Blair House

24 Pevensey Road, St Leonards-on-Sea TN38 0LF
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9.9 36 Reviews
  • Blair House, St Leonards-on-Sea
Part of the well-respected Regal Care Trading Ltd portfolio, Blair House Care Home is a converted Georgian facility that makes for a comfortable environment for up to 24 people with care related needs.

The home is situated in St Leonards-on-Sea, which makes for a relaxing and scenic environment, while service users enjoy luxury bedrooms, comfortable social areas, a private garden and a sensory room.

A wide range of activities and entertainments are on hand for residents, who have all their dietary needs and personal security issues handled within the service.

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Care Provided by Blair House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alaw Roberts (Manager)
  • Admission Criteria
    • Private and Local Authority referrals
    • Ages 65+
  • Room Information
    • Single Rooms (29)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Blair House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £770 – £1,100
    • Self-Funded Residential Dementia Care £770 – £1,100
    • RESPITE Self-Funded Residential Care £770 – £850
    • RESPITE Self-Funded Residential Dementia Care £770 – £850

  • Fee will vary depending on the package of support required
  • (these prices are only a guideline, please contact Blair House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open for visiting, please book the visit beforehand if possible. Please complete LFT before visiting.


  • Parking

  • Free on road parking.


Blair House Reviews (36)

Total of 36, showing 1-20
9.9

Blair House has a Review Score of 9.9 (9.853) out of 10, based on 9 reviews in the last 2 years. Over all time Blair House has 36 reviews.

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Review from Jason M (Son of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff very polite and helpful, caring for my father. All the managers were easy to talk to and understanding and did whatever they could to help me and my father's situation.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for taking the time to write a review for our home, we appreciate your kind words.


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Review from K A (Friend of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place - the staff are exceptional - so friendly. The house is always clean and fresh smelling - unlike other places I have visited in the past. My friend always looks well-dressed and is happy here - I was offered a drink as soon as I arrived and was even invited for lunch. It was really
nice to see so much activity, residents were playing board games around the tables and there was plenty of laughing and joking between them. A really nice home and one I would recommend.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a lovely review, I will be sure to share your comments with the team.


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Review from Paul F (Son of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Blair House Care Home back in May 2023, it was a huge relief to my sister and I. From the first day we visited, we felt the staff were very caring. Unfortunately, my mum passed away on 04/10/2023. I cannot thank the manager and staff enough. They were always friendly welcoming and
very patient. The care my mum was given was first-class right until the end, I felt she passed away with respect and dignity. A care home is only as good as the staff who work there, Blair House has impeccable staff!
Thank you Blair House family.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a heartfelt review, I will be sure to pass on your message to the staff. Our thoughts are with you both.


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Review from Sally R (Respite Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always book Mum here when we go on holiday, she considers it her holiday.


Mum has early onset Alzheimer's so gets a little confused with any change in her routine, the staff here always make sure she is comfortable and feels totally home from home - she loves going here.


She says the food is amazing,

all home cooked and plenty of it - a real strong point in her view.


The home is always very clean and never have I been there and experienced 'that' smell you so often get from other care homes.


My only small criticism is some of the rooms and furniture is a little dated and could do with a bit of a spruce up.


Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a positive review, I will ensure that I share it with staff. As you know the house is a work in progress and hopefully by your next visit the furnishings may have been update. It is always lovely to see Mum, she is an absolute pleasure to have with us.


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Review from Mark W (Friend of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming staff who really seem to care for their residents. Lovely garden area, regular entertainment, tea, coffee offered as soon as you arrive or lunch if you are staying a little longer.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for your lovely review, I will share your comments with the staff team.


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Review from Michael D (Son of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to management and all the staff, both upstairs and downstairs, not forgetting the night staff, for looking after Mum in her final years and especially her final few days with the care she was given which was outstanding. Also, for making us very welcome as part of the Blair House family,
it has been a privilege to know you all. If anybody has doubt about placing a loved one in care and are local to Hastings, Blair House is the place, it's not the building but the people inside that make it.
Thank you very much again, see you soon.

Reply from Kate Jeffrey, Manager at Blair House

Thank you so much for this wonderful recommendation, we hope you are all well and that we get to see you soon, much love to you all. We have the very fondest memories of Mum.


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Review from Jeannie N (Wife of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband was accepted into Blair House in 2022, it was a huge relief, as I had been his carer since his dementia was diagnosed in 2016. Fortunately, he settled well.
The manager is very understanding and approachable, always ready to discuss any issues I had relating to his care. She has gathered
together a team of dedicated, compassionate and respectful carers who are continuously alert to personal needs, with reassuring words to calm any fears of anxiety.
Sadly, my husband passed away recently., but I give a heartfelt thank you to the staff who cared for him with great love and compassion. They became like a second family helping us through a heartbreaking time.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for these lovely comments; as always, I will share them with the team. We thank you for continuing to be part of our family, and you will both always be very special to us.


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Review from C N (Son of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the management and staff for all their care for my father. Having visited several times while he was in their care, and even after he passed away, always found everyone helpful and friendly. I would recommend Blair House and all the staff to anyone. I was so pleased my father spent his
last days here. Thank you for all your help and support.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for this very kind review, he was a true gentleman and has left us with some wonderful memories.


