Ashlodge Care Home

83/85 Cantelupe Road, Bexhill-on-Sea TN40 1PP
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8.9 14 Reviews
  • Ashlodge Care Home, Bexhill-on-Sea
Ashlodge, in Bexhill-on-Sea, is registered to care for up to sixteen older people with a variety of care needs, thanks to a homely and fully-equipped interior and a professional team of carers.

Staff look to appreciate each resident's individual needs in order to achieve effective care and to support a satisfying daily lifestyle and well-being.

Ashlodge has private gardens and good wheelchair access, while the service also offers respite and day care provision to the local community.

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Care Provided by Ashlodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • K Vijayakumar (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (16)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Ashlodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Ashlodge Care Home Reviews (14)

8.9

Ashlodge Care Home has a Review Score of 8.9 (8.902) out of 10, based on 3 reviews in the last 2 years. Over all time Ashlodge Care Home has 14 reviews.

Overall Experience

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Review from Steve A (Son of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved here from another care home, and the difference is amazing. The home is clean and welcoming and always smells fresh. Mum's room and bathroom are kept spotless.
Residents dine in the dining room, which is like a guest house dining room, rather than an institutional one and the food is excellent
home-cooked fare, and plentiful!
Mum is kept clean and her hair and make-up, nails etc.(which was always important to her) are always done.
The staff are kind, caring and friendly (both to residents and visitors) and treat my mum with compassion, even when her behaviour can be challenging.
When I visit it always seems very calm, and the residents appear happy.
I feel reassured that Mum is being well looked after and would certainly recommend Ashlodge if you are looking for somewhere for your loved one.

Reply from Kuhayini Vijayakumar, Owner at Ashlodge Care Home

Thank you for sharing compliments with the home, we appreciate and value this very much.


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Review from Daniel W (Son of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and helpful. If we have any concerns they are happy to help.

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Review from Lisa W (Daughter of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very well looked after by all the staff. They are very caring, kind and friendly, also whenever family have wanted to visit they always accommodate, nothing is too much trouble. Manageress is very good.

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Review from B L (Wife of Resident) published on 15 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy at Ashlodge and particularly enjoys the food, which I, also have enjoyed when I stayed there several years ago. The rooms at that time were very comfortable, and I am sure, as the home is still under the same management, that they are still of the same standard. As a frequent
visitor to my husband, I am always welcomed by the staff, who are friendly and pleasant. The care at the home is extremely good - I have so far met my husband in the pleasant garden as we have been enjoying good weather, and I am always given refreshments which I enjoy. We were delighted that we could get him here.

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Review from Pamela H (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Ashlodge looking for a residential home for my mother, initially for respite care. As soon as I walked in, I knew this was the home for Mum. The staff were very kind and cheerful with lots of interaction with residents. Several staff were cleaning two rooms and doing a very thorough job.
Mum
was reviewed for her to take a room, this included her medical history, medical requirements, food likes and dislikes, mobility etc. We were given permission to make her room as homely as we liked which was lovely.
Mum was well cared for, always clean and well-fed, the care provided was excellent - including night care. We were kept informed of any concerns and medical attention sought from her GP when applicable.
I did not see the activities but my father and brother did, and both said they were good and Mum enjoyed them.
I cannot praise the staff/home enough and had Mum been able to return after a short spell in hospital, that's where she would have gone.

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Review from Mike S (Son of Resident) published on 29 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for looking after my mother so professionally in her stay with you. You treated her with such kindness and kept her dignity throughout her last days which means a great deal to myself and all my family.
I would like to thank you all from the bottom of my heart and
keep up the outstanding work you do.

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Review from Paul K (Son of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, helpful and the care home is very clean and tidy.
I would recommend this home to anyone.
Full marks and well done.

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Review from Dean G (Son of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one of my mother going into Ashlodge, the staff were caring and attentive. There is a warm welcome into a clean homely home.
My mother's health improved and some of her personality returned.
Nothing appears to be too much for the staff. They do their jobs with genuine care, respecting the
patient's dignity. Ashlodge is first class.

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Review from Irene H (Daughter of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care my mum receives from Ashlodge.

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Review from N M (Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff look after me very well and are always very pleasant even in extra busy times and have always shown much respect towards me.

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Review from Stephen J (Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Ashlodge following 3 months in hospital with a very serious illness.
I have been well looked after; diet, medication, observations etc and I have regained my health and physical fitness/characteristics to a large extent.
The staff are very approachable with that necessary combination of
courtesy, professionalism, friendliness and humour.
Interaction excellent.

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Review from S C (Daughter of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The manager is "excellent" in caring for my mother constant checking tablets, water infections, hospital appointments and keeps me informed at all times on how mum is doing (very happy with this).
My experience of all the staff are friendly and caring and always greeted with a smile. They take good
care of her appearance and wellbeing. There have been some staff changes but they seem to fit in well.

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Review from Barbara C (Resident) published on 6 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went to this home for three days after a hernia operation. The care and support I received was excellently. The atmosphere with the staff was very relaxing. They were cheerful extremely kind. I would recommend it all highly.

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Review from Jane B (Niece of Resident) published on 2 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has had the best care and has been very happy in the care home. For the past eight months my father has been terminally ill and has needed constant care at home and I and my family have not been able to spend any time with my aunt but the staff at Ash Lodge have been brilliant in looking after
her in our absence and we have been very grateful.

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Current Review Score: 8.9 (8.902)

Overview of Review Score

The Review Score of 8.9 (8.902) out of 10 for Ashlodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Ashlodge Care Home is calculated as follows: ( (25 Excellents x 5) + (10 Goods x 4) ) ÷ 35 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.188 Points relating to the number of positive Reviews for Ashlodge Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2. 3 Positive Reviews ÷ 3.2 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Ashlodge Care Home

What types of Care is Ashlodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashlodge Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ashlodge Care Home have?

There are 16 Single Rooms.

What are the Facilities & Services at Ashlodge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashlodge Care Home to the centre of Bexhill-on-Sea?

0.5 mile(s) as the crow flies, distance by road may be significantly further.