Bernhard Baron Care Home

Eastbourne Road, Polegate BN26 5HB
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9.9 47 Reviews
  • Bernhard Baron Care Home, Polegate
Providing excellent personalised care for older people is the sole objective at Bernhard Baron Cottage Homes. For over 70 years they have been providing care to singles as well as couples in the cottages and the main building. The homes are a charity and while care is provided on an individualised basis they provide a strong community with activities and support for spiritual needs.

Experienced and dedicated staff value and encourage independence and try to provide for all individual needs, including care, diets and activities. The home has two members of staff with special responsibility for helping with personal interests, activities and frequent outings. They are assisted by a team of volunteers and have a minibus and a car at their disposal.

The cottages consist of a sitting room, a bedroom, a shower room, and a small kitchen. The main building has en-suite bedrooms in addition to lounges, dining room and facilities such as hairdressing and laundry. Several of the bed-sitting rooms are particularly suitable for couples.

Bernhard Baron Cottage Homes provide three-course lunches with choices for each course. Breakfast and tea are served in the dining room or in residents’ rooms and friends and family are welcome to join everyone for a meal. The kitchen staff can cater to residents' needs and preferences.

The homes are set in five acres beautiful grounds with a path winding through the gardens as well as wooded areas designed especially for wheelchairs and for those who need walking aids.

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Care Provided by Bernhard Baron Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bernhard Baron Cottage Homes
  • Person in charge
  • Trudi Knight and Janice Andrews (Registered Manager and Responsible Person)
  • Admission Criteria
    • Open to all
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (52)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Bernhard Baron Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £906 – £1,198
    • RESPITE Self-Funded Residential Care £1,261 – £1,375

  • At Bernhard Baron Care Home (BBCH), we are proud to offer two types of accommodation. Our main building provides comfortable rooms, each with an ensuite and a seating area, ensuring Residents enjoy both privacy and convenience. Additionally, our charming cottages offer self-contained accommodation, ideal for those seeking a more independent living experience within our supportive environment.


    Below, you’ll find details of our fees.


    Cottage

    Single person:


    ?Residential Care Package:


    £1053.00 Per Week


    £4,559.00 Per Month
    Trial period- 4 Weeks £5,041.00



    Couple Per Person:


    Residential Care Package:
    £906.10 Per Week
    £3,927.00 Per Month
    Trial period- 4 Weeks £4,429.00


    ?Main Building
    ?
    Residential Care Package:


    £1,198.00 Per Week
    £5,191.00 Per Month


    Trial period- 4 Weeks £5,499.00



    Respite Care
    ?
    Minimum stay 2 weeks.
    Respite Care Main Building
    £1,375.00 Per Week
    Respite Care Cottage
    £1,261.00 Per Week
  • (these prices are only a guideline, please contact Bernhard Baron Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors.


  • Parking

  • Parking on site, but sometimes it can get a little crowded. Visitors with limited mobility are asked to come up to the main building and will be assisted in finding a suitable place to park. Please do not park outside designated parking spaces without letting staff know as this causes problems for delivery vehicles or ambulances.


Bernhard Baron Care Home Reviews (47)

Total of 47, showing 1-20
9.9

Bernhard Baron Care Home has a Review Score of 9.9 (9.875) out of 10, based on 20 reviews in the last 2 years. Over all time Bernhard Baron Care Home has 47 reviews.

Overall Experience

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Review from Julia S (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a real comfort knowing our mum is being so well cared for. All the staff are so friendly and nothing is too much trouble. She has a lot of visitors, friends and family who are also made to feel very welcome so the transition from her own home to Bernhard Baron Care Home has been made so much easier.
Mum has already made several friends and joins in several of the activities as well as being on the residents' committee.

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Review from Nicky Y (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for six months. She initially found the transition from home to care quite difficult but the staff were fantastically supportive and patient. They have gone out of their way to ensure that everything specifically suits my mum and they continue to do everything possible to
ensure her well being. She has just thoroughly enjoyed her first Christmas at the home and is now looking forward to the continued care and activities in 2025.
From our perspective, we find that all the staff are extremely welcoming when we visit, and I really appreciate the way they keep me updated. As a family, we have been very impressed with the care - in fact another family member has also expressed an interest in joining the waiting list.

