Their door is always open and they are keen to offer advice and a smile.
James E (Son of Resident)
the staff are doing everything they can to support both Mum and us, as a family, on this journey.
Debbie A (Daughter of Resident)
From the very first visit, we've been made welcome and the communication has been great.
S C (Daughter of Resident)
Colleagues at Bethune Court will be happy to discuss our weekly fees with you and what our fees include.
Bethune Court has a Review Score of 9.8 (9.788) out of 10, based on 22 reviews in the last 2 years. Over all time Bethune Court has 84 reviews.
Review from James E (Son of Resident) published on 16 December 2024
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Review from Debbie A (Daughter of Resident) published on 11 December 2024
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Review from S C (Daughter of Resident) published on 27 November 2024
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Review from Carol H (Daughter of Resident) published on 18 October 2024
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Review from Diane C (Daughter of Resident) published on 18 October 2024
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Review from R F (Husband of Resident) published on 2 August 2024
Submitted via Postal Card •
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Reply from Jacqueline Law, Manager at Bethune Court
Thank you for taking the time to review Bethune Court and we are pleased you rate our overall experience as excellent. We're very pleased your wife was happy and cheerful at Bethune Court. My door is always open to discuss all aspects of care at Bethune Court.
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Review from Zoe Y (Niece of Resident) published on 3 May 2024
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Review from Susan J (Daughter of Resident) published on 4 April 2024
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Review from C A (Daughter of Resident) published on 28 February 2024
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Review from Tricia R (Daughter of Resident) published on 14 December 2023
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Review from Kathryn S (Daughter of Resident) published on 13 December 2023
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The modern, well-decorated building set in attractive gardens
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Review from Julian S (Son of Resident) published on 13 December 2023
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Reply from Jackie Law, Manager at Bethune Court
Thank you for taking the time to review Bethune Court and we are pleased that you rate our care/support as excellent. Thank you for your kind comments regarding our home and our team, which I will pass on to all colleagues. We have a daily, weekly and monthly programme of activities, which is created with our residents’ input. We encourage our residents to take part, but respect their wishes if they don’t wish to participate. If you would like to discuss suggestions for activities or anything else, I would be happy to do so at a mutually convenient time.
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Review from Susan P (Goddaughter of Resident) published on 16 October 2023
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Review from N P (Son of Resident) published on 29 September 2023
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Review from Carol H (Daughter of Resident) published on 14 September 2023
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Review from June J (Respite Resident) published on 2 June 2023
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Review from Jan C (Daughter of Resident) published on 18 April 2023
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Review from Nadira C (Daughter of Resident) published on 12 April 2023
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Review from G N (Daughter of Resident) published on 6 April 2023
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Review from M D (Daughter of Resident) published on 5 April 2023
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The Review Score of 9.8 (9.788) out of 10 for Bethune Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.788 for Bethune Court is calculated as follows: ( (218 Excellents x 5) + (32 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 260 Ratings = 4.788
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bethune Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Feb 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have a vacancy for care. Please contact Bethune Court directly for further details.
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