Rodina House

15 Arundel Road, Eastbourne BN21 2EL
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17 Reviews
  • Rodina House, Eastbourne
Rodina House has an extensive range of expertise on offer, ideal for a wide range of people's care needs and some specialist conditions.

The house is situated in the pleasant Upperton area of Eastbourne on level ground. The local shops, post office and church are an easy 5/10 minutes’ walk away. Bus stops to and from the railway station and town centre are outside the home. There is a large private car park for visitors.

Rodina House is a family run business and has been for the last 18 years, registered for 20 residents. The aim is to promote independence, well-being, and contentment for all. Staff provide and maintain a high standard of care, with constant liaison with all other health care professionals. The 24-hour care is provided, by a team of experienced staff ensures privacy, dignity, respect, and individual autonomy.

Most residents are fairly independent. Staff are always available throughout the day and night if residents do require assistance.

Rodina House staff are experienced in looking after personalised care needs, while supporting an active and independent lifestyle. The interior suits versatile daily living, being a pleasant environment for homely comforts and for loved ones to visit.

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Care Provided by Rodina House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Natalie Mepham (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (15)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Rodina House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • RESPITE Self-Funded Residential Care £895 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £985 – £1,200

  • Fees exclude hairdressing, chiropody, newspapers and escort service and are payable monthly in advance as per contract.
  • (these prices are only a guideline, please contact Rodina House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Visiting

  • Viewings welcome at any time.
    Please contact if you wish to speak before viewing.
    There are busy times to the service so please book in advance if you don't want to get caught at these times.


  • Parking

  • Drive way. Welcome to park there but be aware that ambulances and other service vehicles use this drive way to.
    Please be aware of signs in drive way.


Rodina House Reviews (17)

Over all time Rodina House has 17 reviews.

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  • 11
  • 6
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Review from Robert H (Son of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home looked after my father for a number of months. Staff were always courteous and attentive. Lovely atmosphere and could not recommend this care home enough. Lovely gardens and ample parking.

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Review from J M (Resident) assisted by family/friend published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, warm, friendly home. Just outstanding. Amazing staff and management.

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Review from R C (Daughter of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Felix Holme for 3 weeks as respite care after an operation and a slow recovery. She was always treated with kindness, respect, humour and interest by all the staff we met. This home is a very well-managed place with an emphasis on warmth and building personal relationships and confidence.
I would highly recommend it and it's team of staff.

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Review from Diane F (Daughter of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother initially was admitted to Felix Holme after an 11 week hospital stay. The hope was she would be able to return home but it was obvious that this would not be possible. The staff at Felix Holme managed the change and disappointment very well.
We have been encouraging her to make cards and
these are being used throughout the home.
Mother is difficult with food and has 'special needs' most days.
hen she was discharged from hospital she had a sacral sore which is now healed after excellent care.
The home is relaxed and welcoming to the family.

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Review from Stuart P (Son of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Felix Holme is very friendly, clean and happy place for my mother to live in. Nothing is too much for them. My mother is very happy here which makes the rest if the family happy.

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Review from Violet P (Resident) assisted by family/friend published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it here. All the staff are very kind and friendly. Everyone is very happy and will do anything for you. (Hope to have bigger room).

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Review from Roderic R (Son of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and relaxed environment. Just right for my mother.

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Review from Phyllis R (Resident) assisted by family/friend published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good, compared to places I have seen.
Some staff are more helpful than others but on the whole, they are very good.
Food is variable - not to my taste.

Reply from Sophie Spring, Head of Care at Rodina House

We thank you for your feedback and will work to improve things and will ask Phyllis to rate us again in a few months.
We are open to honest feedback and love to look at improving every day.


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Review from L B (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the staff, they make my mother very comfortable.

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Review from Winifred I (Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Felix Holme is a nice home and I like all the staff. I would like them to come and see me more.

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Review from K S (Friend of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Felix House have been outstanding every time I have visited. They can't do enough for you. I would and do recommend Felix House.

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Review from Craig B (Son of Resident) published on 22 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Felix Holme, including all its staff and its owners who are the onsite management, provide an excellent service. They really go to great lengths to ensure that the residents are well cared for. They are careful to avoid undermining their residents' dignity. I think that the fact that it is a relatively
small home helps with this. All the staff take time and trouble to understand and cater to residents' needs with outstanding patience, optimism and sheer humanity, which I find quite humbling.

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Review from J B (Resident) assisted by family/friend published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very poorly and the staff took very good care of me.

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Review from Jessica T (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my 3 years stay at Felix Holme, I have found no cause for complaint about the care, staff and overall general ambience. I have received every consideration regarding my comfort and well-being and cannot suggest any further improvement as being necessary.

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Review from L B (Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very attentive staff. Excellent food.

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Review from Richard H (Son of Resident) published on 25 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum joined Felix Holme in February 2010 at a very sad and tricky time of her life and about the last thing she wanted was to be placed in a care home. I felt very concerned about her. However amazingly she began to accept where she was and her mental state improved significantly. It began to dawn
on me that Felix Holme was the right choice for her. (It had been recommended by a social worker when she was in the hospital.)
Throughout her time there I always felt that all of the staff dealt with her diligently and professionally; also I always found the staff to be welcoming and approachable. All in all my mum was in Felix Holme for nearly 6 and a half years - I couldn't have wished for a better care home - 5 stars!

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Review from SE (Daughter of Resident) published on 2 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second stay at Felix Holme for my Dear Mother. She is very happy there and very well looked after. In my experience of care work and residential and care homes I would be more than happy to recommend this home to anyone. It is calm with lovely surroundings, the staff are Excellent nothing
is too much trouble. I could not be more at rest knowing that my Mum is in good hands and happy. She adores all the staff and surroundings and enjoys chatting to the residents. Thank you all at Felix Holme.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Rodina House

What types of Care is Rodina House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rodina House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training & End of Life Care are other types of care provided.

How many Rooms does Rodina House have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rodina House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rodina House to the centre of Eastbourne?

0.6 mile(s) as the crow flies, distance by road may be significantly further.