Prideaux Lodge

148 Barnhorn Road, Little Common, Bexhill-on-Sea TN39 4QL
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9.9 79 Reviews
  • Prideaux Lodge, Bexhill-on-Sea
Prideaux Lodge is situated in Little Common, set in beautiful, large grounds with distant views of the sea and surrounding Sussex countryside.
Prideaux Lodge provides high quality dementia care putting the residents at the centre of everything they do.

Prideaux Lodge is appreciated by its guests for its provision of 24-hour care in an elegant, dignified and homely environment. The home offers freshly cooked meals using high quality locally sourced ingredients.

Prideaux Lodge has 19 bedrooms with a selection of en-suite facilities. All of the rooms include a staff call bell system, Smart television, personal telephone connection and a complementary toiletry basket on arrival to welcome you to the home.

In addition to the south-facing main lounge, the ground floor also comprises of an additional lounge which opens out onto the decking and beautiful rear garden with wild rabbits.

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Care Provided by Prideaux Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Prideaux Lodge Care Ltd
  • Person in charge
  • Denise Argent (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Prideaux Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,250
    • Self-Funded Residential Dementia Care £1,150 – £1,250
    • RESPITE Self-Funded Residential Care £1,150 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,250

  • All fee are subject to an initial assessment based on the residents current daily needs
  • (these prices are only a guideline, please contact Prideaux Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car Park at the front of the Prideaux Lodge


Prideaux Lodge Reviews (79)

Total of 79, showing 41-60
9.9

Prideaux Lodge has a Review Score of 9.9 (9.911) out of 10, based on 24 reviews in the last 2 years. Over all time Prideaux Lodge has 79 reviews.

Overall Experience

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Review from Patricia C (Sister of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the years I have visited a countless number of care homes, both in this country and overseas, and can say, with absolute honesty, Prideaux Lodge stands out from all of them. There is no aspect of it I can find fault with. From the moment you enter the door, there is the most warm and cheerful welcome.
Both the patient's rooms and public areas are scrupulously clean. The patients are treated as human beings and given loving care.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review, I will pass it onto my team.


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Review from M L (Wife of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prideaux Lodge gave the most professional and caring care at all times not only to my husband but to our family. When phoning to enquire after him and answering our many questions nothing was ever too much trouble. Everyone of the staff deserves the best thanks for all they did.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review. I am glad you feel we are professional and caring.


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Review from Laura P (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for their amazing care, support, knowledge, true dedication, thoroughness, diligence and the list goes on. In the 2 weeks respite care my dad had at Prideaux, the improvement in his health, mobility and positive attitude went from 0-100. I am so very grateful and cannot
say thank you enough to them.

Reply from Denise Argent, Manager at Prideaux Lodge

It was a pleasure to look after your dad. I have an amazing team who I feel go above and beyond their duties as carers. I am glad that you felt he made improvements while he was here.


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Review from Teresa S (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the Prideaux for just over 3 years now and has been paying for her own care. It has been outstanding, she is very happy, safe, has many friends and the care staff are diligent and she now looks on it as her home. They reassure her, the food is excellent and they have responded to her
ever-changing needs with such care and compassion. During this pandemic, they have provided Skype, Facebook and telephone calls for us, I would not hesitate to recommend this care home. Thank you each and everyone member of staff.

Reply from Denise Argent, Manager at Prideaux Lodge

Teresa, Thank you for your kind review I am glad you feel that we do a good job that means alot to us.


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Review from Vanessa H (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care that my mother receives from all the staff at Prideaux Lodge. I looked at many homes before deciding on Prideaux Lodge. As soon as I met the staff and viewed the home, I knew it was the right place for my mum. Not only are all the staff (this includes everyone,
maintenance staff, housekeeping staff, kitchen staff, etc. as well as care staff) extremely well trained and very professional, they are all incredibly kind and caring. They are also extremely tolerant and accommodating to my mum who doesn't always get up and go to bed at conventional times. They are happy to make her meals outside of their normal meal times and do everything they can to allow her the freedom of choice on how she spends her day and evening. They also provide a packed program of activities and special events over the year so there is always something going on. The home is bright, cheerful and well decorated and extremely clean. The home-cooked food is first class.

Reply from Denise Argent, Manager at Prideaux Lodge

Vanessa thank you for your kind words that I will pass onto the staff, I am glad that you feel we work to a high standard and also glad that you picked us to look after your mum.


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Review from S B (Sister of Resident) published on 8 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is extremely vulnerable with Parkinson's and mental health issues. Not only has she received superb care and kindness at Prideaux Lodge, but the Manager realised she was being coerced into giving large sums of money to her previous attorneys. The manager ensured a safeguarding hearing and
my sister's finances are now safe. The atmosphere in the home is one of care, hope, and genuine love for each resident.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind words and we wish your sister all the luck in her new home. Please stay in touch as you are always part of the Prideaux family.