Reply from Janice Andrews, Business Manager at Bernhard Baron Care Home

Dear Nicky, thank you so much for taking the time to share your experience. We're truly delighted to hear that your mum has settled in well and is enjoying her time with us. Transitioning to a new environment can indeed be challenging and it means the world to us that our staff's support and patience have made a positive difference for your mum. We're especially glad to know she thoroughly enjoyed her first Christmas with us - it's a special time of year and we work hard to ensure it feels like home for our residents. Your kind words about our care and the interest from another family member are incredibly encouraging and affirm the dedication of our staff.


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Review from William U (Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have completed two years living at Bernhard Baron Care Home in a warm and comfortable cottage close to the main building, which contains the residential component of the home.
Bernhard Baron Care Home is distinguished by a caring philosophy embraced by all members of staff. It creates a warm, nurturing
and supportive environment that comes as close as humanly possible to the ideal of person-centred care.
Bernhard Baron Care Home has been owned by a charitable (non-profit-making) trust for almost eighty years. Trustees are visible and accessible to residents. The home's managers are vigilant but unobtrusive, decisive in emergencies, creating an environment of calmness and order that enables residents to flourish. Residents elect a committee that meets managers monthly to discuss the running of the home.
There are spacious and well-maintained grounds for elderly strollers. A stimulating programme of activities is available. The food is excellent with creative vegetarian alternatives to the changing daily menu.
I hope to spend the rest of my life here.

Reply from Jan Andrews, Business Manager at Bernhard Baron Care Home

Dear William, thank you so much for your kind and detailed review. Your appreciation of our trustees, management team and staff are truly heartwarming. We feel privileged to be your home of choice. Warm regards, Jan.


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Review from Sue F (Daughter of Resident) published on 9 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Bernhard Baron is second to none. Everyone is so kind and caring. My mother is very happy there and she is amazingly well looked after.
They contact me if there are any problems or worries and I trust the staff completely to make the right decisions in my mother's best interests.
The staff
are always willing to chat which is very important for my mother as she is a sociable person and this has contributed to her happiness.

Reply from Jan Andrews, Business Manager at Bernhard Baron Care Home

Dear Sue, thank you so much for your kind words and thoughtful review. It's our pleasure and privilege to care for your mother.


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Review from Sue M (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Bernhard Baron Care Home in January 2024 and since that time the care she has received has been exemplary. Staff always have a smile and a cheerful greeting and nothing is ever too much trouble. If there is a medical concern, they always notify me - either by direct conversation
or by phone. Prescribed medication is always given at the correct time of day and a careful watch is kept if there are any health concerns.
Staff ensure that Mum's personal hygiene is good and she is encouraged to have frequent showers and washes. Her clothes are laundered frequently and her bed linen and towels are kept fresh at all times.
Mum reports that the food is generally excellent with plenty of choice at each meal. The entertainment laid on at Bernhard Baron is excellent and is designed to appeal to all tastes with regular trips out to parks, shops, the seafront and coffee shops.
As you step into this care home, you can feel its sense of community and spirit.

Reply from Jan Andrews, Business Manager at Bernhard Baron Care Home

Dear Sue, thank you for your kind review. It's our pleasure and privilege to care for your mother.


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Review from Sue G (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 98-years-old and has been a resident at Bernhard Baron Care Home and cottages since January 2024.
I am so happy with the home. The staff are all excellent and supportive to my mum, her relatives and friends. The care the residents receive is outstanding.
Mum is so happy there, it's like
an extension of her own family.
I can't recommend the home highly enough.

Reply from Jan Andrews, Business Manager at Bernhard Baron Care Home

Dear Sue, thank you for your kind review and recommendation. It's our pleasure and privilege to care for your mother.


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Review from Emma M (Daughter of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bernhard Baron Care Home has been exceptional in so many ways. My father was given the best care. The staff work as a team and they treat residents as they would their own family. Every effort is made to allow residents to feel at home and at the centre of their care.
My father had a lovely room looking
onto the garden. The gardens are beautiful. We visited often and it was always welcoming and felt a happy and calm place. I have been to many care homes and this one feels different, more like a community where both staff and residents seem to know that it is a special place.
My father was listened to and respected at every stage. Towards the end of his life, the staff were just wonderful. He was given love and support and he was so reassured knowing that his choices would be respected. The care at Bernard Baron enabled my father to have the ending he had wished for, with family at his side. We are so thankful and can't recommend Bernard Baron highly enough!

