Bethune Court

30 Boscobel Road, St Leonards-on-Sea TN38 0LX
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9.8 84 Reviews
  • Bethune Court, St Leonards-on-Sea
Anchor’s Bethune Court in St. Leonards-on-Sea enjoys a location close to the seafront and is within a short distance of the attractions offered by the seaside town.

The home supports older people to live a comfortable lifestyle in single en-suite rooms and continues to welcome new residents.

The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Meals are cooked fresh and from locally sourced and seasonal ingredients. Bethune Court is part of Anchor which has almost 60 years of experience in housing and care for older people.

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Care Provided by Bethune Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jacqueline Law (Manager)
  • Admission Criteria
    • Please contact Bethune Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bethune Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,180
    • Self-Funded Residential Dementia Care from £1,180
    • RESPITE Self-Funded Residential Care from £1,180
    • RESPITE Self-Funded Residential Dementia Care from £1,180

  • Colleagues at Bethune Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Bethune Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Bethune Court Reviews (84)

Total of 84, showing 61-80
9.8

Bethune Court has a Review Score of 9.8 (9.788) out of 10, based on 22 reviews in the last 2 years. Over all time Bethune Court has 84 reviews.

Overall Experience

  • 70
  • 12
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Date Published

84
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8
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62

Review from J J (Respite Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the quality of care is very good. What is clear to me is the lack of staff. Because of that, the staff cannot give their time to what is required. This seems to be a problem everywhere and does not give confidence to us elderly. So for me and the fact of what is paid, a full complement of staff
is a necessary requirement.

Reply from Victoria Willard, Manager at Bethune Court

Thank you for taking the time to review Bethune Court and we are pleased that you rate our safety/security as excellent. We regularly review our staffing levels to ensure that our resident’s needs are met. From further communications, we understand that we have allayed your concerns.


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Review from M O (Resident) assisted by family/friend published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Takes ages for tasks to be completed. Doesn't seem to be a clear line of communication between staff, residents and relatives. Can be frustrating. I know staff have the best of intentions but need to do what they say they will do.

Reply from Victoria Willard, Manager at Bethune Court

Thank you for taking the time to review Bethune Court and we are pleased that you would be likely to recommend our home. Communication is a priority to ensure our care is of the highest standard and our care staff have daily handover meetings. We are keen to understand your concerns so will arrange to discuss these with you when this is convenient.


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Review from J M (Daughter of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for and safe, she seems happy and contented when I visit. The staff are lovely and the whole atmosphere is relaxed and homely. The food is very good and mum looks forward to meal times which is great for interaction and companionship.

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Review from Audrey R (Daughter of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without exception ever member of staff was so pleasant, friendly and caring, not just to our father, but to all members of the family. Our father's stay was unfortunately short, but we would have no hesitation in recommending Bethune Court to anyone.


Every aspect of the home from the purpose built

premises, cleanliness of all areas, stimulation of the residents through to the food was first class.

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Review from David M (Regular Volunteer) published on 26 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Bethune Court on a regular basis and have always found the care first class. The staff are always friendly and extremely professional and I would have no hesitation in recommending Bethune Court to friends and family.

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Review from Maureen C (Wife of Resident) published on 26 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall Bethune Court is a first class care home. From the entrance and right through the home, a very high standard is visible and maintained. Staff are friendly and welcoming, yet also professional in their role. There is a good rapport between staff and management, giving a strong sense of security
and support while experiencing a lovely home feeling environment. Care for those we love is always difficult to confront but Bethune is an excellent choice for someone facing this dilemma. I spend many happy times here while visiting my husband. I am always made welcome, to both joins in the daily activities and stay for meals. I would highly recommend Bethune, to anyone considering the need of care for their loved ones.

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Review from Jan S (Daughter of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly, clean, light and spacious home. My mother has been well looked after and is happy in this home. The staff are always friendly and willing to help.

