Esher Manor Care Home - Avery Collection

42 Copsem Lane, Esher KT10 9HJ
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9.8 168 Reviews
  • Esher Manor Care Home - Avery Collection, Esher
Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, including studio apartments, one-bedroom apartments, and one-bedroom deluxe apartments. Esher Manor offers dementia, respite and residential care.

Equipped with en-suite facilities and complemented by 24/7 available care services, each apartment is designed to exude a homelike ambience. The home's unwavering commitment to resident care is demonstrated through a dedicated team of fully qualified professionals who ensure compassionate and dignified assistance.

Embracing couples and companions, the home prioritises well-being, comfort and joy.

The person-centric approach sets the home apart, crafting individual care plans that evolve with residents’ needs. For those requiring dementia care in Esher, the expertly trained team specialises in supporting individuals with cognitive disorders like Alzheimer’s.

Esher Manor is not just a care home. It is a warm and inviting community. From thoughtfully decorated interiors to a vibrant atmosphere, residents immediately feel at home. Enjoy remarkable facilities, including a cosy cinema, a private dining room, and beautifully landscaped gardens.

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Care Provided by Esher Manor Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 88 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Monika Siewierska (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (12)
    • Single Rooms with ensuite Wet Room (64)
    • Couples/Companion Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Esher Manor Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,253 – £2,660
    • Self-Funded Residential Dementia Care £1,666 – £2,513
    • RESPITE Self-Funded Residential Care £1,433 – £2,963
    • RESPITE Self-Funded Residential Dementia Care £1,870 – £2,665

  • Our pricing is based on Room and Care, all meals, laundry, housekeeping, activities and bus trips are included. Hairdressing, Chiropody and Physio is an additional charge.
  • (these prices are only a guideline, please contact Esher Manor Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Esher Manor Care Home - Avery Collection Reviews (168)

Total of 168, showing 141-160
9.8

Esher Manor Care Home - Avery Collection has a Review Score of 9.8 (9.812) out of 10, based on 55 reviews in the last 2 years. Over all time Esher Manor Care Home - Avery Collection has 168 reviews.

Overall Experience

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Date Published

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Review from Julian P (Son of Resident) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was very happy in Sunrise for 18 months until his death this month. The carers are all so kind, patient and attentive. The home is tastefully designed to look like a hotel, the gardens are beautifully maintained. Special thanks to the staff and the minibus driver who takes residents on outings.

Reply from Marketing, Marketing at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team.


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Review from J B (Husband of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every care was given to my wife from the first day of her arrival until her end of life in Sunrise of Esher. Thank you all very much indeed.

Reply from Marketing, Marketing at Esher Manor Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Esher – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from I C (Resident) assisted by family/friend published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After two delightful weeks in Sunrise, my respite care remains a very happy memory. Everyone friendly. All use first names and any help, press the button will bring a friendly face with a solution.

Reply from Marketing, Marketing at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from Tony B (Son of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were extremely impressed with the engaging and professional approach taken by the whole team at Sunrise of Esher. Nothing was too much trouble and on all our visits we were made to feel extremely welcome and always offered hospitality. During the difficult times, empathy and understanding
were very evident.


All the staff were exemplary towards my family and friends - sincere thanks.


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Review from Anthony C (Son of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went to stay at Sunrise of Esher for respite care following a fall. Her recovery was not without problems but the team at Sunrise did all that they could to help mother improve. In fact, I would say they played a major part in helping her get back on her feet, reaching a point where she seemed
better than she had for many months. Unfortunately, she then contracted pneumonia from which she never recovered. It was then we saw the benefit of the relationship mother enjoyed with the team at her "hotel" (her words). Given that this was a residential and not nursing home, I had expected to be asked to move mother to a hospital. That wasn't the case and was really surprised and grateful to all the care team for the way they cared for my mother until her passing.

Reply from Marketing, Marketing at Esher Manor Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Esher – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from Chris S (Son of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We appreciate the high standard of care given to my mum. However, we feel that there is a lack of communication at times. We are not always informed of Mum's condition and have been waiting for a meeting on her welfare for some months.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Esher Team.


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Review from Deborah C (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and residents treated with respect. Communication between relatives and the home could be improved but overall, my parents are very well cared for.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team.


