Bethune Court

30 Boscobel Road, St Leonards-on-Sea TN38 0LX
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9.8 84 Reviews
  • Bethune Court, St Leonards-on-Sea
Anchor’s Bethune Court in St. Leonards-on-Sea enjoys a location close to the seafront and is within a short distance of the attractions offered by the seaside town.

The home supports older people to live a comfortable lifestyle in single en-suite rooms and continues to welcome new residents.

The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Meals are cooked fresh and from locally sourced and seasonal ingredients. Bethune Court is part of Anchor which has almost 60 years of experience in housing and care for older people.

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Care Provided by Bethune Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jacqueline Law (Manager)
  • Admission Criteria
    • Please contact Bethune Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bethune Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,180
    • Self-Funded Residential Dementia Care from £1,180
    • RESPITE Self-Funded Residential Care from £1,180
    • RESPITE Self-Funded Residential Dementia Care from £1,180

  • Colleagues at Bethune Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Bethune Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Bethune Court Reviews (84)

Total of 84, showing 21-40
9.8

Bethune Court has a Review Score of 9.8 (9.788) out of 10, based on 22 reviews in the last 2 years. Over all time Bethune Court has 84 reviews.

Overall Experience

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Date Published

84
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8
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62

Review from Alan G (Nephew of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my aunt has been excellent throughout the time she has been in the home. Staff are caring and thoughtful and my aunt's needs are always uppermost in attention.
The home is clean and welcoming and the facilities are perfect.

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Review from A W (Son of Resident) published on 30 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is always a pleasure to visit Bethune Court, and despite one disappointment and one major inadequacy, everything else is excellent. Bethune Court is bright, clean and very welcoming. The staff are extremely friendly, they provide excellent care, and they go the extra mile to support the needs of
the residents. However, a large unexplained increase in fees has been disappointing. The one major failing is that the food is very poor in both the quality and the quantity offered to the residents. Nevertheless, I very much agree with one resident who commented that residents can be themselves there and enjoy the company of fellow residents, and this together with the excellent care provided makes Bethune Court highly recommendable.

Reply from Jackie Law, Manager at Bethune Court

Thank you for taking the time to review Bethune Court and we are pleased you rate our care/ support as excellent. We appreciate your kind comments regarding our team, which I will pass on. Our residents are encouraged to provide feedback on our menus and all our food is freshly prepared, to suit individual dietary requirements and preferences, with second helpings being offered to all residents. I regularly sit with residents at mealtimes to ensure that they are happy with their meals. Our fee increase reflects higher costs, such as energy and other essentials. This also supports payment of the real Living Wage to our care colleagues, to ensure we can continue to provide high quality care. I am happy to discuss the matters raised at a mutually convenient time.


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Review from V M (Sister of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always received a warm welcome and the staff have been friendly and shown interest and concern for my sister and always helped me with her when necessary.

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Review from David L (Son of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care my mum has received since she entered Bethune Court two years ago. The kindness and respect shown to all residents are wonderful and our whole family is enormously grateful for the gentle and positive care mum has received. The staff are switched on, engaged
and obviously proud of the high professional standards and ethos they have created. I would recommend the home to anyone looking for a safe place for their loved ones.

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Review from F K (Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love my room, it is very comfortable with a nice view.
I enjoy the activities especially when we all sit and chat. I love playing scrabble.
My family can come anytime.
If I was at home, I couldn’t manage. The food is so good I have tea and biscuits and I have put on weight!

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Review from Bertha T (Wife of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Personal attention by staff and know first names. Residents are encouraged to use as much motor skills as possible, can roam the building with a contact system worn around the neck.
Kindness and consideration of staff.
Outdoor places to visit residents.
Food is much enjoyed by residents.
Could not
ask for more, congenial and caring atmosphere. Many thanks!

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Review from Patricia L (Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You are a person here and you can do things you want to here. Everyone is kind to each other and everyone enjoys each other's company. I am interested in other people and sometimes we help through difficult times.

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Review from B W (Daughter of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Some members of staff need to be trained in considering different relationships between relatives and residents and not make judgements as they do not know the full circumstances of the families.
The home itself is clean and bright and welcoming and nicely laid out.

