Fees subject to assessment
Visitors are welcome to Springkell House Care Home, if wishing to meet with the home manager, please call in advance to arrange an appointment.
Springkell House Care Home has a Review Score of 9.8 (9.845) out of 10, based on 12 reviews in the last 2 years. Over all time Springkell House Care Home has 50 reviews.
Review from Nicky J (Daughter of Resident) published on 5 February 2025
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Review from Karen B (Daughter of Resident) published on 4 February 2025
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Review from Sarah A (Daughter of Resident) published on 3 February 2025
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Review from Sally R (Daughter of Resident) published on 6 August 2024
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Review from S H (Daughter of Resident) published on 2 August 2024
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Review from Sheila M (Friend of Resident) published on 23 July 2024
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Review from Jill H (Daughter of Resident) published on 22 July 2024
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Review from Paul H (Son of Resident) published on 22 July 2024
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Review from D D (Nephew of Resident) published on 16 July 2024
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Review from Pat F (Wife of Resident) published on 27 March 2024
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Review from Keith W (Husband of Resident) published on 27 March 2024
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Review from Veronica K (Daughter of Resident) published on 18 March 2024
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Review from Claire D (Daughter of Resident) published on 31 January 2023
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Review from Tony B (Husband of Resident) published on 2 August 2022
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Review from Claire B (Respite Resident) published on 20 July 2022
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Review from Nicola D (Daughter of Resident) published on 23 March 2022
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Review from Jenny E (Friend of Resident) published on 28 February 2022
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Review from Ian M (Nephew of Resident) published on 22 December 2021
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Review from Jonathan C (Son of Resident) published on 21 December 2021
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Review from Tessa M (Niece of Resident) published on 23 November 2021
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The Review Score of 9.8 (9.845) out of 10 for Springkell House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.845 for Springkell House Care Home is calculated as follows: ( (121 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.845
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Springkell House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Sep 2023
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Springkell House Care Home
Date: Monday 01 Feb 2021 More details
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Springkell House Care Home
Date: Friday 22 Nov 2019 More details
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Springkell House Care Home
Date: Friday 17 Nov 2017 More details
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Job Title: Support Manager
Joined: 2023
Job Title: Head Chef & Facilities Supervisor
Joined: 2004
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