was really impressed with Springkell. The staff were wonderful and Dad really liked all of the staff and they genuinely seemed to like him too. The food is good, the home is clean and well looked after, as are the residents.
I'm kept up to date by the home and would definitely recommend.

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Review from Karen B (Daughter of Resident) published on 4 February 2025
Submitted via Website • Report

Overall Experience

Dad moved to Springkell House Care Home in December. We had a lovely welcome from the staff, who all came in individually and introduced themselves. Tea and coffee was brought to the room, together with biscuits. Dad has had a few medical issues which were dealt with promptly by the staff and I was

kept informed throughout, with regular updates, excellent care from the nurses. Dad spends time with the other residents in the various lounges. He particularly enjoys listening and singing along to visiting musicians. Each time I visit the staff are so friendly and welcoming and I'm getting to know the other residents too. Dad, in particular, likes 3 pm when it's coffee and cake time. Dad enjoys the food and myself and mum joined him for Christmas dinner, which was lovely. The staff went above and beyond to make it a happy day for all. There are always plenty of friendly staff on shift, even at weekends, which is reassuring. I can't recommend Springkell House enough, it's everything a good care home should be.

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Review from Sarah A (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience

My mother moved in recently and suffers with dementia. Her behavior has been challenging but the staff have been so supportive and helpful to not just my mother but myself and sister. I couldn't be happier with Springkell House Care Home.

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Review from Sally R (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience

Sprinkell House is a wonderfully warm and welcoming place, the staff are numerous, smiley and kind. The food is excellent and the home 'goes the extra mile' without any prompting, from the cheery tablecloths and flowers in the dining room to the clean and spacious individual rooms nothing is too much

trouble.
Minor niggles (and there are always some everywhere) are dealt with speedily, courteously and efficiently. A+ for that. Communication is excellent, and all physical and mental needs of the residents are well catered for.
As deciding whether to move a loved one into a care home is such an emotional issue, Mum originally went to Sprinkell House for 2 weeks to 'try it first' but after 1 week she wanted to stay as she had made so many friends. She still says of the home as 'it's a lovely place to live, I'm really happy here', (after 2 1/2 years a resident).
Very, very happy with the way Mum is cared for.

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Review from S H (Daughter of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience

My dad (now 99 years old) has been a resident for just over a year.
The staff are professional, patient, caring and friendly. They are well trained and they treat every resident with kindness and respect. They allow them time to make decisions and assist them as necessary, retaining independence if

possible.
The home is always very clean and fresh, decor is bright and cheerful.
Food - a high standard/ good variety- they cater well for individual needs/likes /dislikes. Always make an extra special effort for birthdays and events.
Residents are encouraged to take part in various activities/ events which many enjoy.
There are scheduled visits from Dr, physio, chiropodist, optician and a hairdresser.
My dad is happy here. Grateful for the care and think the staff are kind and do a good job.
The home is well-managed and they are open to discussions and suggestions.
Visiting is possible anytime. We have always received a very warm welcome.
Very happy with the choice of home.

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Review from Sheila M (Friend of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience

The lady I have some responsibility for is looked after extremely well, both physically and mentally. The staff are always courteous and helpful and are very used to dealing with people's diminishing capabilities in a respectful way. I have been very pleased with the care she has received for a number

of years.

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Review from Jill H (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience

After 4 years of visiting Springkell, I can say, without exception, that all staff are sweet and kind and it feels like family when I visit.
As well as a weekly hairdresser and GP visits, the home has its own physio and chiropodist, plus an optician/dentist calls yearly. Anyone who's tried arranging

all these appointments for their loved ones and transporting them will know what a challenge that can be!
The food is good, the home is clean, the bed linen is always fresh, and the residents are well turned out. The staff will always make the effort to get residents out of bed if the resident is well enough.
There's a regular activities programme, including visiting entertainers, therapy animals, quizzes, bingo, games, etc. The residents recently enjoyed a trip to Southsea, and the annual garden party is enjoyed by all. One of the regular providers who visit many other care homes in the course of duty likes Springkell the best!
This is a good home, caring and has amazingly kind staff.

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Review from Paul H (Son of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience

I have got to know the staff at Springkell House Care Home very well, nothing is too much trouble for any of the staff members. They encourage my dad to take part in all activities he especially likes the musical acts as he enjoys singing along.
They provide a first-class care service and are on hand

to answer any questions.

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Review from D D (Nephew of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience

My aunties couldn't have been better looked after - both now deceased, so a very big thank you to all the very caring and hardworking staff.