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Review from Judy P (Regular Volunteer) published on 11 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Drawing Life is a group that leads life drawing classes at Bethune Court. It is a beautiful location with very pleasant, bright interiors. There is a very friendly atmosphere with both staff and residents welcoming us every time we visit. The residents here produce some wonderful drawings and we all
look forward to our classes at Bethune Court.

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Review from Mary G (Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience as a resident for about six years has been that:


- the friendliness and helpfulness of most of the staff,
- the wide variety of entertainment activities available,
- the generally high quality of the (purpose-built) accommodation which gives an impression of spaciousness and light

and also - in the case of the three distinctive lounges - of comfort.


All combine to make Bethune Court feel like a 'home from home'.


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Review from Ann R (Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time at Bethune Court Care Home has been really happy as the people are very friendly and they make sure we use our time to get the maximum interest out of life.
Hastings is brilliant as the town caters for a large variety of people and encourages diversity in ideas as well as occupation, so you
may discover a group in the home discussing the likelihood of 'global warming' by another one who are seriously concerned about an increase in cabbage flies on the town allotments!

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Review from Patricia P (Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoy living here.

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Review from Linda W (Resident) assisted by family/friend published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home to be very comfortable. I liked my room. It was homely, light and bright. Te range of choice of meals was very good. The staff were professional, friendly and attentive. The range of activities was good. I liked having my own chair put in place. If and when I return, I will look forward
to any trips that the home organises. Thank you so much - further, the walk in shower was excellent.

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Review from P G (Resident) assisted by family/friend published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from team leaders, carers and activity staff to cooks and cleaners. Couldn't have been better.

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Review from D B (Son of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, modern, clean run home. The staff are friendly and caring with good interaction with myself letting me know of any issues arising with my dad. Importantly he is happy with the carers and his accommodation but sadly cannot accept his change in his life.
If all care homes are as good as this
there would be few issues.

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Review from S B (Daughter of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past year I have been more than happy with the all round care provided by the staff at Bethune court. They treat my mother with respect and the care provided is exemplary. I would/have not hesitated to recommend Bethune Court to anyone looking for care for the elderly with Dementia/Alzheimer's.

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Review from C P (Son of Resident) assisted by family/friend published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bethune Court has been perfect for our difficult relative - they keep him calm, settled and involved without using medication. He believes he's in a 5* hotel and with superb food, light surroundings and caring staff, we almost believe it too.

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Review from D J (Son of Resident) published on 30 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was recommended Bethune Court by a resident over 3 years ago and haven't regretted it. Mum is permanently happy there - well cared for. I visit at a range of days/times and am always made to feel welcome. Care/support is first class.

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Review from L D (Daughter of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum initially went into the care home for respite only, but quickly appreciated that she was no longer coping at her own home and wanted to stay. We are therefore pleased that she is surrounded by caring staff, given good wholesome food and there is plenty of activities if she wants to join in. Whenever
we visit her, we always have a warm welcome. Everyone is very friendly and we have been grateful for any advice needed - especially in the early days. As we live some distance away, it's reassuring for us to know that mum is really happy there and well looked after - many thanks!

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Review from Jeannette H (Niece of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A few years ago, my aunt was diagnosed with Alzheimer's and it became obvious to her family that she could no longer continue living alone. I took her to see many care homes in Eastbourne, Bexhill and Hastings and she chose Bethune Court. She especially enjoys being able to see the sea from her window
(she was in the navy).
Her room is always clean and comfortable and she is now content to spend her time at Bethune Court. She enjoys the activities and going for walks and outings with the staff she also loves her breakfast and is very happy with the food offered. She is now happy and settled at Bethrune Court.

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Review from Irene P (Resident) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Bethune Court Residential Home, everything, in my opinion is 100%

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Bethune Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for Bethune Court is calculated as follows: ( (218 Excellents x 5) + (32 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 260 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bethune Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 03 Mar 2025

We currently have a vacancy for care. Please contact Bethune Court directly for further details.


Awards / Recognitions (4)

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