Bethune Court

30 Boscobel Road, St Leonards-on-Sea TN38 0LX
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9.8 84 Reviews
  • Bethune Court, St Leonards-on-Sea
Anchor’s Bethune Court in St. Leonards-on-Sea enjoys a location close to the seafront and is within a short distance of the attractions offered by the seaside town.

The home supports older people to live a comfortable lifestyle in single en-suite rooms and continues to welcome new residents.

The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Meals are cooked fresh and from locally sourced and seasonal ingredients. Bethune Court is part of Anchor which has almost 60 years of experience in housing and care for older people.

Show Bethune Court on the Map

Care Provided by Bethune Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jacqueline Law (Manager)
  • Admission Criteria
    • Please contact Bethune Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bethune Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,180
    • Self-Funded Residential Dementia Care from £1,180
    • RESPITE Self-Funded Residential Care from £1,180
    • RESPITE Self-Funded Residential Dementia Care from £1,180

  • Colleagues at Bethune Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Bethune Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Bethune Court Reviews (84)

Total of 84, showing 41-60
9.8

Bethune Court has a Review Score of 9.8 (9.788) out of 10, based on 22 reviews in the last 2 years. Over all time Bethune Court has 84 reviews.

Overall Experience

  • 70
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Date Published

84
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8
22
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Review from Teresa M (Niece of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Bethune Court is the best I have ever seen. I was a nurse and I have worked in loads of nursing homes and I would say this is the best by far. I hope if I have to go into a home I hope it is this one or one which is the same. I would tell anyone to go to this home if needed. A1 Gold Star.

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Review from C L (Daughter of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother accompanied by my father, went to Bethune Court for two weeks respite care after a traumatic stay in hospital. The excellent care she received whilst there made a considerable improvement to her mental and physical appearance within only a week. In fact both my parents looked better than they
have done for many months when they left to go home. As a family, we are very grateful to all the wonderful people who work there.

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Review from T B (Son of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Early days but experience so far has been very good. Staff all seem very caring and the home is very clean and well maintained!

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Review from S J (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Throughout lockdown, it's been hard not visiting Mum. But have been safe in the knowledge that she has been looked after. All the staff have done a fantastic job.

Reply from Victoria Willard, Manager at Bethune Court

Thank you for taking the time to review Bethune Court, and we are pleased that you rate our overall standard as very good. Your mum has provided positive feedback on our activities, but we would be happy to discuss all aspects of our home at a mutually convenient time.


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Review from Richard C (Son of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Overall opinion of Bethune Court is very positive. The staff, both in the office and on the caring side are always friendly and supportive. Dads care, as far as I know, has been good and he very much enjoys the food. On the negative side, he has lost many of his own clothes and quite often is dressed
in clothes we have never seen before, but I gather this is a common problem in Care Homes. The manager has a hands-on approach and has always been very responsive to any concerns we have had. I have had the experience of other Care Homes and Bethune Court is definitely up there.

Reply from Victoria Willard, Manager at Bethune Court

Thank you for taking the time to review Bethune Court. We are pleased that you rate our overall standard as excellent and I will pass your kind comments to our team. I’ve discussed your concerns regarding your father’s clothing with our laundry staff, who have assured me that he only has his clothes in his room. I’d be happy to discuss this directly if you could contact me to arrange a mutually convenient time.


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Review from Anne B (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the Pandemic, I have not been able to visit my mother during the past year as I do not live in England.
I have always been informed about her falls by phone and other information has come regularly by email.
Monitors have been installed in her room so they can react quickly.
I have found
all the staff friendly helpful and caring when I have spoken to them.
A member of staff has taken her to recent medical appointments for me and my mother has remarked how kind and patient they are.
The standards of hygiene must still be high and the safety of the residents seems to be a priority through this pandemic.

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Review from Christina C (Daughter-in-law of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend Bethune Court it's a high standard.
The staff are very accommodating to my mother-in-law. The care is outstanding. The communication to us (the family) is second to none.
We know everything that is going on in these difficult times.
We know how much our mother is cared for, we have
been allowed to use technology to see and speak with our Mother.
She seems to be thriving without our visits due to the care and support from all their staff at Bethune court.
When we were allowed to visit. Bethune Court is exceptionally a clean environment. The aromas of good food being cooked as you walk in the door.
Also, the weekly themes are amazing.
Daily activities on offer too.
As a family, we could walk away with a free conscious knowing our Mother is supported and cared for in a clean and happy environment.
A great relationship with our Mother, Bethune court has been her family in these uncertain times.
We cannot thank Bethune enough for their hard work and support in this pandemic.