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Review from Barbara A (Daughter of Resident) published on 8 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, cheerful, attentive, caring and professional and we are always made welcome when visiting. I am very impressed with how well the current virus crisis is being dealt with and I'm confident that my mother, who has settled in well, continues to be in a safe environment. The home
is spacious and clean, has a lovely dining room and activities are varied and stimulating. The decor is homely and having a second garden room lounge a bonus for more private visits. The large garden is ideal for outdoor events, activities and relaxation.

Reply from Denise Argent, Manager at Prideaux Lodge

Barbara thank you for your kind review, I am glad that you feel your mother is safe and well cared for. We have been working hard through this COVID-19 keeping the residents entertained and ensuring that we concentrate on their well-being.


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Review from Janet W (Daughter of Resident) published on 8 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been living at Prideaux Lodge for over 18 months and has always been treated with exceptional care and dignity and I would highly recommend. The Management and staff are always welcoming, friendly, caring and professional. Since having to introduce lockdown due to COVID19 they have however
shown their true dedication and commitment to the care, welfare, mental and physical stimulation of their residents. They have also shown care for the relatives of their residents by providing weekly email and daily social media updates of activities which, in these difficult times means so much to family members. I can not thank them enough for all they are doing.

Reply from Denise Argent, Manager at Prideaux Lodge

Janet, thank you for your kind review, we have tried very hard during this COVID -19 outbreak to keep our residents entertained and also put relatives minds at rest by keeping them up to date, your support has been amazing.


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Review from Laura J (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prideaux Lodge is a superb care home. I have been delighted by the professionalism of the staff and the caring atmosphere provided. I feel welcome when I visit, and my mum's wellbeing has improved enormously since staying here.

Reply from Denise Argent, Manager at Prideaux Lodge

Laura thank you for your kind review, we are glad your mum has settled in so well and you feel that the home is a superb care home. I will pass these comments onto the staff.


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Review from P H (Wife of Resident) published on 17 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was placed at this home for two weeks respite. The staff were very friendly and helpful at all times.
The food was cooked very nicely; they let me stay for a couple of meals on his first day to help him get settled in.
I thought that was really good; this was his first stay here, and
he will be back as long as they have room for him.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review, and hopefully next time we will have a space.


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Review from Maryon D (Daughter of Resident) published on 6 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness and care that the whole team showed to my dear Mum over the past five years ago has been exceptional. Mum lived with myself and my husband but stayed at Prideaux Lodge for respite care when we were away on holiday, Mum also attended as daycare once or twice a week. The team were always
welcoming and treated my lovely Mum with dignity, kindness and respect and we always got a warm welcome. Mum sadly passed away in January but I will always be grateful for the support and care they provided.

Reply from Denise Argent, Manager at Prideaux Lodge

Maryon,
Thank you for your kind review, we loved having your mum, she was a joy to look after.


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Review from J H (Son of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always good to see so many caring staff available at all times. It gives one comfort to know my mother is being cared for at all times.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review. We have a wonderful team here at Prideaux Lodge.


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Review from L E (Grandson of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.
Excellent staff.
Excellent care.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review, I am glad you feel we do well.


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Review from D G (Daughter-in-law of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A homely feel with caring staff in a comfortable and clean environment.

Reply from Denise Argent, Manager at Prideaux Lodge

We have a good staff team that always put the residents first.


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Review from M S (Son of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that the team at Prideaux Lodge gave to my dad during his end of life care was outstanding. I cannot fault them in any way. We were very lucky to find this amazing care home.

Reply from Denise Argent, Manager at Prideaux Lodge

He was such a character and has left a void within the home, thank you for your kind review.


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Review from K H (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mum to Prideaux Lodge in 2017, she was 96 years old and suffered from dementia. Prideaux Lodge was the perfect place for her. It is a small home, and as such, the staff treated her with respect, dignity and love. Her room was comfortable, with an en-suite shower room/toilet. The property
is immaculate, always being improved to a high standard with dementia residents in mind, their privacy and safety a priority. The secure gardens with seating areas and places residents could grow produce. Delicious choice of homemade food and drink cooked on the premises. If at any time I had concerns or needed something done, it was put right straight away if possible, or dealt with soon after. Nothing was too much trouble. Sadly Mum passed away at Prideaux Lodge, 2019. The care and professionalism my mum received at that sad time went through to her end of life at the home. The communication I had, night or day was excellent. All the staff could not have done anymore and I will never forget how calm, caring and professional they were.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review. It was a pleasure looking after your mother and we are sad in her passing.


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Review from Peter H (Husband of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the early days of my wife's residency, she has received great care and attention to settle her into her new and unfamiliar surroundings. Visitors were also made welcome with greetings and hospitality and were given daily reports of wellbeing. Results of the early care are now very apparent.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you Peter for your kind response. We are glad you feel that your wife has received great care.


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Review from J R (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this home for 3 months. It took all that time for her to settle but we have been supported, kept informed and left to make our own choices when to visit or not.
Mum has had fantastic care, gentle, nurturing and she really has had care tailored to her individual needs. The food is
great and we have always been welcomed to join Mum to eat if we wanted to.

