Bernhard Baron Care Home

Eastbourne Road, Polegate BN26 5HB
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9.9 47 Reviews
  • Bernhard Baron Care Home, Polegate
Providing excellent personalised care for older people is the sole objective at Bernhard Baron Cottage Homes. For over 70 years they have been providing care to singles as well as couples in the cottages and the main building. The homes are a charity and while care is provided on an individualised basis they provide a strong community with activities and support for spiritual needs.

Experienced and dedicated staff value and encourage independence and try to provide for all individual needs, including care, diets and activities. The home has two members of staff with special responsibility for helping with personal interests, activities and frequent outings. They are assisted by a team of volunteers and have a minibus and a car at their disposal.

The cottages consist of a sitting room, a bedroom, a shower room, and a small kitchen. The main building has en-suite bedrooms in addition to lounges, dining room and facilities such as hairdressing and laundry. Several of the bed-sitting rooms are particularly suitable for couples.

Bernhard Baron Cottage Homes provide three-course lunches with choices for each course. Breakfast and tea are served in the dining room or in residents’ rooms and friends and family are welcome to join everyone for a meal. The kitchen staff can cater to residents' needs and preferences.

The homes are set in five acres beautiful grounds with a path winding through the gardens as well as wooded areas designed especially for wheelchairs and for those who need walking aids.

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Care Provided by Bernhard Baron Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bernhard Baron Cottage Homes
  • Person in charge
  • Trudi Knight and Janice Andrews (Registered Manager and Responsible Person)
  • Admission Criteria
    • Open to all
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (52)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Bernhard Baron Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £906 – £1,198
    • RESPITE Self-Funded Residential Care £1,261 – £1,375

  • At Bernhard Baron Care Home (BBCH), we are proud to offer two types of accommodation. Our main building provides comfortable rooms, each with an ensuite and a seating area, ensuring Residents enjoy both privacy and convenience. Additionally, our charming cottages offer self-contained accommodation, ideal for those seeking a more independent living experience within our supportive environment.


    Below, you’ll find details of our fees.


    Cottage

    Single person:


    ?Residential Care Package:


    £1053.00 Per Week


    £4,559.00 Per Month
    Trial period- 4 Weeks £5,041.00



    Couple Per Person:


    Residential Care Package:
    £906.10 Per Week
    £3,927.00 Per Month
    Trial period- 4 Weeks £4,429.00


    ?Main Building
    ?
    Residential Care Package:


    £1,198.00 Per Week
    £5,191.00 Per Month


    Trial period- 4 Weeks £5,499.00



    Respite Care
    ?
    Minimum stay 2 weeks.
    Respite Care Main Building
    £1,375.00 Per Week
    Respite Care Cottage
    £1,261.00 Per Week
  • (these prices are only a guideline, please contact Bernhard Baron Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors.


  • Parking

  • Parking on site, but sometimes it can get a little crowded. Visitors with limited mobility are asked to come up to the main building and will be assisted in finding a suitable place to park. Please do not park outside designated parking spaces without letting staff know as this causes problems for delivery vehicles or ambulances.


Bernhard Baron Care Home Reviews (47)

Total of 47, showing 21-40
9.9

Bernhard Baron Care Home has a Review Score of 9.9 (9.875) out of 10, based on 20 reviews in the last 2 years. Over all time Bernhard Baron Care Home has 47 reviews.

Overall Experience

  • 41
  • 6
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Date Published

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27

Review from I P (Goddaughter of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always experienced a friendly and caring environment and have been welcomed as visitors. We are impressed with the standard of care and the attentiveness and responsiveness of the staff. Even during the pandemic, we were able to visit within the Covid guidelines and found the arrangements safe
and sensible. Overall, we are very comfortable with the level of care and the welcome we receive from the home.

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Review from Ian C (Nephew of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt spent the last 4 years of her life in Bernhard Baron Care Home. Until recently she took advantage of social activities and outings. Her care was exemplary, with falls checked by NHS, and me being kept informed. In her final weeks, I spoke to care staff, almost every day. When I visited in person
the week before she died, it was clear she was very comfortable, and I felt welcomed and comforted by the staff. Throughout Covid, Bernhard Baron Care Home used weekly video calls so that we could see and speak to each other, and share stories. These interactions were highly valued because visiting in person was a 1200-mile round trip. In my quarterly visits before Covid, it was clear my aunt was very happy and stimulated by the Bernhard Baron Care Home environment. Once Covid rules allowed, I visited in June and October 2021, and March and September 2022. On our final visit, Bernhard Baron Care Home was back to its pre-Covid state with many residents/staff in the public areas. Of all the care homes I have experienced, Bernhard Baron Care Home has the best environment and atmosphere.

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Review from Margaret F (Friend of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend lived at Bernhard Baron cottage homes for six years - first in one of the cottages and then in the main house. Throughout those years, she was so grateful for all the care and support she received. Her great wish was to end her days in the place that was home to her. The amazing staff cared
for her with such kindness and compassion.