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Review from Robert H (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All round great experience for my father and for us as his family. If he wasn't going back to his own home, he would be staying here permanently. Thanks to all the staff, particularly the carers who are wonderful.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team.


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Review from Sarah A (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff is really rather wonderful - they are all warm, helpful and very approachable. It is thanks to this fantastic team that my mother has settled well as she was extremely apprehensive about making the transition from her own home to a care home. The accommodation and all communal
areas are head and shoulders above other care homes. The activities and entertainment are varied and well planned and every effort is made to accommodate all tastes and interests. I have every confidence and gain comfort from knowing that my mother is being cared for to the highest standard.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team.


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Review from A S (Son of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for four years. She often says how glad she feels that we found it for her. The staff are kind and respectful to her and generally care and keep her family up to date. She had a pleasant room which is well looked after and kept very clean. The food is good, varied and imaginative.
We have had two minor health emergencies and I have seen how very quick and efficient the carers are to provide expert assistance.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from Jane M (Daughter of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here for just over a year. He is very well cared for, he is very happy and content. It is a great relief to me to know that his medical needs are met to a high standard and I have complete confidence in the staff who care for him. Sunrise is a home from home.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from M C (Son of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sunrise is a friendly and cosy home for the residents with plenty of things available to keep them occupied. Such as visitor talks, entertainers and excursions.


The apartments are comfortable and well appointed.
Comforting for the family to see their loved ones well looked after.


Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from Ian C (Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident here for several years now and have been involved with many of its activities. Indeed, I wish we had more opportunities to visit other locations. These included National Trust properties
My experience of Sunrise has been satisfactory although I have concerns about the management
which have been rectified except we have not yet had an excellent activities manager.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Esher Team


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Review from Janet E (Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following an operation on my back nearly 10 years ago, I could not return home and was sent to a home locally in Surbiton. After 2 and a half years the home closed and I moved to another in Kingston. This was inconvenient for my daughter who found Sunrise, which was much easier for her.
Obviously,
I would prefer to be in my own home, but I am perfectly comfortable here.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from S W (Daughter of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased overall with Sunrise. Most of the staff are lovely and caring. Occasionally information isn't passed onto carers when it should have been.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from P H (Son of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff, food, comfort, cleanliness - all first class. A perfect place to spend your last years, nothing seems too much trouble.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from H V (Friend of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think there are some great things about Sunrise. The staff seem to genuinely care and there are lots of activities. However, attention to detail for my friend is sporadic. She often forgets to wear her hearing aids and the staff repeatedly forget to remind her. I also take her for dinner and on occasion,
despite me calling to remind them, they have forgotten and she ate a meal (as it's so early) when we had booked dinner. Otherwise, they are very good.

Reply from Lewis Sluman, Digital Marketing Executive at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Esher Team


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Review from G S (Daughter of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very committed and overall, the care is satisfactory. My mother is a dementia resident, so sometimes there are communication difficulties with the staff talking through her care with me. I find the fees far too expensive.

Reply from UK Marketing, Marketing Assistant at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


The Sunrise of Esher Team


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Review from Quintin H (Son of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise works extremely well for my mother. She has her own suite in which she has her own furniture which reminds her of earlier times in her life. The home does not smell (unlike most other we visited) and operates more like a long-term hotel.
It is excellent!

Reply from UK Marketing, Marketing Assistant at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Review from M G (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and caring home where residents are treated with dignity. Lots of activities and outings with an afternoon "social" every day. A lovely dining room which is like a hotel restaurant and I'm informed by my mum that the food is very good. My mother has blossomed since moving in with renewed interest
in life. For someone who's 95 that is very special for them.

Reply from UK Marketing, Marketing Assistant at Esher Manor Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Esher Team


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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Esher Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 55 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for Esher Manor Care Home - Avery Collection is calculated as follows: ( (536 Excellents x 5) + (92 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 642 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Esher Manor Care Home - Avery Collection is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 55 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (8)

Monika

Monika Siewierska

Job Title: General Manager

Joined: 2013

I joined here as a Senior Care Assistant in 2013, progressed to Reminiscence Coordinator, managed the Assisted Living Department, and now I am overseeing both departments as a Deputy Manager since September 2019. I also supported the General Manager with Clinical Requirements and the Activities Coordinator with our Activities Programme. In August 2023 I was promoted to General Manager position.