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Review from Pat F (Wife of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience

Springkell is a wonderful care home. From the time you walk through the door, you are greeted by happy smiling carers and offered a cup of tea, nothing is too much trouble. The atmosphere is one of a big family, all staff are kind and caring. My husband has just become a resident and he like all the

other people is treated with dignity, respect, and kindness. The food is good and the rooms are kept spotlessly clean as well as the linen on the bed my husband is always well turned out. A certain member of staff and his team have created a lovely haven for its residents. If there was a 10-star available Sringkell should get it.

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Review from Keith W (Husband of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience

I am very happy with the care my wife is receiving at Springkell.
She is deteriorating quite quickly in her cognitive state but that is the nature of her condition and not a reflection on the home or the staff.

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Review from Veronica K (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience

I would like to express my sincere thanks to the manager, and every staff member at Springkell House. My mother is a resident and she is very happy, the staff are all so friendly and kind not only with the residents but also the families. The atmosphere is always so calm and the house is spotlessly

clean. I would not hesitate to recommend this home.

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Review from Claire D (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience

My mum suffers from Alzheimer's, and we had been struggling to keep her safe even with care at home, so we made the decision to look into care homes. I was recommended Springkell by a colleague whose Mother had been a resident there. As soon as I visited, I got a wonderful feeling of it being like a

family and the house itself like a family home. I cannot say enough about how much care, kindness and love all the staff show Mum. Nothing is too much trouble for her and indeed for me! Her room is spacious, freshly decorated, clean and cosy. There are so many activities for Mum to take part in if she wants to, including day trips! Relatives were recently invited to the annual pantomime, which was great fun for us all. Mum quickly settled and has a much better quality of life, no longer lonely or bored. Knowing that Mum is safe, loved and so cared for means I can be her daughter again rather than her carer, and I can never thank the staff enough for that.

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Review from Tony B (Husband of Resident) published on 2 August 2022
Submitted via Website • Report

Overall Experience

After a period of declining physical health, particularly mobility, I concluded that my wife would benefit from a period in a care home. I am pleased to say that Springkell House was the right choice. The way the staff responded to her needs meant that, within a short time, she was literally back on

her feet.
I would like to thank them sincerely for the kind way they have looked after her, especially during the pandemic when they were exceptional.

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Review from Claire B (Respite Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience

My godmother has been so well looked after in Springkell. Her medical, physical and emotional needs are all catered for. She is 91, and as I am a retired registered nurse, I am very keen on top-notch care.
The wonderful staff were kind and caring. The duty manager came out to assess her prior to her

visit (what a refreshing change) and so naturally communicated with her. I was not contacted for trivial matters when away, which really helped my restful time - sorely needed!
I was impressed that they liaised well with her local GP and organised her Covid jab - also, they seamlessly referred her back into the care of my home via the district nurses. I was very surprised to see a nurse on my doorstep on a Sunday, and although I take care of things myself, very super impressed that Springkell had thought about that and not potentially left us without the cover on a Sunday - brilliant!
Springkell is definitely my 'go-to' now for respite. Thank you, Springkell.

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Review from Nicola D (Daughter of Resident) published on 23 March 2022
Submitted via Website • Report

Overall Experience

I've never looked back having made the decision almost 3-years ago to place Mum at Springkell House Care Home.
The staff have created a really relaxed and positive atmosphere without the formal/clinical feel other care homes have.
The staff are amazing! They are creative, compassionate, caring, imaginative

and patient. My mum couldn't be in a better place. As defiantly independent as she was, Mum really benefits from all that Springkell House has to offer with their own programme of activities and group times, as well as the space to be allowed to have quiet time.

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Review from Jenny E (Friend of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience

Staff helpful and friendly. If there is a question or problem, usually answered or dealt with. Care and consideration to residents good! Great care taken over the Covid situation. The staff at Springkell care very well for the person I care about! Also, for others in their care.

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Review from Ian M (Nephew of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience

Springkell provides a homely, well-appointed environment. It has a team of dedicated staff members and benefits from excellent leadership. Care of residents is conducted with compassion and is always mindful of the needs of the individual. A comprehensive range of activities and special events provides

stimulation and the opportunity for enjoyment. Robust protocols have enabled the challenges of Covid to be managed sensitively and sensibly. There is an appropriate level of communication with relatives. The team liaises routinely with other professional healthcare providers.