Reply from Janice Andrews, Business Manager at Bernhard Baron Care Home

Dear Emma, thank you for your thoughtful review and kind words. It was both a pleasure and a privilege to care for your father and I know his loss will be deeply felt within the Bernhard Baron Care Home community.


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Review from Eric B (Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bernhard Baron Care Home is not just a care home. It is a unique place in which the mix of accommodation, of mobile and not-so-mobile residents, cheerful, competent staff and informed care and treatment produces an inclusive, supportive community with maintaining the respect and dignity of residents
at its heart. Above all, it is a kind place set in lovely gardens and birdsong.

Reply from Janice Andrews, Business Manager at Bernhard Baron Care Home

Thank you, Eric, for your kind words. It is a pleasure to have you with us at the home.


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Review from Helen M (Daughter of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a pervasive and reassuring sense of calm when you walk into Bernhard Baron Care Home.
The facilities are clean and well-appointed and residents have the freedom to make their accommodation their own space. The meals were a great joy for my mother, balanced, tasty and home-cooked and a good
time to socialise with others.
There is a stimulating and imaginative weekly programme of activities and social events, catering for a broad range of interests and making great use of their minibus for trips out.
The thoughtful, resident-focused attention to detail is reflected in the gardens too, which are beautifully and creatively laid out, with many varying seasonal highlights.
Mum received an exceptional level of care, with love, kindness and sensitivity at its core throughout her time there. The staff's frequent visits to her room were a great comfort and source of interest to her and time was made to find out how she really was. Their holistic support was extended to the family and was immensely appreciated by us all.

Reply from Janice Andrews, Business Manager at Bernhard Baron Care Home

Thank you, Helen, for your kind review. It was our pleasure to have been able to care for your mum.


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Review from Andrew M (Son of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Bernhard Baron Care Home in Polegate for the last 8 months. She has received the most amazing care with the kindest people looking after her. All of the staff are Bernhard Baron are devoted to the well-being of the residents. She has a lovely room that she has been allowed to furnish
with her furniture and pictures. It's a marvellous place with kindness in abundance. Thank you Bernhard Baron and to all the staff.

Reply from Janice Andrews, Business Manager at Bernhard Baron Care Home

Thank you Andrew for your kind review, it is a pleasure to care for your mother.


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Review from Jane P (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very happy with the care she receives in this home. The carers are kind and supportive of her needs and keep me well-informed should she have any falls or other problems.
I have always found the home to be warm, homely and comfortable. There are lots of activities, should she wish to join
in, and she enjoys walking around the grounds, weather permitting. She tells me the food is good and plentiful. I know that she is well cared for here, which gives me great peace of mind.

Reply from Janice Andrews, Business Manager at Bernhard Baron Care Home

Thank you so much for your kind words; it is a pleasure to care for your mum.


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Review from S B (Sister-in-law of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister-in-law has been at this care home she has been very well looked after especially when she was so ill. I can't speak highly enough of it.
It is a great relief to me as I know I don't have to worry about her as she is safe and happy.

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Review from Fiona R (Daughter-in-law of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Bernhard Baron was only positive. A healthy, vibrant atmosphere pervades the home. Nourishing meals are provided, and the members of staff and carers are thoughtful and kind. Interesting outings are organised along with stimulating "in-home" activities. There are pretty gardens and
access to nearby shops.
All this helped make my mother-in-law's final year very contented and comfortable.

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Review from M B (Son of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is quite simply the best I have ever seen and I have visited more than a few through grandparents' friends and other relatives. The staff are unfailingly friendly and helpful, whether you are talking about carers or administrators. So many of the residents have smiles on their faces,
it must be good even when I'm not there. Mum, over 90 and frail after surviving a successful lung cancer operation, often says how fortunate she feels to be there. Even though her deafness can be frustrating, I've never seen any staff look irritated or act short with her. It is a great place!