Reply from Victoria Willard, Manager at Bethune Court

Thank you for taking the time to review Bethune Court and we are pleased that you rate our staff as very good. We have discussed your concerns regarding a member of our team and understand that you are happy with our team. We are happy to discuss any aspect of our care at a mutually convenient time.


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Review from A O (Niece of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt became a resident on a respite care basis in October 2021. She was made to feel very welcome and comfortable at Bethune Court and over Christmas requested that she continued to live there on a permanent basis.
The room is lovely with a sea view which mirrors the view from my Aunt's flat.
The home has allowed her to bring her own furniture, pictures and photos into the room so the result is it feels like home for her. She praises the staff's care and the quality of the meals. She has had a fall but staff are on hand quickly and call paramedics to check everything is OK. The care plans are available to view on request.
For me, as her niece, the helpfulness and kindness of the staff have been a major benefit. They always have time to talk whether it is to me when I telephone or when visiting my Aunt in her room. The home is professionally run. Their policy for Covid-19 security is good.

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Review from P N (Daughter of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is happy and well cared for at Bethune Court. She has full mental capacity and loves living there, she seems happy and that is all we can ask for. All staff are very helpful and friendly whenever we need to contact them.

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Review from L O (Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not as for better. I love my room and I came here because friends came here.

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Review from P H (Husband of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care of my wife is excellent with only minor glitches, one of the carers treated my wife roughly when dressing her (believed to be agency). All the staff are caring and attentive to my wife's needs as her Alzheimer's progresses eg moving her to a separate dining room because she was unhappy with
the noise in the main dining room and embarrassed at her inability to feed herself. Provision of dedicated help at mealtimes also chowed carers were observant and responsive to residents needs. All the staff/carers are friendly and approachable and act promptly on requests my family and I make. Responsive to Covid-19 has been very good and clearly designed to safeguard residents.

Reply from Victoria Willard, Manager at Bethune Court

Thank you for taking the time to review Bethune Court and we are pleased that you are extremely likely to recommend our care home. I will ensure that our team are aware of your kind comments. We ensure that all our residents who require assistance with dressing are treated with kindness and care.


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Review from C F (Daughter of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Approachable, friendly staff.
Mum seems well cared for and I know she is safe. It's difficult to assess all areas as due to covid, I've not been in the home apart from the visiting room.

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Review from Julia M (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Bethune Court. They have looked after my parents, both of whom have/had complex healthcare needs, since April 2019. My father died earlier this year at a time when the staff were stretched almost to their limits with the physical and emotional challenges of caring for frail
elderly people during the height of the pandemic. Nevertheless, the kindness they showed to all my family was a huge comfort to us all. My mother continues to benefit from the staff's gentleness and compassion and from the efficient and professional management of the home. As a family, we simply don't know what we'd do without Bethune Court.

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Review from Peter S (Son of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Bethune Court for two years. He has a lovely room looking over the sea and he loves the garden when the weather is warm. The staff are fantastic, really friendly and caring and extremely competent (there is a very low rate of staff turnover so they know the residents and genuinely
care about them) it's a modern building, nice and light and airy. Food is good (especially the home-made cakes) and there is a full programme of activities for the who want them. I can't recommend it too highly.

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Review from E O (Nephew of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and professional staff member who happily talked about my aunts condition.

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Review from L S (Daughter of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always helpful and caring, happy with fathers care this far.

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Review from Frances K (Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has become my home now, I am moving into a new room with a sea view. The singer we had yesterday was brilliant and music brings us all together we like the tea and biscuits! the food is good, I have put on two stone.

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Review from David H (Son of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved here in May and although she struggles being away from home she has settled well. The staff have a big part to play in this as they are extremely friendly, helpful and kind. There are plenty of activities for her to get involved in, a varied menu with good quality food and her flat has
a view of the sea. I am very happy with the choice of residential care for my mother.

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Review from Frances L (Daughter-in-law of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are polite friendly and helpful. My mother in law seems very happy here.

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Bethune Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for Bethune Court is calculated as follows: ( (218 Excellents x 5) + (32 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 260 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bethune Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 03 Mar 2025

We currently have a vacancy for care. Please contact Bethune Court directly for further details.


Awards / Recognitions (4)

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