Lime Tree House

Lewes Road, Ringmer, Lewes BN8 5ES
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9.8 52 Reviews
  • Lime Tree House, Lewes
Lime Tree House is a residential care home situated in the delightful village of Ringmer, East Sussex, a few miles from the historic town of Lewes.

Lime Tree House offers 24-hour care for all residents. All staff have regular in-house training, NVQ training and attend courses relevant to care of the elderly.

Lime Tree House has 30 bedrooms, all are ensuite. Lime Tree House has a pleasant lounge and dining room overlooking accessible gardens. The garden has a timber decking and well-maintained lawns, flower beds and trees.

They have their own catering staff and use local produce. They have weekly deliveries of fresh food by the local butcher/greengrocer.

Lime Tree House believe everyone is entitled to privacy, dignity and respect - and staff are aware that the needs of the residents are paramount.

Visitors are welcome except meal times. However, if you want to have meal with your relatives and friends, this can be accommodated in advance.

Fees are based on the bedroom of your choice.

For more information on staying in Lime Tree HouseCare Home please contact the home.

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Care Provided by Lime Tree House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Stacey Davis (Care Home Manager)
  • Admission Criteria
    • Self Funding only
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Lime Tree House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care up to £1,450
  • (these prices are only a guideline, please contact Lime Tree House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call the Lime Tree House main telephone number or email to arrange a visit.


  • Parking

  • On-site parking is available.


Lime Tree House Reviews (52)

Total of 52, showing 41-52
9.8

Lime Tree House has a Review Score of 9.8 (9.771) out of 10, based on 11 reviews in the last 2 years. Over all time Lime Tree House has 52 reviews.

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Review from H T (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is comfortable and well looked after.
The staff are polite and helpful.

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Review from Adrian P (Son of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy with the home. The staff are extremely kind and friendly and nothing seems to be any trouble.
There does seem to be a small problem with my mum understanding and communicating with some staff as their accent and speed of talking mixed with my mum's limited hearing confuses and
frustrates her sometimes.
Visitors are always welcomed with a friendly cuppa.

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Review from Mary G (Friend of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcomed and invited to events.
Seems a happy place, good activities for residents and good care.

Reply from Juliet Inguito, Registered Care Manager at Lime Tree House

Thank you very much for your kind review. Please let me know if there is anything further we can do for you.


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Review from P F (Son of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Concern that care staff are sometimes expected to undertake non-caring duties i.e cooking.

Reply from Juliet Inguito, Registered Care Manager at Lime Tree House

Thank you for your review and expressing your concerns. We are currently recruiting for a full-time kitchen assistant but in the meantime our staff are pulling together to keep things running smoothly at the home. All our staff have completed training for Food and Hygiene and are fully qualified to carry out duties in the kitchen. I hope that helps put your mind at rest. We have an open-door policy at Lime Tree so you’re welcome to come and chat to me further about anything if you would like to. Many thanks again.


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Review from Teresa T (Daughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly, good communication generally, although extra emails when the doctor has been and update on medication would be good.
Otherwise, everything else is excellent. Thank you.

Reply from Juliet Inguito, Registered Care Manager at Lime Tree House

Thank you for your review and sharing your thoughts with us. As you know, we keep relatives apprised of any major changes that affect their loved one, including long-term changes in medication. Despite caring for many residents, we value each one individually, and will do our utmost to see you are notified more often about your mother’s care in the future. If there's anything else we can do for you, please feel free to let us know.


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Review from B P (Son of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother is receiving excellent care and we cannot find any faults.

Reply from Juliet Inguito, Registered Care Manager at Lime Tree House

Thank you for reviewing our care services at Lime Tree. It’s wonderful to hear everything is to yours and your mother’s liking. As always, if you have any questions or suggestions on how we can improve, I’d love to hear from you.


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Review from P I (Son of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly environment. Caring and helpful staff. Clean, warm and comfortable. I am very pleased on my mother's behalf.

Reply from Juliet Inguito, Registered Care Manager at Lime Tree House

Thank you very much for your review. I’m happy that you and your mother are pleased with everything and everyone at Lime Tree. We strive to create a warm, happy environment in our home and it’s lovely to receive encouraging feedback such as yours. Feel free to get in touch with me if ever you need to.


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Review from M C (Son of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a charming residential home. There is a maximum of thirty residents which gives it a home from home atmosphere. Each of the bedrooms with ensuite are well appointed. Outside too, the sheltered south facing garden and decked patio offer peace and tranquillity for relaxing in the sun. The residents
have the option of joining in a variety of activities each afternoon. All the staff are so kind and dedicated to their jobs.
Throughout the year, the management are keen to involve the relatives in an assortment of social events with their loved ones.
In all, I am very satisfied with the care given to my 92-year-old father.

