Prideaux Lodge

148 Barnhorn Road, Little Common, Bexhill-on-Sea TN39 4QL
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9.9 79 Reviews
  • Prideaux Lodge, Bexhill-on-Sea
Prideaux Lodge is situated in Little Common, set in beautiful, large grounds with distant views of the sea and surrounding Sussex countryside.
Prideaux Lodge provides high quality dementia care putting the residents at the centre of everything they do.

Prideaux Lodge is appreciated by its guests for its provision of 24-hour care in an elegant, dignified and homely environment. The home offers freshly cooked meals using high quality locally sourced ingredients.

Prideaux Lodge has 19 bedrooms with a selection of en-suite facilities. All of the rooms include a staff call bell system, Smart television, personal telephone connection and a complementary toiletry basket on arrival to welcome you to the home.

In addition to the south-facing main lounge, the ground floor also comprises of an additional lounge which opens out onto the decking and beautiful rear garden with wild rabbits.

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Care Provided by Prideaux Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Prideaux Lodge Care Ltd
  • Person in charge
  • Denise Argent (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Prideaux Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,250
    • Self-Funded Residential Dementia Care £1,150 – £1,250
    • RESPITE Self-Funded Residential Care £1,150 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,250

  • All fee are subject to an initial assessment based on the residents current daily needs
  • (these prices are only a guideline, please contact Prideaux Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car Park at the front of the Prideaux Lodge


Prideaux Lodge Reviews (79)

Total of 79, showing 21-40
9.9

Prideaux Lodge has a Review Score of 9.9 (9.911) out of 10, based on 24 reviews in the last 2 years. Over all time Prideaux Lodge has 79 reviews.

Overall Experience

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Review from D G (Wife of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your recent review, I am glad you are happy with the home by your score review.


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Review from Michelle V (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very special home and I am so grateful Mum is there. She is happy, well looked after, involved and living her best life inspite of her Alzheimers. This home has a family feel and the team who work there are wonderful, professional, caring and switched on. The food is home-cooked and outstanding
and the daily activities, fun. The home itself is beautifully decorated and stimulating for those with Alzheimer's. The bedrooms are lovely too. I can't thank the team enough!

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review. The kitchen staff do produce some wonderful food for the residents and visitors, especially the cakes. The owner takes pride in all of his homes to ensure they are of a high standard.


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Review from Julie K (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's dementia increased and was not being cared for effectively enough at her previous place. What a transformation on her arrival at Prideaux Lodge. From day one, my mother has been treated with dignity respect and, most of all, kindness as she is now at end of life stage. My life has been made
so much easier knowing Mum is being treated in a safe and caring environment. I cannot recommend this care home enough.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review. We are glad your mother has settled much better than the previous home she was in. I know the care going forward when residents start their end-of-life journey is excellent, and I hope you are assured that the home will continue to treat your mother with dignity and respect.


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Review from S R (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home with wonderful care staff. Well run by the overall manager. The owner is very approachable and caring.

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Review from Michelle W (Relative of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and polite. Our nan seems very happy here.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for the review, we have some great staff working here, they always put the resident first at all times.


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Review from Brian S (Son of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended the queen's jubilee party today, which was organised and made a nice change for Mum. The food was good and it was nice to have some live music.

Reply from Denise Argent, Manager at Prideaux Lodge

We are glad you enjoyed our garden party, everyone had a great time, especially the live music.


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Review from Craig K (Grandson of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't thank the staff enough, very happy with my Nan staying here.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you very much for the review, we are glad you are happy with our service.


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Review from Fern S (Daughter-in-law of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended for platinum jubilee garden party. Well organised, good food, good entertainment. Everybody had a good time. It was definitely better than expected. Well done everybody involved.

Reply from Denise Argent, Manager at Prideaux Lodge

We are glad that you enjoyed the garden party, it was great to see so many people enjoying themselves.


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Review from Ryan K (Grandson of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are doing a great job looking after Nan. We, as a family, are so pleased we found such a great place for Nan to stay.

Reply from Denise Argent, Manager at Prideaux Lodge

We are glad you are happy with our home and feel your nan is being looked after.


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Review from Keith J (Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is in good condition regarding decor. Clean and tidy, staff efficient and kind.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank your for your kind review regarding the home.


