Prideaux Lodge

148 Barnhorn Road, Little Common, Bexhill-on-Sea TN39 4QL
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9.9 79 Reviews
  • Prideaux Lodge, Bexhill-on-Sea
Prideaux Lodge is situated in Little Common, set in beautiful, large grounds with distant views of the sea and surrounding Sussex countryside.
Prideaux Lodge provides high quality dementia care putting the residents at the centre of everything they do.

Prideaux Lodge is appreciated by its guests for its provision of 24-hour care in an elegant, dignified and homely environment. The home offers freshly cooked meals using high quality locally sourced ingredients.

Prideaux Lodge has 19 bedrooms with a selection of en-suite facilities. All of the rooms include a staff call bell system, Smart television, personal telephone connection and a complementary toiletry basket on arrival to welcome you to the home.

In addition to the south-facing main lounge, the ground floor also comprises of an additional lounge which opens out onto the decking and beautiful rear garden with wild rabbits.

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Care Provided by Prideaux Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Prideaux Lodge Care Ltd
  • Person in charge
  • Denise Argent (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Prideaux Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,250
    • Self-Funded Residential Dementia Care £1,150 – £1,250
    • RESPITE Self-Funded Residential Care £1,150 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,250

  • All fee are subject to an initial assessment based on the residents current daily needs
  • (these prices are only a guideline, please contact Prideaux Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car Park at the front of the Prideaux Lodge


Prideaux Lodge Reviews (79)

Total of 79, showing 61-79
9.9

Prideaux Lodge has a Review Score of 9.9 (9.911) out of 10, based on 24 reviews in the last 2 years. Over all time Prideaux Lodge has 79 reviews.

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Review from Jan S (Friend of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was visiting from 2013 - 2019 regularly. The resident always declared herself to be very happy. She was fond of the staff and they were clearly very fond of her. As a visitor, I was regularly offered a drink and the staff would be happy to move her to a more comfortable position. She was able to discuss
her treatment with the staff and was always treated with kindness and dignity.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review.


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Review from R S (Granddaughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very lovely experience every time I come to see my nan. The staff are very helpful and lovely and my nan seems very happy!

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind response we are glad you are happy with the home.


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Review from K S (Granddaughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful and extremely kind. The home has live entertainment and music that really helps with my nan's state of mind. She seems happy and comfortable in her new home surrounded by friends and love. She is safe and it gives me peace of mind she is happy and well.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review I am glad you feel your nan is well looked after and safe.


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Review from D S (Sister-in-law of Resident) published on 5 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are extremely friendly always on hand to answer any questions. The staff and management are always smart, clean and tidy in their appearance. A delight to watch. They treat everybody with the utmost respect. There is always something different on a daily basis from entertainment,
crafting, gardening and days out. To mention just a few 10 out lf 10 as far as I am concerned.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for our wonderful review.


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Review from S S (Cousin of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative seemed happy and well cared for. Her room is clean and comfortable. Staff were welcoming, friendly and helpful. I have seen many residential homes, and this seems to be one of the nicest!

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your wonderful review.
We have a great team here at Prideaux Lodge.


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Review from A S (Brother-in-law of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management should be commended for all the work that they do and achieve on a daily basis (nothing is too much trouble). They all work as a team and will strive to achieve excellence in every part of their working day. They should all be commended for all the hard work that they do, and
they all have a positive attitude with smiles on their faces.

Reply from Denise Argent, Manager at Prideaux Lodge

We are glad you enjoyed your visit and hope to see you again soon, and we are glad you would recommend us as a home.


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Review from Velda H (Sister of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very happy here and the staff are brilliant nothing is too much trouble. His face lights up when they approach him so I know he is happy.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review, I am glad you feel that we look after your brother well.


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Review from Jackie T (Daughter of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention that my Dad receives from all of the staff is outstanding. They all take the time to get to know him and have time for him. He is so happy there and the staff also go out of their way to welcome in visitors like being welcomed into their own home.