Reply from Denise Argent, Manager at Prideaux Lodge

Julie, we are looking at more person centred activities and hope to involve the community a lot more. Thank you for your wonderful comments.


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Review from Susan S (Daughter of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had very good care from all the staff. The food is lovely and we have eaten with her at times. The manager is very supportive and informative. Staff are very attentive and good with calming her. Staff have been organised around Mum's needs at certain times of the day. Great support of family
who have, at times, found it stressful when settling mum.

Reply from Denise Argent, Manager at Prideaux Lodge

Susan, thank you for your kind review. We try very hard to make our home a nice place to live.


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Review from Anne L (Friend of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend died in July 2019, she lived at Prideaux Lodge for several years. I was not able to visit her regularly as I live in Oxfordshire, but I rang her instead. I was able to know of the steady advance of her Parkinson's Disease. She was always happy with the place she had chosen she liked her room
and found the staff warm and friendly. I was always impressed by their care when I visited her. Their work was much increased over the last year as her condition deteriorated. Their caring could not have been better.

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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Prideaux Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Prideaux Lodge is calculated as follows: ( (258 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 282 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prideaux Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (14)

Denise

Denise Argent

Job Title: Registered Manager/Operations Director

Joined: 2017

I am Level 5 Health and Social Care Management qualified. I lead my professional care team in delivering the highest level of care and support for our residents ensuring a person-centred approach is taken.


I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home.


I have worked in the care industry for 16 years and I am very passionate about social care as a whole and ensuring that standards are met across the whole sector.


I am happy for you to come in and have a coffee and meet the team to help identify, what support is available to you should you need the support of a dementia home. I can talk to you about support options including care and respite.


Adela

Adela Buti

Job Title: Health Care Assistant/Weekend Chef

Joined: 2014

I have a wealth of knowledge and am very passionate in caring for my residents and ensuring they receive the best quality of care on a day to day basis. I believe communication is key especially when caring for those with dementia.


Tiffany

Tiffany Collins

Job Title: Senior Care Assistant

Joined: 2019

I have an NVQ Level 3 in Health and Social Care, my current job role is senior care assistant. I have worked in care since I left school. I am a fun and bubbly person who brings happiness and energy to the residents. I enjoy getting involved in activities when they happen in the home. I enjoy keeping our families up to date with our social media page.


Heidi

Heidi Cook

Job Title: Health Care Assistant

Joined: 2020

I am a calm and nuturing person and always strive to make the residents feel at ease. I have an NVQ Level 3 in Health and Social Care which has helped me understand all aspects of the job role and how to meet my residents needs.


Lorraine

Lorraine Wells

Job Title: Health Care Assistant

Joined: 2017

I was a qualified nurse in my previous role and have been in the industry for over 20 years. I am enjoying the role I am currently in and the challenges it brings.


Katie

Katie Mills

Job Title: Laundry Assistant

Joined: 2020

I am NVQ Level 3 qualified in Health and Social Care and have worked in the sector for many years. I have a methodical way of working to ensure that all my resident's needs are met. I am now currently the head of Laundry which I enjoy very much.


Piia

Piia Porentola

Job Title: Senior Care Assistant

Joined: 2019

I am from Finland and my background is in nursing. I am part of the senior care team that ensures the safety of the residents throughout the day, by completing hourly checks and ensuring medication is administered at the right time.


Tracy

Tracy White

Job Title: Head Chef

Joined: 2017

I have been a chef for most of my working career, working in hotels and restaurants. I have been working in care homes now for 12 years. I am renowned for my baking and ensure the residents have a fresh supply of biscuits and cakes throughout the day, with extra care taken on birthdays to ensure the residents get the cake of their choice.


Kirsty

Kirsty Blunden

Job Title: Kitchen Assistant/Bank Chef

Joined: 2019

This is my first role in a care home and I enjoy the homely environment and the choices given to the residents regarding their nutrition. I take pride in ensuring my meals are visually appetising and that visual options are offered to the residents prior to serving.


Wendy

Wendy Lin

Job Title: Kitchen Assistant

Joined: 2016

I have done many roles within the home from housekeeping to laundry and now I have found my niche working in the kitchen alongside some amazing chefs.


Donna

Donna Sanchez

Job Title: Housekeeping

Joined: 2017

I am responsible for the ordering of cleaning supplies and ensuring the home is clean and tidy and odour free.


Deborah

Deborah Noakes

Job Title: Activities coordinator

Joined: 2020

I am currently in charge of keeping the residents entertained through various activities such as arts and crafts, gardening club, I produce a monthly activities schedule for friends and families to see what we are doing within the home.


Gemma

Gemma Tasker

Job Title: Senior Care Assistant

Joined: 2020

I have worked in the care industry for over 000 years. I am currently a senior care assistant administering medication to the residents. I also work on the care plans and risk assessments for the home.


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Hannah Mohoboob

Job Title: Step up Senior

Joined: 2020

I have been working as a step-up senior since I returned to Prideaux Lodge after some time out of care.


I enjoy working with the residents and like to ensure their day is fulfilled.