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Review from L M (Daughter of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and I couldn't believe our luck when we were shown a Bernhard Baron Care Home cottage! She is so happy in her cosy new home whilst still enjoying a degree of independence but having care on hand. All the staff are so kind and helpful. I can now go on holiday knowing all Mum's needs, especially medically
are being taken care of.

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Review from Sue S (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My only negative is that when in isolation I have been advised that residents are given their meals in takeaway-type containers which aren’t easy to use to cut up food etc. and feel this isn’t very nice/dignified for them. If they request proper plates, cutlery etc. it has to be kept in their room,
which I totally understand, but does it have to be kept in their bathrooms? I don’t think this is very hygienic and feel there must be another way surely?
All of the staff are very friendly and caring and can never do enough, the cleanliness of the home is outstanding and it appears to be a very safe environment. I feel if the above points could be ironed out I would give a five-star review. It’s just the little things that count sometimes.

Reply from Janice Andrews, Business Manager at Bernhard Baron Care Home

Thank you for your comments, Sue, and for taking the time to leave a review. Regarding your observations of measures put in place during residents' periods of isolation, we have to adhere to strict infection control procedures following Government guidelines and effectively using the resources we have available. However, we take your comments on board and would like to assure you that we are constantly looking at ways of improving our service.


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Review from Patricia K (Cousin of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has resided at Bernhard Baron cottage homes for six years and during that time the overall care she has received has been excellent. The staff are professional yet friendly and approachable and attend to my cousin according to her individual needs. Although busy with their daily routines they
have time to be sociable with residents and visitors. My experience is of a relaxed and happy atmosphere. Initially, my cousin joined in many of the varied activities on offer for residents and there are also local trips to places of interest. Recently she has become more frail and less mobile. To help her still feel integrated it was suggested she move rooms to be nearer the main hall and dining facilities. This was a thoughtful and helpful move. My cousin values the Christian ethos of the care home and looks forward to the Sunday evening services led by local priests and a couple who are wonderful volunteers. We look forward to our visits with such a welcoming environment.

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Review from G P (Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Bernhard Baron Care Home with my husband in 2020 to live in one of the cottages. We have the best of both worlds - we have our privacy and independence with support when we need it and when we can no longer manage in the cottage, we will be able to move to the main building with more care
provided. We will stay in the same community where we already know everyone.
The care is first-class - nothing seems to be too much trouble and any worries are dealt with in a very kind and sympathetic way.
There are plenty of activities to suit everyone's taste and interest - outings, card games, other table games, a weekly ecumenical church service, craft, poetry, singing, exercises, gardening, bible studies, films, computer club, etc.
The food is excellent - well cooked and served with plenty of choice.
The trustees are Quakers which sets the tone for the whole ethos of the home which is outstanding.

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Review from H G (Daughter of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad moved to Bernhard Baron Care Home he has changed so much. He has gone from a shy and anxious person to a happy and outgoing person in around 6 months. He talks very fondly of all the staff and constantly mentions how lucky he is to live there and how well cared for he is. As a relative,
it brings peace of mind to know that he is well cared for. We have been very impressed with the level of care, support and communication. We feel very lucky that our dad is living in such a wonderful place with amazing staff. We are always made to feel welcome every time we visit.

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Review from Roger A (Son of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother feels, safe, secure, happy and loved. Her cottage is perfect. The balance between independence and constant care is just right. As a family, we are delighted that she has found her happy home at Bernhard Baron Care Home.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Bernhard Baron Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Bernhard Baron Care Home is calculated as follows: ( (210 Excellents x 5) + (30 Goods x 4) ) ÷ 240 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bernhard Baron Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Trudi

Trudi Knight

Job Title: Principal Care Manger

Joined: 1989

Trudi has spent over 35 years at the Homes, starting as a carer and quickly moving into management positions, which she has held for at least 15 years. In addition to having the title of Principal Care Manager, Trudi is also a Registered Manager.


Janice

Janice Andrews

Job Title: Business Manager (Responsible Person)

Business Manager (Responsible Person)


Frequently Asked Questions about Bernhard Baron Care Home

What types of Care is Bernhard Baron Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bernhard Baron Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bernhard Baron Care Home have?

There are 52 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Bernhard Baron Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bernhard Baron Care Home to the centre of Polegate?

0.3 mile(s) as the crow flies, distance by road may be significantly further.