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Review from Lesley B (Sister-in-law of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we have visited Prideaux Lodge. It's a really friendly, caring place. Nice atmosphere, the food and care are great. Everybody is treated with friendship and respect. It's a home. Residents are treated like valued family.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review.


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Review from Frederick H (Brother-in-law of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, caring and very patient to residents.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for your kind review.


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Review from Keith B (Brother-in-law of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy. Clean, good care, support. If you've got to be in a home then this is a very good one.

Reply from Denise Argent, Manager at Prideaux Lodge

Keith
Thank you for your kind review, I am glad you feel that our home is a good one.


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Review from Mandy R (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was looking for somewhere for my Mum so that we could get her out of hospital. Prideaux Lodge was recommended to me and I can see why.
It is a beautiful place, very clean, with lovely rooms too. The staff are lovely and nothing is too much.
So far, my Mum has only been there two weeks, but from what
I have seen it’s perfect for her.
Cannot praise too highly. Would definitely recommend.

Reply from Denise Argent, Manager at Prideaux Lodge

Thank you for you kind review. We are glad that your mum has settled so quickly and you are happy with the Lodge.


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Review from Peter T (Son of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good overall.

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Review from David G (Son of Resident) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Prideaux Lodge in May 2017 and stayed there until hospitalised in June 2018. Unlike most residents, he did not suffer from dementia, so was able to clearly express his feelings about his accommodation and care. He was delighted with his room, the communal areas, the food and the standard
of care and had nothing but praise for both carers and management. His views were confirmed by my own experiences when visiting the home and the contacts I had with carers and management.

Reply from Denise Argent, Manager at Prideaux Lodge

David thank you very much for your kind words. Your father was definitely a character who is missed both by the staff and residents, especially seeing him do his morning exercises. We are glad that you felt we did a good job and your dad was well looked after.


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Review from Joane P (Resident) published on 14 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a very pleasant care home. the staff work very hard. Some residents need more attention than others, so we need more staff and fall back on the agency staff. Furthermore, they are trying more regular staff. There is also a nice garden which we can sit in.

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Review from Chris A (Son of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prideaux Lodge is perfect for my mother as there are only a small number of residents which means that the friendly staff have time on their hands to ensure my mother is well looked after. No care homes are ideal places but from the ones that I have seen this is one of the better ones.

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Review from Mavis S (Wife of Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband took a while to settle as we had not been parted in 65 years of marriage. Once that was overcome he was quite happy, the staff were kind to him and he liked to help with the "wiping up" in the kitchen sometimes (when he was a bit upset- to take his mind off) He enjoys the musical entertainment
and joined in with other activities most of the time but his eyesight prevented him from reading. Unfortunately, he has to leave and go to the hospital for treatment and won't be able to return.

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Review from Raymond M (Son of Resident) published on 21 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prideaux Lodge is extremely well run. The staff are happy, friendly and welcoming, always there with a smile and a cup of tea. There is an open hours feeling to visiting any time of day. My mother is very well cared for day and night and is happy, safe and content. I can thoroughly recommend Prideaux
Lodge to anyone looking to have their loved ones cared for in a clean, efficient and caring environment. Thank you.

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Review from Christine W (Daughter of Resident) published on 29 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I transferred my elderly mother to Prideaux Lodge in February 2016 as she was no longer coping alone at home with a care package. Mum had dementia and was very confused. The Staff at the home spent a lot of time with her helping her to settle in. I chose Prideaux Lodge because of its pleasant, clean
and comfortable environment and the friendly and caring attitude of its staff. The rooms are homely, well decorated and maintained, with modern spotless bathrooms.


You hear such horror stories about elderly care homes but I made the right choice with this one. Mum was given a great deal of attention by staff who genuinely seemed to care about their residents. There were plenty of activities in which residents were encouraged to participate. I am grateful to everyone there for making my mother's last months so comfortable and happy. Mum died there peacefully in August.