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Review from Jonathan C (Son of Resident) published on 21 December 2021
Submitted via Website • Report

Overall Experience

Lovely care home. My dad has been at the care home, Springkell, for 6-months and has settled well. He has had various health issues, which the staff have dealt with well. He is not the easiest resident to look after, but the staff are always patient and kind. They have helped him to give up smoking

too. They have encouraged him to pursue his hobby of playing the piano and do their very best to look after his well-being. The staff at Springkell are extremely professional and always have time for my Dad, for his visitors, and are at all times positive and cheerful. I am contacted promptly if there is an issue with my dad, which is much appreciated. I highly recommend this care home.

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Review from Tessa M (Niece of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience

My aunt moved into Springkell three years ago and calls it "home from home"; she absolutely loves it there and always tells us how well looked after she is. The home caters for her slight dementia and deafness. If she can't hear what they're saying, they take the time to write things down for her so

she can read them. The staff are so friendly, caring and genuinely care about their residents as well as care for them. The personal care my aunt receives is excellent. Baths, hair washes, haircuts, Chiropodist. Arts and crafts are just one of their activities, and she always shows me her artwork that the staff have hung up in the home. She loves the meals and homemade cakes! The food there is really good, and the menu is up in the dining room, so the residents can see what they're having for their meals each day. There's a nice garden at the home which my aunt likes to walk, around and it's lovely for visits in the summer. And there are trips out too! Relatives are also updated regularly. A great home!

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Meet the Team (9)

Anne-Marie Loynton

Job Title: Support Manager

Joined: 2023

I have worked within the care industry for more than eighteen years, thirteen of which I have spent at Beritaz Care. My whole family worked in the care industry so it has always been what I wanted to do, I am glad to have been able to follow in their footsteps.

My role at the home involves caring for and supporting our residents however they need. I oversee the staff on the floor, making sure correct procedures are being followed and offering my help when needed. I really enjoy caring for the residents and spending time talking to them. Working at Springkell House is made even better by the great team I have around me, we work very well together and everyone gets on.

The training offered by Beritaz is brilliant, my biggest achievement since being with the company is gaining my NVQ level 3, and I am now working towards my level 4 qualification. I wouldn’t be in the position I am in now without the training and support of Beritaz Care as an employer.

Jozef (Jogi) Tomko

Job Title: Head Chef & Facilities Supervisor

Joined: 2004

I began my professional catering career as an Army chef, I then worked in restaurants before coming to Springkell House in 2004. The management team and Beritaz Care are forward-thinking and encourage you to develop your skills and knowledge. I have achieved NVQ 2 in catering, NVQ 3 in Hospitality and in 202 I achieved Diploma 4 in Hospitality Management. I have overall responsibility for managing the kitchen.

I take real pride in the food we serve at Springkell House, ensuring that it is good quality, healthy and appetising. Spending time with the residents creating menus and seeing clean plates at the end of mealtimes is very rewarding for me.

A highlight of my career and my proudest moment was being nominated as a finalist for Chef of the Year at Surrey Care Associations 2019 Care Awards. In 2019 we also started a luncheon club for Hindhead’s local community, the response and the feedback from has been brilliant

Danka Tomkova

Job Title: Home Administrator

I have not always worked in care, prior to moving to England from my home country Slovakia I was a dress designer and worked in retail becoming a manager of a shop before taking time out to have my children.

My husband Jogi started working at Springkell House, and meeting his colleagues encouraged me to join the Springkell House team. I first started working as one of the domestic team and helping out in the kitchen. I’m now the activities coordinator which has allowed me to utilise my creative skills and have more contact with the residents which I enjoy very much. With the support of the manager, I successfully achieved a Diploma in activities.

I feel I have grown as a person and in confidence since working at Springkell House but most of all I am rewarded every day by seeing the residents happy and engaged in the activities we put in place.

Bansariben Patel

Job Title: Senior Care Assistant

Joined: 2021

I joined the team at Springkell House in November 2021 as a care assistant, prior to this role I worked in London as a domiciliary care worker.

I was inspired to join the care industry due to my personal family experience. Being involved with caring for my mother who was suffering from paralysis and supporting her daily needs, motivated me to pursue a career in care, as I feel truly passionate about helping others.

A friend informed me about the vacancy at Springkell House and I was excited about the opportunity. I have really enjoyed my time working here, having the opportunity to progress my skills and knowledge, my confidence has massively grown since I came here.

I enjoy working and interacting with the residents every day and working as part of a close-knit team with my fellow staff members. Everyone at Springkell House is friendly and supportive, it’s a wonderful place to work.

Laura Baghdisar

Job Title: Chef

Joined: 2017

I first joined the team at Springkell House in October 2017, I had only moved to the UK three weeks prior to starting my role. When I joined, I was part of the domestic team at the home, starting in the role of Kitchen Porter before being offered the role of Cook in December of the same year.

