What types of Care is Berry Pomeroy registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Berry Pomeroy provide?

Own GP if required is an additional type of care provided.

How many Rooms does Berry Pomeroy have?

There are 23 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Berry Pomeroy?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Berry Pomeroy to the centre of Eastbourne?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Berry Pomeroy care home, 26/28 Compton Street, Eastbourne, East Sussex BN21 4EN

Review from Jackie L (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience

Team were very welcoming when Mum transferred to them early last year and are responsive to Mum's personal needs and care. The Team have been willing to discuss any concerns Mum raises and I trust them to make the right decision for Mum. They communicate well as a team and I always get an update or

a response to any issues or outstanding matters. The environment is well cared for and offers a variety of activities and support for the residents but this is not enforced to cater for the more reluctant resident which suits Mum very well. I am grateful for their care and professionalism.

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Review from Nicki L (Daughter of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience

My mother has lived at this care home for nearly 8 years and has been happy and well cared for. In April she fell over and broke her hip and was admitted to hospital. In spite of her great age, she had a hip replacement operation. We were very anxious that she might not recover sufficiently to return

to her home which would have been devastating for her. The staff at the home worked really hard to make the necessary provision to have her home, in spite of her post-operative mobility being limited. They visited the hospital, negotiated with them for the loan and transport of equipment, and welcomed her back with all the facilities necessary to encourage her speedy rehabilitation. They went way beyond the call of duty, and my mother is now home. We're so grateful for their kindness and efficiency.

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Review from Audrey T (Respite Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience

I have been in Berry Pomeroy Care Home for respite care and found everything extremely good. Nothing to complain about anywhere.
I would recommend this care home to everyone I know.
Food was excellent and staff always happy to help.

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Review from Derek R (Respite Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience

We both needed a good rest and this is what we got. The management did everything to make our stay very enjoyable and everybody was very kind to us.

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Review from Daniel E (Son of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience

Mum is very well cared for by all of the team. She was recently offered a new room so that she was closer to the day room and restaurant so that she did not have to struggle with mobility. The move was handled professionally.
A hoist has been installed to assist Mum which confirms the proactive and

supportive approach of the home to deliver excellent support and care.
Communication is regular and we are fully informed of Mum's situation at all times
The staff (two in particular) are outstanding and they make time to discuss Mum's situation on a regular basis. The home treats the residents as family members and it’s a pleasure to deal with everyone at Berry Pomeroy.

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Review from Jasmin N (Daughter of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience

My mother received five-star care and stay at Berry Pomeroy. She stayed there for 5 weeks respite care and enjoyed every minute. Finally returning home full of energy after the excellent food, activities and kind carers helped her recovery. I would recommend Berry Pomeroy for the best care, a beautiful

garden and first class situation near the seafront.

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Review from D H (Daughter of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience

The home was homely.
Not large rooms.
Always somebody on hand when help was needed.
Clean and fresh always when you visit.
Staff always friendly.

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Review from B E (Daughter of Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience

There are not enough words to describe the excellent care given to my mum by the whole team at Berry Pomeroy. Mum returned after being in the hospital to a wonderful welcome home. She was made to feel extra special and it was the simple acts of kindness that made a difference. A welcome home sign, flowers

in her room and a cup of tea and cake. These are things that made such a difference to mum.

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Review from Christopher A (Son of Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience

My mother was a resident for two years in the Berry Pomeroy until she died in September 2022. During her time in the home, she was well cared for. The staff could not do enough for her. Taking her shopping, outings to local parks and indoor activities. Making Christmas and Easter very special during

the Covid lockdowns. The staff are always very helpful, and pleasant and would keep me updated about my mother. When visiting was restricted during Covid, they even helped me with my testing.

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Review from Susan R (Daughter of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience

My father has had respite care to cover our holidays three times this year. Berry Pomeroy residential care home staff have welcomed him most warmly and given him excellent care and attention. He has been well looked after, comfortable and settled. He has enjoyed the food and has joined in several activities.

He likes company and is a social person, so the care and attention have been just what he needed. I am very happy to recommend this home to any elderly person that needs care and support.

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Review from E S (Respite Resident) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience

I was very satisfied with my respite care at Berry Pomeroy and wouldn't hesitate to use them again if the occasion arose.

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Review from Kevin A (Son of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience

Since my mother arrived at Berry Pomeroy she has received excellent care and has been made to feel very welcome. My wife and I greatly appreciate the care that she is currently receiving.

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Review from Keith T (Son of Resident) published on 24 April 2020
Submitted via Website • Report

Overall Experience

I would have no hesitation in recommending this most lovely and thoughtful care home to anyone. My mother is in her mid 80's and is so happy where she is. The management and staff are so very kind and considerate to all the residents and a message of thanks is shown by virtue of my marks given and shown

below.

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Review from Pauline J (Daughter of Resident) published on 23 April 2020
Submitted via Website • Report

Overall Experience

Overall, a wonderful care home - where residents feel safe, happy and are well looked after in a very friendly environment.

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Review from Mark W (Son of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience

My mother has been a resident for nearly 2-years now and has been cared for in a very professional caring environment, along with all the staff that make this place so special. From the management downwards, or ground level caring staff upwards, it's all the same standard, and the standard of care does

not get any better than this; it's superb.
My mother is very happy here, which makes us family very happy too, nothing is ever too much trouble, communication is excellent, it's one big happy family here.
We are so happy we made the right choice for my mum, and for our family too. We can go home as a family in the knowledge that our mother is in good hands, and receiving the best excellent care possible.

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Review from Liz P (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience

I can’t praise Berry Pomeroy enough for their dedication and constant interaction with all parties involved with the care home. I always speak highly of all that they do to support, protect and entertain the residents in every way they can. During these challenging times of the Coronavirus outbreak,

I feel completely secure and happy that my mum is a resident.

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Review from M T (Respite Resident) published on 9 April 2020
Submitted via Postal Card • Report

Overall Experience

On entry to the building, light, no smell, airy and pleasant staff. As a resident, all staff were kind, caring and friendly. The managers helped by sorting appointments, doctor, medication. social services etc. The bedroom was spacious, airy and ensuite, cleaned each day. Washing done and I felt safe.

The food excellent, a varied choice, some with a drink. Lots of social activities in lounges. Visitors are made welcome. it is a good Christian rest home.

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Review from M S (Friend of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience

Our 93 year old friend needed urgent help when his flat caught fire and he was made homeless in a matter of minutes! Berry Pomeroy staff were able to offer accommodation that same day. All the staff were kind and daring, offering support and comfort to a distressed and confused elderly gentleman. I

cannot thank them enough. The Manager was brilliant.

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Review from J V (Respite Resident) assisted by family/friend published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience

I enjoyed my stay. The food was good. The carers were excellent. They did everything that I wanted from them. My room was very comfortable and clean.

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Review from P D (Respite Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience

In the main, care and understanding of people in care very obvious here, most important, plus nourishing food that depends on the cook or how much she has to spend.

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