Bernhard Baron Care Home

Eastbourne Road, Polegate BN26 5HB
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9.9 47 Reviews
  • Bernhard Baron Care Home, Polegate
Providing excellent personalised care for older people is the sole objective at Bernhard Baron Cottage Homes. For over 70 years they have been providing care to singles as well as couples in the cottages and the main building. The homes are a charity and while care is provided on an individualised basis they provide a strong community with activities and support for spiritual needs.

Experienced and dedicated staff value and encourage independence and try to provide for all individual needs, including care, diets and activities. The home has two members of staff with special responsibility for helping with personal interests, activities and frequent outings. They are assisted by a team of volunteers and have a minibus and a car at their disposal.

The cottages consist of a sitting room, a bedroom, a shower room, and a small kitchen. The main building has en-suite bedrooms in addition to lounges, dining room and facilities such as hairdressing and laundry. Several of the bed-sitting rooms are particularly suitable for couples.

Bernhard Baron Cottage Homes provide three-course lunches with choices for each course. Breakfast and tea are served in the dining room or in residents’ rooms and friends and family are welcome to join everyone for a meal. The kitchen staff can cater to residents' needs and preferences.

The homes are set in five acres beautiful grounds with a path winding through the gardens as well as wooded areas designed especially for wheelchairs and for those who need walking aids.

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Care Provided by Bernhard Baron Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bernhard Baron Cottage Homes
  • Person in charge
  • Trudi Knight and Janice Andrews (Registered Manager and Responsible Person)
  • Admission Criteria
    • Open to all
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (52)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Bernhard Baron Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £906 – £1,198
    • RESPITE Self-Funded Residential Care £1,261 – £1,375

  • At Bernhard Baron Care Home (BBCH), we are proud to offer two types of accommodation. Our main building provides comfortable rooms, each with an ensuite and a seating area, ensuring Residents enjoy both privacy and convenience. Additionally, our charming cottages offer self-contained accommodation, ideal for those seeking a more independent living experience within our supportive environment.


    Below, you’ll find details of our fees.


    Cottage

    Single person:


    ?Residential Care Package:


    £1053.00 Per Week


    £4,559.00 Per Month
    Trial period- 4 Weeks £5,041.00



    Couple Per Person:


    Residential Care Package:
    £906.10 Per Week
    £3,927.00 Per Month
    Trial period- 4 Weeks £4,429.00


    ?Main Building
    ?
    Residential Care Package:


    £1,198.00 Per Week
    £5,191.00 Per Month


    Trial period- 4 Weeks £5,499.00



    Respite Care
    ?
    Minimum stay 2 weeks.
    Respite Care Main Building
    £1,375.00 Per Week
    Respite Care Cottage
    £1,261.00 Per Week
  • (these prices are only a guideline, please contact Bernhard Baron Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors.


  • Parking

  • Parking on site, but sometimes it can get a little crowded. Visitors with limited mobility are asked to come up to the main building and will be assisted in finding a suitable place to park. Please do not park outside designated parking spaces without letting staff know as this causes problems for delivery vehicles or ambulances.


Bernhard Baron Care Home Reviews (47)

Total of 47, showing 41-47
9.9

Bernhard Baron Care Home has a Review Score of 9.9 (9.875) out of 10, based on 20 reviews in the last 2 years. Over all time Bernhard Baron Care Home has 47 reviews.

Overall Experience

  • 41
  • 6
  • 0
  • 0
  • 0

Date Published

47
6
9
20
27

Review from Maureen M (Daughter of Resident) published on 5 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run. Care, comfort, decor, catering, entertainment are all very good. It is a real home from home where all individual needs are met by very caring and well trained staff. Great co-operation between staff and relatives. Residents will always have issues and queries, but these are dealt with
and resolved in a caring and sensitive way where possible.
Would highly recommend.

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Review from Brenda D (Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All areas are kept spotlessly clean.
Managers, care staff, housekeepers, gardeners and kitchen staff are always polite and cheerful, even when very busy (plus office staff).
The food is excellent, plenty of choice i.e. alternatives.
Plenty of activities and outings but no pressure to take part.
Overall,
a place of peace and loving care.

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Review from Gill K (Daughter of Resident) published on 4 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is extremely happy at Bernhard Baron Cottage Homes (BBCH) and feels the community is like a family. He feels well supported and is treated with dignity and respect. As his memory has deteriorated the staff and activity co-ordinators have offered extra support finding activities that are relevant
to my father's interests as abilities. BBCH has always been extremely welcoming to me on my visits and I enjoy staying in the guest accommodation and joining my father for meals. We are really pleased with the caring attitude of staff and the supportive ethos within the community.

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Review from Helen L (Friend of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a friend of a friend from another county and realised that I was unlikely to find anywhere which could meet my needs, both current and potential. I am enjoying the independence of my own cottage. Very adequately furnished with my own furniture and pictures. A carer checks me in the cottage
morning and evening. The main meal is communal and there is a very varied menu. Provisions for breakfast and tea are available to collect daily. The cottages are cleaned weekly and bed linen is provided and laundered. There is a very varied programme of activities - a wide range of crafts, painting, films, outings, visitors to shops. Religious activities. Independent with the support of care and security.

Reply from Alex Woolf, Marketing at Bernhard Baron Care Home

Thank you Helen for your lovely review.


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Review from Jean N (Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely helpful with certain stages. Extremely kind and caring.

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Review from J A (Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel comfortable and safe here, with such skilled and caring staff. I hope to remain here until I die. There is an atmosphere of a caring family. Until I am unable to look after myself, I am living in my private cottage in the grounds.

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Review from Brian D (Son of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are attentive, friendly and look after the residents. Everyone on the staff and trustees of the charity are approachable and treat you as friends not residents or patients. The human touch is there from the beginning. Nothing is too much trouble for them.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Bernhard Baron Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Bernhard Baron Care Home is calculated as follows: ( (210 Excellents x 5) + (30 Goods x 4) ) ÷ 240 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bernhard Baron Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Trudi

Trudi Knight

Job Title: Principal Care Manger

Joined: 1989

Trudi has spent over 35 years at the Homes, starting as a carer and quickly moving into management positions, which she has held for at least 15 years. In addition to having the title of Principal Care Manager, Trudi is also a Registered Manager.


Janice

Janice Andrews

Job Title: Business Manager (Responsible Person)

Business Manager (Responsible Person)