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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Prideaux Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Prideaux Lodge is calculated as follows: ( (258 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 282 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prideaux Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (14)

Denise

Denise Argent

Job Title: Registered Manager/Operations Director

Joined: 2017

I am Level 5 Health and Social Care Management qualified. I lead my professional care team in delivering the highest level of care and support for our residents ensuring a person-centred approach is taken.


I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home.


I have worked in the care industry for 16 years and I am very passionate about social care as a whole and ensuring that standards are met across the whole sector.


I am happy for you to come in and have a coffee and meet the team to help identify, what support is available to you should you need the support of a dementia home. I can talk to you about support options including care and respite.


Adela

Adela Buti

Job Title: Health Care Assistant/Weekend Chef

Joined: 2014

I have a wealth of knowledge and am very passionate in caring for my residents and ensuring they receive the best quality of care on a day to day basis. I believe communication is key especially when caring for those with dementia.


Tiffany

Tiffany Collins

Job Title: Senior Care Assistant

Joined: 2019

I have an NVQ Level 3 in Health and Social Care, my current job role is senior care assistant. I have worked in care since I left school. I am a fun and bubbly person who brings happiness and energy to the residents. I enjoy getting involved in activities when they happen in the home. I enjoy keeping our families up to date with our social media page.


Heidi

Heidi Cook

Job Title: Health Care Assistant

Joined: 2020

I am a calm and nuturing person and always strive to make the residents feel at ease. I have an NVQ Level 3 in Health and Social Care which has helped me understand all aspects of the job role and how to meet my residents needs.


Lorraine

Lorraine Wells

Job Title: Health Care Assistant

Joined: 2017

I was a qualified nurse in my previous role and have been in the industry for over 20 years. I am enjoying the role I am currently in and the challenges it brings.


Katie

Katie Mills

Job Title: Laundry Assistant

Joined: 2020

I am NVQ Level 3 qualified in Health and Social Care and have worked in the sector for many years. I have a methodical way of working to ensure that all my resident's needs are met. I am now currently the head of Laundry which I enjoy very much.


Piia

Piia Porentola

Job Title: Senior Care Assistant

Joined: 2019

I am from Finland and my background is in nursing. I am part of the senior care team that ensures the safety of the residents throughout the day, by completing hourly checks and ensuring medication is administered at the right time.


Tracy

Tracy White

Job Title: Head Chef

Joined: 2017

I have been a chef for most of my working career, working in hotels and restaurants. I have been working in care homes now for 12 years. I am renowned for my baking and ensure the residents have a fresh supply of biscuits and cakes throughout the day, with extra care taken on birthdays to ensure the residents get the cake of their choice.


Kirsty

Kirsty Blunden

Job Title: Kitchen Assistant/Bank Chef

Joined: 2019

This is my first role in a care home and I enjoy the homely environment and the choices given to the residents regarding their nutrition. I take pride in ensuring my meals are visually appetising and that visual options are offered to the residents prior to serving.


Wendy

Wendy Lin

Job Title: Kitchen Assistant

Joined: 2016

I have done many roles within the home from housekeeping to laundry and now I have found my niche working in the kitchen alongside some amazing chefs.


Donna

Donna Sanchez

Job Title: Housekeeping

Joined: 2017

I am responsible for the ordering of cleaning supplies and ensuring the home is clean and tidy and odour free.


Deborah

Deborah Noakes

Job Title: Activities coordinator

Joined: 2020

I am currently in charge of keeping the residents entertained through various activities such as arts and crafts, gardening club, I produce a monthly activities schedule for friends and families to see what we are doing within the home.


Gemma

Gemma Tasker

Job Title: Senior Care Assistant

Joined: 2020

I have worked in the care industry for over 000 years. I am currently a senior care assistant administering medication to the residents. I also work on the care plans and risk assessments for the home.


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Hannah Mohoboob

Job Title: Step up Senior

Joined: 2020

I have been working as a step-up senior since I returned to Prideaux Lodge after some time out of care.


I enjoy working with the residents and like to ensure their day is fulfilled.