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Review from Y B (Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at Berhard Baron Care Home for almost three years now. I am in my nineties, and my health is failing. My family and I are confident that here I will receive first-class care.

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Review from Mary H (Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living at Bernhard Baron Care Home for about five years and have no regrets.

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Review from J A (Daughter-in-law of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is extremely happy and well cared for. I cannot fault Bernhard Baron Care Home.

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Review from J S (Daughter of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father has been a resident at Bernhard Baron Cottage Home for seven months but has had two spells in hospital due to falls. We were satisfied that all risk assessments were in place and his wellbeing was maintained while he was away. More recently his general health has deteriorated and he is now
receiving care in bed which has been carried out in an extremely caring way.

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Review from R P (Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The aspiration of Bernhard Baron Cottage Homes is to be a "community" a community of staff, residents and trustees. Tho their eternal credit the staff and trustees have managed to fulfil this asperation throughout the ravages of Covid. At the cost of restrictions to these, their own family lives the
staff have managed to keep the invasion of Covid to a minimum, yes! there had to be restrictions to community life for periods but we have come through to a renewed openness of life here.

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Review from P A (Son of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care at all times for my father over his twilight years. Friendly devoted staff, fantastic food in a comfortable happy environment.

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Review from V D (Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident in the main house of Bernhard Baron for the past seven months, and from the outset, I felt at home and very well cared for. I soon made some very good friends as there is a loving atmosphere among the residents, and the managers and all other staff members are extremely caring
and supportive. Most rooms are on the ground floor with access to the beautiful garden, well kept by our maintenance team. The meals are tasty and varied, and there are plenty of choices. The activities including outings are very well organised and enjoyable. I can thoroughly recommend Bernard Baron to anyone looking for a safe and pleasant environment and a comfortable home in which to spend the latter years of their life.

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Review from J W (Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here into one of the cottages 18 months ago and have been impressed and grateful for all the amenities and the care I have received. I think the cottages are unique in providing an attractive, independent and comfortable home, but with daily care and food and extra care provided if needed, as
after my hip operation. They provide opportunities to mix with other people, but with a private place to return to. The gardens too are spacious and well maintained and colourful.

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Review from R D (Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's quite a solitary experience, living in a care home and facing up to the fact that one is here for the rest of life on this earth. Bernhard Baron Cottage Homes, however, is the place to do it. Cottage life is good, with freedom to come and go as one wishes. House residence when greater care becomes
necessary. My experience of nearly 5 years has been good. I am full of praise for the management during lockdown especially. We were cared for very well.

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Review from E B (Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came here 6 years ago and now have a pleasant room within the main building overlooking the rose garden and lovely flowers. The food is good and plentiful and varied, vegetarian and specific diets are catered for. Tea etc is always available. The carers and all staff are caring and helpful. The communal
rooms are available one is big enough for films, one with Books and DVDs to borrow. Weekly we have a Church Service, exercise and wellbeing classes. Two carers arrange outings in the minibus. Residents recite poetry and singing all run by residents. My only negative comment is that communication is poor and information is not always passed on. This is a good comfortable happy home.

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Review from David T (Resident) published on 18 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I could not wish to be in a better place for the rest of my life.

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Review from Marion M (Friend of Resident) published on 19 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Seems to be a very attractive, clean, caring, thoughtful place. I love the Peace Garden.

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Review from A J (Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here in a cottage since June 2019. Although things have changed considerably because of lockdown etc Bernhard Baron Cottage Homes have cared for me well. Our movements are restricted but it has been made possible for the cottages to meet together and share activities. Although we cannot
enter the main building as the more vulnerable residents live there, we do exercise outside daily and can meet in a marquee at the rear of the main building. Regular cleaning and health check-ups.

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Review from Patricia P (Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident in a cottage for the past eight years and am very comfortably settled.

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Review from Carmen R (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for the past two years.
She is registered blind and at 95 years old, she has complex needs. However, all the care staff and managers have treated her with loving care and great respect at all times. This gives me peace of mind. There is a good choice of meals, a wonderful
laundry service, hairdressers and always a very good range of activities for all abilities. Cleanliness is excellent throughout the buildings. I am able to speak freely to my mother's key worker and have found managers to be efficient, approachable and understanding.

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Review from Tobias (Friend of Resident) published on 8 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing service! Recommend it to anyone! Care outstanding. Activities taking place throughout the day. Like a home from home!

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Review from Liz (Daughter of Resident) published on 5 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been incredibly happy, secure and content thanks to the great job they have done looking after him.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Bernhard Baron Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Bernhard Baron Care Home is calculated as follows: ( (210 Excellents x 5) + (30 Goods x 4) ) ÷ 240 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bernhard Baron Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (2)

Trudi

Trudi Knight

Job Title: Principal Care Manger

Joined: 1989

Trudi has spent over 35 years at the Homes, starting as a carer and quickly moving into management positions, which she has held for at least 15 years. In addition to having the title of Principal Care Manager, Trudi is also a Registered Manager.


Janice

Janice Andrews

Job Title: Business Manager (Responsible Person)

Business Manager (Responsible Person)