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Review from Anne M (Daughter of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Prideaux Lodge since November 2021. I have nothing but praise for all the staff. They have shown kindness and compassion without exceptions. I have just returned from their jubilee garden party. It was a wonderful afternoon of music, food and laughter. My mother so enjoyed it.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review I am glad you enjoyed our jubilee garden party.


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Review from K C (Relative of Resident) published on 4 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family member had a very sudden decline in her Dementia whilst living at home and Prideaux Lodge were able to provide her with accommodation within a week and this was leading up to the Christmas period! Since then, she has said nothing but good things about the home and the staff and is very happy
she is no longer living alone. We cannot thank Prideaux Lodge enough for the love and care they provide her and for the peace of mind, they provide us. Would 100% recommend!

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind response. We are glad your family member is settling in well, and you feel as a family that you would be happy to recommend us.


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Review from A B (Daughter of Resident) published on 27 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The festive season was a difficult one with Covid. Prideaux Lodge made plans for a gathering of restricted families to attend a party. The procedures put in place were rigorous and thorough so that we all felt safe in attending and our relatives felt safe. The party put a much-needed smile and happiness
on all faces including the staff who have worked tirelessly throughout 2021. Christmas is a special time and the manager and team made every effort to bring the magic into the home. Thank you to all.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for appreciating how much planning took place behind the scenes to make the Christmas fete happen, it gave us all a huge uplift that we needed especially in such special times. We now are confident that we can plan ahead for other events knowing that the process works efficiently.


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Review from S B (Daughter of Resident) published on 25 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Prideaux Lodge always go above and beyond for the residents, particularly around their mental wellbeing. Although it was a difficult decision to go ahead with the Christmas fete, all precautions were taken to reduce the risks and the positive impact it had on all residents and staff alike
was felt.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind comments. I have a great team that works hard to ensure the mental health of the residents is always a priority and our activities coordinator does a great job on a daily basis.


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Review from W P (Son of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rigid application of care and medication protocols throughout my father's two-year residence. Very fast to act on any infection or decline in wellbeing, resulting in my father having a quality of life until his end-of-life decline and passing during the final few weeks of his life. The staff were highly
attentive such that my father was kept comfortable without the need for end-of-life medication. He passed away peacefully. The management of Covid was exemplary throughout.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review, I am glad you felt that we looked after your father well during his end of life which is a very hard time for families. The staff are always proactive in their approach to looking after our residents and will always put the residents first.


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Review from L B (Son-in-law of Resident) published on 21 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care at Prideaux Lodge is second to none. A big thank you to the manager and all her staff. I attended Prideaux Lodge's Christmas party. A well-organised affair. Everybody thoroughly enjoyed the occasion. We all felt very safe with all possible protocols put in place. The manager worked so hard on the
day. She personally greeted and tested all visitors. On the day, everybody had a fabulous day. Again, a big thank you.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your wonderful review, I'm glad you enjoyed the Christmas party, and thought it was well organised. The staff worked extremely hard to keep everyone safe, and I think we achieved this by following the protocol put in place.


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Review from Sandra J (Daughter of Resident) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Prideaux Lodge just before Christmas. The transition went very well due to the kind and professional approach from all the staff. She has settled in really well. Everyone is so friendly and you all made us feel very welcome, nothing was too much trouble. Thank you so much, you have
all made a very difficult time manageable.

Reply from Denise Argent, Manager at Prideaux Lodge

We are glad that your mum has settled in well. It is a difficult decision to place any family member into a care home. This is why we also try and ensure we keep families involved in the day to day decisions and make them feel welcome too.


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Review from R C (Daughter-in-law of Resident) published on 10 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family found Prideaux Lodge staff to be very caring, helpful and understanding, always taking pride in their work they kept my mother in law clean and dressed beautifully. She was always happy and that's all we could ask for in a care home. The staff were very understanding of her needs and when
we visited they were always helpful, friendly even at the end of my mother in law's life, the staff were so caring towards her and the manager was on site too.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review, we are glad you feel that we looked after your mother in law to a high standard; she was a pleasure to look after.


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Review from Mark C (Son of Resident) published on 9 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in Prideaux Lodge for 2 years and was happy, treated with dignity and it gave me and my family peace of mind. Staff are lovely, always looked well presented in their uniform, cheerful and happy; not an easy job to do! Always doing a lot of activities with them and always had full PPE on.
First impression was how lovely staff were with all the residents, nice manager too! Very caring with my mum at the end of life. Couldn't ask for anymore.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review, your mum will be missed by all of the team, thank you for your support.