Reply from Juliet Inguito, Registered Care Manager at Lime Tree House

Thank you for such a kind and comprehensive review. All of us at Lime Tree really are genuinely dedicated to putting our residents, such as your father, first in everything we do - and we love hearing such positive comments that reflect that. Please let us know if we can do anything else for you and your family.


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Review from D P (Niece of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at this home for nearly 3 years now and I'm happy with the care she is being given.
She is very happy there and always says how nice and kind the staff are. So glad we found this care home for her.

Reply from Juliet Inguito, Registered Care Manager at Lime Tree House

Thank you for your lovely review. It's wonderful to hear that you and your aunt are happy with the care here at Lime Tree House. If there is ever anything more we can do for you, please let me know.


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Review from Jill (Daughter of Resident) published on 5 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lime Tree House is a lovely place and I am so pleased that my mother lives there. She has advanced dementia and has been there for nearly three years, during which time I have visited hundreds of times and never seen anything remotely questionable going on. Visitors can let themselves in at any time
of the day and all aspects of the operation of the home are clearly on display all the time. Nothing to hide! The welcoming atmosphere is detectable the moment one steps through the door.


Residents are treated with respect, dignity and affection, and their individual capacities well understood and catered for. Some prefer to socialise a lot and live most of their time in the common rooms; others prefer to stay in their own rooms and receive all their care, meals etc there. Both those preferences and everything in between are catered for without fuss, and visitors are welcome at almost any time, both in the common rooms and in residents' own rooms.


Reply from Juliet Inguito, Registered Care Home Manager at Lime Tree House

Thank you very much for your lovely review. I am very happy to hear your mother enjoys it here and that you enjoy visiting. We pride ourselves on our openness and welcoming atmosphere and we're all happy that our sincere efforts are improving the lives of our residents. If there's anything else we can do for you, please feel free to pop into my office for a chat. Many thanks.


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Review from Mandy B (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lime Tree House is an outstanding care home. The environment is clean, tidy and beautifully decorated to create a homely place to live. The staff, from the manager across the whole team, are wonderful, warm, encouraging and friendly. They all welcome the whole family and are loving and kind to my father
who regularly tells me how happy he is to be here. A super home

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Review from Riga (Niece of Resident) published on 7 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lime Tree House is truly a wonderful place for elderly people. We looked at 6 other homes and none of them compared to the atmosphere, friendliness and staff-engagement at this home. The residents are treated respectfully and with compassion. So much thought goes into their daily care and there is a
strong sense of community among the residents and whole staff body. I highly recommend Lime Tree House.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Lime Tree House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Lime Tree House is calculated as follows: ( (105 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lime Tree House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

9 Bed Vacancies

posted 25 Feb 2025

Single Rooms


Awards / Recognitions (0)

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Meet the Team (4)

Juliet

Juliet Inguito

Job Title: Head of Care

Joined: 2009

I’ve been a part of the Southcare family for 17 years and have a high regard for the proprietors, both personally and professionally – they truly know how to care. The entire Southcare family and all of us at Lime Tree treat our residents like family and that extends to their loved ones as well. We do our very utmost to ensure they receive the best care. Most elderly ones do not like change and that’s why we like to offer our residents a home for life, hoping that Lime Tree House will always be their home, like a Home away from Home


Tracey

Tracey Ashdown

Job Title: Healthcare Assistant

Joined: 2013

"Hi, my name is Tracey, and I am part of the amazing care team here at Lime Tree House. I joined the company nine years ago, and residents become my extended family.
What makes me happy? Knowing that I made the difference at the end of the day and that they are looked after well."


Kirsty

Kirsty Gladwish

Job Title: Laundry Assistant

Joined: 2018

Hi, I'm Kirsty.


I have been working at Lime Tree House for 5 years, I absolutely love my job and love interacting with our Residents on a daily basis.


I take pride in making sure that our Resident's clothing is kept impeccable, ensuring buttons are intact, socks are paired and clothes are labelled as well as keeping bed linen crisp and towels fluffy.


Nothing is too much trouble for me I am here to help in any way I can.


Emily

Emily Swaine

Job Title: Head Housekeeper

Joined: 2022

Hi, I'm Emily,


I started at Lime Tree House in March 2022 as Head Housekeeper, I take pride in my work and have built a strong team around me who supports me in the Housekeeping Department, keeping the home in high standards of cleanliness and following strict infection control procedures. Staff are always friendly and the thing I like about working at the home is being part of a dedicated team and also interacting with all our lovely residents.