Blair House

24 Pevensey Road, St Leonards-on-Sea TN38 0LF
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9.9 36 Reviews
  • Blair House, St Leonards-on-Sea
Part of the well-respected Regal Care Trading Ltd portfolio, Blair House Care Home is a converted Georgian facility that makes for a comfortable environment for up to 24 people with care related needs.

The home is situated in St Leonards-on-Sea, which makes for a relaxing and scenic environment, while service users enjoy luxury bedrooms, comfortable social areas, a private garden and a sensory room.

A wide range of activities and entertainments are on hand for residents, who have all their dietary needs and personal security issues handled within the service.

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Care Provided by Blair House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alaw Roberts (Manager)
  • Admission Criteria
    • Private and Local Authority referrals
    • Ages 65+
  • Room Information
    • Single Rooms (29)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Blair House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £770 – £1,100
    • Self-Funded Residential Dementia Care £770 – £1,100
    • RESPITE Self-Funded Residential Care £770 – £850
    • RESPITE Self-Funded Residential Dementia Care £770 – £850

  • Fee will vary depending on the package of support required
  • (these prices are only a guideline, please contact Blair House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open for visiting, please book the visit beforehand if possible. Please complete LFT before visiting.


  • Parking

  • Free on road parking.


Blair House Reviews (36)

Total of 36, showing 21-36
9.9

Blair House has a Review Score of 9.9 (9.853) out of 10, based on 9 reviews in the last 2 years. Over all time Blair House has 36 reviews.

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Review from John N (Husband of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very satisfied. I like the staff they are helpful and obliging. I like my room and getting lots of tea.

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Review from S F (Resident) published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staying at Blair House has been an experience. Wonderful place to be. The staff are great, kind and dedicated to their job. Rooms are a good size, with an en-suite bathroom in some of them. Also, there are shower rooms and a bathroom with an electric shower chair for people who can't walk very well.
The meals are all fresh. Such a great place for care or respite.

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Review from Mary S (Friend of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My old friend's family live abroad, his companion had died and he was living alone with 'care'. When he had a minor fire, his evening carer found Blair House who took him in at once. His improvement has been truly marvellous in just three months. He accepts loss of 'freedom', is now clean and well-dressed,
his beard trimmed, he no longer drinks alcohol and has put on weight. Most of all he responds to the care and laughter of the staff.

Reply from Carole Brown, Manager at Blair House

Thank you Mary for these kind words.


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Review from Kenneth G (Husband of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding the staff so pleasant and the kindness shown to my wife and myself, I feel very happy for her to stay in the home.
This is not only my thinking, it is also that of the family (daughter, son and grandchildren).

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Review from Paul B (Son of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home has become a lot cleaner in the last three months from when my mum was being looked after. Things are better. This is my last review of the home as my mum passed away at the end of May. Still, need work done on the home but the staff and management are better. The management still needs more
support and money spent on the home.

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Review from Shirley F (Partner of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner came to Blair House from Northampton. I cannot praise the manager and staff enough. Their care and kindness was fabulous. It was like home from home. Always offered tea/coffee/lunch etc - nothing was too much trouble. I am only sorry my partner had to leave due to his aggressive behaviour
but I shall always be grateful for the kind care and attention given. It is a very happy place!

Reply from Carole Brown, Manager at Blair House

Thank you Shirley, it was very sad that your partner had to move on, I hope he continues to get the support he needs.


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Review from M M (Son of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in very well here at Blair House.
She has lived there just over 14 months now and is always clean when we visit (which was always a struggle). She is also happier and up most days sitting in the lounge (before she would stay in bed for days).
The staff are very helpful and the
care home is always spotless.
Security is spot on, more so than another care home we visited.
Very happy with the care provided.

Reply from Carole Brown, Manager at Blair House

Thank you for your kind words


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Review from Steven A (Nephew of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just returned from visiting my uncle at Blair House. It was a huge relief and pleasure to see how well he is being cared for. Staff are very friendly and management is very helpful.

Reply from Carole Brown, Manager at Blair House

Thank you Steven for your kind words, I will pass this on to the staff


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Review from S G (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found staff very welcoming. They are good with residents, always offer refreshments on arrival, and if they are there for a while, will offer more refreshments.


They leave you to visit in peace, but they are at hand if you need them.


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Review from Linda L (Daughter-in-law of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager and staff were always welcoming to visitors. Our father was only at Blair House for six weeks (he died), so this review can only be brief.

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Review from Alison (Daughter of Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all wonderful, helpful, compassionate and understanding. They give care and support to both residents and families in equal measure. There are lots of cuddles which makes the relationship between carers and the residents more like close family. I can discuss anything with the staff who
either advise or just listen and sympathise.

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Review from Barbara W (Sister of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant and helpful staff, always a smile on their faces. The residents seem happy.

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Review from Jennifer (Sister of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We arrived at Blair House today at 2.00pm to visit my sister. As always we were greeted by the staff and other residents in a very friendly and hospitable way. Blair House is always very welcoming and the staff encourage friends and family to get involved. My sister has settled in to Blair House very
well and is always happy and relaxed on our arrival.

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Review from Stephen A (Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like it here, been here for 4 weeks.

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Review from Sue (Daughter of Resident) published on 28 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents moved to Blair House in 2007, both suffering with dementia. They were there together until my father passed away in 2014.


The care provided then was exceptional. My mother and I were supported by the manager and staff. My father, who died in hospital, was visited by his personal carers

who, with permission, saw to his personal care one last time. I know this only because the Ward Sister told me.


My mother can be difficult, but nothing seems to phase the manager or staff. They chivvy her along, encouraging her to eat, drink and join in activities. She likes to sing so enjoys the visits of the entertainer.


We are told everything concerning her health and well being and involved in her care plan.


Mum rarely recognises us despite frequent visits and often sends us away, but I know that while she is in Blair House she is safe, well cared for and loved. That gives us peace of mind in a difficult situation. I can only commend and recommend the manager and staff and all they do.


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Review from F O (Husband of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are nice and helpful can't say anymore. My wife is very difficult at the best of time.

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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Blair House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Blair House is calculated as follows: ( (102 Excellents x 5) + (5 Goods x 4) ) ÷ 107 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Blair House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (5)

Alaw

Alaw Roberts

Job Title: Manager

Joined: 2019

Alaw Roberts has worked for the company since 2019. Started as a student and has progressed to become the manager.


Ewa

Ewa Brus

Job Title: Deputy Manager

Joined: 2014

Ewa is the deputy manager of Blair House. She has worked for the company since 2014! Ewa first joined us as the housekeeper. Ewa is dedicated to her role.


Sandra

Sandra Cosgrove

Job Title: Chef/Housekeeper

Joined: 2021

Sandra is our wonderful chef and housekeeper. Sandra does the cooking at Blair on Wednesdays, Thursdays and Fridays!


Tasmin

Tasmin

Job Title: Healthcare Assistant

Joined: 2016

Tasmin known and loved by the residents as 'Tas' she has been with us since 2016. Tas works night shifts, she keeps the residents safe and happy during the nights.


Ronna

Ronna

Job Title: Housekeeper

Joined: 2023

Ronna is our Housekeeper, she is here twice a week and keeps the home fresh and clean. The residents also enjoy her company when she comes in.