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Review from H C (Sister of Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister went into Bethune Court in 2019. It is a very clean and well-run home and I don't have to worry about her. We loved coming through the door and hearing music it is a happy home. I would recommend it always and my sister loves it here. I am completely happy with my sister being here. The staff
are always happy and friendly. We love the view from her room. We are looking forward to visiting her after Covid.

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Review from Kerry (Daughter of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted to care at the end of November 2020.
Due to Covid, we have never been able to see inside or visit her room except for a window visit. Bethune however gave us a WhatsApp tour prior to admission.
Never is it an issue to them to enquire how Mum is doing and if we want to speak to
her they will either arrange immediately or arrange a call back which has always happened.
The staff are friendly and approachable.
Bethune was recommended by work colleagues some years ago and now I work for the NHS the home still has a great reputation.
I am very happy with our choice in very difficult circumstances. We would have never wanted Mum to end up in residential care but we were no longer able to provide the care she needs due to her deteriorating health with dementia.
I would happily recommend it here.

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Review from John B (Power of Attorney of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It would appear that every care is taken to ensure the safe and happy existence of residents. The staff seem to be very kind and considerate.
Accommodation always looked clean (when we were allowed to visit!!)

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Review from Jim L (Son of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful and appear knowledgeable. Staff always seem to have enough time to listen to my questions and either answer them or put me in touch with the appropriate person. I have been able to arrange telephone contact and video contact with my mother with no notice required. It has been
a tough time for residents, their families and staff. I feel that my mother is valued and receiving care and support which puts my mind at rest. I have not been able to visit for over six months so feeling that my mother is safe and secure is really important at this time. Thanks to all the staff.

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Review from K L (Resident) published on 11 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy and content, very good food. The staff are very good and a very nice lot. Different activities during the day.

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Review from A H (Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcome on arrival, kind and helpful staff. A lovely and pleasant room with en-suite very comfortable. Lovely menu and food excellent. All the staff, bright, kind and cheerful at all times also coping with various coverings, masks etc. Finally, I must say how much I enjoyed my time at Bethune court
well looked after and care and attention at all times. A big thank you to all the staff. Keep well and best wishes, stay safe.

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Review from Angela H (Friend of Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your carers are wonderful - so patient and kind. Before the lockdown the visits were so relaxed and peaceful - thanks to the carers. Since the time we have been allowed restricted visits the arrangements have been the best you could manage and I am very grateful to you.
Christmas dinner 2019 was delicious!

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Review from M T (Son of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was introduced to Bethune Court through a friend and knew it was the right place for my ageing father. I live abroad so needed to know dad would be happy and safe. The staff at Bethune Court are all amazing and caring individuals. My dad is happy and very well looked after. I would recommend Bethune
Court happily.

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Review from P O (Son of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is 98 years old and came to live at Bethune Court after a number of falls and a long spell in hospital. From the start, the care at Bethune Court has been exemplary. The staff are genuinely caring and are helpful, cheerful and upbeat at all times. And, as a relative, I have always found the
carers informative, supportive and approachable.

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Review from P H (Daughter of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my mum has received since coming to Bethune Court has been exemplary. The staff are, without exception, caring and courteous. Nothing is too much trouble. They pay attention to all the residents personal preferences. There is always a feeling of welcome to family members.

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Review from Philip D (Son of Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who had Alzheimer's Disease spent four years at Bethune Court. I visited unannounced and met the home manager who gave me a tour of the facility as well as answering my questions. It was clear from that first visit that the home was both well run and had a friendly and homely atmosphere. All
the staff at Bethune Court are most attentive and caring towards the residents. I ate in the dining room with my mother a number of times and was very impressed with the nutritional quality and choice of food available. The home offers a varied range of activities twice a day which my mother enjoyed participating in and the staff clearly enjoyed being part of. These activities also included a number of external people who came in to the home to entertain the residents. I was confident throughout the four years that my mother was safe, well looked after and treated compassionately with dignity and respect, particularly in her last months when her level of personal care needs increased.

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Review from Patricia T (Daughter of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found as soon as my brother & I walked into Bethune Court, this was the place we wanted our mother to be. Very caring staff can't do enough for our mother. Lovely food & spotlessly clean everywhere.

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Review from M C (Son-in-law of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit my mother-in-law. She always seems happy and content. The food she is given looks very good. Activities occupy her and she likes to get involved with 'things'! The staff are polite to us when we visit and kind to her all the time. Her room is good, bathroom excellent.

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Bethune Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for Bethune Court is calculated as follows: ( (218 Excellents x 5) + (32 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 260 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bethune Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 03 Mar 2025

We currently have a vacancy for care. Please contact Bethune Court directly for further details.


Awards / Recognitions (4)

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