The Chase

5/6 Southfields Road, Eastbourne BN21 1BU
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8.5 2 Reviews
  • The Chase, Eastbourne
The Chase is a small homely care home that provides care and support to the residents who live here involving a tailored care package to each individual to meet each person's needs.

The Chase has a friendly, welcoming atmosphere.

The management and staff are trained and experienced in supporting individuals to meet their needs. Each resident has a care package that is tailored to meet their individual needs.

Residents are involved in the meal planning through residents meetings and menus are planned to cater for individuals meal requirements and dietary needs. There is an in-house cook who cooks homemade meals daily using fresh ingredients.

The Chase has an accessible garden for residents to enjoy.

There is an in-house activity lady who will plan activities with residents and incorporate activities they enjoy.

The home is situated near Eastbourne railway station and is walking distance to the town centre and other local amenities. There is parking on site for friends and family when visiting.

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Care Provided by The Chase

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The Chase Care Home Ltd
  • Person in charge
  • Shari Hayward (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 3

Funding & Fees Guide for The Chase

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Care £900 – £900
    • RESPITE Self-Funded Residential Dementia Care £900 – £900

  • Fees vary depending on the room size and location in the building of the room
  • (these prices are only a guideline, please contact The Chase to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Chase Reviews (2)

8.5

The Chase has a Review Score of 8.5 (8.542) out of 10, based on 2 reviews in the last 2 years. Over all time The Chase has 2 reviews.

Overall Experience

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Date Published

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Review from A K (Friend of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care given to my colleague was excellent in every respect - the staff and management understood and dealt very proactively with his needs until his demise - he said to me on many occasions that he was glad he was in such a friendly and caring home and he never had anything to complain about
- thank you very much from a friend of the resident.

Reply from Shari Hayward, Manager at The Chase

Thank you very much for your review. It is very nice to hear such kind words from yourself and your friend.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Review from Catherine S (Daughter of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most welcoming, caring home I have been to. All the staff are lovely and brilliant with the residents. It is a warm and friendly environment. The home provides brilliant activities for the residents, last week there was the most fantastic singer when I arrived. They celebrate everyone's birthdays
with parties and it is genuinely like a family. Me and my daughter love sitting in the lounge with everyone, the staff and other residents fully engage her and we always feel very welcome. Highly recommend!

Reply from Shari Hayward, Manager at The Chase

Thank you for your review. The residents love seeing you and your daughter when you visit and she always brings a smile to their faces.


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Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 8.5 (8.542)

Overview of Review Score

The Review Score of 8.5 (8.542) out of 10 for The Chase is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Chase is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.542 Points relating to the number of positive Reviews for The Chase is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 2 Positive Reviews ÷ 4.8 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about The Chase

What types of Care is The Chase registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Chase provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Chase have?

There are 22 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Chase?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Chase to the centre of Eastbourne?

0.7 mile(s) as the crow flies, distance by road may be significantly further.