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Review from S P (Daughter of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in safe hands and very well cared for.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for these kind words. I will pass your comments to the team.


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Review from G K (Friend of Resident) published on 26 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited for the first time in a year, and the changes have been incredible. The home is clean, bright and cheerful. The staff were very welcoming and friendly. I was offered a drink instantly. I understand the home has a new manager, and they have obviously made a lot of difference. I could see all
the residents were looked after really well, staff and residents were happy and sociable. The home had a really good vibe.

Reply from Kate Jeffrey, Manager at Blair House

Thank you so much for taking the time to write such a nice review, this has been appreciated. We look forward to seeing you again.


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Review from Jill M (Sister of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has lived at Blair House Care Home for many years. He is very happy there and said how much nicer it is at Blair House than where he has lived previously. He especially enjoys the garden. The care/support he receives is very good. I think the staff treat the residents with dignity. The staff
are friendly and approachable. I have had lunch there is it was good. The manager was helpful when I needed some advice. Blair House is a clean, friendly care home.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for taking the time to review our home, your comments are appreciated.


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Review from D R (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved to Blair House three weeks ago. It was going to be difficult for me to put her into a residential for many emotional reasons and she didn't really want to be there even though she needed twenty-four-hour care. But now she is already starting to feel at home and settled. The staff are kind
and friendly. Mum looks cleaner and tidier than she's looked for a while and she is very well-fed. Her room is nice and sunny and has been made personal.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for your kind review, I'm sure once mum settles into the house she will begin to enjoy our activities and join in. It's always a pleasure to see you.


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Review from M D (Friend of Resident) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care manager and staff seem very kind, caring and patient with the residents. My friend seems relatively settled though she has only been a resident for a few months. The furnishings are practical for the type of home.

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Review from S S (Ex Family Member) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our daughter and I have found Blair House to be very cosy and friendly which is what we were looking for.
He loves the music playing and T.V which is so good for him.
We are very happy to have found this home as it's nice and small.

Reply from Carole Brown, Manager at Blair House

Thank you for your kind review, care for relatives is what we do best.


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Review from Valerie F (Resident) published on 16 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly place, excellent food and in general, the care is good. The manager couldn't be any better, going that extra mile. I don't have much contact with the deputy manager, but she carries out her duties efficiently. In spite of being so very busy, the carers are kind and there whenever necessary.
The medication is given at the appropriate time and there is somebody there until it has been taken. Some carers are better than others but that is only to be expected.

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Review from J R (Wife of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very impressed with all the carers. They have shown my husband, love and a lot of care, all the time he has been at the home. These last few weeks he has been very poorly but all care and attention were given to him with a lot of dignity.

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Review from V S (Daughter of Resident) published on 26 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care my father has received is outstanding in every way. The carers are so thoughtful and show such kindness, he has praised them to me and I have seen it for myself.
A lovely team of outstanding carers.

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Review from Janice C (Wife of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home looks clean and homely. I have not been inside because of lockdown. The gardens and conservatory are pleasant and enjoyed by residents. I can't say about some things as COVID has occurred. It is a well run and caring home.

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Review from Susan B (Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the 6 years, I have been at Blair House I've been very happy and treated with much kindness and much help. All the staff are very friendly and I think of them as my second family. There is so much going on here that I really enjoy and I love all the entertainment etc. I try to take part in all
the activities thank you.

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Review from Tiffany P (Daughter of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it relaxing, the staff are nice caring for my mum and dad. I get on well with the residents and they get on with my dad.

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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Blair House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Blair House is calculated as follows: ( (102 Excellents x 5) + (5 Goods x 4) ) ÷ 107 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Blair House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (5)

Alaw

Alaw Roberts

Job Title: Manager

Joined: 2019

Alaw Roberts has worked for the company since 2019. Started as a student and has progressed to become the manager.


Ewa

Ewa Brus

Job Title: Deputy Manager

Joined: 2014

Ewa is the deputy manager of Blair House. She has worked for the company since 2014! Ewa first joined us as the housekeeper. Ewa is dedicated to her role.


Sandra

Sandra Cosgrove

Job Title: Chef/Housekeeper

Joined: 2021

Sandra is our wonderful chef and housekeeper. Sandra does the cooking at Blair on Wednesdays, Thursdays and Fridays!


Tasmin

Tasmin

Job Title: Healthcare Assistant

Joined: 2016

Tasmin known and loved by the residents as 'Tas' she has been with us since 2016. Tas works night shifts, she keeps the residents safe and happy during the nights.


Ronna

Ronna

Job Title: Housekeeper

Joined: 2023

Ronna is our Housekeeper, she is here twice a week and keeps the home fresh and clean. The residents also enjoy her company when she comes in.


Frequently Asked Questions about Blair House

What types of Care is Blair House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Blair House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Blair House have?

There are 29 Single Rooms.

What are the Facilities & Services at Blair House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Blair House to the centre of St Leonards-on-Sea?

0.2 mile(s) as the crow flies, distance by road may be significantly further.