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Review from Danny C (Son of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good communication. Reliable staff who are always on hand and 'know' and look after my mother well who appears quite content. Happy to make a good recommendation as I do trust the care that the team are giving Mum.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review we are glad you feel you could recommend us.


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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Prideaux Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Prideaux Lodge is calculated as follows: ( (258 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 282 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prideaux Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (14)

Denise

Denise Argent

Job Title: Registered Manager/Operations Director

Joined: 2017

I am Level 5 Health and Social Care Management qualified. I lead my professional care team in delivering the highest level of care and support for our residents ensuring a person-centred approach is taken.


I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home.


I have worked in the care industry for 16 years and I am very passionate about social care as a whole and ensuring that standards are met across the whole sector.


I am happy for you to come in and have a coffee and meet the team to help identify, what support is available to you should you need the support of a dementia home. I can talk to you about support options including care and respite.


Adela

Adela Buti

Job Title: Health Care Assistant/Weekend Chef

Joined: 2014

I have a wealth of knowledge and am very passionate in caring for my residents and ensuring they receive the best quality of care on a day to day basis. I believe communication is key especially when caring for those with dementia.


Tiffany

Tiffany Collins

Job Title: Senior Care Assistant

Joined: 2019

I have an NVQ Level 3 in Health and Social Care, my current job role is senior care assistant. I have worked in care since I left school. I am a fun and bubbly person who brings happiness and energy to the residents. I enjoy getting involved in activities when they happen in the home. I enjoy keeping our families up to date with our social media page.


Heidi

Heidi Cook

Job Title: Health Care Assistant

Joined: 2020

I am a calm and nuturing person and always strive to make the residents feel at ease. I have an NVQ Level 3 in Health and Social Care which has helped me understand all aspects of the job role and how to meet my residents needs.


Lorraine

Lorraine Wells

Job Title: Health Care Assistant

Joined: 2017

I was a qualified nurse in my previous role and have been in the industry for over 20 years. I am enjoying the role I am currently in and the challenges it brings.


Katie

Katie Mills

Job Title: Laundry Assistant

Joined: 2020

I am NVQ Level 3 qualified in Health and Social Care and have worked in the sector for many years. I have a methodical way of working to ensure that all my resident's needs are met. I am now currently the head of Laundry which I enjoy very much.


Piia

Piia Porentola

Job Title: Senior Care Assistant

Joined: 2019

I am from Finland and my background is in nursing. I am part of the senior care team that ensures the safety of the residents throughout the day, by completing hourly checks and ensuring medication is administered at the right time.


Tracy

Tracy White

Job Title: Head Chef

Joined: 2017

I have been a chef for most of my working career, working in hotels and restaurants. I have been working in care homes now for 12 years. I am renowned for my baking and ensure the residents have a fresh supply of biscuits and cakes throughout the day, with extra care taken on birthdays to ensure the residents get the cake of their choice.


Kirsty

Kirsty Blunden

Job Title: Kitchen Assistant/Bank Chef

Joined: 2019

This is my first role in a care home and I enjoy the homely environment and the choices given to the residents regarding their nutrition. I take pride in ensuring my meals are visually appetising and that visual options are offered to the residents prior to serving.


Wendy

Wendy Lin

Job Title: Kitchen Assistant

Joined: 2016

I have done many roles within the home from housekeeping to laundry and now I have found my niche working in the kitchen alongside some amazing chefs.


Donna

Donna Sanchez

Job Title: Housekeeping

Joined: 2017

I am responsible for the ordering of cleaning supplies and ensuring the home is clean and tidy and odour free.


Deborah

Deborah Noakes

Job Title: Activities coordinator

Joined: 2020

I am currently in charge of keeping the residents entertained through various activities such as arts and crafts, gardening club, I produce a monthly activities schedule for friends and families to see what we are doing within the home.


Gemma

Gemma Tasker

Job Title: Senior Care Assistant

Joined: 2020

I have worked in the care industry for over 000 years. I am currently a senior care assistant administering medication to the residents. I also work on the care plans and risk assessments for the home.


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Hannah Mohoboob

Job Title: Step up Senior

Joined: 2020

I have been working as a step-up senior since I returned to Prideaux Lodge after some time out of care.


I enjoy working with the residents and like to ensure their day is fulfilled.