I have always thought that the kitchen is the soul of a house, as a child, I spent many hours in the kitchen with my family cooking and enjoying our meals together. My mother was working at Springkell House before I joined, it is thanks to her I found out about the job opportunity.

They say that God won’t give us what we ask for, but what we need. I am very happy to have been given the opportunity to work here, Springkell House very quickly became like a second home to me. The team at the home all know each other very well and feel as if we are an extended family to each other.

Since joining Springkell House I have been supported to develop my skills, I have completed my NVQ level 2 and am planning to continue to do more.

Robiul Islam

Job Title: Domestic & Kitchen Assistant

Joined: 2023

I have been working at Springkell House Care Home as a Domestic and Kitchen Assistant since October 2023.

Before joining Springkell House, I worked in an Italian restaurant as a kitchen assistant and assistant chef in London.

I always love to help people, everyone around me knows that I am one of the first people to volunteer to help someone when it is needed. For me, working in the nursing and care sector is a perfect fit and I feel blessed to play a part in caring for others. My wife Razin also works at Springkell House as a Care Assistant, which is another reason I was keen to take the opportunity to join this team.

My job is to keep the home clean and germ-free, for the safety and comfort of the residents. I also help the kitchen team with the resident’s daily meals. I enjoy serving the residents a nice cup of tea, it brings a smile to their faces and I enjoy knowing I have made them happy.

The residents are the heart of the home and seeing them every day reminds me of my own loved ones, some of whom have sadly left us. I am grateful to be part of a team that feels like a family, where no matter the challenges we are faced with we always support each other. It is a wonderful and amazing place to work.

Cristina Floricel

Job Title: Activities Coordinator

Joined: 2023

I joined the Springkell House team in June 2023. Before then I had been working in fields of activity very different from care, and it took me a while to realise that I would love to work closely with people and find a way to help others.

As I decided to make such a big change in my career, I thought that it would be great to start with a smaller and more family-like company, and ideally somewhere close to home. The law of attraction worked in my favour and a friend told me about the Activities Coordinator role at Springkell House.

My job involves bringing a joyful smile to the faces of those in need, often helping those with lonely minds and tired hearts, sometimes walking on their last path. I organise the residents’ activities schedule, encouraging wellbeing and bringing fun to their day as much as possible. My favourite part of my job is that I can combine my passion for arts & crafts with work, and it challenges me to find suitable ways for the residents to enjoy moments of life. I enjoy talking and interacting with the residents while getting to know them and learning about their lives. I enjoy the challenge of finding activities that are interesting and enjoyable for them to engage with every day.

I am very grateful that Beritaz Care gave me their trust and the opportunity to develop a career in the care sector. I am grateful to work at Springkell House because here I have the opportunity to develop my skills and continue my path forward. I am grateful to be part of a team that feels like a family, where no matter the challenges that we are faced with, we always support each other.

Shanna Wright

Job Title: Care Assistant

Joined: 2023

I joined the team at Springkell House in February 2023, my journey at the home so far can only be described as great. I was sponsored to come to the UK to work, transitioning from my country was a difficult decision but one I am glad I made. When I arrived at Springkell House I was greeted by an amazing team and made to feel comfortable straight away. I immediately felt at home in such a warm and welcoming atmosphere.

Working with the rest of the team has been wonderful. Even though we are all from different cultural backgrounds, we accept each other and work in unity. Each member of the team has great ideas and knowledge which they are happy to share with each other. Working with Beritaz Care has been great, they have helped me to feel welcome and provide excellent training, which is really important for our everyday tasks.

Aneesa Rafi

Job Title: Care Assistant

Joined: 2023

I have always wanted to help others and do something that makes a positive difference in people’s lives, so a career in the care industry was the perfect fit for me. I have been working as a Care Assistant at Springkell House since the spring of 2023, I love being able to work so closely with the residents and feel like I am helping to make their day a little bit brighter.

Before coming to Springkell House I worked as a domiciliary carer, helping elderly people within their own homes. While I found this work very rewarding, I struggled with the constant travel. I wanted to find somewhere I could come to every day and feel part of a team, while still knowing what I do is having a positive impact.

I really enjoy helping the residents at Springkell House, my job involves looking out for not just their physical but also mental health. Having a good team around me makes a big difference, we get on really well and work together as a team. I am happy I get to do a job I enjoy.

Springkell House Care Home

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Springkell House Care Home Reviews (50)

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