I have been given the opportunity to develop my skills, learn and progress. I am a qualified physiotherapist with a hospital and private sector background. I hold Diploma Level 5 in Health and Social Care. I am passionate about care and dedicated to providing a high-quality service tailored to each person's individual needs. I am proud to be part of the Esher Team.


Biljana

Biljana Ashfield

Job Title: Deputy Manager

Joined: 2019

I joined Signature at Esher as a Senior Care Assistant Wellbeing in February 2019, I was then promoted to Dementia Care Manager in November 2019. I have been working in the care sector since 2003 and I was originally a nurse in my home country. I have managed two Residential Care Homes previously and I hold Level 4 in Health and Social Care. I enjoy working with elderly people, especially with dementia and the smile on their faces gives me a sense of achievement. My priority is to have a good relationship with residents, their families and staff to ensure that they feel welcome and at home.


Arunima

Arunima Joby

Job Title: Residential Care Manager

Joined: 2010

I joined in September 2010 as a Senior Care Assistant in the Reminiscence Neighbourhood. I progressed to be the Business Office Coordinator in January 2012. In March 2019, I was promoted to the Assisted Living Coordinator Role. I oversee the care and well-being of the residents in the Assisted Living Neighbourhood.


I hold a Master's in Hospital Administration, Business Administration, Human Resource Management and Level 4 in Health and Social Care. This is like my second home and the residents and staff are like my family. I have been very passionate about care and the caring sector since childhood and take after my mother who was a Nursing Supervisor and Head Nurse in Hospital Industry.


Joanna

Joanna Perry

Job Title: Client Liaison Manager

Joined: 2019

Hi, I'm Joanna. I joined Esher Manor in February 2019 and can honestly say I have never looked back. Every day is a different day, and I have the privilege of helping families choose the right care home for their loved ones.


From the point that a family makes an enquiry to Esher Manor, I will be able to help with any questions whether it be for short-term respites or permanent care.


Jane

Jane Wells

Job Title: Business Office Coordinator

Joined: 2019

I joined in March 2019. Before starting here, I worked within the public care sector as a Human Resources Assistant and finance and Payroll Manager for over 20 years. I enjoy getting to know residents, families and staff. I support the General Manager and office administration and my door is always open.


Arkadiusz

Arkadiusz Sliwa

Job Title: Head Chef

Joined: 2022

I joined Esher Manor in April 2022. I have previously worked within the group for 7 years altogether.


I'm a passionate cook with an eye for detail who has worked in the care sector since 2011, where I gained my knowledge, experience and qualifications.‘PASSION’ was always my top core value.


Cooking is an ‘ART’. As in art, you mix colours and a beautiful picture manifest so in cooking, you have to be creative, full of passion, and imaginative and your meals will be like a piece of art beautifully presented on the plate.


I'm excited to be part of the Avery Collection Family, working with our lovely residents and their families.


Dave

Dave Nicholson

Job Title: Maintenance Manager

Joined: 2021

I joined Signature at Esher in June 2021 as a maintenance coordinator. It is my first time working in a caring environment and I find it very rewarding. I look after the building repairing or replacing what is broken whilst looking after everyone’s health and safety.


Cliff

Cliff Owens

Job Title: Hospitality Manager

Joined: 2022

Starting out in the kitchen, I have been fortunate to build my career from kitchen Commis Chef to General Manager within four and five-star hotels in both the private and branded sectors.


Along the way I have been able to travel extensively both in the UK and Internationally, working alongside many creative individuals, teams and cultures. My journey has also included hotel openings, rebranding, concept development and major renovations.


I am now excited to take my next career step into the healthcare sector, something I have been considering since closing down Hendon Hall as a hotel and prior to handing over to Signature at the beginning of 2019, and know my passion for people, food and service will transition smoothly across from hotels.


I am looking forward to learning new skills, getting to know all the residents and their families, as well as supporting and working with, the very experienced and caring team here at Esher.